Dear YI CHEN,Thank you for taking the time to share your review on Hotels.com! We value your feedback and are delighted to hear that you had a positive experience during your stay. An 8 out of 10 rating is certainly promising, and we would love to know more about what made your stay enjoyable.If you have any specific comments or suggestions for improvement, please don't hesitate to share them with us. Your input helps us strive for even better guest experiences in the future.We hope to have the pleasure of welcoming you back in the near future and providing you with a perfect 10 out of 10 stay. Thank you for choosing our hotel for your accommodations, and we look forward to serving you again.Warm regards,Waldorf hotel

Thank you for submitting your rating of your stay

Hi Leanne, Thank you for taking the time to review your stay with us. Unfortunately the system will not translate so I cannot see your comments. Thanks again for taking the time to submit

Thank you taking the time to submit a review. We agree our location is convenient. We have a bus stop right in front of the lobby. In 10 minutes you will be in the heart of Vancouver close to all the attractions. For those that drive we offer complimentary parking which is hard to find in Vancouver. We are a small 30 room boutique hotel with only 1 floor of rooms. Yes I agree it would be nice to have an elevator. Thanks again for taking the time

Thank you for taking the time to review our boutique property.I was disheartened to hear about the housekeeping. It is my expectation that our rooms are clean, tidy and safe for all our guests. I will share this review with our housekeeping staff to ensure that no other guests feel this way. Yes you are correct we are home to the famous Tiki Bar adjacent to our Italian Restaurant. Thank you again for sharing your concerns

Dear Guest, Thank you for taking the time to review our hotel. All the feedback we receive from our guests is important to us, as it helps us improve as a business. We always do our best to provide a comfortable, clean and safe stay for all our guests. I am sorry we were not able to address any of these issues while you were with us. We do apologize that we did not live up to your expectations. We will strive to do better in the future. Once again we would like to thank you for taking the time to review the hotel. Regards the team at Hotel at the Waldorf.

Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience during your stay. We appreciate your recognition of our staff's efforts and are glad you found your room comfortable and clean. We look forward to welcoming you back in the future!

Thanks for staying. We look forward to welcoming you back in the future!

Thanks for staying. We look forward to welcoming you back soon!

Thanks for staying. We look forward to welcoming you back in the future!

We're sorry to hear about your disappointment. We'll address your concerns promptly and strive to improve.

Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our amenities and staff. We look forward to welcoming you back soon!

Thanks for staying.

Thank you for bringing your experience to our attention. We're sorry to hear about your disappointment. We'll address your concerns promptly and strive to improve.

Dear Jayden,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding noise disturbance, insufficient electrical outlets, and the translucency of the blinds have been duly noted. We understand the importance of a peaceful and comfortable environment for our guests and will work diligently to address these concerns. Your insights are invaluable to us as we strive to improve our services and facilities. Should your travels bring you back to our area, we would appreciate the opportunity to regain your trust and provide you with a more enjoyable experience.Warm regards,

Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise from the nightclub. We strive to provide our guests with a comfortable and enjoyable experience, and it seems that we fell short in this instance. Your comments will be taken into consideration as we continue to improve our communication and guest experience processes. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly.

Dear Angel,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and will address this issue with our team to prevent any recurrence in the future.Please feel free to reach out to us directly if you would like to discuss this matter further or if there is anything else we can do to assist you.Warm regards,

Thank you for your review! We're delighted to hear that you had a positive experience with us. If you ever need anything else, don't hesitate to reach out.

Dear Erick,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us. Our team works hard to ensure that every guest feels welcomed and comfortable during their stay, and we're delighted that our efforts made a positive impact on your visit.Your kind words about our staff and the cleanliness of our rooms mean a lot to us. We strive to maintain high standards of cleanliness and hospitality, and it's rewarding to know that we met your expectations.We'll be sure to share your feedback with our staff, as it serves as a great motivation for all of us to continue providing excellent service to our guests.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future!Warm regards,

Dear Juan,Thank you very much for your glowing review! We're thrilled to hear that you had such a positive experience with our customer service team. Providing excellent service is always our top priority, and it's incredibly rewarding to know that we hit the mark during your stay.We truly appreciate you taking the time to share your feedback, and we hope to have the pleasure of welcoming you back again soon.Warm regards,

Rochelle,Thank you for your kind words. We truly appreciate your acknowledgment of our staff's efforts. We are committed to maintaining high standards of service and ensuring that every interaction exceeds your expectations. If there's anything specific you'd like to commend or any areas where we can further improve, please feel free to let us know. Your feedback is invaluable to us.

Dear Zhiying,Thank you for taking the time to leave your review on Expedia. We're thrilled to hear that you had a positive experience with us! Your feedback is invaluable in helping us maintain and improve the quality of our services.If there's anything specific you enjoyed or any areas where you feel we could further enhance your experience, please don't hesitate to reach out. We're committed to ensuring that every guest's stay is memorable and comfortable.We look forward to welcoming you back in the future!Best regards,

Dear Timothy,Thank you for taking the time to share your feedback with us. We appreciate your detailed review and are glad to hear that our staff was able to assist you promptly when you encountered noise issues during your stay.We apologize for any inconvenience caused by the noise from the Tiki Bar. While we strive to ensure all our guests have a comfortable stay, we understand that occasional disturbances may occur due to the proximity of our rooms to our lively on-site venues. Please know that we take your feedback seriously and will continue to explore ways to minimize noise for our guests in the future.We're delighted to hear that you found our staff to be helpful and accommodating, and that you were able to enjoy a better night's sleep in your new room. We appreciate your understanding and patience.As always, we do host events on Friday and Saturday nights, and occasionally on Thursday and Sunday evenings as well. We understand that this may not suit everyone's preferences, and we thank you for bringing attention to this aspect of our hotel for the benefit of future guests.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Warm regards,

Dear Ishan,Thank you for sharing your feedback with us. We appreciate your time in expressing your concerns regarding the availability of filtered water during your recent stay with us.We regret to hear that our current offerings did not meet your expectations. While it's true that not all hotels sell bottled water, we understand the importance of providing convenient hydration options for our guests. Please accept our sincerest apologies for any inconvenience you experienced in this regard.It's worth noting that Canada's tap water is indeed safe and drinkable, adhering to rigorous quality standards. However, we acknowledge that individual preferences may vary, and we will certainly take your feedback into consideration for future improvements.Should you choose to stay with us again, please don't hesitate to communicate any specific requests or preferences you may have. We strive to ensure that every guest enjoys a comfortable and satisfactory experience.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.Warm regards,

Thank you so much, William, for taking the time to share your experience with us! We're thrilled to hear that you loved our friendly and helpful staff, as well as our modern amenities like the HVAC, WiFi, and in-room appliances. It's wonderful to know that you found your room clean and comfortable, and that you appreciated the option to open the window for some fresh air. We're also glad you enjoyed our adjacent restaurant/bar and the convenience of having a grocery store nearby, along with easy access to transportation. We look forward to welcoming you back on your next visit!

Thank you for your feedback. We apologize for the inconveniences you experienced with the temperature control and TV remote. We'll address these issues promptly. We're glad to hear you found the room comfortable and appreciated the convenience of the nearby market. We'll continue to strive for improvements in all areas. Guest Services

Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will take them into consideration as we strive to improve our accommodations for future guests.

Dear Melissa,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your honest review.While we're pleased to hear that you found our building secure and our staff professional, we regret to learn that your overall experience did not meet your expectations. We apologize for any inconvenience or discomfort you may have encountered during your stay.Please know that we take all guest feedback seriously, and we will use your comments to identify areas for improvement. Our goal is to ensure that every guest enjoys a comfortable and pleasant stay with us.We hope that you will consider giving us another opportunity to provide you with the exceptional experience that you deserve. If your travels bring you back to the area, please don't hesitate to reach out to us directly so that we can ensure your next stay is nothing short of excellent.Thank you again for choosing to stay with us, and we appreciate your valuable feedback.Warm regards,Waldorf Hotel

Thanks for staying. We look forward to welcoming you back in the future!

Thank you so much, Noman, for your fantastic review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we're glad to have met your expectations. We hope to welcome you back soon for another great experience at our three-star hotel.

Dear Darrell,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our staff to be helpful and courteous during your stay. Providing exceptional service is always our top priority, and it's wonderful to know that our team made a positive impression on you.If there is anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Waldorf Hotel

Dear Mbong,Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent experience did not meet your expectations, and we regret any inconvenience caused.Your satisfaction is of the utmost importance to us, and we would like to learn more about your specific concerns so that we can address them appropriately. Please feel free to reach out to our customer service team directly, and we will do our best to resolve any issues you encountered during your stay.We value your feedback as it helps us to continuously improve and enhance our services for all our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more positive experience.Warm regards,

Dear Lila,Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience did not meet your expectations during your recent stay. We strive to provide exceptional service and accommodations to all of our guests, and it's disheartening to learn that we fell short in your case.We would greatly appreciate it if you could provide us with more details about your concerns so that we can address them promptly and make the necessary improvements. Your satisfaction is of utmost importance to us, and we are committed to ensuring that your next visit exceeds your expectations.Please feel free to reach out to us directly with any further feedback or concerns you may have. We value your input and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable experience in the future.Warm regards,Waldorf Hotel