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米西索加多倫多西南智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
米西索加多倫多西南智選假日套房酒店 (IHG 旗下酒店)
2125 North Sheridan Way, Mississauga, ON

評價

8.2

很好

10 分評分，優異；1000 則評價中有 444 則" "
8 分評分，不錯；1000 則評價中有 322 則" "
6 分評分，一般；1000 則評價中有 99 則" "
4 分評分，欠佳；1000 則評價中有 68 則" "
2 分評分，很差；1000 則評價中有 67 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務
Location is good. The wifi signal is very poor. Breakfast is very simple.
於 2019 年 10 月住了 3 晚
Regards 於 2019年11月6日的回應
Thank your for your review. We are working on upgrading our wifi and we should have it up in a few weeks.

8/10 不錯

Ericka

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a really nice place to stay. Only thing that we would say needs improvement is the breakfast hot food.
於 2024 年 4 月住了 3 晚
Mark 於 2024年4月23日的回應
Dear Ericka,Thank you for choosing to stay with us at Holiday Inn Express and Suites. Your feedback is incredibly valuable to us as we strive to improve our services. We sincerely hope to have the pleasure of welcoming you back in the future. Please do not hesitate to contact us if there is anything we can do to enhance your next stay.Warm regards,Mark Patare

10/10 優異

kerry-ann

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
No complaints
於 2024 年 3 月住了 3 晚
Mark 於 2024年4月23日的回應
Dear Kerry-Ann,Thank you for choosing Holiday Inn Express and Suites for your recent stay. We truly value your feedback as it helps us continually improve our services. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon. Please don't hesitate to reach out if there's anything we can assist you with in the future.Warm regards,Mark Patare

2/10 很差

Hesan (Mississauga)

不滿：整潔度、職員與服務、設施服務和住宿狀況
The staff and management were rude and unprofessional.
於 2024 年 3 月住了 1 晚
Harlan 於 2024年3月26日的回應
Dear Hesan,I sincerely apologize for any inconvenience or frustration you may be experiencing regarding your refund request. I understand that this situation may be disappointing for you, and I want to assure you that we take all guest concerns seriously.After reviewing your request with our management team, it was determined that the terms of our cancellation policy were adhered to, and unfortunately, we are unable to process a refund in this instance.Please let us know if there's any other way we can assist or if you have any further concerns or questions.Thank you for your understanding.

8/10 不錯

dave

商務旅客
讚好：整潔度、職員與服務和住宿狀況
it was fine. There was a group there that had many security guards on 24/7 for some reason that was never explained to me. It was a strange vibe in there with all that
於 2024 年 3 月住了 2 晚
Harlan 於 2024年3月13日的回應
Dear Dave,Thank you for the feedback.Warm Regards,Harlan HOperations Manager

4/10 欠佳

Dan

於 2024 年 1 月住了 1 晚
Harlan 於 2024年3月8日的回應
Dear Dan,Thank you for the rating.Warm Regards,Harlan HOperations Manager

6/10 一般

kerry-ann

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Excellent staff and customer service but the elevators are constantly out of service and they serve stale cinnamon rolls for breakfast.
於 2023 年 12 月住了 6 晚

8/10 不錯

Rolf

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Service - some of the best we ever received anywhere we have stayed. Room satisfactory - the only complaint is that the elevator service at this hotel is and has been deplorable in the past 9 months and really needs to be fixed once and for all.
於 2023 年 12 月住了 8 晚
Harlan 於 2024年3月8日的回應
Dear Rolf,Thank you for the feedback.We look forward to your next visit.Warm Regards,Harlan HOperations Manager

6/10 一般

Dennis

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚

4/10 欠佳

Diljiv

商務旅客
於 2023 年 12 月住了 3 晚
Harlan H 於 2023年12月15日的回應
Dear Dilvij,Thank you for the feedback and rating.Warm Regards

2/10 很差

Kelli (Strathroy)

家人同遊, 寵物同遊, 商務旅客
Security everywhere and yelling at children roaming around. We had service dog and were charged a fee. Told that service dogs are not exempt. Scary just around this hotel; people hanging around in dark spaces all very weird and uncomfortable.
於 2023 年 12 月住了 1 晚
Harlan H 於 2023年12月13日的回應
Hello Kelli,Thank you for the feedback. Regarding the Pet fee, as long as a document is provided, we are happy to take off the charge.

6/10 一般

Marie-Claude

商務旅客
The hotel is clean and the staff is nice. But this hotel is a temporary residence for some. Many kids running around and waiting for the bus in the morning to go to school. The restaurant in the morning is very crowded to the point that I went out for breakfast… There’s also a security guard on site… I wonder why… Not a place to hang out….
於 2023 年 12 月住了 2 晚
Harlan H 於 2023年12月11日的回應
Dear Marie-Claude,Thank you for the rating and feedback.Warm Regards,Harlan HOperations Manager

8/10 不錯

Alison

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Operations Manager 於 2023年12月11日的回應
Dear Alison,Thank you for the rating.Warm Regards,Harlan H

10/10 優異

Wesley

於 2023 年 11 月住了 4 晚

10/10 優異

Greg

伴侶同遊, 商務旅客
讚好：職員與服務、設施服務和住宿狀況
Excellent bed
於 2023 年 11 月住了 1 晚
Harlan H 於 2023年11月20日的回應
Dear Greg,Thank you for the feedback.We look forward to your next visit,Warm Regards,Harlan H

10/10 優異

Luke

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Harlan H 於 2023年11月8日的回應
Dear Luke,Thank you for the rating.Warm Regards,Harlan HOperations Manager

10/10 優異

Bonnie

家人同遊, 商務旅客
讚好：設施服務
The hotel was nice. The receptionist was wonderful at check in.
於 2023 年 11 月住了 1 晚
Harlan H 於 2023年11月6日的回應
Dear Bonnie,Thank you for the review. We look forward to your next visit.Warm Regards,Harlan HOperations Manager

8/10 不錯

Allan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good business trip hotel
Good place to stay for a week-long business trip. The hotel is close to the office I was visiting. There are a number of restaurant choices within a 5-10 minute drive. The hotel was clean and the staff was friendly. The only issue I noted was noise from the highway starts pretty early in the morning if you're not an early riser.
於 2023 年 10 月住了 5 晚
Harlan H 於 2023年11月6日的回應
Dear Allan,Thank you for the review. We look forward to your next visit.Warm Regards,Harlan HOperations Manager

6/10 一般

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
於 2023 年 10 月住了 2 晚
Harlan H 於 2023年11月6日的回應
Thank you for the rating.Warm Regards,Harlan HOperations Manager

8/10 不錯

jonathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Harlan H 於 2023年11月6日的回應
Dear Jonathan,Thank you for the rating. We look forward to your next visit.Warm Regards,Harlan HOperations Manager

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Harlan H 於 2023年10月16日的回應
Dear Guest,Thank you for the rating.Warm Regards,Harlan HOperations Manager

10/10 優異

Philippe

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Harlan H 於 2023年10月16日的回應
Dear Philippe,Thank you for the rating.Warm Regards,Harlan HOperations Manager

8/10 不錯

kerry-ann

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property and excellent staff...however the cinnamon rolls were stale at breakfast ☹️
於 2023 年 9 月住了 1 晚
Harlan 於 2023年10月12日的回應
Dear Kerry-ann,Thank you for the feedback.Warm Regards,Harlan HOperations Manager

10/10 優異

kerry-ann

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always a great experience staying at this property
於 2023 年 10 月住了 1 晚
Harlan 於 2023年10月12日的回應
Thank you for the feedback.Warm Regards,Harlan HOperations Manager

8/10 不錯

Rolf

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 8 晚
Harlan 於 2023年10月12日的回應
Thank you for the rating.Warm Regards,Harlan HOperations Manager

8/10 不錯

Peter

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were all fantastic, the room was clean and nice. My only issue is ongoing elevator issues. I spent 4 weeks at this location between July and September, and there were constant issues. Hopefully this gets resolved.
於 2023 年 9 月住了 11 晚
Harlan 於 2023年10月12日的回應
Dear Peter,Thank you for the feedback.Warm Regards,Harlan HOperations Manager

10/10 優異

Laxman

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyable stay
It was very comfortable and enjoyable. I recommend all my colleagues for this hotel.
於 2023 年 9 月住了 1 晚
Harlan H 於 2023年9月21日的回應
Dear Laxman,Thank you for the feedback.We look forward to your next visit.Warm Regards,Harlan HOperations Manager

8/10 不錯

Gracelle

讚好：整潔度、職員與服務和住宿狀況
Enjoyed my stay at this Holiday Inn Express. Hotel was quiet, good breakfast selection & staff friendly. Supermarket and dining options nearby. Takes about 30 - 40 on public transport downtown.
於 2023 年 9 月住了 7 晚
Harlan H 於 2023年9月21日的回應
Dear Grachelle,Thank you for your delightful feedback.We look forward to your next visit.Warm Regards,Harlan HOperations Manager

6/10 一般

Denise

讚好：整潔度和職員與服務
There was no electricity from the outlets next to the bedsides. Consequently, I couldn't use my sleep apnea machine and slept poorly.
於 2023 年 9 月住了 1 晚
Harlan 於 2023年9月15日的回應
Dear Denise,Thank you for the feedback.We will have the room checked for these drawbacks faced.Warm Regards,Harlan HOperations Manager

10/10 優異

Joseph

多人同遊
讚好：整潔度、職員與服務和住宿狀況
quiet rooms. Good options for free breakfast. friendly staff.
於 2023 年 9 月住了 2 晚
Harlan 於 2023年9月15日的回應
Thank you for the feedback.Warm Regards,Harlan HOperations Manager

10/10 優異

Joyce

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 5 晚
Harlan 於 2023年9月15日的回應
Thank you for the feedback.Warm Regards,Harlan HOperations Manager

10/10 優異

Sylvi Da

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The stay was excellent with friendly and inviting staff always willing to help. Loved the room as hardwood floors are much better than carpet and even the carpet in the hallway was always vacuumed. When going to our floor you could smell that it was clean and kept clean! Breakfast was good and the staff there was always ready to help as well. However what made our stay the top of all travelling we do was Our Sam at the front. He introduced us to the go train and where to visit. He took the time to pull out the map and circle where he would suggest to go while giving a disruption of each place! My family loved speaking with him as he provided excellent customer service by treating us as long time friends with simple humor! He invited us back and because of the excellent experience we will be back! A great TY to all however a special TY to Sam “I Am”…. Does he like green eggs and ham? We will be back to find out! Definitely worth the stay! Thank you, Winnipeg Familia!
於 2023 年 8 月住了 5 晚
Harlan 於 2023年9月15日的回應
Dear Sylvi,Thank you for the feedback.Sam is definitely our star, We look forward to your next visit.Warm Regards,Harlan HOperations Manager

4/10 欠佳

Ron

不滿：整潔度和住宿狀況
In bad condition
於 2023 年 8 月住了 5 晚
Harlan 於 2023年9月15日的回應
Thank you for the feedback.Warm Regards,Harlan HOperations Manager

10/10 優異

Frank

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Freundliches Personal, gutes Hallenbad mit Gym. Gutes Frühstück.
於 2023 年 8 月住了 3 晚
Harlan H 於 2023年9月5日的回應
Dear Frank,Thank you for the feedback.Warm Regards,Harlan HOperations Manager

6/10 一般

Dan

不滿：住宿狀況
於 2023 年 8 月住了 3 晚
Harlan H 於 2023年9月5日的回應
Dear Dan,Thank you for the feedback.Warm Regards,Harlan HOperations Manager

8/10 不錯

Willem

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The breakfast is great
於 2023 年 8 月住了 8 晚
Harlan H 於 2023年9月5日的回應
Dear Willem,Thank you for the feedback.Warm Regards,Harlan HOperations Manager

8/10 不錯

leanna

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good stay overall!
All was good except The bathrooms are a little too small for 4 people compared to other Holiday inn express. Toilet and shower pressure were too weak!
於 2023 年 8 月住了 3 晚
Harlan 於 2023年8月28日的回應
Dear Leanna,Thank you for the feedback.We look forward to your future visit.Warm Regards,Harlan HOperations Manager

8/10 不錯

Aurelie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Bien pour 1 nuit
Hotel correct pour une nuit Personnel sympathique et aidant
於 2023 年 8 月住了 1 晚
Harlan 於 2023年8月28日的回應
Thank you for the feedback.We look forward to your future visit.Warm Regards,Harlan HOperations Manager

10/10 優異

Leo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We like how attentive and welcoming all the staff are. I definitely recommend this place for any travelers looking for a place that offers quality service !
於 2023 年 8 月住了 4 晚
Harlan 於 2023年8月28日的回應
Dear Leo,Thank you for the feedback.We look forward to your future visit.Warm Regards,Harlan HOperations Manager

6/10 一般

Ethel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I booked through Expedia 2 queen beds, when I arrived I was given 1 queen bed and 1 queen pullout. I was in Toronto for a medical procedure on my back and needed my own bed. My husband had to sleep on the queen pullout which was not very comfortable. At checkin, I asked for the 2 queen bed rooms, they said no more available, even tho I had booked this room well in advance. Couldn't cancel because of the medical appointment. Breakfast good one morning, but not so great the next.
Harlan 於 2023年8月28日的回應
Dear Ethel,Thank you for the feedback.We apologize as we could not give the room type you booked due to unforeseen circumstances.We look forward to your future visit.Warm Regards,Harlan HOperations Manager

6/10 一般

Valdet

於 2023 年 8 月住了 1 晚
Harlan H 於 2023年8月28日的回應
Thank you for the ratingWe look forward to your future visit.Warm Regards,Harlan HOperations Manager

10/10 優異

Samson

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 6 晚
Harlan 於 2023年8月28日的回應
Thank you for the feedback.We look forward to your future visit.Warm Regards,Harlan HOperations Manager

10/10 優異

Jeff

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 5 晚
Harlan 於 2023年8月21日的回應
Dear Jeff,Thank you for the rating.We look forward to your next visit.Warm Regards,Harlan HOperations Manager

10/10 優異

Mohammad Omar

讚好：整潔度、職員與服務和住宿狀況
Great
於 2023 年 8 月住了 6 晚
Harlan 於 2023年8月21日的回應
Thank you for the rating.We look forward to your next visit.Warm Regards,Harlan HOperations Manager

4/10 欠佳

Azfar

家人同遊
讚好：整潔度和設施服務
不滿：住宿狀況
Pros- The stay was one night on Aug 11-12. Breakfast was like a Holiday in Standard, good quality with, many options, and an overall Clean hotel. And reasonable pricing and Room was spacious, Cons Being an IHG member, they did not even try for late checkout options (if you sign up, you get early check-in and out options) said our policy is 11 am and only extended to noon after many persuasions and insisting. In contrast, Holiday Inn Mont Tremblant was a very, very pleasant experience compared. The staff is friendly. However, service is slow and not available when needed. - both elevators were out for our stay, with our Room being on the 5th floor, 502, with elderly parents with knee issues; not only that, but a false fire alarm triggered by the mechanics working on the elevators for the hotel did not help the process. They did offer me 15000 points for IHG for the inconvenience before checkout, but this does not cover much as a bare room on a primary day is 30000 plus.
於 2023 年 8 月住了 1 晚
Harlan H 於 2023年8月14日的回應
Dear Azfar,Thank you for the feedback. Late checkouts are subjected to availability. We apologize for the concerns you faced during the stay.Warm Regards,Harlan HOperations Manager

8/10 不錯

Thomas

家人同遊
讚好：職員與服務和設施服務
The hotel is very nice, generally clean w/ excellent, friendly housekeeping staff. Front desk staff were very friendly & helpful. Breakfast was outstanding; best I've ever experienced, make your own pancakes, juice, milk, yogurt, fresh fruit, scrambled eggs, sausage/bacon, great home fries, croissants, toast, oatmeal, coffee bar, & several breakfast staff keeping food stocked & areas clean. Indoor pool was great, too; large & clean &included a rinse shower & sauna room. Facility also had fitness room overlooking pool but didn't use it. Downside to stay was the refugees that Holiday Inn is housing in the hotel. They were segregated on the first 2 floors. There was a strong security presence in hotel lobby & on these 2 floors. Hotel cordoned off back parking lot for exclusive use by the refugees - adults, children sitting, walking, riding bikes and gathering in and around that lot all day, day after day. A rather unfortunate circumstance for everyone, including patrons who were not advised in advance that hotel was housing migrants. There was not a lot of supervision of the children outside & some were hanging around front parking lot & exit, it was just not safe driving in/around the lot as the children did not seem to understand parking lot safety protocols. The refugees were fed daily in segregated conference room on 1st floor down hall from breakfast area. Given cost of housing, food, security, Holiday Inn is making a lot of $$$ on these people and that's why they do it.
於 2023 年 7 月住了 7 晚
Harlan H 於 2023年8月10日的回應
Dear thomas,Thank you for the feedback.Warm Regards,Harlan HOperations Manager

10/10 優異

Sarah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an excellent stay.
於 2023 年 7 月住了 3 晚
Harlan H 於 2023年8月10日的回應
Dear Sarah,Thank you for the feedback.We look forward to you future visit.Warm RegardsHarlan HOperations Manager

8/10 不錯

audrey

於 2023 年 7 月住了 5 晚
Harlan 於 2023年8月21日的回應
Thank you for the rating.We look forward to your next visit.Warm Regards,Harlan HOperations Manager

10/10 優異

Gaillyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
John was fantastic the night I checked into the hotel. Whenever he saw us, he’d ask how things were going and if we needed anything. I was very impressed with the hospitality, cleanliness and how friendly the staff were. I would definitely stay here again!
於 2023 年 7 月住了 4 晚
Harlan H 於 2023年7月27日的回應
Dear Gaillyn,Thank you for your feedback and rating.We look forward to your next visit.Warm Regards,Harlan HOperations Manager

10/10 優異

Sandy

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚
Harlan 於 2023年7月27日的回應
Thank you for your feedback and rating.We look forward to your next visit.Warm Regards,Harlan HOperations Manager