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“The property is clean and modern… great location across the street from the beach. The sea facing rooms don’t really have a great view if that’s important you need to upgrade. The one thing I will comment- breakfast is a joke… it’s in a conference room, bagels, cereal, milk… they don’t replenish much and aren’t sensitive to dietary needs- I asked for help and one front desk attendant said “we never have people with dietary needs” and essentially refused to help me… whereas another one was very……

“Très belle chambre sur les rochers face à la mer. Décor idyllique. Le resto était bon, la petite cuisinette dans la chambre très pratique et l'hôtel n'était pas neuf, mais propre. Une très belle expérience à cet hôtel!”

“Overall average property. Nice people, poor service mostly because understaffed, out of a lot of menu choices, dinner took over an hour and a half to be served. Ok for a night layover but wouldn’t stay for several days/week”

“We had a beach villa and it was absolutely beautiful. We would return here without a doubt if we come back to Tortola. The front desk staff and concierge helped coordinate our entire stay. We had 2 massages there (highly recommend), chartered a boat through the resort, and used their transport cars multiple times. Thank you Long Beach! ”

“Clean rooms, good food and drinks. It is secluded but close to most everything. ”

“Front desk clerk was amazingly responsive, attentive and professional.”

“The manager Ashur was most helpful and responsive. They responded to minor issues promptly. We loved the large space and stunning view. The bed was super comfy. The kitchen had plenty of equipment. Would highly recommend. One suggestion - add a sofa bed for additional guests. Note: there is a single hideaway bed. ”

“洗澡時候水壓很小”

“On site shopping, pool, grocery , clean rooms, good food, coffee shop, restaurant. 10/10 ”

“Experience perfection. ​Our stay at Sugar Mill was incredible. The room was perfect, offering stunning sunrise and sunset views that were the highlight of our mornings and evenings. Rupert and Andrea were so welcoming, expertly coordinating all our rides and boat trip. With impeccable service and delicious food, it was an incredibly relaxing getaway, we truly cannot wait to come back!”

“Absolutely wonderful.. The staff was so friendly. You cant beat the view. ”

“We found the villas to be charming and everything we needed. This is not a high end hotel but it is clean, and quaint and comfy. The balconies have wonderful views of the Tortola bay. I took way too many pictures! The hostess and cleaning staff are very friendly and helpful if you have questions. It is a quick walk to the beach and many restaurants. Beds are cozy, WIFI works well. Showers are not the best - hot water runs out fast but that would be my only concern.”

“The stove was not working. The bathtub was rusty and the toilet paper holder was broken. The location and view were good but the property could use a little attention ”

“Clean room & the perfect patio to sit & watch the waves come in. There is also a restaurant on property that was wonderful and were great hosts. Room was clean and AC was strong even though it was a scorcher outside. Check in process was easy and personal. Would stay here again ”

“Great location near airport !! ”

“The harbor could be viewed . Staff was friendly but the property is rundown and dirty. The pool was small and covered. We didn't swim. Wouldn't stay there again”

“Perfect for both a little sightseeing and a lot of relaxing.”

“Nelle was way beyond helpful! Anticipating our needs and offering caring support. The bed and pillows were so comfortable it makes us want to get a new mattress when we return home. ”

“Our view, room and our host were amazing. We would stay here again. The king bed is very comfortable. ”