The staff was great—especially Kieran at the desk. The only disappointment was the pool. We had booked for my daughter to swim. The first night—the pool closed early due to a holiday. The morning after, pool time in the morning was for adults only. When we finally got to the pool, we were told swim caps were required and had to be purchased for 2 euros each. In the end, it wasn’t worth paying 2 euros per person since my daughter just wanted to swim for 20 minutes and I was required to be in the pool with her since she was 12 years old. In the USA, parents are allowed to be at poolside to watch kids swim and pool caps not required so we were a bit taken aback by the strict rules.