評價

8.8

優異

10 分評分,優異;1000 則評價中有 568 則" "
8 分評分,不錯;1000 則評價中有 286 則" "
6 分評分,一般;1000 則評價中有 97 則" "
4 分評分,欠佳;1000 則評價中有 31 則" "
2 分評分,很差;1000 則評價中有 18 則" "

8.8/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A very nice hotel next to the beach
My kid loves the hotel, the beach and the pool.
於 2023 年 4 月住了 2 晚

8/10 不錯

Michael

讚好:整潔度
於 2024 年 4 月住了 3 晚

8/10 不錯

KRISTIE

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
For the price we paid, we were expecting a bit more. Not even bottled water or bikkies with tea and coffee. Room was nice, heard alot of noise from other travellers, enough to wake us up. Water pressure could use a bit of work. Would stay again, if price was a bit friendlier.
於 2024 年 4 月住了 1 晚

8/10 不錯

Chad

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room had all the facilities and plenty of space for the kids. The staff were amazing.
於 2024 年 4 月住了 3 晚

10/10 優異

Joanne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms are very quiet. Terrific location in the heart of Terrigal.
於 2024 年 4 月住了 4 晚

10/10 優異

Karen

讚好:整潔度、職員與服務、設施服務和住宿狀況
I got to the hotel early and was immediately upgraded and allowed to check in which was amazing! The pool was awesome and the location to everything was fantastic! I would definately recommend this hotel to stay at!
於 2024 年 4 月住了 2 晚

10/10 優異

Aram

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Jerlyna

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Located just across the beach with easy access.
於 2024 年 3 月住了 1 晚

8/10 不錯

Lisa

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Reception staff could be friendlier, happier and more helpful.
於 2024 年 3 月住了 1 晚

6/10 一般

Dulmini

伴侶同遊
讚好:整潔度
不滿:職員與服務
We spent $700 a night with high expectations. The room was not noice proof - the music from the road was so loud and went on till mid night or so. The pool area was not maintained properly especially the spa area as there was dirt floating on the water as well as the tiles underneath. The reception staff was not friendly at all. Not at all welcoming. I also feel the property is in the middle of a busy street so if anyone is after peace and quiet this will not be the place for that.
於 2024 年 3 月住了 1 晚

6/10 一般

Kathleen

於 2024 年 2 月住了 2 晚

10/10 優異

Chiu-Fong

於 2024 年 2 月住了 1 晚

10/10 優異

Kosta

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Everythink it was excellent .
於 2024 年 2 月住了 2 晚

6/10 一般

Lyanne

讚好:整潔度和職員與服務
於 2024 年 1 月住了 3 晚

8/10 不錯

Colin

讚好:整潔度和住宿狀況
Good Afternoon, Love Terrigal Crowne Plaza. The gereral feeling was staff not totally relaxerd, not trained prop[erly for the job, short or understaffed not as observant to people,needs and detail .Breakfast food set up perfect but serve yourself buffet food was on the cold side...disappointing! Feb 1 no Egg Lady . had to chase staff for a coffee .. Felt so sorry for the sdtaff that do room service. arrived at about 2.30 pm 30/1 check in 4 staff on desk duty and busy. Young lady said we may not get into our room by 3pm. OK! kindly gave us a drink voucher and she will call us when ready & stored our luggage . Text message came at 4pm.Loved our rooms ..7th floor perfect outlook .. Colin S Sullivan Good Afternoon, Love Terrigal Crowne Plaza. The gereral feeling was staff not totally relaxerd, not trained prop[erly for the job, short or understaffed not as observant to people,needs and detail .Breakfast food set up perfect but serve yourself buffet food was on the cold side...disappointing! Feb 1 no Egg Lady . had to chase staff for a coffee .. Felt so sorry for the sdtaff that do room service. arrived at about 2.30 pm 30/1 check in 4 staff on desk duty and busy. Young lady said we may not get into our room by 3pm. OK! kindly gave us a drink voucher and she will call us when ready & stored our luggage . Text message came at 4pm.Loved our rooms ..7th floor perfect outlook .. Colin S Sullivan
於 2024 年 1 月住了 2 晚

10/10 優異

Tracy

於 2024 年 1 月住了 1 晚

8/10 不錯

Lynne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service
於 2024 年 1 月住了 3 晚

10/10 優異

chris

讚好:整潔度、職員與服務和住宿狀況
The property is great, great staff Great pool And pool food Amenities around the property are fantastic
於 2024 年 1 月住了 3 晚

6/10 一般

Dale

讚好:整潔度和職員與服務
A very tired property and extremely small rooms but apart from that it is in a great location.
於 2024 年 1 月住了 1 晚

8/10 不錯

Paul

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Crowne Plaza Terrigal stay
Our stay was with myself and my wife with 2 grandkids. The kids loved the convince and we liked that when we stayed it was relatively quiet. We tried out the restraints that were good quality but a little expensive. Overall we had a great stay and the grand kids want to return.
於 2024 年 1 月住了 4 晚

10/10 優異

Donna

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Tony

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always great place to visit
於 2024 年 1 月住了 2 晚

10/10 優異

Angela

於 2024 年 1 月住了 1 晚

10/10 優異

Rita

讚好:整潔度、職員與服務和住宿狀況
They were very accomodating to all needs and requests
於 2024 年 1 月住了 1 晚

4/10 欠佳

Josh

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
What I wanted to be a relaxing few nights before I returned to work was distributed by large families by the pool area thinking it was acceptable for them to blast heavy dance music on their own speaker at full volume around the communal pool, they over ruled the whole hotel and the place became uncomfortable to try and relax at which is exactly why we decided to stay. I understand that it is a family friendly hotel but I think the lack of response by staff to tell the families to turn off their music for the sake of other guests is unprofessional and inconsiderate. When I asked hotel staff for 2 plates for the room so my partner and I could enjoy cheese on the balcony we received 2 very dirty plates that had clearly had any lack of attention when being handled to notice that they had old food baked onto the plates. I would sincerely not recommended this hotel
於 2024 年 1 月住了 2 晚

10/10 優異

Aimee

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were excellent! Clean and fresh decor! Great location
於 2024 年 1 月住了 1 晚

10/10 優異

Paul

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Allan

讚好:整潔度、職員與服務和住宿狀況
From our check in, with an unexpected upgrade, right up until our departure, we had a wonderful time. The little extras for the kids were appreciated. These included a special kids check in, with a colouring in competition, free drinks, ballon twisting and face painting, and Christmas popsickles. The view from our room was incredible. We enjoyed the pool, the gym, spa, games room and proximity to the beach and fantastic strip of restaurants and shops. We will be back!
於 2023 年 12 月住了 5 晚

6/10 一般

Paul

於 2023 年 12 月住了 3 晚

8/10 不錯

Ayuliani

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, great view, friendly staff in all areas, comfy bed, very nice hotel
於 2023 年 12 月住了 1 晚

8/10 不錯

Mark (Calgary)

於 2023 年 12 月住了 2 晚

8/10 不錯

Natalie

於 2023 年 12 月住了 1 晚

8/10 不錯

Taryn (Bateau Bay)

親子同遊
讚好:整潔度、職員與服務和設施服務
A lovely 1 night stay at our local Crown Plaza. Natasha on front desk was LOVELY and gave us such a warm welcome. The kids check in ladder and activity pack were a huge hit with my 3 year old and honestly made her stay! All staff we came across were super lovely and friendly, bed was reeeeeally comfy, rooms were big and the sofa was made up for my little one. I would definitely stay again - and look forward to doing so!
於 2023 年 12 月住了 1 晚

10/10 優異

Troy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were very friendly and help full. Amazing view of the beach, fantastic pool and Gym. so many fantastic restaurants all within a short walk. Perfect location for a beach side holiday
於 2023 年 12 月住了 2 晚

10/10 優異

Mark

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 8 月住了 2 晚

8/10 不錯

Russel

讚好:整潔度、職員與服務和住宿狀況
D
於 2023 年 12 月住了 2 晚

10/10 優異

Denise

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

MINJUN

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Kulendran (Lugarno)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have not been to this hotel in about 25 years. It has been modernised. The stay was comfortable and the amenities were good. I however thought that the soundproofing of rooms was poor. Even with all the doors shut, outside noise from the street level was easily heard and so was noise from people talking along the corridor.
於 2023 年 12 月住了 1 晚

10/10 優異

Hayley

讚好:整潔度、職員與服務和住宿狀況
Clean and comfortable room with lovely view of the water. Bed and pillows very comfortable. 11am checkout was welcomed.
於 2023 年 12 月住了 1 晚

10/10 優異

JUNG HYE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Peter

讚好:整潔度、職員與服務和住宿狀況
Crown Plaza is excellent and by far the best place to stay in Terrigal. Rooms are not large and they are narrow to provide the maximum number of rooms to get ocean views. Breakfast buffet is well worth the extra cost. Staff extremely friendly and helpful
於 2023 年 11 月住了 2 晚

6/10 一般

Katrina

多人同遊
A lovely stay but not quite worth the price tag.
於 2023 年 11 月住了 1 晚

10/10 優異

Paul

於 2023 年 11 月住了 1 晚

6/10 一般

Huy

不滿:客房舒適度
The beds are very soft/ old Bathrooms Needs renovation
於 2023 年 10 月住了 1 晚

10/10 優異

Brad

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful place great views food fantastic music superb
於 2023 年 11 月住了 1 晚

10/10 優異

Jennifer

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff and hotel facilities were excellent.
於 2023 年 10 月住了 1 晚

10/10 優異

Waida

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A pleasant experience
Room lovely, clean and comfortable. However missed the kettle and coffee and tea making facilities. Although there was a pod coffee machine no sugar or tea were provided. Also no coffee cups, had to use the glasses. Other than that we enjoyed all the facilities the hotel had to offer.
於 2023 年 10 月住了 1 晚

6/10 一般

Tom

商務旅客
讚好:整潔度、職員與服務和設施服務
Hotel facilities and location very good. Extremely difficult to have a decent shower given the dated bathroom facilities. Shower is situated over the bath and not high enough to fit under
於 2023 年 10 月住了 2 晚

10/10 優異

brandon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff and facilities
於 2023 年 10 月住了 1 晚