The Space at Westbury

This small boutique hotel is centrally located for Broadway and Times Square. Parking is immediately adjacent to the hotel which is so convenient and reasonable. There is a restaurant that we didn't have time to try but the menu looked good. Staff was very friendly and helpful. They stored our luggage until the room was ready. The room was clean and comfortable. This was a nice change and so do recommend the Aura

Upon arriving at the hotel the bathroom was disgustingly dirty with other people's hair all over the floor and instead of sending someone to clean it they tried to move me to another room and in the other room there was no air-conditioning and it wasted 90 minutes of my time and also the second room they put me in was less quality of a room. So then I had to move back to the original room and wait for the staff to clean the bathroom and I missed my dinner reservation as a result once I called the front desk to find help with this matter they were laughing and behaving very unprofessionally. The bathroom door was in operable and no one ever came to fix it

The staff were extremely helpful. We loved the breakfast and the happy hours on the terrace