接待處

多倫多 1 酒店的評價

5 out of 5
多倫多 1 酒店
550 Wellington St W, Toronto, ON

評價

9.4

完美

10 分評分,優異;301 則評價中有 234 則" "
8 分評分,不錯;301 則評價中有 40 則" "
6 分評分,一般;301 則評價中有 13 則" "
4 分評分,欠佳;301 則評價中有 9 則" "
2 分評分,很差;301 則評價中有 5 則" "

9.8/10 

整潔度

9.4/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

Robert

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 5 晚

8/10 不錯

Ronald

讚好:整潔度和住宿狀況
Nice enough hotel and very friendly staff. I would probably go elsewhere next time due to the food choices and prices. All in all though it was a great weekend.
於 2024 年 4 月住了 3 晚
Aaron 於 2024年5月1日的回應
Hello Ronald! Thank you for taking the time to provide feedback on your recent stay. We are happy to see that you had a great weekend staying with us. We really hope to be able to welcome you back again!

10/10 優異

Annie

多人同遊
讚好:整潔度、設施服務和住宿狀況
Return guest. Great experience!
於 2024 年 2 月住了 3 晚
Aaron 於 2024年4月28日的回應
Hi Annie! Thank you for taking the time to rate your recent stay with us. We are so happy to see that you had a great experience. We hope to see you again soon!

8/10 不錯

Thomas

家人同遊, 伴侶同遊
讚好:整潔度、設施服務和住宿狀況
I like that there are lots of plants and fresh fruits available. Beds are comfortable.
於 2024 年 4 月住了 3 晚
Aaron 於 2024年4月28日的回應
Hi Thomas! Thank you for taking the time to rate your recent stay with us. We are happy to hear that you liked our nature-inspired design & enjoyed our lobby Farmstand. We hope to see you again soon!

10/10 優異

aubin

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Aaron 於 2024年4月28日的回應
Hi Aubin! Thank you for taking the time to rate your recent stay. We are so happy to see that you enjoyed your time with us. We hope to see you again soon!

10/10 優異

David

於 2024 年 4 月住了 1 晚
Meli 於 2024年4月20日的回應
Hi David! Thank you for providing with a perfect score. We are delighted to have met your expectations and look forward to meeting again!

6/10 一般

Kelsey

家人同遊
不滿:設施服務
Service was excellent. All of the employees that we encountered were very helpful and attentive. However, I wasn’t impressed with the location, the whole system for valet parking was really odd where you had to wait in the restaurant to get the car. I understand Toronto is a big city with traffic issues but we have never stayed at another Toronto hotel like that. The room was small and the hotel overall just looked like a remodeled holiday inn. Nothing luxurious or special like the ritz or Shangri la although it was just as expensive. I really had higher hopes for this place.
於 2024 年 4 月住了 1 晚
Meli 於 2024年4月20日的回應
Hello Kelsey! Thank you for recognizing our amazing team! We loved meeting you and were so happy you chose our sustainable sanctuary as your home. We are disappointed to hear about your valet experience. It not the ideal experience we would like for our guests and are working on enhancing this part of our hotel. Your opinion is most valued and we hope if you decide to give the hotel a second chance we have an opportunity to show you different room types finding the perfect space for your visit. Appreciate your time and honesty.

8/10 不錯

Javen

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 2 晚
Meli 於 2024年4月20日的回應
Hi Javan! Thank you for providing us with your rating. We are delighted to have met your expectations and look forward to meeting again for hopefully an even better stay.

10/10 優異

Virgil

讚好:整潔度、設施服務和住宿狀況
1 Hotel continues to be my favourite property in Toronto. Everything that one would expect from a hotel of this calibre can be found within 1 Hotel. And the body wash... You're going to have a hard time getting out of the shower.
於 2024 年 4 月住了 1 晚
Aaron 於 2024年4月18日的回應
Hi Virgil! Thank you for taking the time to rate your recent stay with us. We are so happy to hear that we are your favourite property while visiting Toronto! We love the smell of our body wash too! We hope to see you soon.

10/10 優異

XIAOYU

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Jonah Aridi 於 2024年4月12日的回應
HI Xiaoyu,Thank you for staying in our sustainable sanctuary. We are delighted you enjoyed your stay.

10/10 優異

Irini

家人同遊
讚好:整潔度、設施服務和住宿狀況
Absolutely beautiful with attention to detail, eco-friendly, fantastic products and great staff. Nespresso in room and check out at 12 always a plus. We had the room with the deck access which was lovely. Loved the neighborhood too (many nice coffee shops and walkable).
於 2024 年 3 月住了 2 晚
Aaron 於 2024年3月31日的回應
Hello Irini! Thank you for taking the time to provide feedback on your recent stay. We appreciate your kind words and are so happy to see that you enjoyed your time with us. We would love to welcome you back again soon!

10/10 優異

Whitney

讚好:整潔度、設施服務和住宿狀況
Always love staying at this hotel. This was my first time staying here with my son and they were very accommodating to everything we needed.
於 2024 年 3 月住了 1 晚
Aaron 於 2024年4月3日的回應
Hi Whitney! Thank you for taking the time to provide feedback on your recent stay. We love that you love staying with us & we hope to see you again soon!

6/10 一般

zhuoqun

於 2024 年 3 月住了 2 晚
Aaron 於 2024年4月19日的回應
Hi Zhuoqun! Thank you for taking the time to rate your recent stay with us. We hope to be able to welcome you back and give you the 1 Hotel experience we wanted you to have!

2/10 很差

Peter

於 2024 年 3 月住了 1 晚
Meli 於 2024年4月20日的回應
Hello Peter! Thank you for taking the time to let us know about your visit. We are so sorry to have disappointed you and would love to know more about the experience. Feel free to reach out at your convenience if we may help in any way!

10/10 優異

Mariela

讚好:整潔度和住宿狀況
Very contemporary hotel Cares about nature and planet
於 2024 年 3 月住了 4 晚
Christopher and The 1 Hotel Family 於 2024年3月26日的回應
Good evening Mariela, Thank you for the kind review. We are so happy that you chose to stay in our sustainable sanctuary and that you had a great stay.We hope that we have the opportunity to welcome you back in the near future. Kindest regards from,

10/10 優異

Eugene

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Christopher and The 1 Hotel Family 於 2024年3月26日的回應
Good evening Eugene, Thank you for the kind review. We are so happy that you chose to stay in our sustainable sanctuary and that you had a great stay.We hope that we have the opportunity to welcome you back in the near future. Kindest regards from,

10/10 優異

Robert (Richmond Hill)

於 2024 年 3 月住了 1 晚
Aaron 於 2024年4月14日的回應
Hi Robert! Thank you for taking the time to rate your recent stay. We are so happy to see that you enjoyed your time with us. We hope to be able to welcome you back again soon!

10/10 優異

Maria

家人同遊
讚好:整潔度、設施服務和住宿狀況
I recently had the pleasure of staying at 1Hotel in Toronto, and I must say, it exceeded all my expectations. From the moment we arrived, the staff went above and beyond with their exceptional customer service. They truly made my daughter's birthday unforgettable with their thoughtful touches and attention to detail. The room itself was nothing short of stunning, with modern yet cozy decor that immediately made us feel at home. And let's talk about the bed – it was like sleeping on a cloud! After a long day of exploring the city, sinking into that comfortable bed was pure bliss. Overall, 1Hotel in Toronto offers not only luxurious accommodations but also a level of service that sets it apart from the rest. I can't recommend it highly enough for anyone looking for a memorable and comfortable stay in the heart of the city. I have stayed at many hotels around the world and this is at the top of my list.
於 2024 年 3 月住了 1 晚
Christopher and The 1 Hotel Family 於 2024年3月24日的回應
Good afternoon Maria, Thank you so much for the kind words!! We're so happy that you enjoyed your stay in our wonderful, sustainable sanctuary. We love hearing from our guests, for growth and also to know that we are meeting your expectations.We would love to welcome you back in the near future, but for now, we are wishing you a wonderful rest of your weekend

10/10 優異

Kevin

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
great spot.....enjoyed the entire stay.
於 2024 年 3 月住了 1 晚
Christopher and The 1 Hotel Family 於 2024年3月20日的回應
Good evening Kevin, Thank you for the kind review! We're so happy that you enjoyed your stay in our sustainable sanctuary and that we will have the pleasure of welcoming you back in the near future!Kindest regards,

10/10 優異

Lisa

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Christopher and The 1 Hotel Family 於 2024年3月20日的回應
Good evening Lisa, Thank you for the kind review! We're so happy that you enjoyed your stay in our sustainable sanctuary and that we will have the pleasure of welcoming you back in the near future!Kindest regards,

10/10 優異

Jennifer

讚好:整潔度、設施服務和住宿狀況
Truly stunning and the most professional staff I have ever encountered.
於 2024 年 3 月住了 1 晚
Christopher and The 1 Hotel Family 於 2024年3月17日的回應
Good morning Jennifer, Thank you for your kind review. We are so pleased that you had a wonderful stay with us at 1 Hotel Toronto and we hope that we are able to welcome you back in the near future. Wishing you a lovely day ahead!

2/10 很差

Neil Owen

I got stuck in the washroom, they had to take out the door for me to get out. What if my wife wasn’t there to call the front desk for help. There’s no phone in the washroom. I was there for over 30 minutes. Terrible
於 2024 年 3 月住了 1 晚
Meli 於 2024年3月13日的回應
Hello Neil, We are so sorry to hear about the fright and uncomfortable time! This is not what we would have hope for you and hope to make it up to you. Please feel free to connect with us at anytime if you wish to discuss this further. We would jump at the chance to make it right. Thank you for sharing your experience.

10/10 優異

Sasha

讚好:整潔度、設施服務和住宿狀況
Wonderful stay, the suite room with the tub is phenomonal but the quality of everything throughout tells me a standard room would also be incredible. Great cocktails at Harriet's and a good happy hour, roof top is beautiful, all staff are super helpful. Parking lot right across the street.
於 2024 年 2 月住了 1 晚
Aaron 於 2024年2月29日的回應
Hi Sasha! Thank you for taking the time to write this kind review. We are so happy to see that you loved your room & had a great experience at Harriet's. We hope to be able to welcome you back again soon!

10/10 優異

Shawn

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 2 晚
Christopher and The 1 Hotel Family 於 2024年2月29日的回應
Good afternoon Shawn, Thank you for choosing to stay in our sustainable sanctuary. We hope that you had an exceptional stay and that we are able to welcome you back in the near future. Thank you once again and we are wishing you a lovely week ahead.

10/10 優異

CARLA LYNNE

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Christopher and The 1 Hotel Family 於 2024年2月29日的回應
Good afternoon Carla Lynne, Thank you so much for choosing to stay with us in our sustainable sanctuary. We hope that your stay was exceptional and that we may have the pleasure of welcoming you back in the near future. Kindest regards,

10/10 優異

Sydney

於 2024 年 2 月住了 1 晚
Jonah Aridi 於 2024年3月21日的回應
Hi Alexander,Thank you for taking the time to leave a review. We are delighted that you enjoyed your stay at our sustainable sanctuary. We look forward to welcoming you back sometime in the future.Warm regards,

10/10 優異

Ahylin

讚好:整潔度、設施服務和住宿狀況
Amazing
於 2024 年 2 月住了 3 晚
Christopher and The 1 Hotel Family 於 2024年2月27日的回應
Good evening Ahylin, We hope that you enjoyed your stay with us and that we will be able to welcome you back in the near future!!

10/10 優異

Dexter

於 2024 年 2 月住了 2 晚
Jonah Aridi 於 2024年3月21日的回應
Hi Alexander,Thank you for taking the time to leave a review. We are delighted that you enjoyed your stay at our sustainable sanctuary. We look forward to welcoming you back sometime in the future.Warm regards,

10/10 優異

Nadia

讚好:整潔度、設施服務和住宿狀況
Very nice hotel, comfortable and the staff was very professional
於 2024 年 2 月住了 2 晚
Aaron 於 2024年2月24日的回應
Hi Nadia! Thank you for taking the time to rate your recent stay with us. We are so happy to see that you were comfortable and had a great experience with our team members. We hope to be able to welcome you back again soon!

10/10 優異

Valerie

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Aaron 於 2024年2月22日的回應
Hi Valerie! Thank you for taking the time to rate your recent stay. We are so happy to see that you enjoyed your time with us! We hope to see you soon.

10/10 優異

Ngoc (Waterloo)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Clean, great location and easy parking access.
於 2024 年 2 月住了 1 晚
Aaron 於 2024年2月19日的回應
Hi Dinh! Thank you for taking the time to rate your recent stay! We are so happy to see that you had a great experience. We hope to see you again soon!

8/10 不錯

ugo

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Aaron 於 2024年2月18日的回應
Hi Ugo! Thank you for taking the time to rate your recent stay with us. We hope to be able to welcome you back again soon!

10/10 優異

Michael

於 2024 年 2 月住了 1 晚
Jonah Aridi 於 2024年3月21日的回應
Hi Alexander,Thank you for taking the time to leave a review. We are delighted that you enjoyed your stay at our sustainable sanctuary. We look forward to welcoming you back sometime in the future.Warm regards,

10/10 優異

Rakesh

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Aaron 於 2024年2月16日的回應
Hi Rakesh! Thank you for taking the time to rate your recent stay with us. We are so happy to see that you enjoyed your time with us. We hope to see you again soon!

8/10 不錯

Matt

於 2024 年 2 月住了 1 晚
Aaron 於 2024年2月12日的回應
Hello Matt! Thank you for taking the time to rate your recent stay. We are happy to see that you enjoyed your time with us! We hope to be able to welcome you back soon.

8/10 不錯

ZHEN YU

於 2024 年 2 月住了 2 晚
Jonah Aridi 於 2024年3月21日的回應
Hi Zhen,Thank you for taking the time to leave a review. We are delighted that you enjoyed your stay at our sustainable sanctuary. We look forward to welcoming you back sometime in the future.Warm regards,

10/10 優異

Donato (montreal)

讚好:整潔度
於 2024 年 1 月住了 1 晚
Aaron 於 2024年2月2日的回應
Hi Donato! Thank you for taking the time to rate your recent stay with us. We are so happy to see that you enjoyed your time with us! We hope to see you again soon.

10/10 優異

Tara

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 1 晚
Aaron 於 2024年2月2日的回應
Hi Tara! Thank you for taking the time to rate your recent stay with us. We are so happy to see that you enjoyed your time with us! We hope to see you again soon.

10/10 優異

Christopher

讚好:整潔度和住宿狀況
Excellent stay and very impressed with the property.
於 2024 年 1 月住了 2 晚
Jonah Aridi 於 2024年1月28日的回應
Hi Christopher,Thank you so much for your kind words. We are so glad you enjoyed your stay.Wishing you a wonderful week ahead!

8/10 不錯

boyan

於 2023 年 12 月住了 1 晚
Aaron 於 2024年1月14日的回應
Hi Boyan! Thank you for taking the time to rate your stay with us. We are happy to see you enjoyed your time with us. We hope to be able to welcome you again soon!

10/10 優異

Sabir

於 2024 年 1 月住了 1 晚
Aaron 於 2024年1月9日的回應
Hi Sabir! Thank you for taking the time to rate your recent stay with us. We are so happy to see that you enjoyed your time with us! We hope to see you again soon.

10/10 優異

cat

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
the breakfast was super expensive and it wasn’t good. the coffee was actually awful. totally different than my last breakfast when i stayed there but the room was incredible and the staff are all top notch. i love this hotel. sad about the subpar breakfast experience but otherwise wonderful.
於 2023 年 12 月住了 1 晚
Jonah Aridi 於 2024年1月28日的回應
Hello Cat,Allow me this moment and thank you for your feedback regarding your recent visit. We take great pride in delivering highly personalized service, and I appreciate your kind words. It was a pleasure to host you. We do want to take a moment to apologize about the issues you experienced with breakfast. We will pass on the feedback to our dining team to see what went wrong. We are sorry for letting you down.We hope to welcome you back soon and give you the experience you deserve!

10/10 優異

Jessy

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Aaron 於 2024年1月9日的回應
Hi Jessy! Thank you for taking the time to rate your recent stay with us. We are so happy to see that you enjoyed your stay! We hope to see you again soon.

10/10 優異

Adi

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great overall experience! The rooms are big and the service is top notch. We'll definitely stay here again.
於 2023 年 12 月住了 2 晚
Aaron 於 2024年1月1日的回應
Hi Adi! Thank you so much for taking the time to rate your recent stay with us. We are so happy to see that you enjoyed your room & received great service from our team members. We hope to see you soon!

8/10 不錯

Ivana

伴侶同遊
讚好:整潔度和設施服務
The hotel was generally good, but did not necessarily meet my expectations for a five star hotel. For example, in our washroom, the hand held shower head was faulty and did not work properly. The room was also smaller than expected and didn’t look exactly like the photos advertised on the website. The service was also generally good, but we didn’t feel like it was great. For example, we got 1 pm complimentary check out in the morning, but a hotel staff member went into our room at around 12:30 pm to ask when we’re planning on checking out. This was odd since we already received confirmation from front desk in the morning for late check out and a new room key too. Overall, the hotel was good but did not exceed our expectations considering the high price point.
於 2023 年 12 月住了 1 晚
Aaron 於 2023年12月30日的回應
Hi Ivana! Thank you for taking the time to provide feedback on your recent stay with us. We wanted to take a moment to sincerely apologize for any inconvenience the shower head caused & for being disrupted prior to your arranged late departure time. This is certainly not the 1 Hotel experience we wanted you to have. Some of our guest rooms have different sizes & layouts depending on their location in our building, however we apologize if the size if your room let you down. We have placed a note on your guest profile to assign a more spacious room on your next visit.

10/10 優異

Christian

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Fragrance and decor we're unique.
於 2023 年 12 月住了 4 晚
Aaron 於 2023年12月30日的回應
Hi Christian! Thank you for taking the time to rate your recent stay with us. We are so happy to see that you enjoyed your time with us along with our signature scent "Kindling" & our nature-inspired design. We hope to be able to welcome you back soon!

10/10 優異

Kazuya

於 2023 年 12 月住了 1 晚
Aaron 於 2023年12月30日的回應
Hi Kazuya! Thank you for taking the time to rate your recent stay. We are so happy to see that you enjoyed your time with us! We hope to see you again soon!

10/10 優異

Reza

於 2023 年 12 月住了 1 晚
Aaron 於 2023年12月30日的回應
Hi Reza! Thank you for taking the time to rate your stay with us. We love that you loved your stay!

10/10 優異

Reza

讚好:整潔度和客房舒適度
於 2023 年 12 月住了 1 晚
Aaron 於 2023年12月26日的回應
Hi Reza! Thank you for taking the time to rate your stay. We are so happy to see that you are enjoying your stay! We hope to be able to welcome you back sometime soon.

10/10 優異

Marie-Claude

於 2023 年 12 月住了 1 晚
Aaron 於 2023年12月25日的回應
Hi Marie-Claude! Thank you for taking the time to rate your recent stay with us. We are so happy to see that you enjoyed your time with us! We hope to see you soon.