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洛伊斯本塔納峽谷渡假村的評價

4.5 out of 5
洛伊斯本塔納峽谷渡假村
7000 N Resort Dr, Tucson, AZ

評價

9.0

卓越

10 分評分，優異；1003 則評價中有 651 則" "
8 分評分，不錯；1003 則評價中有 204 則" "
6 分評分，一般；1003 則評價中有 81 則" "
4 分評分，欠佳；1003 則評價中有 39 則" "
2 分評分，很差；1003 則評價中有 28 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Colleen

讚好：整潔度、職員與服務和住宿狀況
Pretty. Loved the little walk in the back
於 2024 年 4 月住了 1 晚

10/10 優異

Kathleen

讚好：整潔度、職員與服務和住宿狀況
Effortless, early check-in. Beautiful grounds, pleasant staff!
於 2024 年 4 月住了 1 晚

10/10 優異

Ciriza

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing stay, the staff is awesome and the hiking trails are beautiful.
於 2024 年 4 月住了 1 晚
Assistant Front Office Manager 於 2024年4月16日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Joel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful!!!
於 2024 年 4 月住了 2 晚
Assistant Front Office Manager 於 2024年4月14日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

8/10 不錯

Luis (Tucson)

於 2024 年 4 月住了 1 晚

6/10 一般

Hubert (Crystal River)

伴侶同遊
讚好：設施服務
不滿：職員與服務
We tried starting weeks before our stay to book a venue at the Lowes for my wife's 60th birthday. Despite the calls, messages, e-mails, and speaking with converge, front desk and even hotel security, no one would respond with options or venues for my wife's birthday. So, we had to book a venue at another locations for us and our 18 guest.
於 2024 年 4 月住了 3 晚
Assistant Front Office Manager 於 2024年4月14日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the difficulties experienced during your time with us, we thank you for your commentary and hope to host you again.

6/10 一般

Jaqueline

於 2024 年 3 月住了 4 晚
Assistant Front Office Manager 於 2024年4月27日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Anthony J

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful stay!!
於 2024 年 3 月住了 2 晚
Assistant Front Office Manager 於 2024年4月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Paul

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location and all the right amenities. We will definitely go back.
於 2024 年 3 月住了 2 晚
Assistant Front Office Manager 於 2024年4月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

8/10 不錯

Ashley

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gorgeous views
於 2024 年 3 月住了 3 晚
Assistant Front Office Manager 於 2024年4月14日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

6/10 一般

christopher

讚好：整潔度、職員與服務和住宿狀況
Nice grounds and walks. Nighttime dining not impressive. If you stay more than one or two nights, it’s gonna get dull.
於 2024 年 1 月住了 8 晚
Assistant Front Office Manager 於 2024年4月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Laurence (Durango)

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a wonderful resort for a relaxing vacation. I have stayed at this hotel several times and have always had an outstandingly positive experience. The rooms, the grounds, the amenities are all excellent. I love the ability to get dinner in the lobby/bar area, and to have my quiet, friendly dog with me. My only two suggestions are: First, more breakfast options for those not attending group meetings or conventions, such as a breakfast buffet or counter to order simple breakfast items. Second, more walking paths around the property, so one need not tread on the golf cart paths.
於 2024 年 3 月住了 4 晚
Assistant Front Office Manager 於 2024年4月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Diana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful Resort and worth every penny! Loved everything about it and we will definitely be back!
於 2024 年 3 月住了 2 晚
Assistant Front Office Manager 於 2024年3月22日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Gavin

讚好：整潔度、職員與服務和住宿狀況
Everything was so clean and beautiful
於 2024 年 3 月住了 1 晚
Assistant Front Office Manager 於 2024年3月22日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Viviana

讚好：整潔度、職員與服務和住宿狀況
Great place
於 2024 年 3 月住了 1 晚
Assistant Front Office Manager 於 2024年3月11日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

sonja

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Assistant Front Office Manager 於 2024年4月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Maria (Half Moon Bay)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved that post Christmas, many people were bringing their families for a fun family time. Everyone we saw was do happy and having a great time. Enjoyed a glass of wine in the bar/tv area in the eve! Others did as well.
於 2023 年 12 月住了 5 晚
Assistant Front Office Manager 於 2024年3月6日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Andrew (Catonsville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to just relax.
於 2024 年 2 月住了 1 晚
Assistant Front Office Manager 於 2024年3月3日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Felecia

讚好：整潔度、職員與服務、設施服務和住宿狀況
N/a
於 2024 年 2 月住了 1 晚
Assistant Front Office Manager 於 2024年2月26日的回應
Thank you for taking the time to share your experience, we are pleased to hear that you enhjoyed your stay with us and we look forward to hosting you again soon!

10/10 優異

Karen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Assistant Front Office Manager 於 2024年2月22日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Loews Ventana Canyon Resort! All The Best

6/10 一般

Harry

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Assistant Front Office Manager 於 2024年3月22日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Mikayla

於 2024 年 2 月住了 1 晚
Assistant Front Office Manager 於 2024年3月22日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

6/10 一般

Megan

讚好：整潔度
於 2024 年 2 月住了 1 晚
Assistant Front Office Manager 於 2024年2月19日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

May (Mercer Island)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. We came when it was too cold, but the pool area looks very nice. Great options for restaurants.
於 2024 年 2 月住了 2 晚
Assistant Front Office Manager 於 2024年2月19日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

6/10 一般

Marni

家人同遊
讚好：職員與服務和住宿狀況
不滿：設施服務
Room was average. Not very clean. Found item in room from a previous guest. Location was beautiful with access to great hiking. Lacked amenities - wanted late night food and nothing was available. Front desk ultimately gave us a nutrabar.
於 2024 年 2 月住了 1 晚
Assistant Front Office Manager 於 2024年2月17日的回應
Thank you for taking the time to complete our survey, your insights are greatly appreciated and are crucial for our improvement of guest experience. We appreciate the feedback, both the positive and the areas which require improvement. We thank you for bringing these observations to our attention. In order to rectify the issues stated in your feedback, your comments have been shared with the appropriate departments so that they may be addressed and we hope to have the opportunity to welcome you back again in the future.

8/10 不錯

Robert (Chatham)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was extremely disappointed with the dining and restaurant options. The only places to eat were two restaurants. One was fine dining where one should expect astronomical prices and reservations, the others place to eat was a combo bar/food area that only had 4 entrees and very limited selection. The resort is now specializing in conferences and corporate meetings. We traveled to restaurants in the city for most of our stay.
於 2024 年 2 月住了 5 晚
Assistant Front Office Manager 於 2024年2月17日的回應
Thank you for taking the time to complete our survey, your insights are greatly appreciated and are crucial for our improvement of guest experience. We appreciate the feedback, both the positive and the areas which require improvement. We thank you for bringing these observations to our attention. In order to rectify the issues stated in your feedback, your comments have been shared with the appropriate departments so that they may be addressed and we hope to have the opportunity to welcome you back again in the future.

10/10 優異

Julie

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
the property's location was quite beautiful.
於 2024 年 1 月住了 7 晚
Assistant Front Office Manager 於 2024年2月17日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

David (Phoenix)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Secluded setting against the beautiful mountain. City / valley views nice at night, although I thought we paid for a mountain view room and will specifically request that next visit. Grounds are terrific with a paved 10 min walk up to a beautiful waterfall.
於 2024 年 2 月住了 2 晚
Assistant Front Office Manager 於 2024年2月17日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Evan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Helpful friendly service. We were given a wheelchair with no questions asked and were able to use it for our entire time there. Bravo!
於 2024 年 1 月住了 4 晚
Assistant Front Office Manager 於 2024年2月12日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Cameron

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great Views
於 2024 年 1 月住了 4 晚
Assistant Front Office Manager 於 2024年2月8日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Mickey

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 2 晚
Assistant Front Office Manager 於 2024年3月22日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Falcon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The views were absolutely beautiful. Parking was a bit of a mess towards the end of our stay but in order to create more parking you would encroach more on the land so I understand you cannot have both.
於 2024 年 2 月住了 3 晚
Assistant Front Office Manager 於 2024年2月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Karen (Tucson)

讚好：整潔度和職員與服務
於 2024 年 2 月住了 2 晚
Assistant Front Office Manager 於 2024年2月8日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

8/10 不錯

Stephanie

讚好：整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed my stay. It’s in a quiet, picturesque location right next to excellent hiking trails. The grounds are beautiful & the service was excellent. My only complaint is that you can hear a lot of noise from adjacent rooms. The rooms don’t seem to be well insulated for noise. It wasn’t much of an issue though because my neighbors were quiet most of the time.
於 2024 年 2 月住了 3 晚
Assistant Front Office Manager 於 2024年2月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

8/10 不錯

RUTH (Tucson)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 2 晚
Assistant Front Office Manager 於 2024年3月22日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Marria

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Assistant Front Office Manager 於 2024年3月22日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

4/10 欠佳

andrew (San Rafael)

讚好：整潔度和設施服務
不滿：住宿狀況
rooms are very dated, dark; bathrooms are definitely subpar. nice lounge area and overall ambience in common areas.
於 2024 年 2 月住了 1 晚
Assistant Front Office Manager 於 2024年2月5日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the difficulties experienced during your time with us, we thank you for your commentary and hope to host you again.

10/10 優異

Monica (London)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Third time there. Showing its age a little in areas, but all things considered still the best place to stay in Tucson. A bit iconic.
於 2024 年 1 月住了 5 晚
Assistant Front Office Manager 於 2024年2月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

8/10 不錯

fouad

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 2 晚
Assistant Front Office Manager 於 2024年2月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

8/10 不錯

Nancy

於 2024 年 1 月住了 3 晚
Assistant Front Office Manager 於 2024年2月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

4/10 欠佳

Sasha

不滿：設施服務
於 2024 年 1 月住了 2 晚
Assistant Front Office Manager 於 2024年3月22日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

William

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property fantastic views, the rooms could be upgraded for sure, but it was very clean and we really had a great time. Really enjoyed it.
於 2024 年 1 月住了 4 晚
Assistant Front Office Manager 於 2024年2月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Julie (Santa Monica)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love the beauty surrounding this hotel as well as the architecture. it is a really nice quality unique hotel
於 2024 年 1 月住了 1 晚
Assistant Front Office Manager 於 2024年2月8日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

DENNIS

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The desert, view, golf links and pool is amazing. Great hotel.
於 2024 年 1 月住了 1 晚
Assistant Front Office Manager 於 2024年2月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

sam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Assistant Front Office Manager 於 2024年1月31日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Robin

讚好：整潔度、職員與服務和住宿狀況
Lovely property. Look forward to returning next year.
於 2024 年 1 月住了 3 晚
Assistant Front Office Manager 於 2024年2月5日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Karyn

讚好：整潔度、職員與服務、設施服務和住宿狀況
After a terrible experience at The Westin La Paloma, I had a wonderful time at Loewes. They provided a safe , clean and friendly environment. Wonderful staff, great pools, food and service.
於 2024 年 1 月住了 3 晚
Assistant Front Office Manager 於 2024年1月31日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Edwin

讚好：整潔度和設施服務
Its beautifully designed
Assistant Front Office Manager 於 2024年1月31日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Beverly

家人同遊
讚好：整潔度、職員與服務和設施服務
Staff are great, spa treatments wonderful. Property itself is somewhat outdated and could use an update.
於 2024 年 1 月住了 1 晚
Assistant Front Office Manager 於 2024年1月29日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!

10/10 優異

Brian

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel never ages. Been going for years and find something new each time. It is secluded yet close to activities. It is well laid out and tastefully appointed everywhere.
於 2023 年 11 月住了 5 晚
Assistant Front Office Manager 於 2024年1月29日的回應
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!