Dear Wai Hung Christopher,Thank you for sharing your thoughts. We appreciate your feedback and apologize for any inconvenience caused. If you need assistance, please call the hotel and talk to the manager.Best regards,Hilton Vancouver Downtown Team
8/10 不錯
Yau Wa
2023年2月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yau Wa
於 2023 年 2 月住了 3 晚
Hilton Vancouver Downtown 於 2023年2月13日的回應
Hello Yau Wa,Thank you for staying with us, we appreciate your feedback.
10/10 優異
Jennifer
2022年12月27日
Jennifer
於 2022 年 12 月住了 1 晚
Hilton Vancouver Downtown 於 2022年12月29日的回應
Hello Jennifer,Thank you so much for staying with us, we hope to welcome you in the future.
10/10 優異
YA CHEN
家人同遊
2021年12月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YA CHEN
於 2021 年 12 月住了 4 晚
Reservations at The Hilton Vancouver Downtown 於 2021年12月16日的回應
Thank you Ya Chen for sharing your feedback from your stay. It looks like you enjoyed your time! We appreciate you and we look forward to welcoming you back here at The Hilton!
10/10 優異
KouBing
2018年8月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
幫旅遊加分的飯店
飯店地點好,環境佳,房間舒適清潔。
KouBing
於 2018 年 7 月住了 1 晚
10/10 優異
Leslie
家人同遊
2024年4月30日
讚好:整潔度、職員與服務和住宿狀況
Extremely friendly staff and great spaces/rooms!
Leslie
於 2024 年 4 月住了 1 晚
10/10 優異
Paula
2024年4月29日
讚好:整潔度、職員與服務和住宿狀況
Paula
於 2024 年 4 月住了 2 晚
Hilton Vancouver Downtown 於 2024年4月30日的回應
Dear Paula,Thank you for the 5 stars. Have a wonderful day!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Scott
2024年4月26日
讚好:整潔度、職員與服務和住宿狀況
Scott
於 2024 年 4 月住了 2 晚
Hilton Vancouver Downtown 於 2024年4月30日的回應
Dear Scott,Thanks for the top rating. Have a wonderful day!Best regards,Hilton Vancouver Downtown Team
10/10 優異
David
2024年4月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was as advertised
David
於 2024 年 4 月住了 3 晚
Hilton Vancouver Downtown 於 2024年4月22日的回應
Dear David,Thank you for sharing your experience with us. We value your feedback and are delighted to hear that you enjoyed your stay!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Dwayne (New Albany)
2024年4月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone onsite was amazing...!!!! Lisa the concierge was the woman with the plan.. :)
Dwayne
於 2024 年 4 月住了 4 晚
Hilton Vancouver Downtown 於 2024年4月22日的回應
Dear Dwayne,Thank you for recognizing our team's dedication, especially Lisa's outstanding service. Your feedback inspires us to maintain our high standards of hospitality. We eagerly anticipate your next visit!Best regards,Hilton Vancouver Downtown Team
6/10 一般
Simon
家人同遊
2024年4月15日
讚好:職員與服務和設施服務
The lack of elevators really made going to the room and back an unpleasant experience. A third or fourth elevator would make things move a lot faster.
Simon
於 2024 年 4 月住了 1 晚
Hilton Vancouver Downtown 於 2024年4月15日的回應
Dear Simon,We appreciate your feedback on the elevator situation. As you correctly stated, our lack of Elevators is our biggest operational challenge here in property. We have looked at all potential options, but are not able to install an additional elevator due to the existing structure. In recent years we did complete a refurbishment of our elevators to make the existing ones we have at least a little more efficient. While it has increased efficiency overall, on busy days and at busy times, we do find ourselves with delays at times. The wait for elevators is certainly very frustrating, I can empathize with this. For this I sincerely apologize. Thank you for sharing your experience with us.Best regards,Hilton Vancouver Downtown Team
10/10 優異
Carl
家人同遊
2024年4月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient!
Carl
於 2024 年 4 月住了 1 晚
Hilton Vancouver Downtown 於 2024年4月15日的回應
Dear Carl,Thank you for your feedback! We're delighted our location met your needs. If you require further assistance, please don't hesitate to let us know.Best regards,Hilton Vancouver Downtown Team
8/10 不錯
Reema
2024年4月12日
讚好:整潔度、職員與服務和住宿狀況
Our room was awesome and service impeccable. Parking is self-park in underground garage for 39 CAD. Will be back!
Reema
於 2024 年 4 月住了 1 晚
Hilton Vancouver Downtown 於 2024年4月15日的回應
Dear Reema,Thank you for sharing your delightful experience! We appreciate your kind feedback and look forward to welcoming you back soon.Best regards,Hilton Vancouver Downtown Team
10/10 優異
Justin
2024年4月12日
Justin
於 2024 年 4 月住了 1 晚
10/10 優異
Andrew
2024年4月3日
讚好:整潔度、職員與服務和住宿狀況
Andrew
於 2024 年 3 月住了 1 晚
Hilton Vancouver Downtown 於 2024年4月4日的回應
Dear Andrew,Thank you for the 5-star rating. Have a wonderful day!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Zhaoyi
2024年4月2日
讚好:整潔度、職員與服務和住宿狀況
Zhaoyi
於 2024 年 3 月住了 2 晚
Hilton Vancouver Downtown 於 2024年4月4日的回應
Dear Zhaoyi,Thank you for your 5-star rating. Have a fantastic day!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Gerred
2024年3月31日
讚好:整潔度、職員與服務和住宿狀況
Gerred
於 2024 年 3 月住了 1 晚
Hilton Vancouver Downtown 於 2024年4月2日的回應
Dear Gerred,Thank you! We're thrilled you enjoyed your stay. Have a fantastic day!Best regards,Hilton Vancouver Downtown Team
8/10 不錯
John Paul
家人同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff, Nice hotel, but limited public spaces and two elevators were insufficient for the number of floors.
John Paul
於 2024 年 3 月住了 2 晚
Hilton Vancouver Downtown 於 2024年4月2日的回應
Dear John,Thank you for sharing your experience with us. We value your feedback on our facilities and services. Your comments will help us improve for your future visits. We appreciate your choice in staying with us.Best regards,Hilton Vancouver Downtown Team
10/10 優異
daryl (Seattle)
2024年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at this Hilton is outstanding and welcome you like you are an old friend. Great location and nice rooms.
daryl
於 2024 年 3 月住了 1 晚
Hilton Vancouver Downtown 於 2024年4月2日的回應
Dear Daryl,Thank you for sharing your delightful experience! We're thrilled to hear about the exceptional service, warm welcome, convenient location, and comfortable accommodations. We look forward to your next visit!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Daveiba
2024年3月26日
讚好:整潔度、職員與服務和住宿狀況
It's so nice
Daveiba
於 2024 年 3 月住了 1 晚
Hilton Vancouver Downtown 於 2024年3月28日的回應
Dear Daveiba,Thank you for sharing your experience! We are delighted you enjoyed your time. Your feedback is truly valued. We look forward to welcoming you back soon!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Chantal
2024年3月25日
讚好:整潔度、職員與服務和住宿狀況
Great stay
Chantal
於 2024 年 3 月住了 1 晚
Hilton Vancouver Downtown 於 2024年3月28日的回應
Dear Chantal,Thank you for sharing your experience with us. We are delighted you had a great stay. Your feedback is valuable to us, and we look forward to hosting you again.Best regards,Hilton Vancouver Downtown Team
10/10 優異
Gohar
2024年3月24日
Gohar
於 2024 年 3 月住了 3 晚
Hilton Vancouver Downtown 於 2024年4月15日的回應
Dear Gohar,Thank you! We're thrilled you enjoyed your experience. Have an amazing day!Best regards,Hilton Vancouver Downtown Team
8/10 不錯
Upul
2024年3月20日
讚好:整潔度、職員與服務和住宿狀況
Washrooms were very clean, to my expectations. Very convenient location.
Only 2 elevators and small, have to wait long in rush hours, but it was ok.
Upul
於 2024 年 3 月住了 1 晚
Hilton Vancouver Downtown 於 2024年3月28日的回應
Dear Upul,Thank you for highlighting the cleanliness and convenience. We understand the elevator wait times can be challenging during peak hours. Your feedback is valuable for our improvements. We appreciate your stay with us.Best regards,Hilton Vancouver Downtown Team
8/10 不錯
Srihitha (Markham)
2024年3月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
Srihitha
於 2024 年 3 月住了 5 晚
Hilton Vancouver Downtown 於 2024年3月18日的回應
Dear Srihitha,Thank you for sharing your experience. We appreciate your positive feedback and are delighted to hear about your pleasant stay. If you need further assistance, please don't hesitate to let us know. We look forward to welcoming you back!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Trish
家人同遊
2024年3月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The valet were great. Friendly.
The coffee was overpriced . Snacks overpriced
Comfy beds.
Breakfast buffet overpriced
Trish
於 2024 年 3 月住了 1 晚
Hilton Vancouver Downtown 於 2024年3月18日的回應
Dear Trish,Thank you for your detailed feedback. We're delighted you enjoyed the excellent service and comfy beds. Your comments on pricing are valuable; we'll use them to enhance the guest experience. We appreciate your choice of the accommodation.Best regards,Hilton Vancouver Downtown Team
10/10 優異
Manik
2024年3月13日
讚好:整潔度、職員與服務和住宿狀況
It’s convenient located in the downtown so everything is close by
Manik
於 2024 年 3 月住了 3 晚
Hilton Vancouver Downtown 於 2024年3月18日的回應
Dear Manik,Thank you for appreciating the central location of our hotel, making it convenient for you to access nearby attractions. We are delighted you chose our establishment for your stay!Best regards,Hilton Vancouver Downtown Team
8/10 不錯
Lok Ting Emily
2024年3月12日
Good location
Lok Ting Emily
於 2024 年 3 月住了 3 晚
Hilton Vancouver Downtown 於 2024年3月18日的回應
Dear Emily,Thank you for sharing your feedback on our convenient location. We value your input and are delighted to hear you enjoyed it. If you have more to share, we're here to assist.Best regards,Hilton Vancouver Downtown Team
10/10 優異
Emily
2024年3月2日
Excellent service.
Emily
於 2024 年 3 月住了 1 晚
Hilton Vancouver Downtown 於 2024年3月4日的回應
Dear Emily,Thank you for sharing your experience with us. We are thrilled to hear about your positive stay. Your feedback is truly valued and appreciated by our team!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Katia
2024年2月26日
讚好:住宿狀況
Me encanto
Katia
於 2024 年 2 月住了 2 晚
Hilton Vancouver Downtown 於 2024年2月28日的回應
Dear Katia,Thank you for your kind feedback. We are thrilled to hear you had a wonderful experience. Your satisfaction is our priority!Best regards,Hilton Vancouver Downtown Team
8/10 不錯
Cheryl
2024年2月24日
讚好:整潔度、職員與服務和住宿狀況
Cheryl
於 2024 年 2 月住了 1 晚
Hilton Vancouver Downtown 於 2024年2月28日的回應
Dear Cheryl,Thank you for the 4 stars. Enjoy your day!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Paula
家人同遊
2024年2月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome staff
Paula
於 2024 年 2 月住了 2 晚
Hilton Vancouver Downtown 於 2024年2月28日的回應
Dear Paula,Thank you for sharing your positive experience with our exceptional team. We appreciate your kind words and look forward to welcoming you back!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Douglas
2024年2月22日
讚好:整潔度、職員與服務和住宿狀況
Douglas
於 2024 年 2 月住了 2 晚
Hilton Vancouver Downtown 於 2024年2月28日的回應
Dear Douglas,Wow, thank you for your 5-star rating. Hope your day is fantastic!Best regards,Hilton Vancouver Downtown Team
6/10 一般
Balpreet
2024年2月19日
Balpreet
於 2024 年 2 月住了 1 晚
Hilton Vancouver Downtown 於 2024年3月28日的回應
Dear Balpreet,Thank you for your feedback. We acknowledge the areas needing enhancement. For further assistance, please contact the hotel directly.Best regards,Hilton Vancouver Downtown Team
10/10 優異
Renee
2024年2月16日
Renee
於 2023 年 12 月住了 2 晚
Hilton Vancouver Downtown 於 2024年2月20日的回應
Dear Renee,Thank you for the 5 stars. Have a great day!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Mark
伴侶同遊
2024年2月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mark
於 2024 年 2 月住了 1 晚
Hilton Vancouver Downtown 於 2024年2月20日的回應
Dear Mark,Wow, thank you for your 5-star rating. Hope your day is fantastic!Best regards,Hilton Vancouver Downtown Team
10/10 優異
John
2024年2月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a great long stay highly recommend
John
於 2024 年 2 月住了 5 晚
Hilton Vancouver Downtown 於 2024年2月20日的回應
Dear John,Thanks for your positive review and recommendation! We appreciate you sharing your experience. We strive to provide exceptional service and a comfortable stay for all our guests. Let us know if there's anything else we can assist you with. We look forward to welcoming you back in the future!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Michael
2024年2月14日
讚好:整潔度、職員與服務和住宿狀況
Would stay again!
Michael
於 2024 年 2 月住了 1 晚
Hilton Vancouver Downtown 於 2024年2月20日的回應
Dear Michael,Thank you for sharing your experience with us! We appreciate your feedback and are delighted to hear that you had a wonderful stay. We look forward to welcoming you back in the future!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Joanne
2024年2月8日
讚好:整潔度、職員與服務和住宿狀況
Excellent spot right next to The Centre for the Performing Arts. Staff was helpful and we didn’t have the usual nightmare parking experience in downtown Vancouver - underground parking for the hotel was easy to locate.
Joanne
於 2024 年 2 月住了 1 晚
Hilton Vancouver Downtown 於 2024年2月12日的回應
Dear Joanne,Thank you for your positive review! We appreciate you sharing your experience. We're glad you found our location convenient and the parking easy to locate. Our team is dedicated to ensuring a pleasant stay for our guests. We value your kind words and will pass them along. If there's anything else we can do for you, please let us know. We're here to assist!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Trina (Regina)
商務旅客
2024年2月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great lighting in the room and bathrooms. Nice to have a zoomed make up mirror.
Trina
於 2024 年 2 月住了 3 晚
Hilton Vancouver Downtown 於 2024年2月12日的回應
Dear Trina,Thanks for sharing your experience! We're delighted to hear that you found the room and bathroom lighting to be excellent. We strive to create a comfortable and well-lit environment for our guests. If there's anything else you'd like to share, please let us know. We're here to assist you!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Saksham
親子同遊
2024年2月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall had an excellent stay in the suite. Excellent panoramic views even at low floors. Excellent service. Barely any noise. Functional and large bathroom. HVAC was perfect. Room was clean and dust free.
The only thing I was disappointed about was that despite the large sq ft, it wasn’t carefully thought of for families. The tiny fridge was filled with drinks making it hard to store own food. The king bed was comfortable but the sofa bed was pretty uncomfortable. Only two elevators so sometimes wait times were significant.
Saksham
於 2024 年 2 月住了 5 晚
Hilton Vancouver Downtown 於 2024年2月12日的回應
Dear Saksham,Thank you for choosing our hotel for your stay. We appreciate your review and are glad to hear that you had an excellent time in our suite with panoramic views and excellent service. We apologize for any inconvenience caused by the fridge and sofa bed. Your feedback is valuable to us, and we will consider it for future improvements. We understand that wait times for the elevators can be frustrating at times. We hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,Hilton Vancouver Downtown Team
10/10 優異
stacey (lake foreat park)
家人同遊
2024年2月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved the walkscore and amenities
stacey
於 2024 年 2 月住了 1 晚
Hilton Vancouver Downtown 於 2024年2月12日的回應
Dear Stacey,Thank you for sharing your experience! We truly appreciate your feedback regarding the amenities. It's wonderful to know that you enjoyed our convenient location and excellent facilities. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Nevaeh
多人同遊
2024年2月5日
讚好:整潔度和設施服務
View was excellent, cleaning service, hotel room was amazing as well
Nevaeh
於 2024 年 2 月住了 2 晚
Hilton Vancouver Downtown 於 2024年2月6日的回應
Dear Nevaeh,Thank you for sharing your experience! We appreciate your positive feedback on the breathtaking view, exceptional housekeeping service, and the amazing hotel room. Providing a comfortable and enjoyable experience for our guests is our top priority. We hope to have the pleasure of welcoming you back in the future!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Ross
2024年2月4日
讚好:整潔度、職員與服務和住宿狀況
Good times .. excellent location
Ross
於 2024 年 2 月住了 1 晚
Hilton Vancouver Downtown 於 2024年2月6日的回應
Dear Ross,Thank you for sharing your experience! We appreciate your feedback and are delighted to hear that you had a great time at our excellent location. If there's anything else we can do for you, please let us know. We're here to assist you!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Mohamed Ezraad
2024年2月1日
Mohamed Ezraad
於 2024 年 1 月住了 3 晚
Hilton Vancouver Downtown 於 2024年3月28日的回應
Dear Mohamed,We're thrilled you enjoyed your experience! Have an amazing day!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Mya
2024年1月29日
讚好:整潔度和設施服務
The staff was super nice and helpful even when short staffed they accompanied me the best way possible. The room was clean, but a little smaller than the pictures. Even if my privacy sign was out Housekeeping got in touch with me to come by at any time when I was out of the room to make sure things were clean and I had water/coffee each day.
Mya
於 2024 年 1 月住了 3 晚
Hilton Vancouver Downtown 於 2024年1月29日的回應
Dear Mya,Thank you for sharing your experience with us. We appreciate your positive feedback about our attentive and supportive team. We apologize if the room size didn't meet your expectations, but we're glad it was clean. Our housekeeping team always goes the extra mile to ensure a comfortable stay. We value your feedback and hope to welcome you back in the future!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Leah
伴侶同遊
2024年1月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place
Leah
於 2024 年 1 月住了 1 晚
Hilton Vancouver Downtown 於 2024年1月29日的回應
Dear Leah,Thank you for sharing your experience! We truly appreciate your feedback. We're delighted to hear that you had a fantastic stay with us. We have a range of wonderful amenities and services that we're confident you'll enjoy. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure your future visits are just as enjoyable!Best regards,Hilton Vancouver Downtown Team
10/10 優異
Larysa
2024年1月28日
讚好:整潔度、職員與服務和住宿狀況
We liked room layout, sauna and pool, flavored water in the lobby
Larysa
於 2024 年 1 月住了 1 晚
Hilton Vancouver Downtown 於 2024年1月29日的回應
Dear Larysa,Thank you for sharing your experience! We appreciate your feedback and are delighted to hear that you enjoyed the layout of our rooms, sauna, pool, and the refreshing flavored water in the lobby. It's wonderful to know that you had a comfortable and enjoyable stay. If there's anything else we can do for you, please let us know. We're here to assist you!Best regards,Hilton Vancouver Downtown Team
10/10 優異
kelsie
2024年1月25日
讚好:整潔度、職員與服務和住宿狀況
Professional & friendly staff with a high end experience.
kelsie
於 2024 年 1 月住了 1 晚
Hilton Vancouver Downtown 於 2024年1月26日的回應
Dear Kelsie,Thanks for sharing your experience. Our team is delighted to hear that you had a high-end experience with our professional and friendly staff. We appreciate your positive review and look forward to welcoming you back in the future!Best regards,Hilton Vancouver Downtown Team
10/10 優異
michael
商務旅客, 多人同遊
2024年1月24日
讚好:整潔度、職員與服務和住宿狀況
Great location and great rooms!
michael
於 2024 年 1 月住了 2 晚
Hilton Vancouver Downtown 於 2024年1月26日的回應
Dear Michael,Thank you for sharing your experience! We're delighted to hear that you enjoyed our convenient location and comfortable rooms. We strive to provide a memorable stay for all our guests. We look forward to welcoming you back in the future!Best regards,Hilton Vancouver Downtown Team
6/10 一般
Chiyawa
2024年1月23日
不滿:整潔度和住宿狀況
Chiyawa
於 2024 年 1 月住了 4 晚
Hilton Vancouver Downtown 於 2024年1月26日的回應
Dear Chiyawa,Thank you for your feedback. We appreciate your thoughts and will work to improve. If you have any questions, please contact the hotel manager.Best regards,Hilton Vancouver Downtown Team