Pros: Proximity to Wasing Park (concert venue), hearty breakfast.
Cons: Poor mattress (backache), door/corridor noise.
Iain
於 2024 年 6 月住了 1 晚
10/10 優異
Kay
2024年6月1日
讚好:整潔度、職員與服務和住宿狀況
Kay
於 2024 年 5 月住了 1 晚
8/10 不錯
Stephen
2024年4月21日
Stephen
於 2024 年 4 月住了 2 晚
2/10 很差
Elizabeth
2024年4月20日
不滿:職員與服務和住宿狀況
Elizabeth
於 2024 年 4 月住了 1 晚
4/10 欠佳
Lee
2024年3月19日
讚好:職員與服務
不滿:住宿狀況
Poor but staff friendly and helpful
We came to go to a family funeral and were really pleased to have our room upgraded. However the broken blind which looked mouldy, the mouse trap visible to customers behind the coffee machine at breakfast, the overpriced coffee from a machine when a proper coffee machine was turned on and just not used, did not add any further enjoyment to this.
The food was good and the staff really tried to be helpful and were really polite, but the stench in the corridor from what we were told was having the carpet cleaned added to the overall experience.
I then had a look at floor map in the room in case of a fire and even the layout of our room was wrong, which is a bit worrying.
The staff really tried but not being able to contact Mercure on their website easily has led to this being put on here which isn't fair to the demotivated staff who tried their best.
Lee
於 2024 年 3 月住了 2 晚
10/10 優異
Stephen
伴侶同遊
2024年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room was on the ground floor which we asked for. It was freshly decorated and very clean. The staff were very polite and efficient.
Stephen
於 2024 年 3 月住了 1 晚
10/10 優異
Vincent
2024年2月26日
讚好:整潔度、職員與服務和住宿狀況
Anna on the front desk was great.
Sadly there is no gym.