室外泳池;躺椅

海鷗渡假村的評價

3 out of 5
海鷗渡假村
74 The Esplanade, Belgian Gardens, QLD

評價

7.8

不錯

10 分評分,優異;29 則評價中有 13 則" "
8 分評分,不錯;29 則評價中有 8 則" "
6 分評分,一般;29 則評價中有 3 則" "
4 分評分,欠佳;29 則評價中有 2 則" "
2 分評分,很差;29 則評價中有 3 則" "

8.8/10 

整潔度

8.4/10 

職員與服務

8.6/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Johannes Hermanus

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very well situated.
於 2024 年 3 月住了 3 晚

10/10 優異

Robbie

讚好:整潔度、職員與服務和住宿狀況
Stay here was nice n quiet, room was spacious, comfy n clean. Staff are friend n helpful. The location of the Seagulls isn’t to far from the strand n other attractions. Looking forward to staying here again
於 2024 年 2 月住了 3 晚

10/10 優異

Amanda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fresh clean rooms, friendly staff, no fuss check in, great pizza.
於 2024 年 2 月住了 1 晚

4/10 欠佳

Kyle

家人同遊
不滿:住宿狀況
於 2024 年 1 月住了 1 晚
Nathan 於 2024年1月29日的回應
Hi Kyle,Thank you for taking the time to review us. Its disappointing we only rated 4/10 as nothing was mentioned to us during your stay and we would of have been able to address any issues raised.We wish you well on your future travels

6/10 一般

ANNA (Beenleigh)

於 2024 年 1 月住了 1 晚
Nathan 於 2024年1月29日的回應
Hi Anna,Thanks for the review.We wish you well on your future travels.

2/10 很差

Daniel

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The property is very rundown and should be closed for safety reasons. There were no staff at the resort at all. Restaurant and bar closed or simply no one working to even order food. No one answers the after hours phone number even during reception times. Worst experience by far.
於 2023 年 12 月住了 3 晚
Nathan 於 2024年1月16日的回應
Hi Daniel, Thank you for taking the time to review us. After reviewing your booking, I note that of the 3 nights you stayed with us our restaurant was closed for 2 of those, which are our scheduled closed days Sunday and Monday. On the first night of your stay, Saturday, our restaurant and bar were open until 8.30pm. Our Resort is in the final stages of our refurbishment so some areas working areas however this is confined to one block at a time and a section of our carpark. I would like to thank you for choosing Seagulls Resort and I wish you well on your future travels.

8/10 不錯

karine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nous avions réservé un appartement 2 chambres. A notre arrivée, nous avons eu 2 chambres séparées pour nous 4. Il n'y avait pas de cuisine. Nous avons diner dehors. Chambres 129 et 130 très bien équipées pour le petit déjeuner, modernes, propres et spacieuses. Bord de mer accessible à pied. Promenade agréable. Tarif attractif avec Expedia. Piscine tres chaude.
於 2023 年 12 月住了 1 晚
Nathan 於 2024年1月16日的回應
Merci d'avoir pris le temps de nous évaluer. Je suis heureux de lire que vous avez trouvé nos chambres et nos installations agréables. j'espère que vous avez apprécié le reste de votre voyage.

2/10 很差

Albert

於 2023 年 12 月住了 1 晚
Nathan 於 2024年1月29日的回應
Hi Albert,Thank you for taking the time to review us. It is unfortunate that you have rated us a 1/10 when you didnt actually stay here. You realised you had booked on a night when our restaurant is closed and left within approx. 10mins. Not really fair to judge us so harshly when you made the error.We wish you well on your future travels

10/10 優異

Jeananne

讚好:整潔度、職員與服務和住宿狀況
The beds were so comfortable and so are the pillows! The staff are so friendly and the food lovely with realistic not overinflated price. I'll definately stay again!
於 2023 年 12 月住了 1 晚
Nathan 於 2024年1月29日的回應
Hi Jeananne,Thank you for the awesome review - everyone is loving our new beds! We look forward to your return and hope to see you again soon.

10/10 優異

Linda

讚好:整潔度、職員與服務和住宿狀況
Fresh, modern, clean and spacious room.
於 2023 年 11 月住了 1 晚
Nathan 於 2024年1月29日的回應
Thanks for the review Linda, we hope to see you again!

8/10 不錯

Leigh-anne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Can see that they are doing lots of work on improving the rooms and environment, which is lovely to see. No curtains on windows so we were awake early by lights.
於 2023 年 11 月住了 2 晚

10/10 優異

Meg

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We thoroughly enjoyed our stay at the resort. Would definitely stay again
於 2023 年 11 月住了 4 晚
Nathan 於 2023年11月9日的回應
Hi Meg,We look forward to welcoming you back to Townsville!

8/10 不錯

Carolynn

讚好:整潔度和職員與服務
於 2023 年 11 月住了 1 晚
Nathan 於 2023年11月9日的回應
Thanks for taking the time to review us!

10/10 優異

Nellie-Jane

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really beautiful grounds and renovated rooms! Would definitely stay again.
於 2023 年 11 月住了 1 晚
Nathan 於 2023年11月9日的回應
Hi Nellie-Jane,Thanks for the great review - we look forward to welcoming you back!

8/10 不錯

Paul

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great value for money although I've noticed that the complimentary water is no longer in the rooms, its the small things
於 2023 年 10 月住了 1 晚
Nathan 於 2023年11月5日的回應
Hi Paul,Thank you for your review - we have moved the complimentary water from the fridge to putting it on the bench top. I do apologize if this was not in your room.Thank you for choosing Seagulls Resort

10/10 優異

Ellen

讚好:整潔度和職員與服務
於 2023 年 9 月住了 1 晚
Nathan 於 2023年11月5日的回應
Hi Ellen,Thank you for the 10/10 review - we look forward to welcoming you back to Seagulls Resort!

6/10 一般

Raewyn

伴侶同遊
讚好:整潔度、職員與服務和設施服務
The room was clean but the spa bath did not work. The whole hotel looked like it needed some TLC it was unkempt.
於 2023 年 9 月住了 1 晚
Management 於 2023年9月28日的回應
Hi Raewyn,Thank you for taking the time to review Seagulls Resort.After reading your comment re the spa I have personally checked your room and had no issue with the spa so I'm unsure why you couldn't get it to work - had you brought this to our attention we could have addressed this during your stay.Regarding the hotel needing some TLC we are currently undergoing a multimillion dollar refurb and at times do have trades and works happening, we do try and keep this to a minimum however it is all part of our grand plan to become one of Townsville's premier accommodation destinations. Thank you for choosing Seagulls Resort and I wish you well in your future travels.

8/10 不錯

Simon

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Management 於 2023年9月28日的回應
Thanks for your review Simon!

8/10 不錯

Alexander

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Für ein Motel-Room überdurchschnittlich ausgestattet.
於 2023 年 9 月住了 1 晚
Management 於 2023年9月28日的回應
Vielen Dank für Ihre Bewertung

10/10 優異

Scott

於 2023 年 9 月住了 1 晚
Management 於 2023年9月28日的回應
Thanks for an awesome review Scott!