This place is in a great location, the rooms are quiet and clean and the staff very helpful BUT I had a late arrival which I had notified and there is a complex entry system at that stage involving your mobile phone etc. Well, it did not work for me - and I could have stood outside all night if it had not been for another guest arriving who had a push button code. The system then also could not find me in the self-service check in, and I had to ring security to get to my room. At 2 in the morning - when you have to be up for work by 7 - that's not great. If it had not been for that I would have given it 5 stars BUT access is pretty crucial.