We ordered a room with 2 queen beds and when we got there are room was 2 double beds ..the floor we were on smelled like cigarettes. the hotel alarm clock went off at 6 am . It wasnt a terrible experience though . The kids liked the pool .room was pretty clean . I wasnt a fan of using shampoo and conditioner attached to the wall ... you dont no what people could have done to them befor you ..
jacqueline
於 2024 年 4 月住了 1 晚
10/10 優異
Mohamed Naceur
2024年4月21日
讚好:整潔度、職員與服務和住宿狀況
Mohamed Naceur
於 2024 年 4 月住了 1 晚
KJ 於 2024年4月23日的回應
Dear Mohamed,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
Tameika
2024年4月13日
讚好:整潔度、職員與服務和住宿狀況
Overall friendly staff and clean facilities
Tameika
於 2024 年 4 月住了 1 晚
KJ 於 2024年4月15日的回應
Dear Tameika,Thank you for your feedback! We appreciate your observation about the hotel's age. While we cherish the classic charm of our establishment, we're always looking for ways to enhance our guests' experiences. We're glad to hear you enjoyed our swimming pool and gym facilities, as well as our coffee and tea offerings. We're continuously striving to provide a comfortable and enjoyable stay for all our guests. If there's anything specific you think we could improve upon, please don't hesitate to let us know. Your input helps us ensure that we meet and exceed our guests' expectations. We hope to have the pleasure of welcoming you back soon!Warm Regards,KJ
10/10 優異
Simon
2024年4月10日
Simon
於 2024 年 4 月住了 2 晚
10/10 優異
Roberto
伴侶同遊
2024年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room is clean and quiet.
Roberto
於 2024 年 4 月住了 1 晚
kj 於 2024年4月8日的回應
Dear Roberto,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
Robert
2024年4月1日
讚好:整潔度、職員與服務和住宿狀況
Robert
於 2024 年 3 月住了 1 晚
KJ 於 2024年4月4日的回應
Dear Robert,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
8/10 不錯
Julie
家人同遊
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall our stay was good. Room was clean and comfortable for the most part. Need better pillows that are not feather.
Julie
於 2024 年 3 月住了 2 晚
kj 於 2024年3月25日的回應
Dear Juile,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
8/10 不錯
george
2024年3月23日
讚好:整潔度、職員與服務和住宿狀況
george
於 2024 年 3 月住了 1 晚
kj 於 2024年3月25日的回應
Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
10/10 優異
Brandon
家人同遊, 親子同遊
2024年3月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was nice
Brandon
於 2024 年 3 月住了 1 晚
kj 於 2024年3月25日的回應
Dear Brandon,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
Andrea
2024年3月17日
讚好:整潔度、職員與服務和住宿狀況
Andrea
於 2024 年 3 月住了 1 晚
10/10 優異
Carol-Ann (Hollis)
伴侶同遊
2024年3月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. My partner and I really liked the place. Breakfast was available onsite if needed
Carol-Ann
於 2024 年 3 月住了 2 晚
kj 於 2024年3月18日的回應
Dear Carol,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
2/10 很差
Teferi
2024年3月12日
It is an old place, not as advertised. Staff are rude and argumentative. Very poor housekeeping. This hotel is not worth the money you pay.
Teferi
於 2024 年 3 月住了 3 晚
KJ 於 2024年3月14日的回應
Dear Teferi, Thank you for taking the time to share your feedback with us. We're truly disappointed to hear about your recent experience at our hotel. Please accept our sincerest apologies for falling short of your expectations.We take guest satisfaction very seriously, and your comments have been shared with our entire team for immediate review and improvement. It's certainly not the standard of service we aim to provide.We understand your concerns regarding the condition of our property and the behavior of our staff. Rest assured; we are taking proactive measures to address these issues to ensure a better experience for all our guests in the future.If you would be willing to provide more details about your stay, we would greatly appreciate the opportunity to further investigate and make amends. Your feedback is invaluable in helping us improve our services.Once again, we apologize for any inconvenience you experienced during your time with us. We hope you will consider giving us another chance to exceed your expectations on your next visit.Please feel free to reach out to me directly if you would like to discuss your concerns further.Warm regards,KJ
8/10 不錯
vernon
2024年3月11日
vernon
於 2024 年 3 月住了 4 晚
kj 於 2024年4月1日的回應
Dear Vernon,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
Marilyn
家人同遊
2024年3月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Only there overnight so did not take advantage of the services
Marilyn
於 2024 年 3 月住了 1 晚
kj 於 2024年3月9日的回應
Dear Marilyn,Thank you for taking a moment to share your experience. I am happy to hear you found the facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
8/10 不錯
Emery
2024年3月9日
讚好:整潔度、職員與服務和住宿狀況
Emery
於 2024 年 3 月住了 1 晚
KJ 於 2024年3月12日的回應
Dear emery,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
8/10 不錯
Jessica
家人同遊
2024年3月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean. We could definitely hear music blasting as we went to bed. Staff were friendly. Gym is ok but treadmills need service. We found the bed soft.
Jessica
於 2024 年 3 月住了 2 晚
KJ 於 2024年3月8日的回應
Dear Jessica,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
8/10 不錯
Tyler Duane
伴侶同遊
2024年3月5日
讚好:整潔度和職員與服務
Enjoyed our stay. Safe and clean.
Tyler Duane
於 2024 年 2 月住了 4 晚
kj 於 2024年3月9日的回應
Dear Tyler,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.warm regards,KJ
10/10 優異
john todd
家人同遊
2024年3月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel
john todd
於 2024 年 3 月住了 2 晚
kj 於 2024年3月5日的回應
Dear John,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.warm regards,KJ
10/10 優異
trevor
伴侶同遊, 多人同遊
2024年3月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
trevor
於 2024 年 3 月住了 1 晚
KJ 於 2024年3月12日的回應
Dear Trevor,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
10/10 優異
Sheen
2024年3月3日
讚好:整潔度、職員與服務和住宿狀況
Sheen
於 2024 年 3 月住了 1 晚
KJ 於 2024年3月12日的回應
Dear Sheen,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
8/10 不錯
Gareth
2024年3月2日
The room is fine, but the lighting in the room is absolutely terrible.
Gareth
於 2024 年 3 月住了 1 晚
kj 於 2024年3月4日的回應
Dear Gareth,hank you for taking the time to share your feedback regarding your recent stay with us. We are glad to hear that you found your room to be satisfactory, but we are sorry to learn that the lighting in the room did not meet your expectations.Lighting plays a crucial role in the overall comfort and ambiance of a room, and we regret any inconvenience or discomfort you experienced due to this issue. We take your feedback seriously and will review the lighting in our rooms to identify and implement improvements where necessary.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,kj
6/10 一般
Jessamine
多人同遊
2024年3月1日
讚好:設施服務
Went downstairs to eat at the restaurant to only find out the waiter only put 1 order in but brought me my drink and now it’s 10 pm and have to find a restaurant still open
Jessamine
於 2024 年 2 月住了 2 晚
kj 於 2024年3月4日的回應
Dear Jessamine, Thank you for sharing your experience with us. We are truly sorry to hear about the inconvenience you faced at our restaurant. Understanding that dining is a significant part of your stay, it's disappointing to learn that we fell short in delivering the service you deserved, especially concerning the mishandling of your order.Please accept our sincere apologies for the oversight and for any inconvenience this caused, especially given the late hour. We recognize how frustrating it must have been to find an alternative dining option at that time.We have addressed this matter with our restaurant team to ensure that such an incident does not occur again. Our goal is to provide efficient, attentive service, and it's clear we missed the mark this time. Your feedback is invaluable as it helps us improve and ensure we meet the high standards our guests expect and deserve.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
Charlotte
家人同遊
2024年2月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay, very clean and updated nicely
Charlotte
於 2024 年 2 月住了 1 晚
kj 於 2024年2月27日的回應
Dear Charlotte,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
Seigfred (Dewitt)
家人同遊
2024年2月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean property and excellent location , close to the airport and shopping malls .
Seigfred
於 2024 年 2 月住了 1 晚
kj 於 2024年2月27日的回應
Dear Seigfred,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
Angela
伴侶同遊
2024年2月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this hotel. Very comfy beds and love the hot tub and pool. Will stay again
Angela
於 2024 年 2 月住了 1 晚
kj 於 2024年2月27日的回應
Dear Angela,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
Sonya
家人同遊
2024年2月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property nice and accessible with good parking
Sonya
於 2024 年 2 月住了 1 晚
kj 於 2024年2月27日的回應
Dear Sonya,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.warm regards,KJ
10/10 優異
Patricia
家人同遊
2024年2月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
Patricia
於 2024 年 2 月住了 1 晚
kj 於 2024年2月27日的回應
Dear Patricia,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
10/10 優異
Joan
2024年2月23日
讚好:設施服務
Everyone is friendly and the room is beautiful clean and quiet - great to have free parking
Joan
於 2024 年 2 月住了 1 晚
KJ 於 2024年2月23日的回應
Dear Joan,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
Christopher
商務旅客
2024年2月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, easy parking, quiet and comfortable.
Christopher
於 2024 年 2 月住了 2 晚
KJ 於 2024年2月20日的回應
Dear Christopher,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
8/10 不錯
justin
2024年2月18日
讚好:整潔度、職員與服務和住宿狀況
justin
於 2024 年 2 月住了 1 晚
KJ 於 2024年3月12日的回應
Dear Justin,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
wang
2024年2月18日
讚好:整潔度、職員與服務和住宿狀況
good
wang
於 2024 年 2 月住了 2 晚
kj 於 2024年2月19日的回應
Dear Wang,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Thanks
10/10 優異
Luz Maria
2024年2月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, friendly, good location.
Luz Maria
於 2024 年 2 月住了 1 晚
kj 於 2024年2月16日的回應
Dear Maria,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
6/10 一般
Michael
2024年2月7日
Bar/restaurant was uninviting. Staff was uninspiring. Bed and pillows were comfortable.
Michael
於 2024 年 2 月住了 3 晚
KJ 於 2024年2月9日的回應
Dear Michael,Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our guest experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
6/10 一般
Steven (Scarborough)
2024年2月5日
Steven
於 2024 年 2 月住了 1 晚
KJ 於 2024年3月12日的回應
Dear Steven,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
Jana
2024年2月4日
Good spot to stay
Jana
於 2024 年 2 月住了 1 晚
kj 於 2024年2月6日的回應
Dear Jana,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
10/10 優異
Christina
2024年1月27日
讚好:職員與服務和住宿狀況
Usually stay at this location. Clean. Friendly staff.
Christina
於 2024 年 1 月住了 1 晚
KJ 於 2024年1月31日的回應
Dear Christina,Thank you for choosing Hilton Garden Inn for your stay. We are very pleased to hear you have enjoyed our services and facilities. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
8/10 不錯
Peter
2024年1月26日
Peter
於 2024 年 1 月住了 1 晚
kj 於 2024年3月25日的回應
Dear Peter,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm Regards,KJ
10/10 優異
Jennifer
家人同遊
2024年1月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property, great hotel. It was quite, away from busy roads, and close to the function we were in Toronto for.
Jennifer
於 2024 年 1 月住了 1 晚
KJ 於 2024年1月31日的回應
Dear Jennifer,Thank you for taking a moment to share your experience. I am happy to hear you found the location to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
10/10 優異
Yuan
2024年1月21日
讚好:整潔度、職員與服務和設施服務
Yuan
於 2024 年 1 月住了 3 晚
KJ 於 2024年3月12日的回應
Dear Yuan,Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. Thank you for giving us good rating. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Warm regards,KJ
2/10 很差
Leanne
2024年1月13日
不滿:住宿狀況
Leanne
於 2024 年 1 月住了 1 晚
kj 於 2024年1月14日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our guest experience. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
10/10 優異
Big
2024年1月9日
讚好:整潔度、職員與服務和住宿狀況
Big
於 2024 年 1 月住了 2 晚
8/10 不錯
MASANORI
親子同遊
2024年1月7日
讚好:整潔度、職員與服務和住宿狀況
Excellent location. Server at the bar is excellent!
MASANORI
於 2024 年 1 月住了 1 晚
KJ 於 2024年1月10日的回應
Thank you for choosing Hilton Garden Inn for your stay. We are very pleased to hear you have enjoyed our services and facilities. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We will hope to welcome you back to stay with us again whenever your travels bring you back to Mississauga! Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Best regards,KJ
10/10 優異
Shane
伴侶同遊
2024年1月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Shane
於 2024 年 1 月住了 1 晚
8/10 不錯
Ramanaluxmy
2024年1月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
over all my family had a great experience.
Ramanaluxmy
於 2023 年 12 月住了 1 晚
KJ 於 2024年1月11日的回應
Thank you for choosing Hilton Garden Inn for your stay. We are very pleased to hear you have enjoyed our services and facilities. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We will hope to welcome you back to stay with us again whenever your travels bring you back to Mississauga! Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Best Regards,KJ
8/10 不錯
Ryan
2024年1月5日
讚好:職員與服務和住宿狀況
Room was nice but not fully clean. There were long hairs on the bathroom floor and used tissues on the airconditioning unit.
Ryan
於 2023 年 12 月住了 1 晚
KJ 於 2024年1月11日的回應
Dear Ryan,Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our guest experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.Best Regards,KJ
10/10 優異
Simon
2024年1月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best service ever
Simon
於 2024 年 1 月住了 1 晚
KJ 於 2024年1月11日的回應
Dear Simon,Thank you for choosing Hilton Garden Inn for your stay. We are very pleased to hear you have enjoyed our services and facilities. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We will hope to welcome you back to stay with us again whenever your travels bring you back to Mississauga! If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Best Regards,KJ
10/10 優異
Michael
親子同遊
2024年1月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was in a convenient location lots of food choices. My daughter enjoyed the pool. Front desk was very responsive to our needs.
Michael
於 2023 年 12 月住了 2 晚
kj 於 2024年1月15日的回應
Thank you for taking a moment to share your experience. I am happy to hear you found the services and facilities to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.