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鉑爾曼圖盧茲中心蘭布拉酒店的評價

4 out of 5
鉑爾曼圖盧茲中心蘭布拉酒店
84, allées Jean Jaurès, Toulouse, Haute-Garonne

評價

9.2

卓越

10 分評分，優異；791 則評價中有 486 則" "
8 分評分，不錯；791 則評價中有 248 則" "
6 分評分，一般；791 則評價中有 40 則" "
4 分評分，欠佳；791 則評價中有 13 則" "
2 分評分，很差；791 則評價中有 4 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

dongjun

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
一般般吧，商务型酒店
於 2022 年 6 月住了 1 晚
Camille, Guest relation manager 於 2022年7月2日的回應
Dear Madam or Sir, We were truly pleased to welcome you in our hotel and we would like to thank you for your trust. We will be waiting to welcome you again and do everything possible for you to be fully satisfied, Best regards, Camille, Guest relation manager

10/10 優異

long

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒适安静
前台工作人员态度好，酒店安静舒适，房间相对很大，离闹市区只要步行5分钟，很好的入住体验。
於 2019 年 8 月住了 6 晚
Camille, Guest relation manager 於 2019年9月7日的回應
Dear Madam or Sir, We would like to thank you all your positive comments about our service and facilities ! We will be delighted to welcome you again soon ! Best Regards, Camille, Guest relation manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
住宿体验一般
酒店离火车站很近，相对来说离市中心就有点远，但是城市不是很大，所以感觉上也没有很远。 酒店前台服务不错，但酒店本身维护的不是很好，卫生也是一般般。
於 2018 年 7 月住了 1 晚
Julie Dalla Cia 於 2018年8月23日的回應
Thank you for taking the time to tell us about your experience at the Hôtel Pullman Toulouse Centre. I am sorry to read that your experience did not meet totally your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Dalla Cia Guest Relation

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
商务型酒店，总体不错
酒店离火车站很近，步行五分钟既可到达。 城市本身也不是很大，所以离中心城区也不远，酒店员工服务也不错，只是清洁度稍微欠缺了点
於 2018 年 6 月住了 1 晚
Julie Dalla Cia 於 2018年7月3日的回應
Dear Sir/Madam, Thank you for your comment regarding your recent stay with us at Pullman Toulouse Centre. We hope we will see you again soon, Best regards, Julie Dalla Cia Guest relation manager

10/10 優異

Thomas

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good hotel but had to wait for bar service!
於 2024 年 4 月住了 3 晚

10/10 優異

Diane

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent!
於 2024 年 4 月住了 1 晚

10/10 優異

Juan (New York)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Art in the lobby
於 2024 年 3 月住了 1 晚

10/10 優異

Alexandre

於 2024 年 1 月住了 1 晚

10/10 優異

Alexandre

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Excellent !
Excellent !
於 2024 年 1 月住了 1 晚

10/10 優異

Janine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Koawo koko

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Laurent

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très bon séjour!
Très bel hôtel avec une équipe au petit soin!
於 2023 年 12 月住了 1 晚

10/10 優異

Aminata

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
La localisation, les équipements et le personnel étaient au niveau. Je recommande
於 2023 年 12 月住了 2 晚

10/10 優異

Judith

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel - slept well with no noise. Comfy beds. Amazing and helpful staff.
於 2023 年 11 月住了 1 晚

10/10 優異

Arnault

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯

Marc

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel bien situé et chambres spacieuses
Hôtel très bien situé tout proche de l'hypercentre et accessible. Parking spacieux avec service voiturier. Chambre spacieuse et calme. Bon petit-déjeuner.
於 2023 年 10 月住了 2 晚

10/10 優異

EYAL

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

Claude

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 9 月住了 3 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Politique de Pre Authorisation Horrible!
Première fois en France qu’un hôtel me demande un pre authorisation de carte bancaire supérieure au prix de la chambre! Incapable de me montrer les conditions générales de vente! On me répond que c’est le principle de l’hôtel! Dans ce cas faut l’afficher ouvertement sur le site!
於 2023 年 8 月住了 3 晚

10/10 優異

Lavender

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to downtown. Convenient. Easy Parking. Friendly stuff. Nice room.
於 2023 年 8 月住了 1 晚

8/10 不錯

Jose Martin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯

Jose Martin

讚好：整潔度、住宿狀況和客房舒適度
Experiencia positiva
El hotel está muy bien. Cerca del centro ( a 10 minutos caminando) aunque en un lugar más tranquilo. Las instalaciones bastante bien. El restaurante muy bien. Nos quedamos dos noches y olvidaron hacer la habitación.
於 2023 年 8 月住了 1 晚

10/10 優異

Michele

伴侶同遊
讚好：設施服務
Very modern, spotless, very friendly staff
於 2023 年 8 月住了 1 晚

10/10 優異

Mary

於 2023 年 8 月住了 1 晚

10/10 優異

Antoine

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Erika

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a great place to stay in Toulouse, it’s a bit out of the old city but still easy to get anywhere. The staff was very nice and helpful - I was only in Toulouse for a very short time and they sent me to great restaurants and how to get around the city. Room was really nice with a mini fridge, water and hot pot and clean! I left the city with a great feeling about the people and place due to the people at this hotel!
於 2023 年 8 月住了 1 晚

8/10 不錯

Kwangsek

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel is conveniently located near the train station. It is a nice hotel but they don't maintain the equipment in the gym. The multi-station equipment in the gym is broken for a long time. They didn't fix it. This is unacceptable for a supposedly "5 ⭐' hotel.
於 2023 年 7 月住了 1 晚

6/10 一般

Salvador

於 2023 年 7 月住了 2 晚

10/10 優異

Luc

家人同遊
讚好：整潔度、職員與服務和設施服務
Staff très aimable !
於 2023 年 7 月住了 2 晚

10/10 優異

Christophe

於 2023 年 7 月住了 1 晚

4/10 欠佳

mark

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
I would recommend anyone staying at this hotel to verify that the air conditioning works before you check into the room. After we checked into our room, we tried to turn on the air conditioning. It didn’t work at all, had a repair man come to take a look and it was unfixable. Apon checking out of the hotel, I asked the front desk person a discount on the room, and was denied any form of discount. I was told that he would refer my issue with the manager, finally all that I was offered was a complementary voucher for two nights to be used within the year. This is exceeedingky unhelpful, as I live in Canada and dont have a chance to use these vouchers. I did explain this to the front desk person, but clearly he was not listening. I do not recommend this hotel.
於 2023 年 7 月住了 1 晚

6/10 一般

Manjeet Kaur

家人同遊
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
This hotel was mediocre at best.
於 2023 年 7 月住了 2 晚

10/10 優異

Ian

讚好：整潔度、職員與服務和住宿狀況
All The staff were really great. Very Early checkin after a 4am start to the day was a godsend.
於 2023 年 7 月住了 1 晚

8/10 不錯

Isabela

於 2023 年 6 月住了 1 晚

10/10 優異

Frédéric

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Très bien a proximité de la vieille ville 10 min à pied. Personnel de de la réception au petit soin.
於 2023 年 5 月住了 3 晚

10/10 優異

Sridhar

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
All amenities provided
Very good place to stay
於 2023 年 6 月住了 1 晚

8/10 不錯

Karen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 優異

Arlene

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Soren and Thibault were incredible at reception. We had a problem with our lost luggage and they made several calls for us.
於 2023 年 5 月住了 1 晚

10/10 優異

Manuel

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Todo siempre puede ser mejor,en este caso practima
Muy bien,buena ubicación y el personal en general atento
於 2023 年 4 月住了 2 晚

10/10 優異

Marie-Therese

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There was a lot of noise from the room above which kept me awake at night
於 2023 年 4 月住了 3 晚

8/10 不錯

Grant (Burbank)

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Few minutes from the center, reasonably priced, friendly English speaking staff. Seems newly remodeled but carpets inside the room are old , stained & dirty. Plus 2 long black hairs were in the bathroom…
於 2023 年 4 月住了 1 晚

10/10 優異

James (Indianapolis)

多人同遊
讚好：整潔度、設施服務和住宿狀況
The staff was extremely helpful to our little group of 5 who were staying there. Our room was very similar to other Pullman rooms at other hotels - clean, modern, spare. There was nothing not to like.
於 2023 年 4 月住了 4 晚

10/10 優異

JUNE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely staff
Check in was quick and efficient. All staff that we came across were really helpful. Our room was on the seventh floor, which is what we requested. The bed was super comfy, with plenty of storage space in the room. The bathroom is good, however it has a separate room for the toilet and which I found extremely wired a window in the bathroom facing the bedroom? The only problem we found was that the aircon was on a fixed setting unable to be turned down, which made the room unbearably hot. We had a brilliant stay and would definitely return.
於 2023 年 4 月住了 3 晚

6/10 一般

thierry

不滿：整潔度和住宿狀況
djd,jydf,d
於 2023 年 4 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 優異

Dimitar

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚

10/10 優異

Bedan

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property, clean and great staff. Really pleased
於 2023 年 2 月住了 3 晚

6/10 一般

Daniel (London)

親子同遊
讚好：整潔度
不滿：職員與服務
It bills itself as a 5-star hotel - it is not. It is a high 3-star, low 4-star hotel at best. They only had one person on at check-in time -- so had to wait 15 mins to check in -- and the room wasn't ready at the time so had to wait more time. The person at the front desk at the check-in didn't really know the area -- although the staff on Sunday was excellent. The beds are probably the worst I've ever encountered -- so soft like sleeping on a bouncy castle -- which is terrible for anyone that likes their spine. Was supposed to have a VIP experience with Expedia -- but no clue as to what that should have been as nothing was on offer to us. Would find a different hotel in Toulouse next time.
於 2023 年 1 月住了 2 晚
Camille, Guest relation manager 於 2023年1月24日的回應
Dear Sir, We would like to apologize because your stay was not up to your expectations and up to our standards ; be assured we are taking good note of your remarks. We are taking all the appropriate measures to solve the issues mentionned as guest satisfaction is our top priority.We hope to have the future opportunity to earn your trust back as we do not want you to stay on this note.Best regards,Camille, Guest relation manager

8/10 不錯

Bruno

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚
Camille, Responsable Relation Clientèle 於 2023年1月7日的回應
Cher Monsieur, Un grand merci pour votre confiance et retour d'expérience. Nous espérons avoir la chance de pouvoir vous accueillir à nouveau prochainement et nous mettrons tout en œuvre afin de vous satisfaire encore davantage.Bien à vous,Camille, Responsable Relation Clientèle

8/10 不錯

Sabrina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚
Camille, Responsable Relation Clientèle 於 2023年1月2日的回應
Chère Sabrina, Un grand merci pour votre confiance et retour d'expérience. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement et nous mettrons tout en oeuvre afin de vous satisfaire davantage. Bien à vous, Camille, Responsable Relation Clientèle