大堂

圖森機場華美達酒店的評價

2 out of 5
圖森機場華美達酒店
5251 S Julian Dr, Tucson, AZ

評價

6.8
10 分評分,優異;458 則評價中有 128 則" "
8 分評分,不錯;458 則評價中有 115 則" "
6 分評分,一般;458 則評價中有 88 則" "
4 分評分,欠佳;458 則評價中有 66 則" "
2 分評分,很差;458 則評價中有 61 則" "

6.8/10 

整潔度

7.4/10 

職員與服務

6.4/10 

設施服務

6.4/10 

住宿狀況

6.8/10 

環保程度

評價

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Los empleados eran muy amables.
於 2022 年 10 月住了 1 晚
Gail 於 2022年10月25日的回應
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ramada by Wyndham Tucson Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

2/10 很差

Luis

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
La propiedad muy sucia, la estancia con mucho ruido por parte de los huespedes, el estacionamiento muy inseguro, las regadera del baño no servia, te ofrecian cafe dentro del cuarto y no tenian ni agua. Te ofrecen desayuno y no tenian desayuno. En general la peor experiencia de un hotel en Tucson que he tenido. NO RECOMENDABLE.
於 2022 年 10 月住了 1 晚
Gail 於 2022年10月10日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 不錯

maritza

於 2022 年 9 月住了 1 晚

10/10 優異

Patrick

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚

4/10 欠佳

Victor

親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
la Ubicacion del Hotel es buena, pero le falta limpieza, En el desayuno no ponian suficiente para toda la clientela que habia en ese momento. En el cuanrto remodelaron muebles, la pintura esta en buen estado pero dejaron alfombra VIEJA, da un aspecto sucio y huele mal La refrigeracion del cuarto no enfria hacia mucho calor dentro del cuarto.
於 2022 年 9 月住了 2 晚
Gail 於 2022年9月30日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

4/10 欠佳

Ronald

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
Roaches
The Staff were amazing at the front desk it’s just the room had Roach’s and I woke up to 1 crawling on my foot so I checked out early!
於 2022 年 9 月住了 2 晚
Gail 於 2022年9月27日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

4/10 欠佳

Francisco

於 2022 年 9 月住了 2 晚

2/10 很差

Francisco

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
We stayed 2 nights the room was never clean,they only pick up trash once,no sanitizing bathroom,no clean towels,no vacuum the carpet.Breakfast was fine the first day,second day no eggs,no coffee,no orange juice,the excuse they were busy because the hotel was full and nobody was ready for that
於 2022 年 9 月住了 2 晚
Gail 於 2022年9月27日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 不錯

Linda

讚好:客房舒適度
不滿:職員與服務
Tv dont work. They never sent someone to fix anything and bring your own wxtra towels cause they will only give you one
於 2022 年 9 月住了 3 晚
Gail 於 2022年9月27日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

2/10 很差

真實旅客

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Greeted with Guns
I pulled up out front of the hotel to check in and was greeted by 2 men in the parking lot with guns out. I immediately left the area and went to another hotel down the road paying for that hotel, as well as being charged for this one because it was past the cancelation period. I guess if you are wanting to stay in a hotel where its aparent that people live month to month and dont care about your safety or the safety of the people you are traveling with then this is probably the spot for you.
於 2022 年 9 月住了 1 晚
Gail 於 2022年10月5日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very pleasant stay
The staff was wonderful! The rooms are very nice and spacious. There’s a very nice, well lit dressing room outside of the bathroom. Everything was clean and great with the exception of the bathroom tub. It was a little run down and clogged. It took a while to shower and check out in time.
於 2022 年 9 月住了 1 晚
Gail 於 2022年9月27日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

6/10 一般

Brandi

多人同遊
The room was ok- Major stains on the floor. Had a two bed room - only had 2 towels, one wash cloth that had a stain and no had towels. Had to go up front to get towels. The room has a sliding glass door next to parking - had major issues getting it open and the trying to close it and secure it was an act of congress. Syaff was polite.
於 2022 年 9 月住了 1 晚
Gail 於 2022年9月27日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

2/10 很差

Susan

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
Absolutely appalling
The pictures Do NoT match the hotel. The rooms are old and just patched with new paint. Dirty. Mold growing from the ceiling, air conditioning didn’t work in 100 degree weather, cobweb’s. Disgusting bathroom tub. Blood, yes blood on the comforter absolutely disgusted by this place. I never leave bad reviews but this place was the worst.
於 2022 年 9 月住了 2 晚
Gail 於 2022年9月27日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

4/10 欠佳

Zarina

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Both rooms rented had a foul stench.
於 2022 年 9 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
horrible will not stay again
first off the ac units are terrible they are to small to cool down the room for the arizona weather. it took a day and a half to cool down the room with the ac on all day and night. the room was very dirty. carpets had a pee smell. the front desk staff was helpful in trying to find a different room with better ac but all the rooms are the same.
於 2022 年 9 月住了 3 晚
Gail 於 2022年9月9日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 不錯

Darren

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Great place on a budget
This stay definitely had some highs and lows. Overall a great stay. The night desk clerk sat in the corner on her phone while the other clerk in training checked guests in. The room was clean and comfortable. Furniture was in great condition and lots of room. The breakfast was standard, coffee, eggs, sausage, and waffles. That’s all you really need. The parking lot has a back gate that is locked so getting to the location can be tricky when you are tired and it’s night time. I would stay here again, great peaceful place.
於 2022 年 9 月住了 1 晚
Gail 於 2022年9月6日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 優異

Jennifer

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚

10/10 優異

George

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel outside Tucson.
Excelent breakfast, big closet area inside the room, nice attention at the front desk.
於 2022 年 8 月住了 1 晚
Gail 於 2022年9月6日的回應
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ramada by Wyndham Tucson Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

6/10 一般

Mireya G

家人同遊
讚好:整潔度、職員與服務和設施服務
Me pareció muy agradable, pero el A/C no refrescaba nada, siempre tuvimos muchísimo calor, todo lo demás fue perfecto!
於 2022 年 8 月住了 1 晚
Gail 於 2022年9月6日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 不錯

Ron

於 2022 年 8 月住了 1 晚

2/10 很差

Tracey

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Full of bugs
Room was full of bugs. I actually left and stayed at the Hilton down the road. No bugs and by far much nicer
於 2022 年 8 月住了 1 晚
Gail 於 2022年9月6日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

4/10 欠佳

Manuelita

不滿:整潔度
Unhappy camper
There was an odd scent when we walked into the Lobby. We were not even sure we where the lobby door was located. It was alot different then what we were accustom to. The AC unit in the room was terrible. We had it as low as possible but it was still very warm in there. Very hard to get a good night sleep.
於 2022 年 8 月住了 1 晚
Gail 於 2022年8月23日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us duri

10/10 優異

Juan Pablo

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
bien en cuanto a calidad de las instalaciones y precio, podrían mejorar las regaderas de los cuartos, en general muy bien la estancia.
於 2022 年 8 月住了 1 晚
Gail 於 2022年8月23日的回應
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ramada by Wyndham Tucson Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 不錯

Tim

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Last min trip
Nice hotel. Comfy bed. Big room. Friendly employees
於 2022 年 8 月住了 1 晚
Gail 於 2022年8月23日的回應
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ramada by Wyndham Tucson Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

4/10 欠佳

Ernesto

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Primera y última ocasión. Que visitó un Ramada
Un hotel muy mal cuidado, el bufete terrible
於 2022 年 8 月住了 1 晚

8/10 不錯

Laura

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
不滿:客房舒適度
Terrible Bed
Went there for a night sleep and then i see the bed. The bed was absolutely terrible. Two twins pushed together to make a "king", there was a dip in the middle sonit sagged. So uncomfortable.
於 2022 年 8 月住了 1 晚
Gail 於 2022年8月20日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us duri

2/10 很差

Nancy

家人同遊
不滿:住宿狀況
Mejor no me quedé
La ubicación que mandó la app en la confirmación está errónea, está súper alejado y oscuro, no hay lámparas mercuriales decidí no hospedarme porque no había nadie en el escritorio para el check in y por lo solitario
於 2022 年 8 月住了 1 晚
Gail 於 2022年8月20日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us duri

10/10 優異

Jesus

於 2022 年 8 月住了 2 晚

4/10 欠佳

ek

伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
The Airconditioning was very loud. We needed a room ate the lower floor because we had too much luggage and they did not wanted to Help us. We transported our luggage a long distance in a terrible shape trolley The hotel appears to under reconstruction. They should have close it ! The pictures at the web page are misleading
於 2022 年 7 月住了 1 晚
Gail 於 2022年7月25日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

6/10 一般

Jorge Ivan

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
Ramada
Buen hotel solo que no van y dan limpieza al cuarto aún cuando se solicito con 24 horas de anticipación
於 2022 年 7 月住了 3 晚
Gail 於 2022年7月18日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ramada Tucson Airport
Easy check-in, room was clean, older hotel so carpet was worn, tub had chips, hot tub was not working, no service to airport.
於 2022 年 7 月住了 1 晚
Gail 於 2022年7月18日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 不錯

真實旅客

讚好:整潔度和客房舒適度
不滿:住宿狀況
於 2022 年 6 月住了 14 晚

6/10 一般

Francisco

於 2022 年 7 月住了 1 晚

4/10 欠佳

Jessica

家人同遊
讚好:職員與服務
不滿:整潔度和客房舒適度
於 2022 年 6 月住了 1 晚
Gail 於 2022年7月3日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

6/10 一般

Jesus

於 2022 年 6 月住了 1 晚

4/10 欠佳

Johnny

讚好:職員與服務
不滿:住宿狀況和客房舒適度
It was like a halfway house
於 2022 年 6 月住了 1 晚
Gail 於 2022年6月23日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 優異

Giovanni

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was awesome
於 2022 年 6 月住了 1 晚
Gail 於 2022年6月23日的回應
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ramada by Wyndham Tucson Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

2/10 很差

David

於 2022 年 6 月住了 1 晚

6/10 一般

Stanislas

家人同遊
不滿:設施服務和住宿狀況
Hotel moyen. Accès facile. Hôtel qui mériterait un coup de pinceau.
於 2022 年 6 月住了 1 晚
Gail 於 2022年6月18日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

4/10 欠佳

Alexandro

讚好:客房舒適度
不滿:住宿狀況
Overall comfortable stay, jacuzzi broken 😟
Room was comfortable and roomy,but I requested shower chair if they didn’t have one you’d have think they’d have told me at check in and asked if I needed a handicap shower since that’s the only way I could get shower chair, as I have a walker and mobility issues, can’t stand for long periods of time. Need assistance, I’m a fall risk. I did fall in shower during this stay. There are no railings, no safety treads in tub when getting in and out of show/tub combo dangerous for anyone as the bath mat has no grip on tile floor, the heat lamp is a nice feature in the bath area. Love the spacious room, changing area wish there was a vanity & stool there to do hair and makeup. Pool plaster was badly chipped and jacuzzi was filthy & didn’t work! Several people tried to use it including us after a two hour water workout. I do aqua therapy daily, then jacuzzi for physical therapy, so I always book hotels with both whenever possible. We did enjoy the hot breakfast here it has a reasonable variety sausage, waffle maker, bagel & cream cheese, yogurt, scrambled eggs, cranberry, orange juices these were just a few of the items available! Our room was clean, bed comfortable, hotel quiet.
於 2022 年 6 月住了 1 晚
Gail 於 2022年6月18日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 優異

Brenda

於 2022 年 6 月住了 1 晚

8/10 不錯

Manuel

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mas atencion con los acuerdos que hace el personal
Me fue muy bien, solo el persona del lobby ya habiamos hablado que saldriamos a cierta hora y nos acepto sin problema pero a la mera hora nos estuvieron hostigando que se iba tener que extender la nche
於 2022 年 6 月住了 1 晚
Gail 於 2022年6月11日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 優異

Amanda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, pool needs some attention and hot tub wasn't working June 2022. Hopefully it's fixed soon would stay again.
於 2022 年 6 月住了 1 晚
Gail 於 2022年6月11日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

10/10 優異

Norma

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

6/10 一般

Martin

不滿:住宿狀況和客房舒適度
Bed was uncomfortable, big gap in wall under the wall air conditioner. Bathroom door was positioned awkwardly. People yelling in the hall at all hours.
於 2022 年 6 月住了 1 晚
Gail 於 2022年6月11日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 不錯

Francisca

家人同遊, 多人同遊
讚好:職員與服務和客房舒適度
於 2022 年 6 月住了 2 晚

8/10 不錯

Alejandra

讚好:整潔度、職員與服務和客房舒適度
Front Desk Reception young lady made my night .
Front Desk Young lady was amazingly helpful. I checked in late it was a bit dark she was sweet and guided me to my room.. Room was clean, bed was comfortable. My one complains the shower waster would not drain so I was basically soaking on tube water while I showered. Tv was not picking up the cable line either. But that was minor..
於 2022 年 6 月住了 1 晚
Gail 於 2022年6月11日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

6/10 一般

Xavier

讚好:職員與服務和客房舒適度
不滿:整潔度和住宿狀況
swinming pool was dirty, Jacuzzi was out of service
於 2022 年 6 月住了 1 晚
Gail 於 2022年6月11日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

6/10 一般

真實旅客

家人同遊
讚好:整潔度和客房舒適度
You get what you pay for
The pool side view not as it was blocked by a tree. Though we asked for housekeeping for 2 days, we did not get and had to go down to the desk and ask again. Also, ran out of toilet paper and clean towels. Understaffed, when checked on the CSR could find our online reservation and then she proceeded to take a call from what I assume another employee and a sale of candy while I was waiting for her to return to me and tell me she found it. Then attendant in the cafe for breakfast was rude (blonde hair)
Pool view
於 2022 年 5 月住了 5 晚
Gail 於 2022年6月11日的回應
Thank you for choosing to stay at the Ramada by Wyndham Tucson Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.