餐廳

東多倫多溫德姆旅遊旅館的評價

2 out of 5
東多倫多溫德姆旅遊旅館
20 Milner Business Court, Toronto, ON

評價

7.0

不錯

10 分評分,優異;1000 則評價中有 187 則" "
8 分評分,不錯;1000 則評價中有 351 則" "
6 分評分,一般;1000 則評價中有 246 則" "
4 分評分,欠佳;1000 則評價中有 118 則" "
2 分評分,很差;1000 則評價中有 98 則" "

7.4/10 

整潔度

7.4/10 

職員與服務

7.2/10 

設施服務

6.8/10 

住宿狀況

評價

4/10 欠佳

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Front frsk tood me this area is not very safe.
於 2019 年 2 月住了 1 晚
Sujan Patel 於 2019年3月7日的回應
We do not know what may be the reason for this. We will ask our front desk agents regarding the review and what information asked by the guest. Thanks for letting us know. Yours Sincerely, Sujan Patel

10/10 優異

YIZHI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 6 晚
Sujan Patel 於 2018年11月16日的回應
Thanks for your review. Yours Sincerely, Sujan Patel

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 7 晚
Sujan Patel 於 2018年11月16日的回應
Thanks for the review. Yours Sincerely, Sujan Patel

6/10 一般

真實旅客

2/10 很差

真實旅客

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Smelly facility
於 2021 年 5 月住了 1 晚
Sagar T. 於 2021年5月13日的回應
We'll inform the concern department. We apologize for the inconvenience.

6/10 一般

真實旅客

家人同遊
Nobody cleaned our room.
於 2021 年 5 月住了 2 晚
Sagar T. 於 2021年5月9日的回應
Unfortunately, due to this pandemic situation, we are not providing any housekeeping services for the safety of our guests and staff. We apologize for the inconvenience.

8/10 不錯

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 1 晚
Ram 於 2021年4月18日的回應
Thank you for the survey it's really appriciated

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 5 晚
Sagar T. 於 2021年4月9日的回應
Thanks for the review.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
My stay at the hotel was good. What would have made it better is if we had extra rolls of toilet paper and garbage bags left in the room since there was no house keeping. Yes, we can call to the front desk to ask for these things, but having them in the room of guests would have been better.
於 2021 年 4 月住了 3 晚
Sagar T. 於 2021年4月6日的回應
We appreciate your review and we will pass your suggestion to the management. Thanks for choosing the Travelodge Toronto East.

2/10 很差

真實旅客

伴侶同遊, 商務旅客
不滿:整潔度、職員與服務和住宿狀況
My experiance was very disappointing, I booked a none smoking room and the room smells smoke and asked for the room to be changed and I got a blunt "NO" and therewas crying children all night and I also report that to the front desk, so therefore i had two reasons to ask for the room to be changed. I had a test this morning starting at 8am and I wanted a quiet place to do it, bt that was not the case. In any event it was totally disappointing experiance. thank you
於 2021 年 3 月住了 1 晚
Sagar T. 於 2021年3月26日的回應
All our rooms are non-smoking, and the front desk agent has already informed the guest for the disturbance occurring from their room. We really apologize for the inconvenience and we will make sure it will not happen again.

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度
不滿:職員與服務
good location and close to facilities that i needed to attend
於 2021 年 3 月住了 3 晚
Sagar T. 於 2021年3月22日的回應
We appreciate your review and time.

8/10 不錯

真實旅客

讚好:職員與服務和設施服務
Nothing special. Carry out Breakfast included. Nothing more to say during Covid-19
於 2021 年 3 月住了 6 晚
Sagar T. 於 2021年3月18日的回應
Thanks for the review and time.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
It was easily accessible from 401. The staff was friendly and helpful. Please keep in mind that because of the pandemic they could not do miracles. They observed all regulations of the province and protected all guests and provided a service that is needed for those traveling.
於 2021 年 3 月住了 1 晚
Sagar T. 於 2021年3月13日的回應
We really appreciate your review and time. Thanks for choosing the Travelodge Toronto East. We hope to see you again.

2/10 很差

Kieran

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 2 晚
Sagar T. 於 2021年3月23日的回應
Thanks for the review and time.

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
於 2021 年 3 月住了 1 晚
Sagar T. 於 2021年3月23日的回應
Thanks for the review.

10/10 優異

Daniel

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great
Always a great stay
於 2021 年 3 月住了 2 晚
Sagar T. 於 2021年3月12日的回應
We appreciate your review and time. Thanks.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
Just okay
The hotel room was small, there was no actual closet (just a nook) to hang your coat, etc. I didn’t see an iron or ironing board so we made due. I guess we would have had to call down for that. Also there was no comforter on the bed, just sheets, the blanket was tucked in a drawer and the pillows were small (only 3) and looked like they were more of a decorative pillow then a real full size pillow. Everything else was fine.
於 2021 年 3 月住了 1 晚
Sagar T. 於 2021年3月8日的回應
We apologize for the inconvenience.

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2021 年 2 月住了 2 晚
Sagar T. 於 2021年3月12日的回應
Thanks for the review.

6/10 一般

Peter

商務旅客
讚好:整潔度
The room was advertised as having a rainshower head - but it was not...it was a regular head. (I was given false expectations) Also there was no Iron or Ironing Board - even though there was a holder for the iron. These were - in one way - smallish things, but they mattered to me. Still, overall, it was a satisfactory experience.
於 2021 年 2 月住了 1 晚
Sagar T. 於 2021年2月26日的回應
Due to a pandemic situation, we removed all the unessential items from the room and our guests may get them upon request. Iron or iron board may get delivered to the room. We apologize for the inconvenience.

4/10 欠佳

真實旅客

不滿:住宿狀況
於 2021 年 2 月住了 1 晚
Sagar T. 於 2021年3月8日的回應
Thanks for the review.

10/10 優異

真實旅客

於 2021 年 2 月住了 5 晚
Sagar T. 於 2021年2月27日的回應
Thanks for the review.

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed my stay at the Travelodge. I was pleased by the service and accommodations.
於 2021 年 2 月住了 3 晚
Sagar T. 於 2021年2月16日的回應
We appreciate your review and time. Thanks for choosing the Travelodge Toronto East.

10/10 優異

Antoinette

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and quiet
This is our hotel for our many business trips to Scarborough. The hotel is located right by the 401, easy to get to when driving in from Montreal. It is clean and quiet.
於 2021 年 2 月住了 1 晚
Sagar T. 於 2021年2月16日的回應
We appreciate your review and time, Thanks for choosing the Travelodge Toronto East.

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度和職員與服務
It was good, smaller room than expected, pillows were tiny and not big enough for king size bed
於 2021 年 2 月住了 1 晚
Sagar T. 於 2021年2月8日的回應
We apologize for the inconvenience.

6/10 一般

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place but.....
The room was well appointed and the bathroom and shower were immaculate. The internet was unfortunately very poor and could not use my devices .
於 2021 年 2 月住了 1 晚
Sagar T. 於 2021年2月8日的回應
We apologize for the inconvenience due to internet issue. It is rare due to some technical issues internet went down maybe. Thanks.

10/10 優異

Paul (Scarborough, ON )

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean lobby and room with social distancing measures in place
於 2021 年 1 月住了 1 晚
Sagar T. 於 2021年2月2日的回應
We appreciate your review and time.

6/10 一般

真實旅客

It was ok. The only thing is, every time I stayed at this location the breakfast time always change depending on who’s at the front desk.specifically one clerk.
於 2021 年 1 月住了 2 晚
Sagar T. 於 2021年1月26日的回應
We apologize for the inconvenience.

2/10 很差

Shannon

商務旅客
不滿:職員與服務
於 2021 年 1 月住了 1 晚
Sagar T. 於 2021年1月25日的回應
Thanks for the time and review.

2/10 很差

Nora

不滿:整潔度和住宿狀況
於 2021 年 1 月住了 5 晚
Sagar T. 於 2021年1月26日的回應
Thanks for the time.

6/10 一般

Gary

商務旅客
讚好:職員與服務
於 2021 年 1 月住了 1 晚
Sagar T. 於 2021年1月7日的回應
Thanks for the rating.

2/10 很差

AS (Scarborough)

家人同遊
不滿:設施服務和住宿狀況
Did not like anything at all. Not clean at all specially during covid time. There were fingerprints on furniture and dead flies by the window and the washroom handle was broken and the lamp was not working either. Worst experience ever.
於 2021 年 1 月住了 1 晚
Sagar T. 於 2021年1月4日的回應
We apologize for the inconvenience. We will let to know to the concerned department. Thanks for letting us know.

2/10 很差

真實旅客

不滿:職員與服務、設施服務和住宿狀況
於 2020 年 12 月住了 1 晚
Sagar T. 於 2020年12月21日的回應
Thanks for the review.

10/10 優異

Anwar

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚
Sagar T. 於 2020年12月11日的回應
Thanks for the review.

10/10 優異

Sumit

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚
Sagar T. 於 2020年12月6日的回應
Thanks for the review.

8/10 不錯

真實旅客

讚好:整潔度和住宿狀況
All good location near 401 which is convenient. Staff friendly rooms clean.
於 2020 年 11 月住了 1 晚
Sagar T. 於 2020年12月5日的回應
We really appreciate your review. Thanks for choosing the Travelodge Toronto East.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 11 月住了 2 晚
Sagar T. 於 2020年12月2日的回應
Thanks for the review.

8/10 不錯

James

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 3 晚
Sagar T. 於 2020年11月28日的回應
Thanks for the review.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Everything was excellent, staff, service, the room...only complaint I would have is the to go breakfast...it be nice if the food was a little fresher. Other than that excellent place to stay!
於 2020 年 11 月住了 2 晚
Sagar T. 於 2020年11月28日的回應
We really apologize for the inconvenience due to breakfast.

2/10 很差

Edward

不滿:整潔度、職員與服務和住宿狀況
Cockroaches in room
After 90 minutes in our room we saw cockroaches on the dresser and one on the bed. We immediately went down to reception and told the lady at the desk. She was very apologetic and said we would not be charged for the room, and we checked out and left. A week later I was charged by the hotel for the room. I contacted customer service and eventually, after several weeks was contacted by the hotel manager who told me that I was incorrect and there had been no cockroaches in the room and they were not refunding the charge. After that reply I contacted head office and to date have received no reply. I will absolutely never stay here, or in any other hotel in this chain again.
於 2020 年 8 月住了 1 晚
Sagar T. 於 2020年11月28日的回應
We really apologize for the inconvenience. We will look into this matter. Thanks.

10/10 優異

Uzma (Ottawa)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly. It was neat and clean hotel. Following all the measures.
於 2020 年 11 月住了 4 晚
Sagar T. 於 2020年11月25日的回應
We really appreciate your review and pleasure to have you as a guest. We are hoping to have your another future stay at Travelodge Toronto East. Thanks.

6/10 一般

Fatoumata

不滿:整潔度、職員與服務和住宿狀況
於 2020 年 11 月住了 2 晚
Sagar T. 於 2020年11月23日的回應
Thanks for the review.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 1 晚
Sagar T. 於 2020年10月24日的回應
Thanks for the review.

2/10 很差

Ashley

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
No, just no.
I didn’t have a comforter , just a literal sheet. The tub had mold, the room King suite was so tiny I couldn’t roll my bag past the bed. The bed wasn’t comfortable. This place was cheap but not cheap enough to justify the state the place was in.
於 2020 年 10 月住了 1 晚
Sujan Patel 於 2020年10月14日的回應
Thanks for your review. We apologize for the inconvenience, All our beds and bed linen are according to Travelodge Standards. All room sizes are the same.

2/10 很差

真實旅客

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
When we first checked in those blood on the sheets. They moved us to another room. Never told us that the rooms were not being cleaned due to covid and when you're staying there for five nights so every day we had to go downstairs to grab our own towels. The hot water in the washroom would take about 15 minutes to running the shower before it would come hot.
於 2020 年 10 月住了 4 晚
Sujan Patel 於 2020年10月13日的回應
We apologize for the inconvenience, We have a policy and procedure Document at the front desk for All guest to read and sign which has all the information about no housekeeping mentioned. We welcome you for your future stay and we will make sure you have a comfortable one.

4/10 欠佳

Manon Christiane Gérard

商務旅客
不滿:整潔度、職員與服務和住宿狀況
於 2020 年 10 月住了 1 晚
Sagar T. 於 2020年10月6日的回應
Thanks for the review.

10/10 優異

真實旅客

於 2020 年 10 月住了 1 晚
Sagar T. 於 2020年10月4日的回應
Thank you for your review.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 1 晚
Sagar T. 於 2020年10月3日的回應
Thanks for the review.

8/10 不錯

Roshan

於 2020 年 9 月住了 1 晚
Sagar T. 於 2020年10月10日的回應
Thanks for the review.

6/10 一般

Bonnie

讚好:整潔度、住宿狀況和客房舒適度
NO CASH OR DEBIT/Credit, credit c only
Check in was a bit complicated, no warning that it’s Credit card only, a deposit of $450.
於 2020 年 9 月住了 2 晚
Sagar T. 於 2020年9月28日的回應
We are not accepting cash/debit which is mentioned in the fine print and on the front desk counter as well. We apologize for any inconvenience.

6/10 一般

真實旅客

於 2020 年 9 月住了 1 晚
Sagar T. 於 2020年9月26日的回應
Thanks for the review.