豪華雙人房 | 房內夾萬、書桌、隔音、熨斗/熨衫板

Sutton Place Hotel Ueno的評價

2.5 out of 5
Sutton Place Hotel Ueno
7-chome-8-23 Ueno, Tokyo, Tokyo

評價

8.0

很好

10 分評分,優異;66 則評價中有 25 則" "
8 分評分,不錯;66 則評價中有 24 則" "
6 分評分,一般;66 則評價中有 9 則" "
4 分評分,欠佳;66 則評價中有 6 則" "
2 分評分,很差;66 則評價中有 2 則" "

8.4/10 

整潔度

8.2/10 

職員與服務

8.0/10 

設施服務

7.8/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Yilong

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Sutton Place Hotel Ueno 於 2024年4月6日的回應
Thank you for staying with us this time.We are glad that this stay was a good one for you.All of our staff are looking forward to seeing you again.

8/10 不錯

wan yuk

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通方便,但比較舊
地點方便,酒店比較舊,可能因為廁所比一般大少少,房間空間落沒有描述的尺數,比較少,但免強可放置及打開一個大行利箱。另外,管理有點混亂,第一天入住沒有要求交住宿稅,隔天再入住時,被要求交200yen稅。此外,大家要留意,如將行李寄存過夜的話,雖然隔天會再入住這間酒店,酒店仍要收1000yen費用。我以前住過的酒店都冇收費用,而今次住新宿另一間酒店(Sunroute Plaza)寄存行李都是免費的。
於 2024 年 1 月住了 1 晚
サットンプレイスホテル上野 於 2024年3月2日的回應
Thank you for using our hotel.Accommodation tax is determined by the Tokyo Metropolitan Government, so the accommodation tax charged each day will change.Please note that luggage storage is generally only accepted on the day of the event.

10/10 優異

CHEN YUAN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cp值極高的旅館
客房整潔舒適,備品齊全自助式保證夠用! 距離車站距離近附近有超市及便利商店,是一間cp值極高的旅館~缺點是隔音較差
於 2024 年 1 月住了 3 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us this time.We are very happy that you liked our hotel's service and location.Regarding sound insulation, we cannot completely prevent it due to the location of the hotel, but we will consider further improvements. Thank you for your valuable feedback.looking forward to seeing you coming again.

8/10 不錯

Ching-Hsiang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very close to Ueno-Station. Great location. Room is a little small.
於 2023 年 12 月住了 5 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us this time.We are very happy that our customers were satisfied.looking forward to seeing you coming again.

6/10 一般

Wong Kin

於 2023 年 12 月住了 6 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us this time.looking forward to seeing you coming again.

10/10 優異

an sheng

於 2023 年 12 月住了 2 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us this time.looking forward to seeing you coming again.

6/10 一般

CHEONG WA

伴侶同遊
讚好:整潔度
地點算方便 房間較焗要用鎖匙 可能是住宅改建 如住多日不太建議 因為沒人清潔更換物品 需要自己去前台領取
於 2023 年 12 月住了 7 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us this time.Regarding the air conditioner, it can be operated without a key, but we apologize for not being able to explain this properly.looking forward to seeing you coming again.

10/10 優異

KA KI

於 2023 年 12 月住了 2 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us this time.looking forward to seeing you coming again.

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
High CP value
Hotel location is convenient within easy walking distance. The suite room is comfortable for 3 person’s stay. The staff is friendly and helpful.
於 2023 年 11 月住了 2 晚
Sutton Place Hotel Ueno 於 2023年11月11日的回應
Thank you for staying at our hotel. We are very glad that you liked our location and service. We hope to welcome you back in the future.

10/10 優異

KWONG LUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 5 晚
Higashi 於 2023年8月15日的回應
Thank you for using R Hotel Namba this time.Thank you very much for taking the time out of your busy schedule to post a mid-high rating review.We are very much looking forward to welcoming you again.

8/10 不錯

YEUNG CHUN

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務
convenient, good furnishing facing a highway, too noisy
於 2023 年 4 月住了 1 晚
Sutton Place Hotel Ueno 於 2023年4月17日的回應
Thank you for staying at our hotel this time. We are very happy that you were satisfied with the furniture and convenience of our hotel. We apologize for the noise. As long as there are big roads and highways nearby, noise is unavoidable. However, the windows are double-layered, so I think that the sound will be a little less if you lock the double-locked door. Please try next time. Last but not least, we are looking forward to seeing you again.

8/10 不錯

YU HSUAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Sutton Place Hotel Ueno 於 2023年4月17日的回應
Thank you for staying at our hotel this time. We are very happy to receive a high evaluation of 8 out of 10. We will continue to strive to improve the quality of service and cleaning so that our customers will be pleased. Finally, we are looking forward to welcoming you again.

4/10 欠佳

Xuqiang

家人同遊
不滿:整潔度、職員與服務和住宿狀況
Not recommended place. Room is small and no service at all. The good part is it is close to Ueno station and great Japan night street food is in walking distance.
於 2024 年 4 月住了 3 晚
Sutton Place Hotel Ueno 於 2024年4月29日的回應
Thank you for staying with us this time.Our hotel has four types of rooms, and we also have larger room types, so please consider them for your next stay.We also apologize for any inconvenience caused regarding the service.

8/10 不錯

Jennifer

家人同遊
讚好:設施服務
It is a convenient hotel to stay in with a decent sized and comfortable double bed. It was reasonably priced for Tokyo
於 2024 年 4 月住了 1 晚
Sutton Place Hotel Ueno 於 2024年4月29日的回應
Thank you for staying with us this time.We are glad that this stay was a good one for you.We look forward to seeing you again.

10/10 優異

アオト

讚好:整潔度、職員與服務、設施服務和住宿狀況
駅が近く移動がしやすいです
於 2024 年 3 月住了 2 晚
Sutton Place Hotel Ueno 於 2024年3月30日的回應
Thank you for staying our hotel. We loo forward to see you in the future

8/10 不錯

Kit Bing

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
サットンプレイスホテル上野 於 2024年3月27日的回應
この度は当ホテルをご利用いただきまして誠にありがとうございます。お客様のまたのお越しを心よりお待ちしております。

8/10 不錯

Kyoko

於 2024 年 3 月住了 1 晚
サットンプレイスホテル上野 於 2024年3月27日的回應
この度は当ホテルをご利用いただきまして誠にありがとうございます。お客様のまたのお越しを心よりお待ちしております。

8/10 不錯

KAYO

讚好:住宿狀況
駅から近いです
於 2024 年 3 月住了 2 晚
Sutton Place Hotel Ueno 於 2024年3月11日的回應
この度はサットンプレイスホテルをご利用いただきありがとうございましたまたのお越しを心よりお待ち申し上げてあります

4/10 欠佳

Hitoaki

不滿:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
サットンプレイスホテル上野 於 2024年3月2日的回應
Thank you for using our hotel.We hope you had a comfortable trip.We look forward to seeing you again.

10/10 優異

Joseph

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 4 晚
サットンプレイスホテル上野 於 2024年3月2日的回應
Thank you for using our hotel.We hope you had a comfortable trip.We look forward to seeing you again.

8/10 不錯

MAKOTO

於 2024 年 1 月住了 1 晚
サットンプレイスホテル上野 於 2024年3月2日的回應
Thank you for using our hotel.We hope you had a comfortable trip.We look forward to seeing you again.

10/10 優異

Carlos

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay Location Location Location
The stay was great. Staff were nice and explained everything.Check in and out were very easy. Bathroom seems little dated but it's very clean. Location is Excellent 4 min from the station. The only thing is the room has keys instead of the card pass. So don't lose the keys.
於 2024 年 1 月住了 2 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us. We are very glad that you enjoyed your stay here. We will try to keep improving our service for our guests. We look forward to welcoming you back in the future.

10/10 優異

David (Markham)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Tight small room but very close to the stations
於 2023 年 12 月住了 1 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us this time.We are very happy that our customers were satisfied.looking forward to seeing you coming again.

10/10 優異

Wing yan bonnie

於 2023 年 12 月住了 8 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us this time.We are very happy that our customers were satisfied.looking forward to seeing you coming again.

2/10 很差

Wai Man

於 2023 年 12 月住了 3 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us this time.looking forward to seeing you coming again.

8/10 不錯

Kyumin

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Sutton Place Hotel Ueno 於 2023年12月16日的回應
Thank you for staying with us this time.We hope you were satisfied with your stay.All the staff are looking forward to using your service again.

8/10 不錯

Affandi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Sutton Place Hotel Ueno 於 2023年12月16日的回應
Thank you for staying with us this time.We hope you were satisfied with your stay.All the staff are looking forward to using your service again.

4/10 欠佳

TAKUMI

於 2023 年 12 月住了 1 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us this time.looking forward to seeing you coming again.

4/10 欠佳

Kok Meng

於 2023 年 11 月住了 2 晚
Sutton Place Hotel Ueno 於 2024年1月30日的回應
Thank you for staying with us this time.looking forward to seeing you coming again.

8/10 不錯

Hans

多人同遊
讚好:整潔度和職員與服務
Zweckmässig
於 2023 年 11 月住了 1 晚
Sutton Place Hotel Ueno 於 2023年12月4日的回應
Thank you for your stay. We hope you had comfortable stay here. We sincerely look forward to seeing you again.

4/10 欠佳

seungmin

於 2023 年 11 月住了 2 晚
Sutton Place Hotel Ueno 於 2023年11月26日的回應
Thank you for staying at our hotel.We will continue to strive to further improve our services to meet the expectations of our customers.

8/10 不錯

よしのり

またお願いします
於 2023 年 11 月住了 1 晚
サットンプレイスホテル上野 於 2023年11月14日的回應
この度はご宿泊頂きありがとうございました。快適にお過ごし頂けましたでしょうか。お客様のまたのお越しを従業員一同心よりお待ちしております。

10/10 優異

Yasuhiro

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
綺麗なホテル
於 2023 年 11 月住了 1 晚
Sutton Place Hotel Ueno 於 2023年11月9日的回應
Thank you for staying with us.We are glad that you were satisfied with your stay.We look forward to seeing you again.

10/10 優異

Shane

家人同遊
讚好:整潔度、職員與服務和住宿狀況
This is my go-to place to stay in Tokyo. It's close to Ueno station and has easy access to everything you need. If you enjoy walking, you can easily get to Ameyoko, Senso-ji, Skytree, Kappabashi-dori, and even Akihabara. Staff is friendly, and it's a very unique place to stay.
於 2023 年 11 月住了 4 晚
Sutton Place Hotel Ueno 於 2023年11月9日的回應
Thank you for staying with us this time. We are glad that you liked the location and also staff of our hotel. We will do our best to provide other services to satisfy our customers in terms of price. Thank you for your valuable feedback.

10/10 優異

C

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, perfect bedding
於 2023 年 11 月住了 1 晚
Sutton Place Hotel Ueno 於 2023年11月9日的回應
Thank you for staying with us this time. We are glad that you liked the room of our hotel.We look forward to seeing you again someday and will do best to further improve our services.

6/10 一般

Mark

讚好:整潔度和職員與服務
於 2023 年 10 月住了 1 晚
Sutton Place Hotel Ueno 於 2023年10月24日的回應
Thank you for staying with us.We look forward to seeing you again.

10/10 優異

TINGYU

於 2023 年 10 月住了 1 晚
Sutton Place Hotel Ueno 於 2023年10月14日的回應
Thank you for staying with us this time.We are very happy that you liked our hotel.We look forward to seeing you again.

10/10 優異

Sachiko

於 2023 年 9 月住了 1 晚
サットンプレイスホテル上野 於 2023年9月20日的回應
Thank you for staying at our hotel. We look forward to seeing you again.

6/10 一般

CHUN KIT

於 2023 年 9 月住了 3 晚
サットンプレイスホテル上野 於 2023年9月8日的回應
Thank you for staying at our hotel. We look forward to seeing you again.

10/10 優異

gisella

於 2023 年 6 月住了 4 晚
R Hotel Namba 於 2023年7月14日的回應
この度は当ホテルにご宿泊頂き誠にありがとうございます。最高評価を頂けたこと大変嬉しく思います。またのお越しをスタッフ一同心よりお待ち致しております。

8/10 不錯

Hong

於 2023 年 7 月住了 3 晚
R Hotel Namba 於 2023年7月14日的回應
この度は当ホテルにご宿泊頂き誠にありがとうございます。高評価を頂くことが出来、大変嬉しく思います。またのお越しをスタッフ一同心よりお待ち致しております。

8/10 不錯

chung man

讚好:整潔度、職員與服務和住宿狀況
Top floor facing Skytree Tower is a surprise, room is small with one chair. Bathroom is good but shower not strong enough. Have kettle but no drip coffee and only tea.
於 2023 年 7 月住了 2 晚
サットンプレイスホテル上野 於 2023年7月8日的回應
I am very happy that you liked the location. We apologize for the inconvenience caused by the facilities. We will do our best to improve. We are looking forward to seeing you again.

10/10 優異

Fang-Yu

於 2023 年 6 月住了 2 晚
ホテルのマネージャー 於 2023年7月21日的回應
この度は当ホテルにご宿泊頂き誠にありがとうございます。最高評価を頂けたこと大変嬉しく思います。またのお越しをスタッフ一同心よりお待ち致しております

8/10 不錯

Anne

於 2023 年 6 月住了 6 晚
サットンプレイスホテル上野 於 2023年7月7日的回應
ご滞在頂き誠にありがとうございました。

10/10 優異

Vijit

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location. Walking distance from Ueno station.
於 2023 年 4 月住了 2 晚
Sutton Place Hotel Ueno 於 2023年4月17日的回應
Thank you for staying at our hotel this time.I am very happy that you were satisfied with the location of our hotel. We will strive to improve the service side so that our customers can be pleased with other than the location side. We are looking forward to seeing you again.

8/10 不錯

yoshifumi

讚好:客房舒適度
不滿:職員與服務
於 2023 年 3 月住了 2 晚
フロント 於 2023年3月18日的回應
この度はサットンプレイスホテル上野にお泊りいただき誠にありがとうございました。東京でのご滞在はご満足いただけましたでしょうか。また上野へお越しの際にはぜひ当館をご利用いただけますと幸いです。お忙しい中口コミへのご投稿誠にありがとうございました。股のお越しを心より申し上げております。

6/10 一般

Hekyung

讚好:整潔度
不滿:住宿狀況和客房舒適度
난방이 제 역할을 못해서 밤에 추웠습니다. 숙박후 room make up service 가 없습니다.
於 2023 年 2 月住了 2 晚
R Hotel Namba 於 2023年2月23日的回應
수많은 호텔 중 저희 호텔을 이용해 주셔서 감사합니다.또한, 숙박 중 난방이 잘 되지 않았다고 하셨는데, 불편을 드려 죄송합니다.숙박 청소에 관해서는 전날까지 고객님께서 요청해 주시면 청소에 들어갑니다. 안내를 드리지 못해 죄송합니다.이번에 주신 의견을 바탕으로 앞으로 개선해 나가도록 하겠습니다. 귀중한 시간을 내어 의견을 남겨주셔서 감사합니다. 다시 한번의 방문을 저희 직원 일동은 진심으로 기다리고 있습니다.

8/10 不錯

Ayumi

於 2022 年 6 月住了 1 晚

10/10 優異

Hanako

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 4 月住了 2 晚