Unfortunately on arrival we noticed ants were crawling on the yop of our fridge. Morning 1 of 2 the toilet was blocked. We notified reception staff of the problems. They came to check them out. They advised ants and toilet would be fixed whilst we were out. Staff contacted us later in the day not sure if things were fixed, so they gave us another room to move to. When back to our room , we first noticed our room door had been left open. NOT HAPPY AT ALL., then noticed ants had not been treated as there we still visible and toilet had not been fixed. We made the reception staff aware of the door having been left open, ants and the toilet not being attended to. On a positive , none of our belongings had been taken. We transferred rooms and had no further issues. Another positive was having air-conditioning and a pool and spa to be able to relax in.
Christine
於 2024 年 2 月住了 2 晚
8/10 不錯
Leonard
家人同遊
2024年1月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Leonard
於 2024 年 1 月住了 1 晚
8/10 不錯
Tracy
家人同遊
2024年1月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were very pleasant and my daughter loved the pool area.
Tracy
於 2024 年 1 月住了 2 晚
8/10 不錯
Justin
2024年1月18日
Justin
於 2024 年 1 月住了 1 晚
6/10 一般
Renu
家人同遊
2024年1月13日
不滿:整潔度、設施服務和住宿狀況
The pool and spa are good. In the family room curtain was torn. The screen door was broken. The room smelt. The keetle was diry boiled water tasted yuk. The biscuits were off. The tea bags were yuk. Towels provided were worn out almost ready to have a rip, very thin and not fluffy. For $300 a night for a family these things can be improved.