「A beautiful property with friendly, knowledgeable staff. Loved the pool, loved the location and the room was spacious with great air con. Will be returning!」
「We stayed at this hotel for four days because it is advertised as a 5-star property. Unfortunately, the service was nowhere near 5-star standards.
We arrived early in the morning after a long transatlantic flight. Our reservation stated that early check-in was available for an additional fee. At check-in, Sofia told us our room was occupied and that we would receive a text as soon as it was cleaned. We returned at noon and were told to come back at 2 p.m. At 2 p.m., we were told it would not be...
「We chose this hotel for the laundry facilities.Only
of the washers and driers worked and these were terribly inefficient. The hotel has no AC. Otherwise our room was nice and the hotel staff were satisfactory.」
「front desk did not have room resdy for 4 pm arrival no on hotel parking available and was met with a shrug when asked about parking street parking can be found」