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托萊多機場凱藝酒店的評價

2.5 out of 5
托萊多機場凱藝酒店
1401 E Mall Dr, Holland, OH

評價

6.0
10 分評分,優異;495 則評價中有 70 則" "
8 分評分,不錯;495 則評價中有 117 則" "
6 分評分,一般;495 則評價中有 122 則" "
4 分評分,欠佳;495 則評價中有 97 則" "
2 分評分,很差;495 則評價中有 89 則" "

6.2/10 

整潔度

7.0/10 

職員與服務

5.8/10 

設施服務

5.6/10 

住宿狀況

5.6/10 

環保程度

評價

4/10 欠佳

Maureen

不滿:整潔度和住宿狀況
The bed was comfortable, but the bathroom was gross enough that I decided not to shower that day. Would not stay there again.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Jonathon

讚好:職員與服務
不滿:住宿狀況
Dated
於 2024 年 4 月住了 1 晚

10/10 優異

Daniel C.

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice location right off the highway with plenty of dining and shopping options!
於 2024 年 4 月住了 1 晚

2/10 很差

Daniel

於 2024 年 4 月住了 1 晚

4/10 欠佳

sarah

不滿:整潔度和住宿狀況
Staff was nice but the room did not look how it look on the pictures looks very old and looks like they need repairs done
於 2024 年 4 月住了 1 晚

10/10 優異

Christopher

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My experience was incredible! The staff took great care of me from booking to check-out. I highly recommend this place to anyone visiting the area. I've returned multiple times and won't consider staying anywhere else.
於 2024 年 4 月住了 1 晚

2/10 很差

Jamie (Ann Arbor)

家人同遊, 寵物同遊
不滿:整潔度和住宿狀況
We reserved a non-smoking room and were given a room with that designation, but it smelled like the inside of an ashtray. It was so bad, I had to spray my pillow with perfume and sleep with a sheet over my head. My son with asthma woke up very congested in the morning. We didn't have options to move to another room or hotel because we stayed the night before the eclipse. Our room also had repeated door key issues and we had to go 3 times to have new keys made. The mattresses were dirty and there were not mattress pad covers, just a thin sheet. The online photos of this motel and the exterior may lead you to believe that you are getting a decent value, but I can say I have had better luck elsewhere.
於 2024 年 4 月住了 2 晚

6/10 一般

Tamara

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
It’s hard for me not to give a good review but this property needs work. My room was good enough for a quick place to sleep but I can’t say I would stay again. Burn hole in my sheets, the room smelled, the door wouldn’t shut properly, the tub needed maintenance. I was desperate after a 14 hour drive but next time I will go elsewhere. Oh and the coffee was absolutely horrible! We didn’t stay to try the breakfast.
於 2024 年 4 月住了 1 晚

10/10 優異

Matthew

讚好:整潔度、職員與服務、設施服務和住宿狀況
Got all the trash n cig butts picked up as well as straightened up some of the landscaping ... Hope others enjoy the cleanliness!
於 2024 年 4 月住了 2 晚

2/10 很差

Ryan

多人同遊
不滿:整潔度和住宿狀況
Did not feel comfortable
於 2024 年 3 月住了 1 晚

8/10 不錯

Stephen

讚好:職員與服務
I didn't like house keeping wanting to clean before 11 am check out time
於 2024 年 4 月住了 1 晚

8/10 不錯

Pauve (Kalamazoo)

商務旅客
不滿:職員與服務和設施服務
Like. It doesn’t have bugs. There’s little things like, dry paint on the bathroom floor or. Burn marks on the table or. One lamp doesn’t work. It’s not a terrible place to stay. But it is one of the cheapest motels in the area for a reason. I think the worst part is some of the staff. Not all of them. But a select couple people who seem like they thrive on making your life unpleasant. I shouldn’t have to come to a clean room to find surprise white stains on the bedding and then have to change the bedding myself. But it is what it is and I used it for a bed to sleep and that’s what it was good for. It was pretty quiet too tbh. I work nights and this was fine for to sleep during the day.
於 2024 年 4 月住了 3 晚

10/10 優異

Matthew

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient Location
於 2024 年 3 月住了 3 晚

8/10 不錯

Matt

All good
於 2024 年 3 月住了 1 晚

6/10 一般

Ramaswamy

家人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
shopping area around
於 2024 年 3 月住了 1 晚

6/10 一般

Pauve (Kalamazoo)

商務旅客
不滿:職員與服務和設施服務
No bed bugs no roaches. Nothing super special but it is a bit better than like red roof in or motel 6. Pretty quiet motel tbh. Didn’t notice any vagrants or anything and it’s right next to Target which is insanely convenient. If you’re picking this for the breakfast and that’s the deciding factor, there’s nothing special about the breakfast. I get off work at 6:30 am and am at the motel by like 6:45-7 and there’s like never any food left. Not that it’s really worth eating tbh, unless you want something super quick. Idk. People really on here over reacting. You get what you pay for, and for cheap motels this one isn’t that bad.
於 2024 年 3 月住了 1 晚

2/10 很差

Jerry

讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Would not recommend.
於 2024 年 3 月住了 2 晚

4/10 欠佳

Angel

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
I had to move to another room due to no tv remote for actual room then moved to another room and the provided fridge didn’t work
於 2024 年 2 月住了 7 晚

2/10 很差

Daniel

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
People there obviously don’t care unless you try and get a discount, the place is old and run down but they act like it’s the Hilton. It’s honestly laughable and a bunch of kids at the front desk on the phone that have no clue how to run a business running it. The property is a teewker hangout.
於 2024 年 2 月住了 1 晚

4/10 欠佳

Lorena

家人同遊
讚好:整潔度和職員與服務
We request no smoking room and we are close to people smoking
於 2024 年 2 月住了 1 晚

10/10 優異

Justin

於 2024 年 1 月住了 1 晚

10/10 優異

Felix

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

4/10 欠佳

Khaled

不滿:整潔度、職員與服務和住宿狀況
The bed sheet dirt hair on them
於 2024 年 1 月住了 1 晚

10/10 優異

Ashley

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property was clean on the inside and outside. Very quiet and very professional staff. Beds were comfortable and room was cozy. I will stay here again. One of the cleanest properties i have stayed at. We stay on the top floor and the view was nice.
於 2024 年 1 月住了 1 晚

8/10 不錯

Dennis

家人同遊
讚好:整潔度和職員與服務
Its a commercial area its to be expected. Quality of the room was better than i figured for the price my room is free of bedbugs pulled everything off both mattresses just to be sure!
於 2024 年 1 月住了 1 晚

10/10 優異

Margaret

於 2024 年 1 月住了 1 晚

8/10 不錯

Wilbert

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Miguel

讚好:職員與服務
於 2023 年 12 月住了 14 晚

10/10 優異

Nohemar

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

6/10 一般

LAREESE

不滿:整潔度和職員與服務
The tub had a spot where paint was remove. The housekeepers removed my dirty washcloths and didn't replaced them with fresh washcloths. Forgot to mop the floor two or three times. Can't add a photo.
於 2023 年 11 月住了 14 晚

2/10 很差

Kevin

不滿:整潔度、職員與服務和住宿狀況
I requested a refund and the hotel manager said I had to call Expedia to make sure I get it back
於 2023 年 12 月住了 1 晚

10/10 優異

Ashley

於 2023 年 12 月住了 1 晚

2/10 很差

Kyra

於 2023 年 11 月住了 1 晚

10/10 優異

Travis

讚好:職員與服務
於 2023 年 11 月住了 1 晚

2/10 很差

Iftikhar

不滿:職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚

6/10 一般

David

不滿:住宿狀況
於 2023 年 11 月住了 2 晚

4/10 欠佳

Rick

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Asked if they had more eggs for the breakfast station she said they only make them un the morning. It was 8:15 but she brought me out biscuits and said they were frozen that i would have to microwave them
於 2023 年 11 月住了 1 晚

2/10 很差

Sallie

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
This was the worse experience we've ever had in a hotel! It is an older facility, but having a room with holes in the bathroom door made by a fist was concerning. Even worse was the breakfast. The juice tasted fermented, sausage had a "metal" taste and the coffee wasn't hot enough to dissolve the powder creamer. We left once items were tasted and went to a drive thru for a quick breakfast.
於 2023 年 9 月住了 1 晚

2/10 很差

Makenzie

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

4/10 欠佳

Brian

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
Struggle in Toledo
The bed was acceptable. The light switch at the door was inoperable. The room needs renovated and should not be sold. The bathroom floor is brown painted tile.
於 2023 年 9 月住了 1 晚

2/10 很差

Luke

寵物同遊
不滿:整潔度和住宿狀況
Mold in the room and wall was torn up in places and hair in the floor
於 2023 年 9 月住了 1 晚

2/10 很差

Michele

多人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Booking was specifically made for a NON-smoking room, but we were given a room that obviously previously had a smoking guest. Front desk tried to switch to a different room but same issue. The hotel needs to impose strict policies on non-smoking or cleaning should include odor removal at least! Our guest had sensitive allergies and unable to rest. Disappointing stay.
於 2023 年 9 月住了 1 晚

2/10 很差

Kelly

於 2023 年 9 月住了 1 晚

4/10 欠佳

Christopher

於 2023 年 8 月住了 3 晚

6/10 一般

Ron

於 2023 年 8 月住了 1 晚

2/10 很差

Andrew

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Don't stay here.
This place was terrible. Top to bottom it was bad. Service, amenities, cleanliness all awful.
於 2023 年 8 月住了 2 晚

6/10 一般

Loris

不滿:整潔度和住宿狀況
.
於 2023 年 8 月住了 1 晚

6/10 一般

Susan (Oakland)

不滿:職員與服務和住宿狀況
The desk clerk stated the elevator was not working and that my room would be on the third floor. He issued it like a challenge, which I did not appreciate. The room was acceptable, although the shower was a little wonky. Beds were comfortable, and the breakfast was surprisingly extensive, although there was no fresh fruit.
於 2023 年 7 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿:整潔度
於 2023 年 7 月住了 1 晚

2/10 很差

Inessa

不滿:整潔度和住宿狀況
於 2023 年 6 月住了 1 晚