Newbury The Fells Hotels

"The rooms were clean but were starting to show signs of age. The bed would squeak and the mattress would sink in the middle. There was a fly in the room, which took forever to get it out. I thought the decor was nice. The concept is of Airbnb rooms but within a hotel. There’s no onsite front desk but there’s daily maintenance it seems. The living room lodge is cozy, the free cocoa/coffee was great, and the game room/pool was nice. Overall, it was a great value and would gladly return. "

"It was a great stay. Friendly staff. Beautiful atmosphere. Clean. Great breakfast includes."

"Cute ckean stay "

"Very nice"

"Clean room, very friendly, and the room had a great view. Bonus perk: inn cat clare is adorable!"

"It was great to have so many amenities on site. It felt like a home away from home. "

"The room was very large and clean. There was a lot of empty space, though. They could fit a couch in there to make it more cozy. Bed was comfy and room had a large modern TV and cable. Noise traveled from outside but not too bad. The door was hard to shut all the way and lock without some effort. The heating unit was very loud but worked well. Wish the towels were larger. A decent value compared to other hotels in the area. "

"Clean room "

"I never received a message from the hotel how to check in or enter the building as it was a self check in system. I called and their response was we sent you multiple texts to enter CC information, which I never did. Even on the phone I wasn’t receiving anything while standing outside in the cold. Not sure why this happened but it was unfortunate and I didn’t end up staying. Only until I was 30 minutes on my way home I got the message. They need to do a better follow up for guests so this doesn’t happen again. "