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特克薩卡納燭木套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
特克薩卡納燭木套房酒店 (IHG 旗下酒店)
2901 S Cowhorn Creek Loop, Texarkana, TX

評價

7.8

不錯

10 分評分，優異；679 則評價中有 295 則" "
8 分評分，不錯；679 則評價中有 179 則" "
6 分評分，一般；679 則評價中有 90 則" "
4 分評分，欠佳；679 則評價中有 62 則" "
2 分評分，很差；679 則評價中有 53 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.2/10 

設施服務

7.8/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

William (Texarkana)

家人同遊
讚好：整潔度和職員與服務
Great location, property is well used but serviceable
於 2024 年 5 月住了 1 晚

8/10 不錯

William (Texarkana)

家人同遊
讚好：整潔度和職員與服務
Well used property
於 2024 年 5 月住了 1 晚

4/10 欠佳

Thomas

商務旅客
不滿：整潔度、設施服務和住宿狀況
Run down facilty. Slow elevator. The staff that checked me in looked like a gang banger. But the cleaning staff ladies were very nice and got me some ice.
於 2024 年 5 月住了 1 晚

8/10 不錯

Ronald

家人同遊
The property was hard to get to once you found it. It was fine. It was old, but take care of some things didn’t work. Lights didn’t work minor discrepancies. The host was fine, but some of the assistant attendance were very nonchalant. It overall was excellent in someways, but in other ways, the room itself was fine. The room itself is fine but Like I said, I give it a plus somewhere in there
於 2024 年 5 月住了 1 晚

4/10 欠佳

shane

親子同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
Carpet was so dirty it would make your feet black.
於 2024 年 5 月住了 2 晚

10/10 優異

Nathan

於 2024 年 4 月住了 5 晚

4/10 欠佳

Ashlee

家人同遊
不滿：設施服務
Hotel is in terrible condition but the staff was super nice and helpful.
於 2024 年 4 月住了 1 晚

10/10 優異

Sean

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Dianne

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Power went out twice. Took a while to check in because of that but we weren’t charged for our doggy because of it. Nice, clean, comfortable with lots of space
於 2024 年 4 月住了 1 晚

8/10 不錯

Donna

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Didnt have toilet paper in my room
於 2024 年 4 月住了 1 晚

10/10 優異

Patrick

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

6/10 一般

Melissa

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
This place needs an entire revamping!! Super dirty!! Our room door barely opened because the cheap floor planks were coming up. Curtains haven't been washed in years, toliet paper holder was completely rusty, rugs stained, recliner leather torn. This in not an IHG property...it's more like a roach motel.

10/10 優異

Percilla

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the pet-friendly atmosphere and amenities for pets. The hotel was clean and felt safe. There was a smell of marijuana in the hallways and near the workout room.
於 2024 年 3 月住了 1 晚

8/10 不錯

Reynaldo

於 2024 年 3 月住了 1 晚

2/10 很差

Montie

家人同遊
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
We arrived after a long drive and there were no carts available and because we’re pulling a motorcycle trailer we had to park in the back but their back door and side doors were out of order. The front desk person told us to park in the fire lane…2 fire code violations. On top of that our room key cards literally take 5-10 minutes to work even after reprogramming them. Plus the TV wasn’t setup and we had to do it ourselves because the maintenance man wouldn’t be back until the following morning. To make matters worse the night staff completely blew it all off. Buyer beware

10/10 優異

Bria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was very nice & within distance from the hotel & stores.
於 2024 年 3 月住了 2 晚

10/10 優異

Jose

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quick check in and check out
於 2024 年 3 月住了 1 晚

6/10 一般

Jose

於 2024 年 2 月住了 2 晚

10/10 優異

Sandra

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable room.
於 2024 年 2 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Its a good location, right off the interstate with lots of restaurants close by. I stayed 5 nights and was told cleaning was done weekly, which was no concern. Lots of construction workers staying there. Could get loud at night but overall pretty quiet. Friendly reception staff.
於 2024 年 1 月住了 5 晚

8/10 不錯

Ann

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ok for the night
It was ok the rooms are plain but it was clean the tv was kind of a piece of crap but everything worked I have no complaints the staff was friendly
於 2024 年 1 月住了 1 晚

2/10 很差

Travis

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Roach Room !!
Reservation was for top floor. Wasn't one available at check in, 2nd floor 218. The hallway smelled really bad, carpet was nasty & had several stains. We left for a business afternoon, upon returning entering the room, ROACHES RAN EVERWHERE !! Got up next morning, ROACHES RAN when turned the lights on..No coffee cup, creamer or sugar in the room. Sign on the wall said room was cleaned only every 7 days, please pick up and carry out your trash...??? Went to check out & complain but nobody was at present, rang bell 4 times, got tired of waiting so after 30mins. I put the room keys on the desk & left...super bad experience !!! Very disgusting establishment!!!
於 2024 年 1 月住了 1 晚

8/10 不錯

Teresa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般

Rob

伴侶同遊
不滿：設施服務
Very odd layout for the room-lot's of space, and no chair or couch. Refridgerator was pretty noisy. The "kitchen" didn't even have 2 of each utensil. Almost all hotels in this price range provide a free breakfast. Instead, they had a room with lots of stuff for sale. Coffee was free, but there was no milk or cream. We couldn't wait to get out of there. The room didn't smell great. I would never book at this chain again.
於 2024 年 1 月住了 1 晚

4/10 欠佳

Kimberly

家人同遊
不滿：整潔度和住宿狀況
Lots of roaches
The room was nice but there were roaches everywhere. We were sitting at the table eating and the roaches came out almost immediately. My husband talked to the front desk and they said oh we know. No offer to move or refund. He talked to the manager in the morning and she said she didn’t know about it so maybe it will get better.
於 2023 年 12 月住了 1 晚

8/10 不錯

Lana

讚好：職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Louise

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Bryon

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good stay.
Very friendly staff.
於 2023 年 12 月住了 1 晚

10/10 優異

Jeffrey

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 7 晚

10/10 優異

Charles

商務旅客, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was very friendly and accommodating. My wife commented that she's never felt more welcomed at a property and she was greeted, by name, and made to feel a truly welcomed guest at every interaction. Her selected room was not available when she checked in, but the staff bent over backwards to make everything right for her and it's that attitude that makes all the difference. She told me to make sure she stays there anytime we're back in the area.
於 2023 年 11 月住了 4 晚

10/10 優異

Colleen (Natalia)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was clean and well lit. Check in was easy then to our room for a very nice surprise. Room was very nicely cleaned, smelled good and amenities in room were outstanding. Full kitchen and very spacious bathroom was a bonus. Slept well and friendly staff on way out.
於 2023 年 12 月住了 1 晚

8/10 不錯

Kristy

家人同遊, 親子同遊, 寵物同遊
讚好：整潔度和職員與服務
Older facility, but clean, pet-friendly, and good value.
於 2023 年 11 月住了 1 晚

2/10 很差

June

伴侶同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Nothing
於 2023 年 11 月住了 1 晚

10/10 優異

Gloria

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was absolutely amazing! They were very friendly, helpful and just down right kind, you couldn’t ask for better. Vanessa,Jo, and Jay and even the gentleman cleaning down the hall.
於 2023 年 11 月住了 1 晚

10/10 優異

Donna

於 2023 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice room
Room was very nice. Was very pleased.
於 2023 年 11 月住了 5 晚

8/10 不錯

Lyndon

於 2023 年 11 月住了 2 晚

2/10 很差

Vanity

於 2023 年 11 月住了 1 晚

2/10 很差

Haleigh

伴侶同遊, 商務旅客
不滿：整潔度、職員與服務和住宿狀況
Absolutely horrible hotel. The room was infested with roaches, and there were syringes and needles all over! DISGUSTING PLACE! They didn’t even offer a refund or try to make it right…

8/10 不錯

Christina

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Dee

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice!
Great stay, quick ck in. Tv could be bigger…lol. But I am a tv addict.
於 2023 年 11 月住了 1 晚

8/10 不錯

Holly

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

6/10 一般

Stella

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
1-had to change room/toilet and phone was working 2-next room: A-absolutely NO usb ports in the room B- no coffee pot/1 bag of coffee/just a few Sugars C- asked front desk if there was an ice machine-was told freezer in the room had sn ice machine. True it did but tray was not there so had to wait on ice. Finally heard the ice drop in the middle of the night D- Hair dryer did not work No breakfast ? Price was reasonable but accommodations could have been better Staff was great Parking was great Shower had great pressure
於 2023 年 11 月住了 1 晚

10/10 優異

Lorretta

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
於 2023 年 9 月住了 2 晚

2/10 很差

Avery

於 2023 年 10 月住了 1 晚

2/10 很差

Tyler

不滿：整潔度、職員與服務、設施服務和住宿狀況
The room was booked did not even get a place to sleep and yall charged my card
於 2023 年 10 月住了 1 晚

2/10 很差

Mickel

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

Stacy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional Customer Service
It was OUTSTANDING! This was the best stay I've had in several months. The check-in process was flawless, and quick. The front desk staff was friendly and amazing. The room was clean and comfortable. I would DEFINITELY stay here again!
於 2023 年 9 月住了 1 晚

10/10 優異

Misty

於 2023 年 9 月住了 1 晚

6/10 一般

Justin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The service and accommodations were great. The receptionist was extremely helpful and friendly. The only drawback was the cleaning staff was extremely loud in the morning.
於 2023 年 9 月住了 5 晚