Tsiv'on hotels from HK$1,058

"Very nice place , breakfast was excelent"

"Very nice hotel...but b/c it was off-season, breakfast was delivered and served to your room...which you would of thought was nicer. In truth, the breakfast in the dining room is much grander and lavish with more variety. Even though the breakfast delivered to our room was a generous portion of assortments, some of the items were not fresh. Also - the parking situation is unacceptable. For such a high class hotel with premium rates, parking at the hotel should be complimentary. Instead, there is paid parking close to the hotel or free parking further away from the hotel...disappointing! Aside from the food and parking situation, the hotel is beautiful and well maintained. The staff were very polite and helpful."

"No air conditioning, elevators barely worked. Staff were very helpful when they could be and we appreciated that."

"Hotel was beautiful with comfortable, well appointed rooms"

"Wonderful hotel!"

"Mixed review here. The pros - spectacular hotel grounds, beautiful design, peaceful setting, amazing view. The staff was friendly and went above and beyond to ensure guests were happy. Breakfast was good. Pool is beautiful. The kids club is great and was a favorite for young ones. The cons - rooms are very basic. Nothing special about them. We chose the Iris room because we were told that it’s the largest. The room is indeed huge, but very poorly designed. Moreover, it’s a safe room, which means a tiny window for a huge room. Felt claustrophobic at best. We paid up "

"Room was spotless and spacious. Excellent bathroom. "

"Everything perfect. Good food. Nice staff"

"I booked this hotel after seeing many positive reviews and was really looking forward to my stay. Unfortunately, my experience didn’t match what I expected. When I arrived, the lobby wasn’t very clean, but I hoped the room would be better. Sadly, the room had a strong smell of cigarettes, a clogged toilet, and dirty furniture. I spoke with the front desk, and the manager kindly offered to show me another room, but that one had similar issues. He then told me I could cancel and receive a full refund, which I agreed to. I was told the refund would take up to 14 days, but after waiting, nothing came through. When I called to follow up, it was difficult to reach the right person, and I was disconnected several times. Eventually, I had to dispute the charge with my bank, and the dispute was approved. However, a few weeks later, my bank reversed the refund because the hotel did not agree to issue it. Overall, I was disappointed — not only by the room conditions, but also by how the situation was handled afterward. I hope management takes this feedback seriously and improves both cleanliness and communication with guests."