B&B in Urubamba Province

"The checkout time was different from what was listed on the platform. Expedia stated that checkout was at 10:00 AM, but the hotel required us to check out at 9:00 AM. We tried to ask for a later checkout, especially since it seemed that only a few rooms were occupied, but they were not able to accommodate the request. The hotel is also located quite close to the river, which made the room feel very humid. The bed and bedding also felt damp, which made the stay less comfortable. In addition, the front desk staff’s English was quite limited, which made communication a bit difficult. Overall, considering these factors, I personally don’t feel the hotel offers the level of value that an 9/10 rating would suggest."

"Phenomenal!!!!!"

"Great location, great to catch bus and train. A lot of shops and places to eat close by! I would stay again! "

"The staff was amazing Nancy and Victor was with me all the time. Great location! "

"Walking distance from train station to Aguas Calliente and Machu Picchu. Beautiful location and grounds. Staff very kind and helpful. Would return if ever planning to visit Machu Picchu again."

"Ant infestation, they’ll lose the items you check in, and staff walks into your room by accident when you’re sleeping at 6 am while you’re in your pjs and undergarments.. food gave my friend food poisoning.. staff is unreliable and unprofessional. 0/10 bad service! "

"Excellent location relative to bus service to Machu Picchu. They have a bus stop within about 30 feet of the hotel. The rooms overlook the river. Our 4th floor room had a balcony (shared with adjacent room). The river is LOUD! There’s no AC or fan, but temp was ok for us in March. No elevator, so be prepared to climb. Bed was comfy and the property appears to have been renovated relatively recently. Good breakfast. Very friendly staff. "

"Everything was perfect. Luis (front desk staff) was so kind, helpful, and empathetic. "

"clean room with pretty good beds"