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迷霧藍色城市公園公寓酒店的評價

3 out of 5
迷霧藍色城市公園公寓酒店
60 Meridian Drive, Umhlanga, KwaZulu-Natal

評價

7.4

不錯

10 分評分，優異；166 則評價中有 52 則" "
8 分評分，不錯；166 則評價中有 54 則" "
6 分評分，一般；166 則評價中有 28 則" "
4 分評分，欠佳；166 則評價中有 14 則" "
2 分評分，很差；166 則評價中有 18 則" "

7.8/10 

整潔度

7.2/10 

職員與服務

8.6/10 

設施服務

7.6/10 

住宿狀況

5.4/10 

環保程度

評價

2/10 很差

Princess

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 2 晚

2/10 很差

Suhail

不滿：職員與服務
Hi , I am very upset because I booked a room for Friday the 3rd of September at urban park, but urban park hotel is closed. I can’t understand why Expedia would allow me to book a room at urban park when they are closed. I would like a refund for the room I booked! It is unacceptable and unprofessional of Expedia to do that!
於 2021 年 9 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Do not book!
The hotel is closed and bookings are still being accepted, had arrived to the hotel to find everything removed from the lobby.
於 2021 年 9 月住了 1 晚

2/10 很差

Chris

於 2021 年 8 月住了 1 晚

6/10 一般

Stephen

商務旅客
讚好：職員與服務
不滿：住宿狀況
Disappointing
Due to Covid this hotel is taking strain. The room was clean and comfortable but maintenance has not been happening due to the impact of Covid. Sad because we have enjoyed staying here before. The restaurant has been closed since Covid so no breakfast available.
於 2021 年 6 月住了 1 晚

8/10 不錯

Delani

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 2 晚

2/10 很差

Nonhlanhla

不滿：職員與服務和住宿狀況
於 2021 年 6 月住了 3 晚

4/10 欠佳

真實旅客

讚好：住宿狀況和客房舒適度
Experience at urban park
Lifts where out of order -check in person was kind to give closer available room. Room was really difficult to find with no proper directions and lifts not working bearing in mind there is also a residential apartments in the building took approx 20mins to find room. Had to go down and ask for towels and glassware which came after calling from room to find out 30mins later. No two pin plug in room after being assured there was one. Service and experience definitely matched the price - low, however expected more from a huge establishment.
於 2021 年 6 月住了 1 晚

10/10 優異

Khaye

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚

10/10 優異

S

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 6 晚

8/10 不錯

Rakesh

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 1 晚

4/10 欠佳

Dawn

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dissappointment
於 2020 年 10 月住了 2 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 1 晚

4/10 欠佳

Chris

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible stay.
The overall stay was horrible. The apartment was filthy, there were towels in the bathrooms. The room was next to a very noisy road.. we couldn’t get a wink of sleep. The stove was broken and the fridge was not working. Really nothing good about this place
於 2020 年 10 月住了 1 晚

8/10 不錯

Sibongiseni

讚好：職員與服務和客房舒適度
You can do better. I have seen it.
Overall my stay was comfortable. It is beautiful hotel with modern décor. I have stayed here before. However there were a few maintenance issues that need attention. The room I was in (405), the basin mixer leaks onto surface when turned on, causing damage to the cabinet and pieces falling off. The shower does not close easily. The main door lock had to be replaced on 1st day. The balcony sliding door jams halfway on opening. One morning we had shower on a different in a different room due to maintenance issues on the water on our floor. Also, I had to ask at reception to have someone remove garbage from the parking entrance that was lying there for 2 days.
於 2020 年 9 月住了 3 晚

2/10 很差

Tania

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Our stay was terrible , from the moment we arrived. The apartment is run down and filthy. Service is terrible. The so called "apartment" had not been cleaned. The room was not ready to check in to at 3pm. The apartment is run down and has not been maintained. The pictures shared on the site is not what it looks like in reality. So very disappointing. Really put a damper on our holiday. Would not recommend it !
於 2020 年 9 月住了 3 晚

2/10 很差

Nerissa

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
So my fiance and I booked to stay at the hotel for 5 nights. Upon arrival we were greeted at reception and given our room key. I asked for a porter which never arrived. We had to carry all our luggage. Get to the room and it's the wrong room, I booked and paid for a one bedroom apartment but was given a aturio
於 2020 年 9 月住了 5 晚

4/10 欠佳

Nosipho

不滿：整潔度、職員與服務和客房舒適度
Bad bad
Nor soo good please dont be fooled by pictures from the long waiting in reception to getting into not so clean room on arrival tried not to be dramatic bad smell in the toiler not so clean bedding until we found a glass with an old drink rusty and we had rash thrme next morning thats when i asked the receptionist to change us into another room.no iron was even offered when we had to rush somewhete we were told we need ti wait for 8 to be assisted...
於 2020 年 9 月住了 2 晚

4/10 欠佳

Chelsea

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
I have stayed here before and my experience was okay for the most part. This time, for the first two days I wasn’t given a towel. I couldn’t call down to reception as they don’t leave the contact numbers visible. I am guessing this is due to covid but they can give their guests I piece of paper with contact numbers. There was no hand sanitizer at any of the elevator buttons. When I got there, I got to my floor and got out out of the lift I was greeted with a broken chair which remained there for the duration of my stay and the carpets were all stained. I am guessing that they are financially struggling at this time but the fact that simple
於 2020 年 9 月住了 3 晚

4/10 欠佳

Melissa

不滿：整潔度、職員與服務和住宿狀況
於 2020 年 8 月住了 3 晚

10/10 優異

Phumzile

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 7 月住了 3 晚

4/10 欠佳

真實旅客

商務旅客
讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
Extra Tourism levy to pay
The check in precess was fine, the room was clean, but I can't adjust the air condition. The water was not hot enough for shwer. After I had check out, the reception ask me for R7 tourism levy, which should be include in the room fee. It was the first time I have to pay extra levy with Hotel.com
於 2020 年 7 月住了 1 晚

8/10 不錯

Gomotsegang

讚好：整潔度、住宿狀況和客房舒適度
All was great but staff was not always willlong and friendly
於 2020 年 3 月住了 4 晚

8/10 不錯

Andile

於 2020 年 2 月住了 1 晚

10/10 優異

Mazwi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚

10/10 優異

Stephen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 3 晚

6/10 一般

LUQMAAN

不滿：整潔度、職員與服務和住宿狀況
於 2019 年 12 月住了 4 晚

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務和客房舒適度
I flew in for a party,so I booked late at night as my arrangement to stay with a friend fell flat :got them after midnight,they couldn’t find your booking I had to charge my phone (battery had died),then send confirmation by email whilst feeling cold at reception I went to my room (only snag:not clean under the bed!)around 1am,and left @7am:basically just needed a bed to sleep Was I supposed to have been charged a full day rate?
於 2019 年 12 月住了 1 晚

2/10 很差

Samantha

家人同遊
不滿：職員與服務
於 2019 年 12 月住了 4 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Cockroach Infestation!
Since the hotel has been taken over by Misty Blue the condition is disgusting. We arrive at 11pm after our flight was delayed, only to be told they can’t find out booking and then the guy at reception takes us to an apartment that Had cockroaches running around. We requested a refund and booked at the Town Lodge across the street!
於 2019 年 12 月住了 2 晚

4/10 欠佳

Padmini

家人同遊
讚好：客房舒適度
不滿：職員與服務
於 2019 年 12 月住了 2 晚

2/10 很差

Dawn

不滿：整潔度、職員與服務和住宿狀況
Disappointed
The place was terribly dirty. The corridors the lift .......it was bad. I have stayed in the place few times before but my last visit was not a pleasant one. I was put in room 113 which had a leaking roof in the toilet and I was moved to a different room on the 4th floor and this floor was filthy for the entire duration of my stay. The lift was a problem it was super slow.....The couche in the lounge had a very ugly odour, like it has been used as a bed. One of the days I was told by very disrespectful security to park my car on the street because the hotel parking was full. Overall i was not happy.
於 2019 年 12 月住了 3 晚

6/10 一般

NM

於 2019 年 12 月住了 2 晚

6/10 一般

真實旅客

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Please put a 2 point plug in the room. Please make sure the room do have cups for tea and coffee.
於 2019 年 12 月住了 1 晚

8/10 不錯

Rennie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚

10/10 優異

Dineo

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 11 月住了 3 晚

10/10 優異

Thulani

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
excellent
it was amazing
於 2019 年 9 月住了 1 晚

4/10 欠佳

mongezi

Misty crap
Second time staying here (room 210) diffrent room same problem worn out old towels that are torn Brown mildew in bathroom
於 2019 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 1 晚

2/10 很差

Tania

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Not impressed with noise levels next to my room. Had to report them to management but it just continued. This is unacceptable behaviour and should not be allowed at such an upmarket hotel group.
於 2019 年 7 月住了 1 晚

8/10 不錯

heath

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient
於 2018 年 6 月住了 3 晚

10/10 優異

Mia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay
It was wonderful - Thank you
於 2019 年 5 月住了 1 晚

8/10 不錯

sellika

讚好：整潔度和住宿狀況
於 2019 年 4 月住了 2 晚

6/10 一般

mongezi

不滿：整潔度、職員與服務和客房舒適度
half ass hotel
bathroom facility in room had black mold all over restaurant staff and manager on duty very poor food came out wrong their chef doesnt know the difference betwen medium and well done waitress forgot my side dish
於 2019 年 3 月住了 2 晚

10/10 優異

Yu Tina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location. Very safe. Nice restaurant on premises.
於 2019 年 2 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very convenient for business - location wise.
於 2018 年 11 月住了 28 晚

10/10 優異

Tayyiba

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 4 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Our room had an interleading door. You could hear everything in the room next door, There was a very loud group of guests next door so we were moved to another room. This was better but also had an interleading door and you could clearly hear the football match on the TV in the next room.
於 2018 年 11 月住了 1 晚