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東急凱彼德大飯店的評價

5 out of 5
東急凱彼德大飯店
2-10-3 Nagata-cho, Chiyoda-ku, Tokyo, Tokyo-to

評價

9.6

完美

10 分評分，優異；1001 則評價中有 850 則" "
8 分評分，不錯；1001 則評價中有 113 則" "
6 分評分，一般；1001 則評價中有 26 則" "
4 分評分，欠佳；1001 則評價中有 6 則" "
2 分評分，很差；1001 則評價中有 6 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.6/10 

設施服務

9.8/10 

住宿狀況

9.6/10 

環保程度

評價

2/10 很差

Yong

於 2023 年 12 月住了 2 晚
Team at The Capitol Hotel Tokyu 於 2023年12月30日的回應
Thank you for sharing your experience. We will continue to strive for excellence and look forward to welcoming you back in the near future.

10/10 優異

Felix

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel
於 2023 年 11 月住了 1 晚
Team at The Capitol Hotel Tokyu 於 2023年12月21日的回應
Thank you for taking a time to share your experience with us and we are delighted to hear that you are enjoyed your stay at Tokyo . We appreciate your kind words about our Hotel .　We will continue to strive to meet your expectations and look forward to your return.

10/10 優異

Xi

於 2023 年 11 月住了 2 晚
Team at The Capitol Hotel Tokyu 於 2023年12月21日的回應
Thank you for sharing your experience. We will continue to strive for excellence and look forward to welcoming you back in the near future.

10/10 優異

PEI HSIN

Team at The Capitol Hotel Tokyu 於 2023年12月21日的回應
Thank you for sharing your experience. We will continue to strive for excellence and look forward to welcoming you back in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
Team at The Capitol Hotel Tokyu 於 2023年12月21日的回應
Thank you for sharing your experience. We will continue to strive for excellence and look forward to welcoming you back in the near future.

10/10 優異

LIANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Team at The Capitol Hotel Tokyu 於 2023年12月21日的回應
Thank you for sharing your experience. We will continue to strive for excellence and look forward to welcoming you back in the near future.

10/10 優異

yinan

讚好：整潔度、職員與服務和住宿狀況
Team at The Capitol Hotel Tokyu 於 2023年12月21日的回應
Thank you for sharing your experience. We will continue to strive for excellence and look forward to welcoming you back in the near future.

10/10 優異

Chui Man

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 5 晚
The Capitol Hotel Tokyu 於 2023年3月19日的回應
Thank you for your feedback. We are looking forward to serving you again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很好 東京揀佢一定無錯
於 2023 年 1 月住了 3 晚

6/10 一般

Hang

家人同遊
讚好：整潔度、職員與服務和住宿狀況
冠狀病毒疫情以前酒店的自助餐早餐很好，品種多，味道好。喜歡這里的自助早餐是我選擇這家酒店的其中一個主要因素，現在改為日式或西式套餐任選其一，酒店介紹里只說是提供自費早餐，沒說明是套餐，早餐價錢貴。令人失望！

10/10 優異

Meng-Ying

於 2022 年 11 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great experience
the location is amazing. the subway station is under the hotel. Amazing service
於 2020 年 1 月住了 2 晚
Duty Manager 於 2020年2月5日的回應
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Yoichi Furusawa Duty Manager

10/10 優異

真實旅客

於 2020 年 1 月住了 3 晚
Duty Manager 於 2020年1月18日的回應
Thank you for your stay with us at The Capitol Hotel Tokyu and thank you very much for your feedback. We will be looking forward to welcome you again on your next trip as well. Yoichi Furusawa Duty Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
專業細心，令人非常滿意的五星級酒店。
整體感覺令人滿意。由酒店登記，介紹房間等都感覺得到細心、專業。房間空間大，整潔，乾淨，非常舒服。牀上用品舒服，浴室及浴缸非常大及整潔。房間大窗對正東京議會廳、皇宮等觀景令人印象深刻，加上觀景開楊，可以看到晴空塔等，簡直是美不勝收！交通亦算方便，可以直接到達地下鐡車站。旁邊還有7-11便利店及咖啡店等，非常之方便。
於 2020 年 1 月住了 2 晚
Duty Manager 於 2020年1月24日的回應
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Yoichi Furusawa Duty Manager

6/10 一般

IN I

多人同遊
於 2019 年 12 月住了 2 晚
Duty Manager 於 2020年1月27日的回應
Thank you for choosing The Capitol Hotel Tokyu.

6/10 一般

IN I

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Duty Manager 於 2020年1月24日的回應
Dear IN I Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Yoichi Furusawa Duty Manager

10/10 優異

真實旅客

於 2019 年 12 月住了 4 晚
Duty Manager 於 2020年1月7日的回應
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Yoichi Furusawa Duty Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 3 晚
Duty Manager 於 2019年12月10日的回應
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback ! Yoichi Furusawa Duty Manager

10/10 優異

真實旅客

於 2019 年 10 月住了 6 晚
Duty Manager 於 2019年11月19日的回應
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback ! Yoichi Furusawa Duty Manager

10/10 優異

Kuan Liang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Tokyo Trip Ever
Best Tokyo hotel experience so far. Great service and quality environment.
於 2019 年 9 月住了 3 晚
Duty Manager 於 2019年10月5日的回應
Dear Kuan Liang Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback ! Yoichi Furusawa Duty Manager

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is our 9th time staying at The Capitol Tokyu Hotel. We have been recommending this hotel to all our friends because of its high-quality service. Thank you very much for the concierge team for helping us out on the restaurant reservations!!! The staff are all polite and professional! This hotel is always our choice when visiting Tokyo!!! Thank you!!
於 2019 年 9 月住了 3 晚
Duty Manager 於 2019年9月28日的回應
Thank you very much for staying us for so many times and your great feedback We work hard to make our guests happy ! We look forward welcoming back you again in Shortly. Yoichi Furusawa Duty Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很有質感的高級飯店, 值得再次入住
於 2019 年 9 月住了 2 晚
Duty Manager 於 2019年9月12日的回應
Thank you for your stay with us at The Capitol Hotel Tokyu and thank you very much for your review. We will be looking forward to welcome you again in the future. Yoichi Furusawa Duty Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Duty Manager 於 2019年8月21日的回應
Thank you for your stay with us at The Capitol Hotel Tokyu and thank you very much for your review. We will be looking forward to welcome you again.. Yoichi Furusawa Duty Manager

10/10 優異

LAI YIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
各方面均屬高水準的酒店
一年後再次一家大細入住，跟上年來時感覺一樣，無論哪個位置的員工表現都十分親切出色，很多服務是比客人還早提出，例如CHECK IN時間是三點，但我們早了很多到，他們都會給我們預辦CHECK IN服務，還幫我們暫託行李並直接送上房間，甚至走的當日在酒店坐巴士到機場，他們同樣替我們保管行李，再送到酒店的巴士車站，這種比客人還早提出的安排並非每間酒店都會做到。房間的舒適度整潔度都很高很有水準。交通方便之餘附近又有很多不同食市及便利店。特別一讚是很多日藉員工的英語水平很高，不會帶有很重的日語口音令人難明。
於 2019 年 7 月住了 5 晚
Duty Manager 於 2019年8月7日的回應
Dear Lai Yin Thank you for staying with us and taking the time to share your experience in many aspects. We appreciate your warm comments regarding our hospitality.It means so much to us knowing you enjoyed your stay. We thank you once again for choosing to stay with us and look forward to welcoming you back again. Sincerely, Yoichi Furusawa Duty Manager The Capitol Hotel Tokyu

10/10 優異

Ho Ling (香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
讓人心動的酒店
員工態度十分親切，每一個員工都會親切地與我們說早上好，有一種賓至如歸的感覺。早餐十分豐富。酒店房間設計十分優雅漂亮並且很大，比起世界眾多知名品牌酒店這間酒店甚至更加卓越。地鐵就在酒店樓下去哪裡都十分方便！我一定會再一次入住。
於 2019 年 7 月住了 3 晚
Duty Manager 於 2019年7月27日的回應
Dear Ho Ling Thank you very much for your great feedback and we are very happy to hear that you had an enjoyable stay with us. Thank you again and we look forward to welcoming you back to The Capitol Hotel Tokyu in the very near future. Warm regards, Yoichi Furusawa Duty Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常棒的住宿體驗
一如既往的優質服務，房間大，位置旺中帶靜，酒店直達地鐵站，出行非常方便。步行大約十分鐘左右到附近的赤坂區，有很多餐廳和便利店，每次來東京必住capitol.
於 2019 年 2 月住了 4 晚
Duty Manager 於 2019年2月18日的回應
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback ! Yoichi Furusawa Duty Manager

4/10 欠佳

HUANG Lin

不滿：住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
Duty Manager 於 2019年2月18日的回應
Dear Lin Huang Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback ! Yoichi Furusawa Duty Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 2 月住了 3 晚
Duty Manager 於 2019年2月8日的回應
Thank you for staying wityh us. We work hard to make our guests happy and appreciate your feedback ! Yoichi Furusawa Duty Manager

10/10 優異

Hsintsen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
its decent
the hotel itself might be one of the best is Tokyo, however, there is nothing around
於 2019 年 2 月住了 1 晚
Duty Manager 於 2019年2月8日的回應
Dear Hsintsen Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback ! Yoichi Furusawa Duty Manager

10/10 優異

Guangyao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 3 晚
Duty Manager 於 2019年2月2日的回應
Dear Guangyao Thank you for staying wityh us. We work hard to make our guests happy and appreciate your feedback ! Yoichi Furusawa Duty Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 5 晚
Duty Manager 於 2019年1月24日的回應
Thank you for staying with usa. We work hard to make our guests happy and appreciate your feedback ! Yoichi Furusawa Duty Manager

10/10 優異

Carol

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Duty Manager 於 2019年1月24日的回應
Dear Carol Thank you for staying with usa. We work hard to make our guests happy and appreciate your feedback ! Yoichi Furusawa Duty Manager

6/10 一般

Hsuan Wen

讚好：整潔度
於 2018 年 12 月住了 2 晚
Duty Manager 於 2019年1月3日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

8/10 不錯

Chih Cheng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 2 晚
Duty Manager 於 2018年12月21日的回應
Thank you for staying The Capitol Hotel Tokyu. We look forward seeing you again.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
來往機場及地鐵交通方便，附近環境清靜。離商店及餐飲街區稍遠，缺大型百貨公司及超級市場。景觀開揚，看見皇宮及日比谷公園，對面是首相官邸和議員會館，街道和建築景色沉悶。
於 2018 年 11 月住了 3 晚
Duty Manager 於 2018年12月21日的回應
Thank you for your stay with us at The Capitol Hotel Tokyu and thank you very much for your review. We will be looking forward to welcome you again in near future.

10/10 優異

WEN-HSIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 5 晚

8/10 不錯

Yick Ning Gilbert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置很好，整潔舒適
於 2018 年 6 月住了 5 晚

10/10 優異

lambert (LA )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Easy to take metro. Close to dining places
All hot spots in tokyo is within easy reach by metro. Very polite hotel staff, very high quality service, including cleaning maid. Will come back
於 2017 年 12 月住了 7 晚
Duty Manager 於 2018年1月28日的回應
Dear Lambert Thank you very much for your great feedback and we are very happy to hear that you had an enjoyable stay with us. Thank you again and we look forward to welcoming you back to The Capitol Hotel Tokyu in the very near future. Yoichi Furusawa Duty Manager

10/10 優異

cc (hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very quiet & nice area
The room is very big & comfortable. I will definitely go back again next time.
於 2017 年 12 月住了 5 晚
Duty Manager 於 2017年12月30日的回應
Dear cc Thank you for your stay with us at The Capitol Hotel Tokyu and thank you very much for your review. We will be looking forward to welcome you again in near future. Sincerely, Yoichi Furusawa Duty Manager

10/10 優異

michelle (東京)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
太棒了
在旅途中可以充分的放鬆休息，飯店整體感覺很棒，化妝室設計的很好。飯店所屬的餐廳水準也都很高，設計感十足，更融合進大自然的元素。
於 2017 年 10 月住了 5 晚

10/10 優異

joelle (taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
各方面都完美的好飯店
飯店地點安靜又方便，與地鐵連通所以下雨也不怕，這次入住發現飯店還提供直達成田機場專門巴士，價格又便宜，不用再拖著行李轉乘機場快線，設想十分周到!
於 2017 年 10 月住了 4 晚

10/10 優異

Angus (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel
Really nice hotel, everything is good, but only swimming don’t aceept kids to get in.
於 2017 年 10 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice place to stay. Staff are very friendly and helpful!!
於 2017 年 9 月住了 4 晚

10/10 優異

Mark (New York, NY)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel and super convenient
It was a great joy to find this hotel. It is as good as any top hotel I have stayed at over the years, with a friendly and accommodating staff, comfortable rooms, and very convenient location. We were worried with 2 adults and 3 children in one room, that it would be too tight, but we found that the room was a good size (corner triple) and accommodate us easily. The views of Tokyo from the room and shower were impressive. The breakfast buffet was a nice spread of Japanese and Western offerings. The Capitol Bar had a nice feel to it for a late night whisky (though note that it can be smoky in there as smoking is allowed and they have cigars on offer). The added bonus is that the Tokyo Metro is connected downstairs to three main lines to take you anywhere in the city, including Tokyo Station. Where the subway entrance is, there is also a 7-11 for any quick needs you have, a convenient snack, or an ATM. Right outside is also a wonderful Shinto temple up an impressive set of steps, so if you have a moment, do check that out. The second bonus is that the hotel is near the grounds of the Imperial Palace, and there it an excellent (and picturesque) running path that goes for about 3 miles around.
於 2017 年 8 月住了 2 晚

10/10 優異

SA (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great service and facilities
Best hôtel for comfort and service at a central location. Highly recommended.
於 2017 年 8 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
早餐很好，使用地鐵方便，房間乾淨

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

chang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
好地點 安靜 交通方便
地點在國會與首相官邸旁，治安超好，安靜，一點也不擁擠，視野也開闊，大樓地下可搭地鐵就有四條線可坐，很方便，wifi速度不慢
Assistant Manager 於 2017年2月19日的回應
Thank you for your stay with us at The Capitol Hotel Tokyu and thank you very much for your review. We will be looking forward to welcome you again in near future. Sincerely, Yoichi Furusawa Assistant Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Elegant and spacious hotel
The hotel is excellent and elegantly decorated to very high standard. We and our kids stayed in a corner twin room which is spacious enough for us. In that district there is neither shopping arcade nor 24-hour convenience store nearby. We always need to take the metro to other area to have dinner and shopping. As our kids are still young age, the airport limousine at the entrance of hotel offered us very convenient choice of access from and to the Narita airport. We found this trip an brilliant experience.
General Manager 於 2017年2月18日的回應
Thank you very much for your great feedback and we are very happy to hear that you had an enjoyable stay with us. Thank you again and we look forward to welcoming you back to The Capitol Hotel Tokyu in the very near future. Warm regards, Yoichi Furusawa Assistant Manager

8/10 不錯

Joyce (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and clean room.
The room is spacious and clean. The rain forest shower is fantastic.
Michael Miyauchi, Duty Manager 於 2016年10月27日的回應
Dear Joyce, Thank you for your stay with us and for your review to our hotel. We are glad to hear that you liked our shower. We do receive many good comments from our guests for having a good water pressure from our rain shower. We will be looking forward for your next stay with us soon. Sincerely, Michael Miyauchi Duty Manager