In general, it's a nice stay. But there was one thing during my stay destroy the good experience: the time when I tried to check out and a line of 4-5 persons waiting (only one staff handling about some vouchers or what not), then came another staff and he immediately took care of one person who just cut in (he was not in the waiting line) and ignored the people waiting in the line. I don't know if the guest is someone important that deserves special treatment, but it really made me feel that I am an inferior guest....
Ben
於 2018 年 6 月住了 4 晚
8/10 不錯
真實旅客
2018 年 6 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Convenient, Comfortable, Clean and Good Service
Like to stay in Nikko Hotel all over the world as they are always treat you like family, standard good service, comfortable environment and clean room. Most are also with good location, convenient, easy to transfer, access to different places. Will definitely introduce to friends and family.