接待處

神田東站 APA 酒店的評價

3 out of 5
神田東站 APA 酒店
2-1-1 Iwamoto-cho, Chiyoda-ku, Tokyo, Tokyo-to

評價

7.8

不錯

10 分評分,優異;1002 則評價中有 246 則" "
8 分評分,不錯;1002 則評價中有 442 則" "
6 分評分,一般;1002 則評價中有 224 則" "
4 分評分,欠佳;1002 則評價中有 68 則" "
2 分評分,很差;1002 則評價中有 22 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

7.8/10 

設施服務

7.6/10 

住宿狀況

8.4/10 

環保程度

評價

4/10 欠佳

Calvin

不滿:職員與服務和住宿狀況
住5天 沒一天補水,只有第一天有一瓶水,其餘都沒有!
於 2023 年 10 月住了 5 晚
フロント 田中 於 2023年11月8日的回應
感谢您入住 APA Hotel 神田站东。办理入住手续时会赠送一瓶瓶装水。并非所有日子都提供。房间里的水是可以饮用的,所以请带走。欢迎再次光临。谢谢。

2/10 很差

HEI TING

不滿:整潔度
於 2023 年 5 月住了 5 晚
フロント 望月 於 2023年5月20日的回應
この度はアパホテル〈神田駅東〉にご宿泊いただきまして誠にありがとうございます。ご滞在中に何かご不便がございましたでしょうか。お客様にご満足いただけますようスタッフ一同より精進して参ります。この度はお忙しい中口コミのご投稿ありがとうございました。

8/10 不錯

真實旅客

讚好:職員與服務和住宿狀況
Convenient location from train station. Compact room but enough for single. Wish bathroom has better ventilation.
於 2023 年 1 月住了 2 晚
フロント 岩嵜 於 2023年1月9日的回應
Thank you for staying with us here at APA HOTEL〈Kanda Eki Higashi〉. We were very grad that you were satisfied with our staff service. We will make further efforts in providing better service. Thank you for your kind review.Iwasaki/Receptionist.

8/10 不錯

WEI CHENG

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
別再中央空調了吧
中央空調是唯一敗筆
於 2020 年 2 月住了 1 晚
APA Hotel Kanda Eki Higashi Harima 於 2020年2月29日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

8/10 不錯

WEI CHENG

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
別再用中央空調了吧
惱人的中央空調
於 2020 年 2 月住了 2 晚
front Inoue 於 2020年2月21日的回應
Thank you for staying at APA Hotel . I would be pleased if you could use this hotel if you have the opportunity to use it nearby.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
早餐不錯 地點安靜
於 2020 年 1 月住了 4 晚
Front AIZAWA 於 2020年2月8日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

8/10 不錯

Nicky

讚好:整潔度、職員與服務和住宿狀況
房間比較小,有兩個大行李的話會沒辦法走動。開窗的話附近有點吵。但房間一應俱全,浴室很乾淨。
於 2020 年 1 月住了 1 晚
APA Hotel Kanda Eki Higashi Harima 於 2020年1月25日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The room of APA Hotel is ventured to be small, and it makes to have a NEW-URBAN TYPE-HOTEL. * HIGH-QUALITY, HIGH-FUNCTION and THE ECO-FRIENDLY. We ask for your kind understanding. If you want large room ,we provide a few big rooms. so please feel free to contact us. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

8/10 不錯

HOK TO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 3 晚
フロント 播磨 於 2020年1月23日的回應
この度はアパホテル<神田駅東>にご宿泊頂きまして誠に有難うございます。 ご滞在にご満足いただけたようで、誠に嬉しく存じます。 当館は東京駅へのアクセスが良く、またホテルの位置がJR神田駅のほか複数の駅から徒歩5分と大変アクセスの良い立地にあり、近くにコンビニエンスストアもあることから、たくさんのお客様にご利用いただいております。 今後もアパホテルの掲げる「いつも気持ちの良い環境を」を体現すべく、アパホテル〈神田駅東〉のホテルスタッフ一同精進して参ります。 この度はお忙しい中ご投稿頂き誠にありがとうございました。 またお近くへご用の際はぜひ当館をご利用頂ければ幸いでございます。またのお越しをホテルスタッフ一同心よりお待ちいたしております。

8/10 不錯

Jason

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Front AIZAWA 於 2020年1月22日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for your rating. We are looking forward to seeing you next time.

8/10 不錯

KIN KEUNG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 5 晚
CLERK TOMOBE 於 2019年12月10日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 4 晚
フロント 播磨 於 2019年11月21日的回應
この度はアパホテル<神田駅東>にご宿泊頂きまして誠に有難うございます。 ご滞在にご満足いただけたようで、誠に嬉しく存じます。 当館は東京駅へのアクセスが良く、またホテルの位置がJR神田駅のほか複数の駅から徒歩5分と大変アクセスの良い立地にあり、近くにコンビニエンスストアもあることから、たくさんのお客様にご利用いただいております。 今後もアパホテルの掲げる「いつも気持ちの良い環境を」を体現すべく、アパホテル〈神田駅東〉のホテルスタッフ一同精進して参ります。 この度はお忙しい中ご投稿頂き誠にありがとうございました。 またお近くへご用の際はぜひ当館をご利用頂ければ幸いでございます。またのお越しをホテルスタッフ一同心よりお待ちいたしております。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
5分鐘路程到JR神田站,交通方便 步行約10分鐘到秋葉原 區內娛樂較少,相對其他地區較靜
於 2019 年 10 月住了 5 晚
Aizawa 於 2019年10月21日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

8/10 不錯

真實旅客

於 2019 年 9 月住了 5 晚
Hayashi 於 2019年9月23日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

6/10 一般

Kwok leung

於 2019 年 8 月住了 4 晚
フロント 於 2019年8月16日的回應
Thank you or staying at our hotel and rating our hotel. We hope you had very nice days in this place. Looking forward to seeing you again here. Best regards,

10/10 優異

真實旅客

讚好:職員與服務和設施服務
於 2019 年 6 月住了 4 晚
フロント 播磨 於 2019年6月13日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi Harima

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
整理都很可以! 一開始入住沒有提供礦泉水。
於 2019 年 5 月住了 2 晚
フロント 浅沼 於 2019年6月5日的回應
貴重なご意見ありがとうございました。 またのお越しをお待ちしております。

8/10 不錯

TzuChi

讚好:職員與服務、住宿狀況和客房舒適度
飯店距離車站都蠻方便的,附近也有吃飯的地方以及超級市場,可惜的是床單被單不是很乾淨唯一的缺點
於 2019 年 4 月住了 2 晚
フロント 林 於 2019年6月13日的回應
非常感谢您从众多酒店中选择这家酒店。 这家酒店距离神田站约有6分钟步行路程。 从主要的交通设施进入是非常方便,因为它位于整个城市的一个安静的区域,它可以安静地休息,并一直受到住在那里的客人的欢迎。 我会的。 非常感谢您在这繁忙的时间里做出的宝贵贡献。

10/10 優異

Chinyen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚
Fukuzawa 於 2019年4月15日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 6 晚
CLERK TOMOBE 於 2019年4月13日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

8/10 不錯

Hsin Jung

讚好:整潔度和職員與服務
於 2019 年 3 月住了 11 晚
Yamauchi 於 2019年3月28日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

4/10 欠佳

MeganK (Hong Kong)

伴侶同遊
讚好:職員與服務
不滿:住宿狀況
員工服務態度好。房間細小,經常撞來撞去,行李箱都開不了,洗手間也很小,設施一般,隔音也不好,覺得不值得這個價錢
於 2019 年 3 月住了 1 晚
Yamauchi 於 2019年3月28日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

4/10 欠佳

真實旅客

於 2019 年 3 月住了 1 晚
山内 於 2019年4月30日的回應
ご投稿ありがとうございました。 またのご利用心よりお待ち申し上げております。

10/10 優異

Sung-Nien

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚
TOMOBE 於 2019年3月6日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
安靜、整潔
比較偏僻,附近餐廳商店都比較少,離車站有段距離,但神田站附近很多餐廳,轉車也方便。
於 2019 年 1 月住了 2 晚
YAMAUCHI 於 2019年1月19日的回應
Thank you for your staying with us and send us a valuable comment. We look forward to seeing you again. Have a good trip in Japan.

8/10 不錯

Laurinda

讚好:職員與服務
還可以整體來說 5至10分鐘到岩本町駅 再行15分鐘左右就到秋葉原 要24小時餐廳 就要行得遠少少 附近有便利店 幾好 不過不失
於 2019 年 1 月住了 10 晚
YAMAUCHI 於 2019年1月18日的回應
Thank you for your valuable comment to us. We are looking forward to seeing you again. Enjoy your trip. Thank you.

8/10 不錯

真實旅客

讚好:職員與服務和住宿狀況
於 2018 年 12 月住了 2 晚
宿泊課 遠藤 於 2019年1月9日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi NAKAMURA

2/10 很差

Jonathan (Berlin)

讚好:整潔度
不滿:職員與服務和客房舒適度
Poor WiFi connection, no extra pillows available (the pillow is like 5cm thick only), the mattress was extermly old and too soft! *beware of the payment in reception which charge directly on your credit card currency instead of Japanese yen, that I need to pay more or less US$30 extra. Though I complained it to the staff, who is unable to understand English well and he just let it be.*
於 2018 年 12 月住了 7 晚
YAMAUCHI 於 2019年1月8日的回應
Thank you for staying at APA Hotel This time. we received the correct amount of accommodation fee. Please do not worry. We are sorry that you are not satisfied with Wi-Fi connection and bed. Although we are uncomfortable English, I will be look forward to seeing you, so please use APA Hotel next time next time.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 4 晚
フロント 友部 於 2018年11月27日的回應
この度はアパホテル〈神田駅東〉をご利用頂き誠にありがとうございます。頂戴した評価は今後のホテルサービス向上のための参考とさせていただきます。またのご利用心よりお待ちしております。 Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi  友部

10/10 優異

Hui-min

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚
APA Hotel Kanda Eki Higashi 於 2018年6月12日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi Kawahara

10/10 優異

CHAOMING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚
clerk NAGAYA 於 2018年6月4日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable evaluation. The evaluation we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi NAGAYA

6/10 一般

真實旅客

不滿:整潔度和客房舒適度
Hotels.com訂房網頁應該要更清楚的標示
床型是日本獨有的Semi-Double,Hotels.com訂房網頁應該更清楚的標示,不應該將標準雙人床、Semi-Double、小雙人床與加大單人混為一談。 入住5天,浴室腳踏墊有2天忘記提供,浴袍有2天補到3套,大浴巾有1天忘記更換,免治馬桶的觸控面板忘記更換電池,所以整整4天不能使用。
clerk NAGAYA 於 2018年5月10日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. We apologize for troubling you about cleaning when you were staying. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi NAGAYA

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
要幹嘛都有一定方便的程度
離車站十分鐘距離,周遭住宅區晚上很安靜,半夜只有旁邊的全家不過很夠了,走一段路可以到秋葉原挺方便的,服務員態度很好英語可以溝通,房間雖然小但乾淨夠用,有機會會在考慮入住
APA Hotel Kanda Eki Higashi 於 2018年5月2日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi Kawahara

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
5 min walk to Kanda station Many convenient stores nearby
於 2018 年 4 月住了 5 晚
APA Hotel Kanda Eki Higashi 於 2018年4月27日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi Kawahara

6/10 一般

mi

不滿:整潔度
Kastuya 於 2018年4月22日的回應
Thank you for visiting APA hotel. We are looking forward to serving again. Regards.

10/10 優異

Yi-Ting

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 2 月住了 2 晚
APA Hotel Kanda Eki Higashi 於 2018年3月3日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi Kawahara

6/10 一般

真實旅客

讚好:客房舒適度
於 2018 年 1 月住了 1 晚
フロント 渡部 於 2018年1月10日的回應
この度はアパホテル<神田駅東>にご宿泊いただき誠にありがとうございます。 また、数あるホテルの中から当ホテルをお選びいただけたこと、あわせて感謝申し上げます。 ご滞在中、快適にお過ごしいただけていれば幸いでございます。 今年の2月に神田駅前に店舗がオープンする予定です。そちらは徒歩2分と非常に利便性の高い店舗となっております。併せてご検討のほど宜しくお願い致します。 お客様のまたのご宿泊をスタッフ一同お待ちしております。

8/10 不錯

Hsin-Yi

讚好:職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 7 晚
Kufushiro 於 2017年11月28日的回應
この度はアパホテル<神田駅東>をご利用頂き、誠にありがとうございます。 数あるホテルの中から当ホテルをお選び頂けた事、あわせて感謝申し上げます。 ご滞在中、満足にお過ごし頂けていれば幸いでございます。 お客様のまたのご宿泊をスタッフ一同お待ちしております。 フロント 渡部

6/10 一般

Nicko (Hong Kong)

讚好:職員與服務和住宿狀況
尚算不錯的酒店
隔音不太好, 其他都不錯。 由JR到酒店的路有幾間便利商店, 食肆也不少。 搭JR 的話不用擔心要抬行李。
於 2017 年 11 月住了 3 晚
front watanabe 於 2017年11月29日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. We apologize for troubling you about noise when you were staying. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

8/10 不錯

Hom (台北)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
靠近神田車站,交通方便。
靠近神田及秋葉原車站,交通方便,乾淨又便宜,很適合商務人士。 Close to Kanda and Akibahara station. Very convenient for travel. Clean and cheap recommend for business trip.
於 2017 年 10 月住了 1 晚
NAKAMURA 於 2017年11月3日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

2/10 很差

Wing Cham

不滿:職員與服務和客房舒適度
於 2017 年 10 月住了 3 晚
Kufushiro 於 2017年11月2日的回應
この度はアパホテル<神田駅東>にご宿泊頂き、誠にありがとうございます。 また数あるホテルの中から当ホテルをお選び頂いたことあわせて感謝申し上げます。 お客様が滞在中、快適にお過ごし頂けていたのであれば幸いでございます。 お客様のまたのご宿泊をお待ちしております。 フロント 渡部

10/10 優異

Christopher

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Definitely worth the price
I stayed for two nights, paid HK$550 for each night on average. Although the room is a bit packed, the overall environment is comfortable. The bath tube is satisfactorily clean. The quality of shampoo, conditioner and body soap is quite good. For those who stay more than one night, new towels, tea bags and coffee are provided (for free) every day. The good news for coffee drinker is that the coffee provided is not instant coffee, but grounded coffee bag, which is good enough for something provided without any additional charge. The most interesting thing is, books written by the APA group founder, as well as a comic about the development of the group, are provided in the room. The comic is enjoyable for those who know the Japanese language. It would be better if an English translated version is also provided, in consideration that the hotel targets international tourists.
於 2017 年 9 月住了 2 晚
Kufushiro 於 2017年10月9日的回應
Thank you very much for staying at APA Hotel Kanda station east. I am delighted to hear that you enjoyed your stay comfortably during your stay. For shampoo, conditioner, body soap, we use Shiseido's items. I am pleased that it seems satisfied here as well. It seems that I am satisfied with other coffee packs, etc. I am very happy. I am not satisfied with this and will continue to strive to thoroughly clean up and improve customer service. In addition, please use the hotel when you come around Kanda. We are waiting for all of our staff to come and see you. Thank you for your precious opinion while I was busy. Front Staff WATANABE

10/10 優異

SZUWEI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 8 月住了 1 晚
Kufushiro 於 2017年9月11日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi CLERK:TOMOBE

10/10 優異

Shu-Shian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
GOOD
位置良好,交通便利
於 2017 年 8 月住了 3 晚
Kufushiro 於 2017年8月17日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. We are extremely happy to hear that you have a good time at our hotel. We hope you The comments we receive will be shared inside our hotel and used as our important references. We certainly hope you will choose to stay with us again on your next visit to Japan. APA Hotel Kanda Eki Higashi KAWAMURA

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
不錯的酒店 交通十分方便 距離JR神田站只需5分鐘路程 附近都有很多美食可供選擇 只是房間的確有點細
於 2017 年 6 月住了 8 晚
APA Hotel Kanda Eki Higashi Ninomiya 於 2017年7月15日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We have been receiving good reviews because we have a convenient transport to every place of the Tokyo Metropolitan area. The room of APA Hotel is ventured to be small, and it makes to have a NEW-URBAN TYPE-HOTEL. * HIGH-QUALITY, HIGH-FUNCTION and THE ECO-FRIENDLY. We ask for your kind understanding. We are looking forward to seeing you next time.

6/10 一般

Charlie

讚好:職員與服務和住宿狀況
臨近成田機場,方便早機旅客
就在京成成田駅旁邊, 10分方便。 還有免費接駁巴士送你去機場。 職員十分友善,設施也齊全。 只是房間的空間間格未必如你理想,有些不太user friend ,例如冷氣機吹風的位置是直吹你躺着的床
於 2017 年 6 月住了 3 晚
NAKAMURA 於 2017年7月6日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time.

8/10 不錯

Wan Yee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不錯的酒店
房間細小,浴室狹窄,電視只有國際NHK新聞可看。 優點是靜、近神田JR及METRO站,酒店對面亦有便利店,房間整潔度不俗。 服務人員略懂英文。WIFI無問題,可正常使用。
General Manager 於 2016年12月10日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi kawamura

4/10 欠佳

JK

不滿:職員與服務、住宿狀況和客房舒適度
It's bad in general
We stayed two nights in this hotel, and somehow they offered us one bottle of water for our entire stay only. Our umbrella disappeared when we came back from the second night and there was no toilet paper in the room. We have to go down to the lobby to ask for one more roll and staff marked down our room number. Come on, it's just a roll of toilet paper, why treat us like this? The shower water was switching between hot and cold water all the time. I have stayed in a lot of chain hotels in Japan, and for sure this is the worst I have ever stayed in and I won't be going back for APA hotel chain again.
APA Hotel Kanda Eki Higashi 於 2016年11月30日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. We apologize for troubling you about cleaning when you were staying. We take caution to our cleaning staff, and We improve the problem. Also, We encourage guests to cooperate with our environmentally-friendly "APA Eco Cleaning" for stays of more than one night. By saving water and reducing CO2 emissions, this effort is a concrete example of environmental action. We ask for your kind understanding. If you don't have to change linen, we give you a bottle of water because you understand our policy. We certainly hope you will choose to stay with us again on your next visit to Japan. Clark Yaguchi

6/10 一般

Suk Ching

讚好:整潔度和客房舒適度
酒店附近較靜,但近JR站
General Manager 於 2016年11月20日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi Kimura

6/10 一般

真實旅客

讚好:整潔度和職員與服務
不滿:客房舒適度
close by Akihabara and main road
stayed here 4 nights for business trip. Quiet and clean hotel, with good service. Its on the main room so there was plenty of taxis for getting around, only 15 mins to Akihabara on foot, however it's also 10 mins to the Kanda JR station and it was a pain dragging a suitcase from the station to the hotel. The room was good except the shower didn't work well and the water temperature kept fluctuating, one second it was normal and then suddenly it was bloody freezing, guess since my room was on top floor, its something with water pressure. The room smells a bit even though I was on non smoking floor, they should place non smoking floor below smoking floor and not visa versa, since smoke does go up. There was only a trousers press and no ironing facility. Breakfast which was quite a hassle, had to walk 10 mins to near the station for breakfast every morning.
APA Hotel Kanda Eki Higashi 於 2016年11月15日的回應
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi kawamura

6/10 一般

真實旅客

不滿:住宿狀況和客房舒適度
フロント 藤島 於 2022年1月17日的回應
この度はアパホテル〈神田駅東〉をご利用頂きまして誠にありがとうございます。またのご利用を心よりお待ちしております。