孟菲斯剧艺工作坊附近酒店

“介绍与实际有差距”

“Nothing here helped me relax. First room was okay, but fridge had food leftover from previous occupant and ceiling leaked over the bedside table. Second room was clearly a smoking room - it reeked of cigarette smoke and linens had cigarette burns. Shower did not work in second room. My police escort requested the room change because the first room was deemed a possible crime scene, but desk clerk was told to gove me this one. Too distraught from my previous evening's experience, I said……

“My room was unavailable when I arrived.”

“Enjoyable”

“Comfortable beds”

“Room spacious and clean”

“Everything about this place is fabulous. Staff are outstanding, location is marvelous, nearby restaurants/shops are outstanding! The welcoming glass of champagne upon arrival was deeply appreciated. I cannot wait to visit the River Inn soon! Thank you all for a wonderful stay.”

“The room was clean and the housekeeping staff was friendly. From our room you could hear music from the street late at night, so if you try to get to sleep early, staying here or anywhere on beale street probably wouldn't be the best choice. Showers/bathtubs need to be updated as well, but over all the room was clean and maintained.”

“Nice location for business trip.”

“I hate to write something like this but it starts off the first day heater didn’t work we’re freezing and we complain and they came up and said all they had to change something because of the unexpected cold weather I changed it in half hour later no warm air coming out so that move this to another room which was warm and it worked but it’s always a hassle to have to pack unpack pack and go to another room so that was the first day and then the second day we went out and came back in the room……

“Everything was good. Need better pillows and more lights in room. A little dusting and mopping wouldn’t hurt the wood floors”

“Unique almost boutique, great location, perfect for the train to Chicago or New Orleans Despite high cost, breakfast is additional and chargeable, that said, great hotel”

“It started wonderfully… Staff at the front desk was welcoming, friendly and kind every time we came and went. However, our room was never cleaned despite repeated requests to both the cleaning staff in person, the “clean my room” tag hung on the door, and direct requests to the front desk. 4 days, 3 nights. Not ONCE. I had to go to the front desk to get towels and fresh sheets the third night, they wouldn’t even bring them up because only one person was working. Terrible experience, would……