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特洛伊智選假日套房酒店 (IHG 旗下酒店)的評價

3 out of 5
特洛伊智選假日套房酒店 (IHG 旗下酒店)
60 Troy Town Dr, Troy, OH

評價

9.0

卓越

10 分評分，優異；694 則評價中有 456 則" "
8 分評分，不錯；694 則評價中有 167 則" "
6 分評分，一般；694 則評價中有 40 則" "
4 分評分，欠佳；694 則評價中有 13 則" "
2 分評分，很差；694 則評價中有 18 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Audrey

伴侶同遊
We enjoyed our 1 night stay, staff was very pleasant, the room was very clean and comfy. Breakfast was good. We would stay there again.
於 2024 年 4 月住了 1 晚

10/10 優異

Dorothy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Right off the highway. Friendly people at check in. Spacious room. No issues.
於 2024 年 4 月住了 1 晚

10/10 優異

Nathaniel

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I only stayed for one night. The room was nice and it was quite and excluded from the busy highway.
於 2024 年 4 月住了 1 晚

10/10 優異

Lorie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here several times and always nice
於 2024 年 4 月住了 1 晚

10/10 優異

Kiera

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The indoor pool was great!
於 2024 年 4 月住了 1 晚

4/10 欠佳

Lee

家人同遊
讚好：職員與服務
不滿：住宿狀況
The pool was not maintaine well and left a film on pur skin
於 2024 年 4 月住了 1 晚

10/10 優異

Alice

伴侶同遊, 寵物同遊
讚好：整潔度、設施服務和住宿狀況
It was nice quiet and clean.
於 2024 年 4 月住了 1 晚

10/10 優異

Jim

家人同遊, 親子同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Thank you to the staff, they helped make the solar eclipse viewing awesome!!! :-)
於 2024 年 4 月住了 2 晚

10/10 優異

Ellen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff wonderfully friendly and helpful. Room lovely, clean, spacious. Location convenient.
於 2024 年 3 月住了 1 晚

10/10 優異

Pamela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy clea stay
於 2024 年 3 月住了 1 晚

6/10 一般

Mark

家人同遊
讚好：住宿狀況
不滿：職員與服務
Service was bad. Toilet was plugged and no sheets or blankets for pull out bed.
於 2024 年 3 月住了 1 晚

8/10 不錯

Naomi

於 2024 年 3 月住了 1 晚

10/10 優異

kyungtek

於 2024 年 3 月住了 1 晚

8/10 不錯

Jennifer

於 2024 年 3 月住了 1 晚

6/10 一般

Marcella

家人同遊
讚好：整潔度
不滿：設施服務
The room was just fine but breakfast was not good! No cinnamon rolls, pancake machine was broken and the hot food was just above room temp.

8/10 不錯

Lorie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice breakfast
於 2024 年 3 月住了 1 晚

10/10 優異

ANTHONY R

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

6/10 一般

Analinn

讚好：職員與服務
不滿：整潔度
於 2024 年 3 月住了 1 晚

10/10 優異

Ashley

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a great place to relax at the end of a busy day! The breakfast bar was great and easy to find what I liked. My son enjoyed the pool and I enjoyed the fitness area!
於 2024 年 3 月住了 2 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Christa

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great. Could use a little tlc but otherwise it was great.
於 2024 年 2 月住了 2 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Megan

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nothing
於 2024 年 3 月住了 1 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Thomas

讚好：整潔度
於 2024 年 3 月住了 1 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Cassidy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Room was nice. Everything seemed clean. Breakfast was okay
於 2024 年 3 月住了 1 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Steve

讚好：整潔度、職員與服務和住宿狀況
Awesome stay
於 2024 年 2 月住了 2 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Todd (Blacklick)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Just impressed with customer service and the tremendous friendliness of staff. Facility was very well kept and brand new looking. Value was tops!
於 2024 年 2 月住了 1 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Donnie

於 2024 年 2 月住了 1 晚

6/10 一般

Robert

商務旅客
讚好：設施服務和住宿狀況
不滿：職員與服務
Manager entered my room while I was working and in a zoom meeting. They completely disregarded the do no disturb sign on my door due a previous guest leaving something plugged into the tv. I assume it was a fire stick or something, but no other explanation was given. The correct way to handle this would have been to call the room and confirm you can enter the space over something so unimportant.
於 2024 年 2 月住了 2 晚

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
Very friendly and helpful employee during check-in.
於 2024 年 2 月住了 1 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Jose

讚好：整潔度、職員與服務和住宿狀況
Front desk really nice people
於 2024 年 2 月住了 1 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

pamela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient, off I-75, beautiful room and great breakfast!
於 2024 年 2 月住了 1 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Jillian

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was great, breakfast was really nice for me and my kids. The pool area was nice and clean.
於 2024 年 2 月住了 2 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Craig

親子同遊
讚好：整潔度、職員與服務和住宿狀況
This was one of the nicest and cleanest hotels we have ever stayed! Beautiful place. Well done.
於 2024 年 2 月住了 1 晚

10/10 優異

Abshir

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 2 月住了 1 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Matar (Rockingham)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk receptionists were very kind, Tammy was amazing.
於 2024 年 2 月住了 4 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Mike

讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms are clean and modern!
於 2024 年 2 月住了 1 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

10/10 優異

Jordan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

8/10 不錯

Faegan

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Proximity to destination. All staff we engaged were polite and respectful and friendly.
於 2024 年 2 月住了 1 晚
Taylor 於 2024年2月15日的回應
Thank you for taking the time to leave feedback about your stay. We are glad to hear that you enjoyed your time at our property and we look forward to having you back during your future travels.

10/10 優異

Marica

親子同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
Good place to spend a night or two. Friendly front desk.
於 2024 年 2 月住了 1 晚
Taylor 於 2024年2月15日的回應
Thank you for taking the time to leave feedback about your stay. We are glad to hear that you enjoyed your time at our property and we look forward to having you back during your future travels.

10/10 優異

Charlene

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great place to stay very clean
於 2024 年 2 月住了 1 晚
Taylor 於 2024年2月15日的回應
Thank you for taking the time to leave feedback about your stay. We are glad to hear that you enjoyed your time at our property and we look forward to having you back during your future travels.

10/10 優異

Tabitha

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Safe for traveling, and at an affordable price!
於 2024 年 2 月住了 1 晚
Taylor 於 2024年2月15日的回應
Thank you for taking the time to leave feedback about your stay. We are glad to hear that you enjoyed your time at our property and we look forward to having you back during your future travels.

6/10 一般

Ryan

家人同遊
讚好：整潔度和住宿狀況
Check in was at 3 but we couldn’t get into our room until 4 because it wasn’t ready. Wasn’t the most convenient when you have to wait with 4 kids. Also, the pool stated it was open until 11pm. When it hit 10pm, the lights went out. When asked, the service desk stated they couldn’t control the lights but we could swim in the dark. My young kids were too afraid and disappointed since they had just gotten in the pool. The hotel overall was nice, but we’ll probably choose differently in the future.
於 2024 年 2 月住了 1 晚
Taylor 於 2024年2月15日的回應
Thank you for taking the time to provide feedback about your stay. We are sorry to hear that your stay did not meet your expectations. Our maintenance team was able to address the pool lights based on the concerns you brought to our attention. We apologize for the inconvenience you faced during your family's time using our pool facilities. We hope to be able to provide you an improved experience the next time you need lodging.

4/10 欠佳

Erin

於 2024 年 2 月住了 1 晚

10/10 優異

Gunnar

於 2024 年 2 月住了 1 晚

8/10 不錯

brittney

於 2024 年 2 月住了 1 晚

8/10 不錯

Dustin

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pool was open till 11:00 p.m. My son (wrestling tournament) wanted to swim, we have a pool at home u see. He was thrilled!
於 2024 年 2 月住了 1 晚
Taylor 於 2024年2月15日的回應
Thank you for taking the time to leave feedback about your stay. We are glad to hear that you enjoyed your time at our property and we look forward to having you back during your future travels.

8/10 不錯

Samantha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Poor water pressure.
I stayed here 6 nights in Jan 24. During that time on each of the diff floors. My favorite was the 3 rd floor. The beds were fancier and it felt more comfy. Breakfast and coffee and creamers were great. I would have like more than a rotation of two omelettes but the cinnamon rolls made up for it. My complaint is the water pressure. It didn’t matter the time of day or floor. The water pressure was bad. It resulted in me having to take longer showers to make sure all the soap was off of me or my shampoo was rinsed. I hope that the owner sees this message. I would have given 5 stars and recommended your hotel if the water pressure was good. The staff is amazing. Thank you for taking care of me while I was there.
於 2024 年 1 月住了 2 晚
Shawn 於 2024年2月16日的回應
Thank you Samantha for taking the time to post this feedback. We are working on finding the cause of this issue since it has been such a random occurrence and been two different water systems in the building. We have changed out the shower heads in the rooms that we have had these issues in and that seemed to alleviate the problem Thanks for letting us know so we could take care of this issue.

8/10 不錯

Michael

伴侶同遊
讚好：職員與服務和設施服務
Bathroom in our room was not the cleanest. But other than that our stay was good. Breakfast was good
於 2024 年 1 月住了 1 晚
Taylor 於 2024年3月17日的回應
Thank you for choosing Holiday Inn Express & Suites in Troy. We are glad to hear that you enjoyed your stay with us. We appreciate your patronage and hope to have you back during your future travels.

8/10 不錯

Timothy (Urbana)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great overnight experience. Comfortable and quiet. Wonderful breakfast options.
於 2024 年 1 月住了 1 晚
Taylor 於 2024年2月15日的回應
Thank you for taking the time to leave feedback about your stay. We are glad to hear that you enjoyed your time at our property and we look forward to having you back during your future travels.

8/10 不錯

Terena

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Taylor 於 2024年2月15日的回應
Thank you for taking the time to leave feedback about your stay. We are glad to hear that you enjoyed your time at our property and we look forward to having you back during your future travels.

8/10 不錯

Samantha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fix the water pressure
I stayed here 5 nights in January. Everything has been top notch except for the water pressure. During my stay I stayed on all three floors at one point or another. The water pressure from the showers is terrible. I shower all times of day during these stays and it has not improved. I also want to call out the entire staff for doing thier job so well. The bfast cinnamon rolls are delish. Coffee is good. Hotel is quiet.
於 2024 年 1 月住了 4 晚