Dear Sir/Madam, Thank you for staying at the b tokyo akasaka. There could be hills here and there in Akasaka area and a lot of Exits from the subway Akasaka Station but our hotel is just about 5-minute walk from Exit 3a or 3b. Thank you for making time in writing us a feedback, we hope that nevertheless, you enjoyed your stay with us and see you next time. Keep safe! Best Regards, Cathryn Front Desk Agent

尊敬的宾客您好: 非常感谢您选择了我们the b赤坂酒店，并在百忙之中分享了您的入住感受。 清洁服务方面的不足没有给您带来满意的入住体验，我们深感抱歉。我们会加强卫生管理，强化服务质量。希望您下次入住时，能给您带来舒适满意的入住感受。期待您的再次光临。 并祝您生活愉快，家庭幸福！ 前台Yuan Tingting

尊敬的宾客您好: 非常感谢您选择了我们the b赤坂酒店，并在百忙之中分享了您的入住感受。 酒店WiFi在使用人数过多的情况下确实会出现减速的现象，前台备有三个路由器，会及时提供给有需要的客人的。在今年的2月18号酒店的无线网已经提速改成光纤的了。关于洗衣机卫生的问题，我们非常抱歉没有及时做好卫生工作。我们会加强卫生管理，杜绝这样的事情再次发生。非常感谢您提的宝贵意见。 期待您下次来东京再次光临我们酒店。 并祝您生活愉快，家庭幸福！

尊敬的客人您好。感谢您选择我们的酒店，并且在入住之后给予我们您宝贵的意见。 由于地下铁赤坂车站的出口较多，给您带来了不便，我们真的非常抱歉。其实在TBS的附近有升降梯可以使用，以避免爬楼梯的麻烦。 从赤坂车站到酒店，我们推荐您走3b出口。出了3b出口之后直走，到TBS大楼之后向右拐，直走之后可以看到在您的上方有车用大型折光镜，在折光镜的后方，有一部升降梯。搭乘升降梯到4楼之后，出电梯沿路直行，就可以到达酒店。 未能让您及时了解周边环境，导致您绕路我们真的万分抱歉。如果您在预约或者入住期间，有任何问题，都请您不要客气，随时与我们保持联系。我们也期待您的下一次光临。

衷心感謝您近日惠顧the b akasaka 您的好評給了我們全體員工很大的鼓勵 再次感謝您的好評，并衷心希望您能再次光臨the b akasaka

Thank you for your stay and feedback. We are pleased to read your generous comment. Our location is ideal for travelers not only for transport but also for sleep environment. Your compliments on cleanliness is also very appreciated. I shared it to entire Housekeeping team, and we continually strive to provide pleasant hotel stay. We all look forward to seeing and welcoming you again in the future.

Dear Guest, Thank you for choosing to stay at the b akasaka for your business trip and providing your feedback. I am sorry for the inconvenience of our hilly location. Although it actually takes 5 minutes' walking distance from nearest metro station, Akasaka, however, we always feel sorry that we have to have guest walk up slop way. From Akasaka station, please follow exit 3b at the station, and an elevator will be found on the way, and this allows to access top of the hill. Our neighborhood is upmarket and quiet residential area, so this provides good sleep environment at night even in the center of Tokyo. Nevertheless I am pleased to read your comment on room cleanliness. I shared this comment to entire housekeeping team. As they do not much have the opportunity to directly assist guests, positive comment on cleanliness is their encouragement. I very appreciate you stayed with us on this occasion, choosing from a hundred hotels in Tokyo, and took the time to bring us valuable feedback. We do hope to have the pleasure of welcoming you again, and thus we continually strive to provide more comfortable hotel stay until then. Sincerely, J. Ito Hotel Manager the b akasaka