2/10 很差
Steve
伴侶同遊
2023年12月3日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I booked my stay over 3 months prior to arriving and after driving 1200klm I found that they had cancelled my booking through Wotif even though I was assured that NO CONFIRMATION was required. There was actually something large happening in Tweed Heads as we checked 11 other facilities and they were all fully booked. The staff offered NO assistance at all and made out that we hadn't booked but I showed them my Wotif confirmation and all he said was - I have no booking. Wotif should drop this property off your list as it is your reputation that is now shattered as I am going to complain to everyone I can as we ended up sleeping in our car for a night and at 67 and 63, that was not a wonderful experience.
Steve
於 2023 年 12 月住了 2 晚