“This was one of the worst hotel experiences I’ve had, and at £85 for the room, it is frankly unbelievable how poor the overall standard was.
From the moment I arrived, the tone was set by an incredibly rigid and unfriendly approach. I asked about check-out time and was told it is strictly 11:00 AM, and even being 5 minutes late would result in a £20 charge. No flexibility, no understanding — just a transactional, almost punitive attitude towards guests.
The condition of the hotel was equally……
“This was one of the worst hotel experiences I’ve had, and at £85 for the room, it is frankly unbelievable how poor the overall standard was.
From the moment I arrived, the tone was set by an incredibly rigid and unfriendly approach. I asked about check-out time and was told it is strictly 11:00 AM, and even being 5 minutes late would result in a £20 charge. No flexibility, no understanding — just a transactional, almost punitive attitude towards guests.
The condition of the hotel was equally……
Mazhar