住宿入口

東京大手町三井花園酒店 的評價

4 out of 5
東京大手町三井花園酒店
2-1-2 Uchi-Kanda, Chiyoda-ku, Tokyo, Tokyo

評價

9.2

卓越

10 分評分,優異;949 則評價中有 572 則" "
8 分評分,不錯;949 則評價中有 309 則" "
6 分評分,一般;949 則評價中有 50 則" "
4 分評分,欠佳;949 則評價中有 15 則" "
2 分評分,很差;949 則評價中有 3 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Lina

家人同遊
讚好:整潔度、職員與服務和住宿狀況
A little too far away from Tokyo station by walking
於 2024 年 2 月住了 2 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2024年2月6日的回應
Thank you very much for choosing Mitsui Garden Hotel Otemachi.We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay.However, we apologise for any inconvenience regarding access.From Otemachi Station, the nearest station to the hotel, you can reach Tokyo Station in one stop.Please let our front desk staff know if there is anything we can do for you next time.The staff look forward to welcoming you again.Mitsui Garden Hotel Otemachi Front Office Manager

10/10 優異

Chun Ting Terence

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mitsui Garden Hotel Otemachi Front Manager 於 2024年1月14日的回應
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.

10/10 優異

Chun Ting Terence

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mitsui Garden Hotel Otemachi Front Manager 於 2024年1月14日的回應
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.

10/10 優異

Meng Chun

於 2023 年 12 月住了 5 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2024年1月12日的回應
Thank you for having stayed at Mitsui Garden Hotel Otemachi and taking the time to provide us a valuable feedback for your previous stay. Your valuable feedback is highly appreciated and helps us to improve our customer service. Your words toward our staff and our hotel is very much appreciated. We will do our best to keep our high standard of service. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.Mitsui Garden Hotel OtemachiFront Office Manager

10/10 優異

Wai Yee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2023年12月27日的回應
Thank you very much for choosing us Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us. We are grateful that you gave such a highly-rated score for us. We will definitely keep to make further efforts to provide much better services. We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time.Mitsui Garden Hotel OtemachiFront Office Manager

4/10 欠佳

SHIHCHIEH

不滿:住宿狀況和客房舒適度
床小很難睡
於 2023 年 12 月住了 1 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2023年12月23日的回應
Thank you very much for choosing Mitsui Garden Hotel Otemachi.We thank you again for taking time out of your busy schedule to provide us with your comments and opinions regarding your stay with us.However, we sincerely apologize that the size of your room did not meet your expectations and we apologize for any inconvenience this may have caused. We are very sorry for your inconvenience.We understand that it is difficult to improve the size of the room immediately, but we will consider this issue in the future, and we will continue to make efforts to improve the room for the comfort of our guests within the limited space we have.We would like to thank you for taking the time out of your busy schedule to provide us with your valuable feedback.We all look forward to seeing you again.Mitsui Garden Hotel OtemachiFront Office Manager

10/10 優異

HUAI HSIN

讚好:整潔度、職員與服務和住宿狀況
Very good!
於 2023 年 12 月住了 4 晚
Mitsui Garden Hotel Otemachi Front Manager 於 2023年12月22日的回應
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We will do our best to assist you as much as possible for your wonderful stay, so please do not hesitate to contact us if you need anything. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.

6/10 一般

Ying An

家人同遊
讚好:職員與服務和客房舒適度
不滿:整潔度
飯店明亮整潔,安靜舒適。 房間有點小,但重點是床單睡完身體發癢,再換了一次新的被單也一樣。 身上竟然還多了蟲的咬痕…
於 2023 年 11 月住了 5 晚
Mitsui Garden Hotel Otemachi Front Manager 於 2023年12月10日的回應
非常感谢您入住三井花园酒店大手町店。我们还要再次感谢您在百忙之中抽出时间向我们提供反馈意见。对于您此次入住期间的不适,我们深表歉意。我们已经与酒店方面进行了核实,虽然不知道确切的原因,但我们已经仔细检查了客房。我们将再次检查检查内容,确保今后不再发生此类情况,并将尽一切努力改进。希望您来东京时再次光临本酒店。我们的员工将竭诚为您服务。三井花园酒店大手町店客房经理

10/10 優異

Yuk Ting Anson

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 5 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2023年11月1日的回應
Thank you very much for staying with us. We are pleased to know that you appreciate your room and our hotel facilities.We look forward to your next visit. Mitsui Garden Hotel Otemachi Front Office Manager

8/10 不錯

Stanley

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2023年10月16日的回應
Thank you for having visited our Mitsui Garden Hotel Otemachi and for shearing your thoughts in detail.I am glad that you enjoyed stay.We look forward to your next visit.

8/10 不錯

CHIA-WEI

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 4 晚
Mitsui Garden Hotel Otemachi Front Manager 於 2023年10月5日的回應
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.

6/10 一般

Liu

讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Everything is good except the mattress.
Location is good. Staffs are all friendly and efficient. Room is small but clean. The bed is poor. Too soft and mattress collapse in the middle.
於 2023 年 9 月住了 4 晚
Front Office Manager 於 2023年9月29日的回應
Thank you very much for staying at Mitsui Garden Hotel Otemachi.Thank you for taking the time out of your busy schedule to share your feedback regarding your stay.We are glad to hear that you are generally satisfied with your stay.We are especially happy to receive your compliments regarding our location and staff.However, we regret that we were not satisfied with the bed in the guest room.We will consider your valuable feedback internally to improve your satisfaction.All of our staff will continue to work hard to provide even greater satisfaction.We hope that you will use our hotel again when you come to Tokyo.All of our staff members look forward to seeing you.Mitsui Garden Hotel OtemachiFront Office Manager

8/10 不錯

Wai Han

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 5 晚
Front office manager 於 2023年9月17日的回應
Dear Sir or Madam,Thank you for staying at Mitsui Garden Hotel Otemachi and posting your valuable review.How was your stay? It would be great if you spent a lovely time here. We sincerely appriciate you choose our hotel although there are lot of accommodation in Tokyo.Hopefully, we can see you again in the near future.Best regards,Mitsui Garden Hotel OtemachiFront office manager

10/10 優異

Wing Yan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 6 晚
Mitsui Garden Hotel Otemachi Front Manager 於 2023年7月8日的回應
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.

8/10 不錯

Kam Yuen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 4 晚
Mitsui Garden Hotel Otemachi Front Manager 於 2023年7月2日的回應
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.

8/10 不錯

Stanley

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 4 晚
Mitsui Garden Hotel Otemachi Front Manager 於 2023年6月26日的回應
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.

8/10 不錯

KIN SAN

伴侶同遊
讚好:職員與服務和住宿狀況
Mandatory cleaning is quite annoying.
於 2023 年 5 月住了 7 晚
Mitsui Garden Hotel Otemachi Front Manager 於 2023年6月14日的回應
Thank you very much for choosing Mitsui Garden Otemachi . However, we sincerely apologize for any inconvenience and discomfort caused.We sincerely apologize for the inconvenience and discomfort caused.We will do our best to make your stay even more satisfactory the next time you stay with us.We look forward to welcoming you again.

8/10 不錯

Huang

於 2023 年 5 月住了 3 晚
Mitsui Garden Hotel Otemachi Front Manager 於 2023年6月9日的回應
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.

10/10 優異

Wai Kong Albert

於 2023 年 5 月住了 1 晚
Mitsui Garden Hotel Otemachi Front Manager 於 2023年5月31日的回應
Thank you very much for choosing Mitsui Garden Otemachi . We would also like to thank you again for taking time out of your busy schedule to give us your feedback on your stay with us. We are relieved to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Tokyo. We sincerely look forward to your next visit.

6/10 一般

YAN PING

讚好:整潔度和職員與服務
不滿:住宿狀況
同一質素應該有更平更方便嘅選擇
於 2023 年 5 月住了 2 晚
三井花園飯店大手町店長 於 2023年5月23日的回應
非常感謝您選擇三井花園大手町。我們還要再次感謝您在百忙之中抽出時間向我們提供您對入住我們酒店的反饋。聽到您在我們這裡過得愉快,我們感到很欣慰。我們希望您來東京時再次訪問我們。我們真誠期待您的下次光臨。

8/10 不錯

??

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
整體都不錯,但早餐並沒有很理想。
於 2023 年 5 月住了 5 晚
三井花园酒店大手町店前台经理 於 2023年5月17日的回應
非常感谢您选择三井花园大手町酒店。我们也要再次感谢您在百忙之中抽出时间来向我们反馈您的住宿情况。我们很高兴听到你在我们这里有一个愉快的逗留。然而,我们对您在早餐方面的失望感到遗憾。我们希望您在来东京时能再次访问我们。我们真诚地期待着您的下次光临。

10/10 優異

Jing

於 2023 年 2 月住了 3 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2023年2月19日的回應
Thank you for having stayed at Mitsui Garden Hotel Otemachi and taking the time to provide us a valuable feedback for your previous stay. Your valuable feedback is highly appreciated and helps us to improve our customer service. Your words toward our staff and our hotel is very much appreciated. We will do our best to keep our high standard of service. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.

10/10 優異

Kun Cheng

於 2022 年 12 月住了 3 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2023年2月11日的回應
Thank you very much for staying at Mitsui Garden Hotel Otemachi.We are very pleased to hear that you were very satisfied with your stay. As long as all the staff are happy.Please use our hotel again when you come to Tokyo.All the staff are waiting for you.

10/10 優異

ZHI HAO

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通方便,離東京車站很近。
交通非常方便,房間很乾淨,大手町站丸之內線走路只要三分鐘,地鐵站出來還有Lawson,價格實惠,推薦。
於 2023 年 2 月住了 1 晚
三井花园酒店大手町店前厅经理 於 2023年2月7日的回應
非常感谢您使用三井花园酒店大手町店。看到你有一个舒适的住宿,我感到很欣慰。我们努力提供最好的服务和体验,从客户那里听到我们的工作情况总是很好。非常感谢您的宝贵意见。我们期待着欢迎您在未来再次光临三井花园酒店大手町店。

10/10 優異

Annie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
優質住宿
酒店在商業區,雖說然離東京站只有一站,但對拿大行李的旅客很不方便,電梯只到B1,對於要到B2的旅客很不方便,而且附近沒大超商只有小小超商,但是飯店很舒適,雖然房間小小的,但很有質感,維持三井一貫水準!
於 2023 年 1 月住了 3 晚
三井ガーデンホテル大手町 宿泊支配人 於 2023年1月25日的回應
Thank you for staying at Mitsui Garden Hotel Otemachi.We are very pleased to hear that you were generally satisfied with your stay.However, we apologize for any inconvenience caused by the access from Tokyo Station.Due to our location, our hotel is between three stations including Tokyo Station.We apologize for any inconvenience caused by the location of our hotel, which is located between Tokyo Station and three other stations.We will continue to make every effort to improve our services and make your stay with us as pleasant as possible.Mitsui Garden Hotel OtemachiFrontManeger

10/10 優異

KA YAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2020年3月1日的回應
Thank you very much for choosing us Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us. We are grateful that you gave such a highly-rated score for us. We will definitely keep to make further efforts to provide much better services. We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time.

10/10 優異

L. (Hongkong)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location is good. Closed to subway station and room is clean
於 2020 年 1 月住了 4 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2020年2月20日的回應
Thank you very much for choosing us Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us. We are grateful that you gave such a highly-rated score for us. We will definitely keep to make further efforts to provide much better services. We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time.

10/10 優異

minhui

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 4 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2020年2月16日的回應
Thank you very much for choosing us Mitsui Garden Hotel Otemachi, and for taking time to evaluate about your previous stay with us. We are grateful that you gave such a highly-rated score for us. We will definitely keep to make further efforts to provide much better services. We do look forward to welcoming you back as our guest for your near future. Once again, thank you for your time.

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!
Very good location and service! Breakfast is so delicious! Excellently
於 2020 年 1 月住了 4 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2020年3月6日的回應
Thank you for having stayed at Mitsui Garden Hotel Otemachi and taking the time to provide us a valuable feedback for your previous stay. Your valuable feedback is highly appreciated and helps us to improve our customer service. Your words toward our staff and our hotel is very much appreciated. We will do our best to keep our high standard of service. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice stay
nice and comfortable space . clean and tidy . staff are friendly.
於 2019 年 12 月住了 4 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2020年3月30日的回應
Thank you for having stayed at Mitsui Garden Hotel Otemachi and taking the time to provide us a valuable feedback for your previous stay. Your valuable feedback is highly appreciated and helps us to improve our customer service. Your words toward our staff and our hotel is very much appreciated. We will do our best to keep our high standard of service. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice room size. Very clean. Good atmosphere, like a forest in the busy city.
於 2019 年 12 月住了 1 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2020年2月22日的回應
Thank you very much for having stayed at Mitsui Garden Hotel Otemachi and for taking time to share a review about your previous stay with us. As you mentioned about our hotel atmosphere, we wanted to have an urban oasis full of fresh verdure. You can enjoy some rosemary plants and others at the entrance. We have also our own aroma in the lobby. We hope that the smell will provide you good vibes and that you will relax and have a pleasant time in our hotel. We are delighted to know that you enjoyed your stay at our hotel, and your compliments make us extremely happy. Once again, thank you very much for your time. We do look forward to welcoming you back as our guest for your near future.

6/10 一般

A (Macao)

家人同遊, 伴侶同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
廁所風格與房間風格不太一樣,廁所較為簡陋。酒店設有投幣式洗衣機但價錢較貴。地點尚算方便。住了4晚有2天較為遲出門,大約十二點,清潔工人一直在敲門。
於 2019 年 12 月住了 4 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2020年3月30日的回應
Thank you for staying with us at Mitsui Garden Hotel Otemachi and taking your time to make us a review. We are sorry that we were not able to make you satisfied with your stay regarding the bathrrom and housekeepings. We will try our best to improve our customer services by sharing your comments amoung our staffs. Once again, thank you for your time and we hope you will give us another opportunity to welcoming you as our guest.

10/10 優異

YA-CHIN

於 2019 年 12 月住了 1 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2020年3月29日的回應
Thank you very much for your stay at Mitsui Garden Hotel Otemachi. We are grateful that you gave us such highly-rated scores about your previous stay with us. We all will make further efforts to provide much better services, so we hope we can welcome you back as our valued guest for your near future.

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年12月26日的回應
Thank you very much for selecting us out of the many possible places here. We would also like to thank you for your review. If there are any points you have noticed, I would be pleased if you give us your opinion next time. We eagerly anticipate your next visit and look forward to serving you again. Mitsui Garden Hotel Otemachi

8/10 不錯

N (HK)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
near to metro station, have convenient store nearby, desk in the room is too small
於 2019 年 12 月住了 4 晚
Front Office Manager 於 2020年3月29日的回應
Thank you for staying with us at Mitsui Garden Hotel Otemachi and taking your time to make a review for us. First of all, we are greatful to know that you are mostly satisfied with your stay including location. On the other hand, we are sorry you felt the room desk inconvenient. We also have types of rooms with bigger tables. We hope you will find the room type which suits you the most if we may have another opportunity to welcome you as our guest in the near future. Again, thank you for your review, and we eagerly looking forward to seeing you again. Mitsui Garden Hotel Otemachi

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant Stay in Otemachi
Stayed in this hotel for two nights and then transfer to Sendai. Convenient location. Less than 10 min walk to Tokyo station, or about the same walking time to Kanda Station. Definitely would recommend this hotel. The lobby is well decorated. The room I stayed is of reasonable size, very well sound proofed. The blue tooth speaker is an impressive feature.
於 2019 年 12 月住了 2 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年12月16日的回應
Thank you very much for having stayed at Mitsui Garden Hotel Otemachi and for taking time to share a review about your your previous stay with us. We are delighted to learn that you enjoyed many asspects of our hotel facilities during your stay. As you mentioned it, our hotel is located at very convenient location which is walkable distance to multiple train stations such as Tokyo, Kanda, or Otemachi. This is good for a lot of visitors to go see around Tokyo cities from our hotel. Thank you once again for sharing your time to staying with us and we hope to have opportunities to welcoming you back as our valued guest for your near future.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 2 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年12月8日的回應
投稿日 : 2019年09月16日、投稿者 : Front Office Manager Thank you very much for selecting us out of the many possible places here. We would also like to thank you for your review. If there are any points you have noticed, I would be pleased if you give us your opinion next time. We eagerly anticipate your next visit and look forward to serving you again.

8/10 不錯

Chia Ling

家人同遊
讚好:整潔度和客房舒適度
於 2019 年 11 月住了 3 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年12月3日的回應
Thank you very much for your stay at Mitsui Garden Hotel otemachi, and for sharing your evaluation about your reviews about us. Your valuable feedback is highly appreciated and helps us to improve our customer service. We hope we can have opportunities to have you as our guest again. Once again, thank you very much for your time.

8/10 不錯

cheang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good. Will com back next time.
Room is very clean and more spacious then standard hotel in Japan. Less than 2 minute walk from subway Otemachi A2 exit, and just one stop away from Tokyo Station.
於 2019 年 11 月住了 1 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年12月8日的回應
Thank you very much for having stayed with us at Mitsui Garden Hotel Otemachi and for taking the time to share a feedback about our property. We are delighted to learn that you gave us compliments about the room cleanliness. That encourages us to continue making further efforts to provide the best service for all guests. We all staff look forward to welcoming you back as our valued guest in the near future.

10/10 優異

HELEN (Hong Kong)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A good hotel with good service. Though a bit away from Tokyo station, it is very close to metro Otemachi station.
於 2019 年 10 月住了 3 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年11月24日的回應
Thank you very much for your stay at Mitsui Garden Hotel Otemachi, and for taking time to share a feedback about your previous stay with us. We are grateful that you gave us such highly-rated review such as our hotel services. We all will definitely make further efforts to provide much qualitied services for all visitors, so we hope we have next opportunity to welcome you back as our valued guest for your near future. Once again, thank you very much for your time.

8/10 不錯

Sonya

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年10月24日的回應
Thank you for staying with us and taking the time to leave a good evaluation for us. We are delighted to learn that you enjoyed many aspects of your stay. We always try our best to give our guests a good service and make them feel comfortable in our hotel and make them a good memory of our hotel and the hospitality spirit of Japan. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.

8/10 不錯

Ching Ying

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年10月17日的回應
Dear valued guest : Thank you very much for your stay at Mitsui Garden Hotel Otemachi, and for taking time to share your evaluation about your previous stay with us. We all will definitely make further efforts to provide much better service for all guest, so we hope you will visit us for the next trip to Tokyo. Once again, thank you for your time.

10/10 優異

Dicklee

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間幾好,早餐俾讚 多選擇,由沙律到面包,果汁連凍咖啡都有, 地點在山手線和地鐵交界,單程約8分鐘
於 2019 年 9 月住了 3 晚
Front Office Manager 於 2019年9月21日的回應
Thank you for choosing to stay at Mitsui Garden Hotel Otemachi and for taking the time to leave us a review regarding your stay. We hope that you don't mind to have an English reply. We are glad to learn that you enjoyed our location, and the fact that you appreciate our breakfast is a real pleasure. We put a lot of effor to improve the quality of our restaurant every day and we are glag to see that it pays off. Once again, thank you very much for your review and we eagerly anticipate your next visit and look forward to serving you again. Mitsui Garden Hotel Otemachi

10/10 優異

Lung

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店和神田站,大手町站都頗近,本身大手町站和各大景區都相距很近,所以酒店的地址算是挺便利的。附近有3間24小時便利商店,買東西非常方便
於 2019 年 8 月住了 4 晚
Front Office Manager 於 2019年9月21日的回應
Thank you for staying with us and taking the time to leave a good evaluation for us. We hope that you don't mind to have an english reply. We are delighted to learn that you enjoyed our hotel facilities and our location and we hope that many of our guest will be as satisfied as your were. We always try our best to give our guests a good service and make them feel comfortable in our hotel and make them a good memory of our hotel and the hospitality spirit of Japan. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
房間滿大的,環境很舒適,離皇居近,早上可跑步
於 2019 年 7 月住了 3 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年7月27日的回應
Thank you for staying with us and taking the time to leave a good evaluation for us. We are delighted to learn that you enjoyed many aspects of your stay including our location and rooms. We always try our best to give our guests a good service and make them feel comfortable in our hotel and make them a good memory of our hotel and the hospitality spirit of Japan. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future. Mitsui Garden Hotel Otemachi Front Office Manager

10/10 優異

Yee Man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 3 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年7月13日的回應
Thank you for staying with us and taking the time to leave a good evaluation for us. We are delighted to learn that you enjoyed many aspects of your stay. We always try our best to give our guests a good service and make them feel comfortable in our hotel and make them a good memory of our hotel and the hospitality spirit of Japan. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.

10/10 優異

DERRONG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, Convenience
Except for breakfast, everything else is fantastic. Wondering service attitude. 7-11 is very close, just cross the street. 10 mins walk to Tokyo station, or to Emperor's home. Breakfast options are poor, thought waitress of 7/5 morning is super cute. lol
於 2019 年 7 月住了 4 晚
Front Office Manager 於 2019年7月7日的回應
The staff and I would like to thank you for choosing our hotel during your precious time here. Also, the hotel staff and restaurant staff would like to thank you for your feedback. As you said, our hotel is in a good location. Otemachi is a convenient place to go major cities including Tokyo and Ginza areas. We would be glad if you enjoyed your days in Otemachi. However, we are very sorry for any inconvenience or discomfort that you experienced at our restaurant during your stay. Our restaurant is the first Bakery type in Mitsui Garden Hotel branch. The main theme of the breakfast is “The world sandwiches. You can choose among three kinds of the sandwiches every day, and it includes a mini buffet. To ensure your comfortable experience here next time, we will try to solve problems of our restaurant as soon as possible. On behalf of the staff, I would like to express my gratitude for your patronage and your comments. We eagerly anticipate your next visit and look forward to serving you again. Mitsui Garden Hotel Otemachi

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年6月7日的回應
Thank you for staying with us again and taking the time to leave a good evaluation. We are delighted to learn that you enjoyed many aspects of your stay. Your words are an honor and make us very pleased. We will do our best in the future to have an even better customer service. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future. Mitsui Garden Hotel Otemachi Front Office Manager

10/10 優異

Richard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 3 晚
Mitsui GardenHotel Otemachi Front Office Manager 於 2019年5月31日的回應
Thank you for staying with us and taking the time to leave a good evaluation for us. We strive to provide the best quality service for all of our guest's and your feedback is the best way for us to improve our hospitality. Once again, we sincerely appreciate the comment you provide us. We hope you will give us the opportunity to welcoming you back to Mitsui Garden Hotel Otemachi in the near future.

8/10 不錯

Vincent

讚好:整潔度、住宿狀況和客房舒適度
於 2019 年 5 月住了 5 晚
Mitsui Garden Hotel Otemachi Front Office Manager 於 2019年5月27日的回應
Thank you for staying with us and taking the time to write about your experience. We are pleased to know that you appreciate your room and our hotel facilities. Once again, we appreciate your honest feedback and we hope to have the opportunity to welcome you back to Mitsui Garden Hotel Otemachi.