大堂

費城南 - 西德普特福德貝斯特韋斯特酒店的評價

2.5 out of 5

評價

8.4

很好

10 分評分,優異;806 則評價中有 382 則" "
8 分評分,不錯;806 則評價中有 255 則" "
6 分評分,一般;806 則評價中有 109 則" "
4 分評分,欠佳;806 則評價中有 32 則" "
2 分評分,很差;806 則評價中有 28 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.8/10 

環保程度

評價

6/10 一般

KAOHUNG

商務旅客
浴室的抽風機很吵,門卡鑰匙屢次失靈。
於 2022 年 10 月住了 1 晚
Mike 於 2022年10月30日的回應
非常感謝您最近與我們在一起。 如果我們沒有超出您的期望,我們深表歉意。 我不確定您是否向前台報告了有關浴室風扇嘈雜的問題,但我向您保證,如果我們知道我們會立即解決問題。謝謝邁克·里奇奧總經理助理Fēicháng gǎnxiè nín zuìjìn yǔ wǒmen zài yīqǐ. Rúguǒ wǒmen méiyǒu chāochū nín de qīwàng, wǒmen shēn biǎo qiànyì. Wǒ bù quèdìng nín shìfǒu xiàng qiántái bàogàole yǒuguān yùshì fēngshàn cáozá de wèntí, dàn wǒ xiàng nín bǎozhèng, rúguǒ wǒmen zhīdào wǒmen huì lìjí jiějué wèntí.Xièxièmàikè·lǐ qí àozǒng jīnglǐ zhùlǐ

10/10 優異

真實旅客

Nice
於 2018 年 8 月住了 1 晚
Mike 於 2018年9月3日的回應
Thank you for your 5 star rating. We really appreciate that and we also are very appreciative to have had you as a guest. Please return soon. Mike Riccio Assistant General Manager

6/10 一般

zhejiong (慈溪)

讚好:職員與服務
不滿:住宿狀況和客房舒適度
相对失望的酒店
这个酒店,总体比较让人失望 可能去的时候在装修也有关系,希望能改善 而且预授权金额很高

6/10 一般

ALLAN

讚好:整潔度和職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

Randy

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and spacious room, easy in and out.
於 2024 年 4 月住了 1 晚

8/10 不錯

Rhonda (Amherst)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Mike 於 2024年4月16日的回應
Hi Rhonda,Just a note to say THANK YOU for your recent stay with us, and taking the time to rate your stay. We always appreciate guest feedback so we can insure we are providing each guest with an exceptional stay each and every time they are with us.Thank you again.Mike RiccioAssistant General Manager

10/10 優異

Joseph

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stood here wrestlemania weekend and had the time of my life. Great breakfast and the staff was cool as hell.
於 2024 年 4 月住了 2 晚
Mike 於 2024年4月15日的回應
Hi Joe,It was our pleasure having you here. We know you had a great time at Wrestle Mania. There were a lot of awesome people here for that event. We appreciate that you chose our hotel, and I want to personally thank you for your kind words.I hope if you come back to this are afor another event you will come back to stay with us. We appreciate you!Mike RiccioAssistant General Manager

2/10 很差

FELICIA

不滿:整潔度、職員與服務、設施服務和住宿狀況
The property appears to be clean from the outside of the property ground. LISA greet me at the front desk with a smile and said O i just received a call that I was checking in .My original room #103 & I was absolutely disappointed once I entered the room , it recked a foul smell of urine so i ask Lisa politely for a different room. LISA exchanged my room to #107. I would like a refund for the unpleasant service & uncleaned rooms. Thx
於 2024 年 4 月住了 1 晚
Mike 於 2024年4月16日的回應
Dear Felicia,We appreciate that you recently chose to stay at our hotel when you were visiting the area. I am quite surprised and apologize that your experience with the first room you stay in was disappointing. We work very hard to insure all of our rooms exceed standards for cleanliness. If fact, we are rated as in the top 5% of all Best Western hotels for our cleanliness scores. We are happy that Lisa was able to accommodate you with a nice room. We appreciate your feedback.Mike RiccioAssistant General Manager

8/10 不錯

George

親子同遊
讚好:設施服務
Good rate and location. Nice facility
於 2024 年 4 月住了 1 晚
Mike 於 2024年4月15日的回應
Hello George,Thank you for letting us know how you enjoyed your recent stay at our property. Thanks for your nice comments as well. We look forward to having you with us again in the future.Mike RiccioAssistant General Manager

10/10 優異

Mahfuzul (Queens Village)

讚好:整潔度、職員與服務和住宿狀況
Conveniently located right outside Philly.
於 2024 年 4 月住了 2 晚
Mike 於 2024年4月9日的回應
Hi Mahfuzul,Thank you for taking the time our of your busy day to share your experience of your recent stay with us. It is very important to us that you have a great guest experience each time you stay with us. Please come back again when your travels bring you back in our direction.Hope to see you again soon.Mike RiccioAssistant General Manager

10/10 優異

Samantha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Mike 於 2024年4月15日的回應
Hi Samantha,Thankyou so much for taking the time to rate your recent stay with us, and scoring your stay so highly. It was our pleasure having you here with us. We are very happy that you enjoyed your stay. We truly appreciate your business.Mike RiccioAssistant general Manager

10/10 優異

Stephanie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent environment, workers were all respectful and helpful. Will definitely book again next time.
於 2024 年 4 月住了 2 晚
Mike 於 2024年4月9日的回應
Hi Stephanie,.Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was our pleasure having you here with us. We truly appreciate your business. I also wanted to personally thank you for all your kind comments.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

10/10 優異

George

於 2024 年 4 月住了 1 晚

10/10 優異

Heather

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed for the weekend for an event at Lincoln Financial Field and had a wonderful experience! No issues booking Ubers to transport us the short distance between this Best Western and Philadelphia! Hotel was very clean, very quiet and the staff were extremely pleasant! We will keep this location in mind for future plans!
於 2024 年 4 月住了 3 晚
Mike 於 2024年4月9日的回應
Dear Heather,Just a note to say THANK YOU for being our guest this past weekend. We was a pleasure to have you here with us. We are happy that you enjoyed your stay and found our location convenient for your event in Philly. There are lots more great events coming up in the area this spring and summer so we will look forward to having you back with us again hopefully in the near future. Just give us a call when you would like and we would be happy to make your next reservation.Take good care and always travel safely.Mike RiccioAssistant General Manager

10/10 優異

Stan

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Mike 於 2024年4月9日的回應
Hi Stan,We really appreciate that you took the time to rate your recent stay with us. We are very grateful for that 5 out of 5 rating. We hope you will come back to see us again if your travels bring you back in our area.Take care.Mike RiccioAssistant General Manager

10/10 優異

Jordon

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very helpful the room was very clean and the breakfast was amazing
於 2024 年 4 月住了 2 晚
Mike 於 2024年4月7日的回應
Hi Jordan,It was our pleasure having you here with us. Thank you for taking the time to rate your stay with us. We appreciate the high score you gave us, and also all your kind comments.Travel safely and hurry back to see us.Mike RiccioAssistant General Manager

10/10 優異

Gabrielle (Leland)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚
Mike 於 2024年3月30日的回應
Dear Gabrielle,Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was our pleasure having you here with us. We are very happy that you enjoyed your stay. Being a Family owned and operated hotel for more than 30 years your satisfaction is very important to us. We truly appreciate your business. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. Sincerely,Mike RiccioAssistant General Manager

8/10 不錯

Regina (Blackwood)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Customer Service! Pleasantly surprised how nice the property and staff were. I would definitely recommend this property.
於 2024 年 3 月住了 2 晚
Mike 於 2024年3月24日的回應
Dear Regina,Thank you so much for taking the time to rate your recent stay with us. We were very happy that you chose our hotel for your lodging needs. Being a family owned and operated hotel for more than 30 years, your satisfaction is very important to us. Thank you for letting us know you enjoyed your stay.Hurry back to see us.Mike RiccioAssistant General Manager

10/10 優異

BRENDAN

家人同遊
讚好:整潔度、職員與服務和住宿狀況
clean and quiet
於 2024 年 2 月住了 2 晚
Mike 於 2024年3月10日的回應
Hi Brendan,Thank you very much for recently choosing to stay at our hotel and scoring your stay so highly. We hope any time you come back to visit our area you will stay with us. We look forward to your next visit.Mike RiccioAssistant General Manager

10/10 優異

Mary

讚好:整潔度和職員與服務
不滿:住宿狀況
No hot water to take a shower last night and this morning took bath by sink not happy camper. !!!!!
於 2024 年 2 月住了 1 晚
Mike 於 2024年2月11日的回應
Dear Mary,Thank you for recent stay with us, and taking the time to rate your stay. I am sorry that you had that experience but I can assure you that we have plenty of hot water to take care of all of our guests. In fact, we recently had two huge hot water boilers installed. Sometimes guests could be confused by how to operate the shower handle to get the hot water setting. I wish that you would have notified the front desk and I can assure you we would have been happy to make sure you had hot water for your shower. If there actually had been a maintenance issue, we would have been more than happy to resolve it for you. Our guest's complete satisfaction is of the utmost importance to us.Thank you again for choosing to stay with us and taking the time to share your thoughts.Have a wonderful day!Mike RiccioAssistant General Manager

8/10 不錯

Kari

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Dated but clean and quiet.
於 2024 年 1 月住了 1 晚
Mike 於 2024年2月7日的回應
Hi Kari,Thank you for your recent stay with us. We appreciate that you chose our hotel for your lodging needs when you were in our area. We are a Family owned and operated hotel so your satisfaction is very important. Thank you for sharing your guest experience with us. We hope we will see you again soon.Mike RiccioAssistant General Manager

6/10 一般

Brett (Burke)

家人同遊
讚好:職員與服務
A typical Best Western. Adequate.
於 2024 年 1 月住了 1 晚
Mike 於 2024年2月7日的回應
Dear Brett,Thank you for your recent stay with us, and taking the time to write your review. We are very sorry that you did not have a superior guest experience. We hope you will try us again so we can try to make your next experience more memorable. Thank you again.Mike RiccioAssistant general Manager

10/10 優異

Megan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Mike 於 2024年1月19日的回應
Hi Megan,Thank you for taking the time to rate your recent stay with us, and giving us that awesome 5 out of 5 rating! We are happy that you enjoyed your stay and hope you will return again next time your travels bring you back in our direction. We truly appreciate your business.Mike RiccioAssistant General Manager

10/10 優異

Joseph

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is great clean and safe
於 2024 年 1 月住了 1 晚
Mike 於 2024年1月12日的回應
Dear Joseph,Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was our pleasure having you stay with us. We are happy you enjoyed your stay. We appreciate your business.Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

10/10 優異

Gisele

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, friendly staff.
於 2024 年 1 月住了 1 晚
Mike 於 2024年1月9日的回應
Dear Gisele,Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was a pleasure having you here with us. We are happy that you enjoyed your stay. We truly appreciate your business.Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

10/10 優異

Jaqueline

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great stay here! Thank you!
於 2023 年 12 月住了 2 晚
Mike 於 2023年12月9日的回應
Dear Jacqueline,Thank you so much for your 5 out of 5 rating. We really appreciate that you chose to stay with us when you were in our area. Thank you for your nice comment as well.Hurry back to see us again!!Mike RiccioAssistant general Manager

10/10 優異

Tomo

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Will be back
2 night stay. Super friendly staff. Never had to wait more than a few seconds to talk to staff. Fast check-in. Room was clean. Towels were soft. Shower had good pressure but didn’t drain very well. Beds were decent. Pillows were awesome. Breakfast was great and the lady that works the breakfast is a joy and you can tell she takes pride in her work. Eggs were great both mornings. Chobani yogurt available. Fruit was fresh (Bananas apples oranges) and tasty. Maids brought extra towels in less than a minute when we asked. Elevator worked and place felt safe and parking lot was clean.
於 2023 年 12 月住了 2 晚
Mike 於 2023年12月9日的回應
Dear Tomo,WOW!!! What an amazing and detailed review from an awesome guest!! We appreciate your all your comments, along with that 10 out of 10 rating.It is guests, like you, that make us all love what we do here at Best Western. We promise to always deserve your business and you high rating.Hopefully, we will see you again if your travels bring you back in our direction in the future.have a wonderful Holiday Season.Best regards from all of us here,Mike RiccioAssistant General Manager

8/10 不錯

sabrina

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Our stay
Nice simple hotel. Full breakfast buffet available which was cool.
於 2023 年 12 月住了 1 晚
Mike 於 2023年12月9日的回應
Hi Sabrina,Thank you for your recent stay with us. we are very happy you enjoyed your stay. We definitely like to keep this simple ;). Thank you also for your compliments about our breakfast.Mike RiccioAssistant General Manager

10/10 優異

Bernardine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Just a Great Simple Hotel
於 2023 年 11 月住了 1 晚
Mike 於 2023年11月28日的回應
Dear Bernardine,Thank you for taking the time to rate your recent stay with us. We are very happy you enjoyed your stay. Thank you so much for that 5 out of 5 rating, and your nice comment. We are a Family owned and operated hotel for over 30 years so your complete satisfaction is of the utmost importance to us. We hope you will always consider staying with us whenever your travels bring you in our direction.Wishing you the Happiest of Holidays!Mike RiccioAssistant General Manager

10/10 優異

Patricia

於 2023 年 11 月住了 1 晚
Mike 於 2024年1月9日的回應
Hi Patricia,Just a note to say THANK YOU for recently being our guest. We appreciate that you took the time to rate your stay. We are very happy you had a good visit with us, and hope you will return again if your travels bring you back in our direction.Again, many thanks!Mike RiccioAssistant General Manager

8/10 不錯

Edgar

讚好:整潔度、職員與服務和住宿狀況
Room was cozy, ready ahead of time, clean. Breakfast and parking included.
於 2023 年 11 月住了 1 晚
Ryan S. Asst. General Manager 於 2023年11月16日的回應
Hello Edgar,We're glad to hear you enjoyed your stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Gretchen

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Other than some noisy neighbors, we had a nice stay
於 2023 年 11 月住了 1 晚
Ryan S. Asst. General Manager 於 2023年11月16日的回應
Hello Gretchen,I'm sorry to hear you had some noise issues during your stay. Always feel free to contact the front desk at anytime to address these complaints as they are always happy to do what they can to ensure you have a peaceful stay. Your business is very important to us and we value your feedback. I'm glad to hear you enjoyed your stay otherwise and we hope you will come back and see us again soon.

10/10 優異

mia

讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a great stay! very quiet area but the staff was very nice and the room was nice and clean!
於 2023 年 11 月住了 1 晚
Ryan S. Asst. General Manager 於 2023年11月12日的回應
Hello Mia, we very happy to hear you enjoyed your stay with us! Your feedback is important to us and helps us ensure all of our guest have a great stay! We hope you are able to stay with us again in the future, and we hope you have a terrific day.

8/10 不錯

Rubén Alejandro

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Ryan S. Asst. General Manager 於 2023年11月9日的回應
Hello Rubén, we're happy to hear you enjoyed your stay with us. Your feedback is important and helps us maintain a good experience for all of our guest. We hope you can come stay with us again in the future. Have a wonderful day.

10/10 優異

Carmen g

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Ryan S. Asst. General Manager 於 2023年11月9日的回應
Hello Carmen, we're glad to hear you enjoyed your stay. Your feedback is important to us and helps us maintain a good experience for all of our guests. We hope you can stay with us again the the future. Have a wonderful day!

10/10 優異

martine

讚好:住宿狀況
The breakfast is good and the staff are sympathetic
於 2023 年 11 月住了 1 晚
Ryan S. Asst. General Manager 於 2023年11月9日的回應
Hello Martine, we're glad to hear you enjoyed your stay, and had the chance to have our breakfast. Your feedback is important to us and helps us maintain a good experience for all of our guests. We hope you can stay with us again the the future. Have a wonderful day!

10/10 優異

athanasia

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
staff were very friendy
於 2023 年 11 月住了 1 晚
Ryan S. Asst. General Manager 於 2023年11月9日的回應
Hello Athanasia, we're glad to hear you enjoyed your stay. Your feedback is important to us and helps us maintain a good experience for all of our guests. We hope you can stay with us again the the future. Have a wonderful day!

10/10 優異

Phyllis

於 2023 年 10 月住了 1 晚
Mike 於 2023年11月28日的回應
Hi Phyllis,Thanks for taking the time to rate your recent stay with us. We are happy that you were satisfied and hopefully we will see you again in the near future. We are grateful.Mike RiccioAssistant General Manager

10/10 優異

Michele

讚好:整潔度、職員與服務和住宿狀況
It was very handy to major roads and the places we needed to be. All of the staff we interacted with was very friendly.
於 2023 年 10 月住了 1 晚
Ryan S. Asst. General Manager 於 2023年11月4日的回應
Hello Michele, We're very happy to hear you enjoyed your stay. Your feedback is important to us and always appreciated. I'll forward your complements to our staff members and let them know to keep up the good work! We hope you will come stay with us again soon. Have a great day.

10/10 優異

William

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice place to stay.
於 2023 年 10 月住了 4 晚
Mike 於 2023年10月28日的回應
Hi William,Thank you for recently choosing to stay with us when you were visiting the area. It was our pleasure having you here with us. We promise to always deserve your business and the high score you gave us. Thanks again.Mike RiccioAssistant General Manager

10/10 優異

Cathy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were impressed as soon as we walked in and very pleasantly surprised at how spacious and wonderful the room was :)
於 2023 年 10 月住了 1 晚
Mike 於 2023年10月28日的回應
Dear Cathy,Thank you so much for taking the time to write your review of your recent stay with us, and scoring your stay so highly. We are very happy that you enjoyed your time here with us. We truly appreciate your business and your kind comments. Please hurry back to see us again.Mike RiccioAssistant General Manager

8/10 不錯

Donna

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Staff was friendly but not always at front desk. Cleaning staff was very nice and cleaned well. Ample parking. Shopping and restaurants were in short driving distance.
於 2023 年 10 月住了 6 晚
Mike 於 2023年10月16日的回應
Hi Donna,Thanks for writing the review and also adding your kind comments. We are happy you enjoyed your stay. We are all committed to provide good old fashioned hospitality to every guest every stay. Regarding the front desk staff, we are on duty 24/7 and we are never more than a bell ring away. We will always be there for you.Thanks again and take care.Mike RiccioAssistant General Manager

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean
This hotel exceeded my expectations.
於 2023 年 10 月住了 1 晚
Mike 於 2023年10月16日的回應
Dear Anonymous,We are very happy that you chose to stay in our hotel, and that we ere able to exceed your expectations. We promise to deserve your business each and every time you are here with us. We appreciate you.Mike RiccioAssistant General Manager

8/10 不錯

Michael

親子同遊
讚好:整潔度、職員與服務和設施服務
Good for overnight stay. Room clean, good condition, staff was very friendly, professional and helpful. I had no issues with stay. Free breakfast was nice perk. Needed a room for soccer tournament, and very limited options in area. Honestly would have paid more for higher star hotel but considering everything, I believe hotel was good value. Would stay again in similar situation.
於 2023 年 10 月住了 1 晚
Mike 於 2023年10月16日的回應
Hi Michael,Thank you for recently staying with us, and taking the time to write your review. Your comments are very much appreciated. They help us know we are keeping up with our commitment to provide each guest with an exceptional guest experience. The comments are also very helpful to fellow travelers, like yourself, who are unfamiliar with the lodging options in an area. We are happy you enjoyed your stay. Again, thanks for sharing your thoughts.Mike RiccioAssistant General Manager

10/10 優異

Carol

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Mike 於 2023年10月28日的回應
Hi Carol,Thank you so much for staying with us recently when you were in the area. It was our pleasure having you here with us. We certainly appreciate the 10 out of 10 score. Thank you so much.Mike RiccioAssistant general Manager

10/10 優異

Pam

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfy, clean and quiet
Very comfy and clean. Had the best night sleep since we started our road trip. Staff is very friendly and helpful.
於 2023 年 9 月住了 1 晚
Mike 於 2023年9月25日的回應
Dear Pam,Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was our pleasure having you here with us. We are happy that you enjoyed your stay and were able to get a good night sleep when you were here. We want you well rested before you stay each day. We truly appreciate your business. I also wanted to personally thank you for all your kind comments. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

8/10 不錯

Michael (Lancaster)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Very clean and the staff were great!
於 2023 年 9 月住了 1 晚
Mike 於 2023年9月21日的回應
Dear Michael,Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was our pleasure having you here with us. We are happy you enjoyed your stay, and we truly appreciate your business. I also want to personally thank you for your kind comments.Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

10/10 優異

Gary

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
They were clean and willing to give you clean towels every day if you asked. The small trash cans had an extra bag so you could empty and still have a clean bag. The front desk help were great. Breakfast buffet was good and very clean.
於 2023 年 9 月住了 3 晚
Mike 於 2023年9月20日的回應
Hi Gary,Thanks for taking the time to review your recent stay with us. We really appreciate the high score you gave us and all your kind and generous comments. It is also very helpful to fellow travelers that you provided details about the stay because it helps others who are traveling to a particular area but are not familiar with the lodging options. We are very happy that you enjoyed your stay and hope you will always return whenever your travels bring you back in our direction.Hope to see you again soon.Mike RiccioAssistant General Manager

10/10 優異

Andrew

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean hotel, staff was very helpful and nice.
於 2023 年 9 月住了 1 晚
Mike 於 2023年9月17日的回應
Dear Andrew, Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. We are very happy that you enjoyed your visit. It was our pleasure having you here with us. I also want to personally thank you for all your kind comments. We truly appreciate your business. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

6/10 一般

JOY

家人同遊
不滿:設施服務
If you are looking for a place for a night’s stay, it’s ok, but it has nothing to write home about.
於 2023 年 9 月住了 1 晚
Mike 於 2023年9月17日的回應
Dear Joy,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn