HOTEL MYSTAYS Ueno Iriyaguchi Front Desk 於 2024年2月12日的回應
Thank you for choosing HOTEL MYSTAYS Ueno Iriyaguchi.Our entire staff would be happy if you could enjoy your stay with us. We will continue to strive to provide the best service to our customers. Please consider us as one of your accommodations when visiting Tokyo.
8/10 不錯
Yun I
家人同遊
2024年2月5日
The lights are pretty dark. No water bottles in the refrigerator. No house cleaning. We stay there for 5 days so one house cleaning.
Yun I
於 2024 年 1 月住了 5 晚
HOTEL MYSTAYS Ueno Iriyaguchi Front Desk 於 2024年2月12日的回應
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi.All of our staff are very happy and honored to receive your high evaluation of our hotel. There is a remote control for the lights, so you can adjust the brightness of the lights. If you have any questions, please feel free to contact the front desk and a member of our staff will come to assist you. Regarding cleaning for consecutive nights, we will provide one cleaning service starting from 5 nights. If you need anything else, please ask at the front desk for a fee. We look forward to your next visit. Last but not least, thank you very much for taking the time out of your busy schedule to post.
10/10 優異
Chon kit
2024年1月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chon kit
於 2024 年 1 月住了 2 晚
HOTEL MYSTAYS Ueno Iriyaguchi Front Desk 於 2024年1月14日的回應
Thank you for choosing HOTEL MYSTAYS Ueno Iriyaguchi.Our entire staff would be happy if you could enjoy your stay with us. We will continue to strive to provide the best service to our customers. Please consider us as one of your accommodations when visiting Tokyo.
2/10 很差
Mei Lan
多人同遊
2023年12月3日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Mei Lan
於 2023 年 11 月住了 2 晚
Hotel Mystays Ueno Iriyaguchi Manager Murayama 於 2023年12月20日的回應
Thank you very much for choosing Hotel Mystays Ueno Iriyaguchi.However, we are very sorry that we did not meet your expectations. Thank you very much for taking time out of your busy schedule to write this message.We hope you will choose our hotel again when you come to the neighbourhood.
6/10 一般
HSIULING
2023年11月15日
HSIULING
於 2023 年 11 月住了 5 晚
HOTEL MYSTAYS 上野入谷口酒店 櫃台 於 2023年11月30日的回應
尊敬的客人,您好。非常感謝您入住 HOTEL MYSTAYS 上野入谷口酒店。我們將繼續努力為客戶提供最好的服務。 同時也非常感謝您在百忙之中向我們提供寶貴的意見。我們期待著和您再次見面。
10/10 優異
Kam Yin
2023年10月26日
Kam Yin
於 2023 年 10 月住了 6 晚
HOTEL MYSTAYS Ueno Iriyaguchi Front Desk 於 2023年11月30日的回應
Thank you very much for using HOTEL MYSTAYS Ueno Iriyaguchi.Thank you very much for rating our hotel highly.We will continue to aim to be a store that brings even more joy to our customers. All of our hotel staff are looking forward to your next visit. Last but not least, we would like to thank you for taking the time out of your busy schedule to provide us with your valuable feedback.
2/10 很差
Wai Kuen
2023年10月26日
不滿:住宿狀況
Wai Kuen
於 2023 年 10 月住了 2 晚
HOTEL MYSTAYS Ueno Iriyaguchi Front Desk 於 2023年11月30日的回應
Thank you very much for using HOTEL MYSTAYS Ueno Iriyaguchi.However, we apologize that you did not have a comfortable stay. We will strive to provide a more comfortable space in the future. We look forward to seeing you again.
4/10 欠佳
Jason
家人同遊
2023年10月23日
不滿:住宿狀況
There is microwave oven and mini kitchen in the room. However, there is lack of space and the bathroom light is too dim.
Jason
於 2023 年 10 月住了 1 晚
フロント 於 2023年10月23日的回應
Thank you very much for using HOTEL MYSTAYS Ueno Iriyaguchi.We are very sorry, but as the customer said,The room type you have booked may be too small due to the facilities.Regarding this, we are currently operating a renovated condominium, so there is nothing we can do about it.Thank you for your understanding and we hope that you will use our service for your next reservation.Hotel MyStays Ueno Iriyaguchi Front Desk
10/10 優異
kit
2023年10月9日
讚好:整潔度、職員與服務和住宿狀況
好
kit
於 2023 年 10 月住了 5 晚
HOTEL MYSTAYS 上野入谷口酒店 前台 於 2023年11月30日的回應
非常感谢您使用 HOTEL MYSTAYS 上野入谷口酒店。我们所有的员工都很高兴您在我们这里过得愉快,也很高兴您在我们这里过得愉快。 我们将继续努力为客户提供最好的服务。 我们期待再次见到您。
HOTEL MYSTAYS Ueno Iriyaguchi Front Desk 於 2023年11月30日的回應
Thank you very much for using HOTEL MYSTAYS Ueno Iriyaguchi.We are very honored that you highly evaluated our hotel's cost performance. We will continue to strive to provide the best service to our customers. Last but not least, thank you very much for taking the time out of your busy schedule to post.We hope that you will choose our hotel again when you come to the area.
8/10 不錯
Man Ho
家人同遊
2023年8月29日
讚好:整潔度、職員與服務和住宿狀況
Reasonable pricing.
Man Ho
於 2023 年 8 月住了 2 晚
HOTEL MYSTAYS Ueno Iriyaguchi Front Desk 於 2023年11月30日的回應
Thank you very much for using HOTEL MYSTAYS Ueno Iriyaguchi.We are very honored that you highly evaluated our hotel's cost performance. We will continue to strive to provide the best service to our customers. Last but not least, thank you very much for taking the time out of your busy schedule to post.We hope that you will choose our hotel again when you come to the area.
Best Regards,HOTEL MYSTAYS Ueno Iriyaguchi 於 2022年11月25日的回應
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi. We hope you had a nice time in Japan. Next time you come back to Tokyo, please consider our hotel one of your choice.
10/10 優異
Ka On
2022年11月8日
Ka On
6/10 一般
Man Hing
多人同遊
2020年3月1日
讚好:職員與服務
Man Hing
於 2020 年 2 月住了 2 晚
8/10 不錯
Hsiao-chi
多人同遊
2020年2月20日
讚好:職員與服務、住宿狀況和客房舒適度
Hsiao-chi
於 2020 年 2 月住了 2 晚
6/10 一般
真實旅客
家人同遊
2020年2月13日
讚好:職員與服務
不滿:整潔度和客房舒適度
清潔不夠~
清潔度遠遠不足~~
床單髒髒的~
真實旅客
於 2020 年 2 月住了 1 晚
HOTEL MYSTAYS Ueno Iriyaguchi 於 2020年2月14日的回應
Thank you for choosing HOTEL MYSTAYS Ueno Iriyaguchi, and for taking your time to share your review with us. We sincerely apologize for a great deal of discomfort you experienced during the stay.
As for room cleanliness, our housekeepers are dedicated to provide comfortable conditions for our guests. However, we are aware that we failed to realize it this time. We will share your feedback with the crew, and continue to be committed to make every effort to bring more comfortable accommodations to our guests. Thank you once again for taking the time to give us your feedback.
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi and sharing your experience with us. Our hotel is located within walking distance both from JR Ueno St. and Tokyo Metro Inaricho St. It's very easy to access anywhere in Tokyo. As for the light, there is a remote controller for the brightness. Next time you come to Tokyo again, please consider our hotel one of your choice.
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi and having spent your time in writing to us. We're sorry we don't have any house keeping service for our guest of consecutive stay to keep our their private.
When you come back to Tokyo again, please consider our hotel one of your choice.
6/10 一般
YUNG-CHI
家人同遊
2020年1月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YUNG-CHI
於 2020 年 1 月住了 1 晚
6/10 一般
Hoi kit
家人同遊
2020年1月21日
讚好:職員與服務
Hoi kit
於 2020 年 1 月住了 2 晚
4/10 欠佳
真實旅客
家人同遊
2020年1月5日
讚好:整潔度、職員與服務和客房舒適度
半夜有不明男子敲門,很害怕
真實旅客
於 2020 年 1 月住了 2 晚
Best regards, Receptionist 於 2020年2月9日的回應
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi. Please accept our sincere apology for the discomfort you've experienced. If you have some trouble, please let our stuff know. We're at our front desk for 24 hours.
8/10 不錯
Kin Hong
家人同遊
2020年1月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kin Hong
於 2019 年 12 月住了 4 晚
8/10 不錯
Yip Wah Desman
家人同遊
2020年1月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體不錯
JR站10分鐘步程,算是方便而且價錢合理。
Yip Wah Desman
於 2019 年 12 月住了 2 晚
Hotel Mystays Ueno Iriyaguchi 於 2020年1月6日的回應
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi and sharing your feedback with us.
Thank you very much for staying at HOTEL MYSTAYS ueno Iriyaguchi and having spent your time in writing to us. As you told us, in Deluxe Triple Room, there are 3 beds and much space inside of the room. Each room also has a mini kitchen, a fridge, a kettle and a microwave. Next time you travel to Tokyo again, please consider our hotel one of our choice.