No elevator, had to wait for staff to finish personal call to check in, card key didn’t work twice had to get reprogrammed, toilet in room unstable, curtains didn’t close (torn off hooks), no way to divert water to take a shower, refrigerator didn’t work, juice dispenser broken, out of coffee, only cheap white bread and sugar cereals for breakfast, smell of marijuana out first floor windows into parking lot, homeless in and around property.