Excellent location and a beautiful historic building, just a little black mould in the shower in the bathroom that was a little off putting but otherwise fantastic.
Donna
於 2023 年 12 月住了 1 晚
2/10 很差
Chris
伴侶同遊, 寵物同遊
2023年12月17日
不滿:住宿狀況
The hotel was cold and unfriendly. We are both elderly and had a room in the top of the hotel up very steep stairs when we were clearly the only guests in the hotel. The fact that there was no evening meal was not indicated when we booked on line. We finished up having sandwiches from Tescos.
The room was very cold and not warm and welcoming.
Chris
於 2023 年 12 月住了 1 晚
8/10 不錯
Andy
2023年12月16日
Good Evening
Easy check in
Bathroom tired
4 poster lovely but creaky
Room clean and tidy
Staff helpful
Andy
於 2023 年 12 月住了 1 晚
4/10 欠佳
Pauline
商務旅客
2023年11月1日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Cold and unwelcoming hotel. No hot breakfast.
Stayed for business. Arrived just after 3pm and the room was freezing. I asked for the heating to be turned on but was told it doesnt come on till after 5. Thought breakfast was included but in fact they no longer do hot breakfast. I was offered a continental for an extra £13 which I declined. In the room is the old menu which included hot breakfast for £12.50! No evening meals as they no longer have a chef so I went out to eat. The bed was uncomfortable, wallpaper peeling off the wall in the hallway. Stair carpet threadbare.
No hairdryer. Generally poor care to customer service. Very disappointed it could be a nice hotel but I will not be staying again.
Pauline
於 2023 年 10 月住了 1 晚
10/10 優異
Phil
2023年10月30日
讚好:住宿狀況和客房舒適度
Will use again
Old, but clean and tidy .everything you need in the room except a hair dryer .
Phil
於 2023 年 10 月住了 1 晚
6/10 一般
真實旅客
2023年10月28日
讚好:職員與服務
Bank house hotel
The lady on reception was very warm, welcoming and extremely friendly. The onsite parking was easily accessible and perfect with plenty of spaces. Room came with a nice amount of tea and coffee supplies and towels. Backing up other reviews, the hotel is old and very outdated. Our room had cobwebs in it and half of one of the windows was missing for some reason. There was also an annoying buzzing sound from outside of the window from either a generator or fan or something which kept me up during the middle of the night for a few hours. We paid £50 so you get what you pay for. Nothing extravagant but serves its purpose.
真實旅客
於 2023 年 10 月住了 1 晚
10/10 優異
Charlotte
家人同遊
2023年10月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing little rustic hotel
Lovely old building. Floors are unsteady but what do you expect for a house that’s over 250 years old!! Beds very comfy and rooms lovely temperature. Staff very helpful and kind
Charlotte
於 2023 年 10 月住了 1 晚
2/10 很差
J
2023年10月16日
不滿:整潔度和住宿狀況
Don't bother.
Thread bare carpets, communal stairs filthy.
2 Pubic hairs found in the bed. No mattress or pillow protectors. Hairs and bum fluff on the back of the toilet seat.
Black around the seal I'm the shower.
Generally very dusty and run down.
Very cold at night.
When asked for £12.50 is the breakfast was good? I was met with... "well... Its a breakfast!" Glad I gave it a miss... Dread to think what the cleanliness of the kitchen would be. £68 for that room was not good at all.
Only positive was there was tea and coffee making facilities with custard creams.