6/10 一般
Amber
2026 年 3 月 23 日
满意：清洁度、员工和服务、住宿条件和设施
I chose a 3 due to my stay! And with that let me just say the hotel itself is great… the rooms are great. The beds are comfortable. The property it good and well kept… my biggest issue with my stay was being woke up by the people who were staying in the next conjoining room, with loud music playing at 130 in the morning, these people were a complete nightmare…
Calls were made to the front desk and security was sent up to tell them to turn the music off. Well with that being said they did not turn it off they turned it down and the woman and the unexplained things that were going on in that room were down right just a nightmare, music, extra adult activities, the woman in that room would not stop being loud, I finally caved and called again at 3am and asked if they would move them rooms! And that wasn’t a option I was giving the opportunity to move at 3 am but why pack all my stuff up move rooms while I’m already trying to sleep, I felt they should have been forced to move or off the premises to be honest! Finally around 5 am the woman decided to stop talking long enough for me to finally fall asleep, and when I’m talking noise I’m not just talking about 2 people having conversations I’m talking, music, hearing banging noises, hearing a smacking sound, the list goes on and on… it was hands dow the worst experience I’ve had in a hotel! I chose this hotel because I’ve used the spa inside this hotel and I love the hotel itself! I should have been given a full refund for this…
Amber
2026 年 3 月入住 1 晚
