Dear Sir/Madam,Thank you for staying with us and for giving a rating this time.We will continue to refer to your opinions and impressions to create a better hotel. When you come to Japan, we look forward to your stay.The QuintessaHotel Tokyo-Haneda
10/10 優異
CHIA CHIA
2023年10月10日
讚好:整潔度、職員與服務和住宿狀況
CHIA CHIA
於 2023 年 10 月住了 5 晚
The Quintessa Hotel Tokyo-Haneda 於 2023年10月20日的回應
Dear Sir/Madam,Thank you for staying with us and for giving a good rating to us.We will continue to refer to your opinions to create a better hotel. In addition, when you come to Japan, all the staff are waiting for your visit.The QuintessaHotel Tokyo-Haneda
10/10 優異
Ho Kei
伴侶同遊
2023年5月21日
讚好:整潔度、職員與服務和住宿狀況
住宿部分雖小,但簡潔,近京急蒲田站!酒店大堂有漫畫,可吃烏冬及咖哩飯,不錯的體驗
Ho Kei
於 2023 年 5 月住了 7 晚
8/10 不錯
HIU KWAN
2023年4月14日
讚好:職員與服務、設施服務和住宿狀況
房間出風口有點塵埃,床單有小污跡。
不過,這個價錢算是非常划算。
HIU KWAN
於 2023 年 4 月住了 1 晚
8/10 不錯
wayne (東京蒲田)
家人同遊
2020年2月7日
讚好:整潔度、設施服務和住宿狀況
早餐改為和式和洋式二選一,感覺份量太少,選擇性也大不如之前的自助式,很可惜。
wayne
於 2020 年 1 月住了 3 晚
frontdesk Sekiguchi 於 2020年2月10日的回應
感谢您入住酒店。
感谢您的反馈。
如果您再次来这家酒店,我会感到很高兴。
10/10 優異
真實旅客
伴侶同遊
2019年10月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service with my luggage taken into my room as I stored it there couple hours before check in time. Great customer service right there (considering its at such a reasonable price)!
Free drinks at lobby and friendly staff (multicultural too!) made the experience much better than expected.
真實旅客
於 2019 年 10 月住了 1 晚
front FUkui 於 2019年10月18日的回應
Thank you for staying at the hotel.
I'm happy with your compliment.
Please stay again at the hotel when you coming to Japan.
Thank you.
8/10 不錯
SHAOYU
2019年7月13日
讚好:職員與服務、住宿狀況和客房舒適度
浴缸裡面的頭髮沒清
SHAOYU
於 2019 年 7 月住了 1 晚
Ayaka Murai 於 2019年7月15日的回應
Thank you very much for choosing stay at Hotel Relief Premium Haneda. We really apologize about the bathroom. We will solve the problem right away. We appreciate your comment.
6/10 一般
真實旅客
2019年5月13日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
真實旅客
於 2019 年 5 月住了 1 晚
Sasaki 於 2019年5月18日的回應
Thank you for your review.
Please come again our hotel.
Thank you.
10/10 優異
真實旅客
2019年4月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 4 月住了 2 晚
Karube 於 2019年4月25日的回應
Thank you for staying here.
Also, while busy, thank you for posting.
looking forward to seeing you coming again.
8/10 不錯
Li
2019年4月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Li
於 2019 年 4 月住了 1 晚
Ayumi Sasaki 於 2019年4月16日的回應
Thank you for your good review.
We look forward to seeing you again.
Thanks.
10/10 優異
Ta-Jen
2019年3月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間乾淨整潔空間大
房間乾淨整潔空間大 ; 飯店服務人員態度良好 ; 另有至羽田機場接駁車的服務,很推薦!
Ta-Jen
於 2019 年 2 月住了 1 晚
Relief Premium HANEDA 於 2019年3月6日的回應
Dear Guest!
非常感谢你这次逗留
谢谢你的高评价
我们在等你再来。
8/10 不錯
SZU YUN
2019年2月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
離羽田機場只有幾站距離很方便。
房間內設備很新很舒適 唯因是四人住一間,枕頭稍閒軟 希望可以改善
SZU YUN
於 2019 年 2 月住了 1 晚
Sekiguchi 於 2019年2月12日的回應
我很感激你来到酒店。
酒店很干净,很漂亮。
我正在等待另一个人的使用
10/10 優異
真實旅客
2018年12月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
The services and hotel room were great.
真實旅客
於 2018 年 12 月住了 4 晚
arase 於 2018年12月23日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 優異
真實旅客
2018年12月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
有自己嘅獨立洗手間真係方便過啲hostel... 服務員態度好好架,下次有機會會再嚟
真實旅客
於 2018 年 12 月住了 2 晚
arase 於 2018年12月25日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
8/10 不錯
mingshan
2018年10月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
乾淨舒適
接駁車很方便、房間乾淨適合兩個大人住宿,服務人員親切。
mingshan
於 2018 年 10 月住了 1 晚
Arase 於 2018年10月12日的回應
Thank you for staying with us.
Appreciate for your feedback.
Look forward to your next visiting.
Thank you so much.
RELIEF PREMIUM Haneda by RELIEF
Front Office Arase
8/10 不錯
mingshan
2018年10月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便、乾淨,早餐很棒!!
乾淨、舒適,但是房間很小,一家四口睡太小了。早餐太棒了!!
mingshan
於 2018 年 10 月住了 1 晚
Arase 於 2018年10月12日的回應
Thank you for staying with us.
Appreciate for your feedback.
Look forward to your next visiting.
Thank you so much.
RELIEF PREMIUM Haneda by RELIEF
Front Office Arase
10/10 優異
wing fai
2018年9月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得
酒店很新,服務也良好,地點方便
wing fai
於 2018 年 9 月住了 2 晚
arase 於 2018年9月23日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Dear Guest,
Thank you for staying with us.
We are very glad to hear that you had a good time at our hotel.
We look forward to welcoming you soon.
Thank you so much.
Arase Front Office
8/10 不錯
真實旅客
2018年6月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 5 月住了 1 晚
10/10 優異
真實旅客
2018年3月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Convenience
It is near MTR station, around 5 mins by foot.
Nice staff, multi-language. However, the bed is big so a little bit crowd.
The price is very reasonable. New hotel & very clean facilities.
I will try breakfast next time.
真實旅客
於 2018 年 3 月住了 3 晚
tom 於 2018年3月24日的回應
Thank you for staying with us and giving advice.
So sorry about your bed room.
We will improve that is based on your comment.
Thanks again and we are looking forward to having you soon.
located in a super convenient area ! the staff was so helpful and nice :) I would totally stay here again !
Melanie
於 2024 年 4 月住了 4 晚
The QuintessaHotel Tokyo-Haneda 於 2024年4月12日的回應
Dear Sir/Madam,Thank you very much for staying at our hotel.We are very happy to receive your compliments for our staff and your high evaluation of your stay.We will continue to create hotels where everyone can stay comfortably and with peace of mind.We look forward to your reservation next time you come to Tokyo.Best regards,The QuintessaHotel Tokyo-Haneda
10/10 優異
LANCE
家人同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to airport, clean, safe and not too busy, lots of comic books to read and there are free hot food for hotel guests all the time 24/7.
LANCE
於 2024 年 4 月住了 1 晚
The QuintessaHotel Tokyo-Haneda 於 2024年4月9日的回應
Dear Sir/Madam,Thank you for staying with us and for giving your feefback and rating to us.We will continue to make our hotel even more comfortable by taking into consideration your opinions and impressions.All of our staff members look forward to your stay with us again when you come to Tokyo.Best regards,The QuintessaHotel Tokyo-Haneda
Clean, has everything you need. Free food and drinks. Great bargain for such a great rate
LINDA
於 2024 年 3 月住了 1 晚
The QuintessaHotel Tokyo-Haneda 於 2024年3月22日的回應
Dear Sir/Madam,Thank you for staying with us.We are very happy to read that you were satisfied with your stay.All of our staff will continue to take into account your opinions and impressions so that you can spend your time with us even more comfortably.All of our staff are looking forward to your stay with us when you come to Tokyo.The QuintessaHotel Tokyo-Haneda
Dear Sir/Madam,Thank you very much for staying at our hotel.We will continue to strive to create hotels that everyone can enjoy comfortably.All of our staff look forward to welcoming you back next time you come to Japan.Best regards,The QuintessaHotel Tokyo-haneda
Hotel was very nice and cute but needs better cleaning. Bathroom was a bit dirty and curtains needed to be changed. Had mold. As well as drain area for water. Carpet was dirty. And it had a sweat smell.
Other then that was nice
Aurianny Z
於 2024 年 2 月住了 1 晚
The Quintessa Hotel Tokyo-Haneda 於 2024年3月7日的回應
Thank you very much for staying at Quintessa Hotel. We sincerely apologize for the inconvenience caused to you as the bathtub in your room was not kept clean. We will inform the cleaning staff and will do our best to prevent this from happening again in the future.Also, if you have the opportunity, we look forward to using your service.Thank you for your valuable feedback despite your busy schedule.
Dear Sir/madam,Thank you very much for staying with us.We will continue to take your opinions into account and strive to provide services with a spirit of hospitality.When you come to Japan, our entire staff will be looking forward to your stay with us.Best regards,The QuintessaHotel Tokyo-Haneda
10/10 優異
真實旅客
2024年1月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 1 月住了 1 晚
The Quintessa Hotel Tokyo-Haneda 於 2024年1月21日的回應
Thank you very much for using our hotel.Thank you very much for taking the time out of your busy schedule to post.All of our staff members are very happy to hear that you were satisfied with your stay.We look forward to seeing you again.
Dear Sir/Madam,Thank you for staying with us and for giving a good rating this time.We will continue to strive to create a hotel where everyone can stay comfortably.All of our staff will be looking forward to your visit when you come to Tokyo.We wish next year will be a good year for you too.Best regards,The QuintessaHotel Tokyo-Haneda
I was only here very briefly as my flight was significantly delayed but the staff were very quick at the check-in when I arrived at 3am and also let me keep my luggage there during the day so I could get around town.
Andrew
於 2023 年 11 月住了 1 晚
The QUINTESSA Hotel Tokyo-Haneda 於 2023年11月29日的回應
Dear Sir/Madam,Thank you for staying with us and for giving a good comments/rating to us this time.All of our staff will continue to work hard to create a hotel where everyone can have a comfortable and enjoyable stay.We look forward to having you stay with us again when you come to Japan.The QuintessaHotel Tokyo-Haneda
6/10 一般
ANKUSH
伴侶同遊
2023年11月23日
不滿:整潔度
Room not that clean..
ANKUSH
於 2023 年 11 月住了 2 晚
The QuintessaHotel Tokyo-Haneda 於 2023年11月23日的回應
Dear Sir/Madam,Thank you for staying with us and for giving your comments to us this time.We apologize for the inconvenience caused due to the lack of cleanliness in your room during your stay.We will share this incident with all staff members and reconsider how we should clean and check.We will continue to use your opinions as a reference to create a hotel where you can spend your time comfortably and with peace of mind.Thank you for your opinion.Best regards,The QuintessaHotel Tokyo-Haneda
10/10 優異
Izzidine
2023年11月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Izzidine
於 2023 年 11 月住了 3 晚
The QuintessaHotel Tokyo-Haneda 於 2023年11月23日的回應
Thank you for staying with us and for giving a good rating this time.We will continue to use your opinions as a reference to create a hotel where you can spend your time comfortably and with peace of mind.Thank you for your opinion.If you come to Japan again, our entire staff will be looking forward to your stay.Best regards,The QuintessaHotel Tokyo-Haneda