Thank you for your feedback.
We understand deeply that corona virus is very serious problem in the world. If it's possible we'd like to do free cancel in a personal mind, but we cannot. Your reservation was Non-refundable plan, so we couldn't change and cancel for free of charge. We appreciate for your understanding.
Thanks for staying with us. Looking forward to seeing you again.
8/10 不錯
CHANG-TING
2020年2月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
浴室可以在溫暖一點 燈光可以在亮一點 服務人員態度很好 整體不錯
CHANG-TING
於 2020 年 2 月住了 5 晚
フロント 於 2020年3月1日的回應
感謝您入住上野酒店。我們会不斷努力地為旅客提供滿意的服務,再次謝謝您的意見。
8/10 不錯
真實旅客
2020年2月20日
真實旅客
於 2020 年 2 月住了 4 晚
Ueno Hotel 於 2020年2月21日的回應
Thank you for your 4 stars feedback with us and we appreciated for your staying. When you come back to Ueno area, we'll be happy to see you again.
Best regards,