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溫哥華 - 耶魯鎮塞摩爾等級酒店的評價

4 out of 5
溫哥華 - 耶魯鎮塞摩爾等級酒店
1022 Seymour Street, Downtown Vancouver, Vancouver, BC

評價

9.0

卓越

10 分評分，優異；216 則評價中有 139 則" "
8 分評分，不錯；216 則評價中有 54 則" "
6 分評分，一般；216 則評價中有 16 則" "
4 分評分，欠佳；216 則評價中有 3 則" "
2 分評分，很差；216 則評價中有 4 則" "

9.4/10 

整潔度

8.8/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

6/10 一般

真實旅客

家人同遊
讚好：設施服務和住宿狀況
Very convenient location. The communication between day and night shift staff at the front desk was not fluid, so I had to address the same issue twice and took long time.... my stay was split and had to move to different unit because of the availability. I would not recommend the studio unit for the price it charged. Poor internet connection
於 2019 年 7 月住了 7 晚
Sara 於 2019年8月8日的回應
Dear Guest, I can't apologize enough for the poor communication between the agents, I will certainly address it to the team, as this is not the lasting impression I was LEVEL to have on you. On behalf of the LEVEL team, we appreciate your feedback and we hope to welcome you back to a spacious one bedroom on your next stay in Vancouver.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Jason 於 2019年6月22日的回應
Thank you for writing a review! We appreciate the feedback and are happy to hear you enjoyed your stay with us. We hope to host you again in the near future!

2/10 很差

Suet Ching

讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
the picture on top of the bed fell down while sleeping and heat my head, horrible experience.

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
位置很好
还不错的酒店，价格业确实蛮贵了
Ivan Evelyn 於 2016年7月20日的回應
Thank you for your feedback.

10/10 優異

Orsolya

家人同遊
讚好：整潔度、設施服務和住宿狀況
Easy check in and check out. Good location.
於 2024 年 4 月住了 3 晚

10/10 優異

Ken

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Excellent place to stay in downtown Vancouver. Will come again the next time we visit.
於 2024 年 2 月住了 4 晚
The Level Team 於 2024年4月20日的回應
Thank you Ken, for taking the time to leave a review with us. We look forward to welcoming you back!

10/10 優異

Nicassia

於 2024 年 3 月住了 1 晚

10/10 優異

Boris

家人同遊
讚好：整潔度、設施服務和住宿狀況
Super easy process. Well appointed room. We loved the premium soap and body wash in the shower.
於 2024 年 3 月住了 1 晚
The Level Team 於 2024年3月27日的回應
Thank you so much Boris, for choosing to stay with us and taking the time to leave us a review! Always a pleasure to hear when a guest had a great stay with us. We hope to get the chance to welcome you and your family back in the future, should the travel need arise. Thank you again and please have a great rest of your day!

10/10 優異

Loretta

家人同遊
Staff was excellent. Especially Ivan.
於 2024 年 3 月住了 1 晚
The Level Team 於 2024年3月14日的回應
Thank you so much for your kind words Loretta! I am sure you and your party had a great time at the game, was quite the choice to pick the Winnipeg game! We hope to see you again in the future, have a great rest of your week!

10/10 優異

Barbara

伴侶同遊, 寵物同遊
讚好：整潔度和住宿狀況
Amazing stay! Very pet friendly and the room was clean and tidy. Very quiet space. Amenities were awesome!! Loved the rooftop pool and hot tub. Overall, this was a great place to stay!
於 2024 年 3 月住了 3 晚
The Level Team 於 2024年3月14日的回應
Hello Barbara, thank you so much for your kind words! We are thrilled to hear that you had a great stay with us, we pride ourselves on being a home away from home. Our rooftop hot tub and heated pool is open year round, so it is a great retreat option when the weather is gloomy. Thanks again for the review and we hope to see you in the future!

8/10 不錯

Kathryn

讚好：整潔度
於 2024 年 2 月住了 2 晚
Ravi J 於 2024年2月27日的回應
Thank you for taking the time to leave us a 4 star rating, we would love to hear back what we could have done to earn a 5 star rating.

10/10 優異

Louise

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Whenever we are in Vancouver we always choose Level, an amazing property right in the middle of it all, so easy to get around, rooms are amazing, pool and hot tub always a nice feature ❤️
於 2024 年 2 月住了 5 晚
The Level Team 於 2024年2月9日的回應
Thank you for leaving such a kind and glowing review! We always strive to be a "Home away from Home," so having guests like yourselves is always very heartwarming! Thank you again and we hope to see you when you next return!

10/10 優異

Michael

家人同遊
讚好：整潔度和客房舒適度
Good choice for downtown Vancouver
Nice and clean, friendly staff.
於 2024 年 1 月住了 2 晚
The Level Team 於 2024年2月9日的回應
Thank you for choosing to stay with us and taking the time to leave such a kind review. We are pleased to hear that you enjoyed your reservation with us, and hope to welcome you back the next time you are in Vancouver. We always strive to be a premier choice as a home away from home!

8/10 不錯

Anselm

親子同遊, 伴侶同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Excellent place if you happen to stay in downtown with a larger group.
於 2024 年 1 月住了 1 晚
The Level Team 於 2024年2月9日的回應
Thank you for staying with us and taking the time to submit a review! We are glad to hear that you enjoyed your time with us, we are a well kept secret in the heart of Downtown! Thanks again, we will look to welcome you back in the future.

10/10 優異

Ross

讚好：整潔度、設施服務和住宿狀況
Dope as hell
於 2024 年 1 月住了 2 晚
Ravi J 於 2024年2月27日的回應
Thank you for the 5 star rating, we hope to host you in the near future again :)

10/10 優異

Marcia

讚好：整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚
Ravi J 於 2024年2月27日的回應
Thank you for the 5 star rating, we hope to welcome you back in the near future again :)

10/10 優異

Hadya

於 2024 年 1 月住了 1 晚
Ravi J 於 2024年2月27日的回應
Thank you for the 5 star rating, we look forward to welcome you back in the near future again :)

10/10 優異

Saviya

讚好：整潔度和客房舒適度
Stunning location
The room was amazing, cozy and larger than expected.
於 2023 年 12 月住了 1 晚
The Level Team 於 2024年1月13日的回應
Thank you for leaving such a glowing review! We are thrilled to hear that you enjoyed your stay with us, we strive to be a home away from home! We hope to welcome you back in the future!

2/10 很差

Atlee

於 2023 年 12 月住了 1 晚
Ravi J 於 2024年2月27日的回應
We are disheartened to receive such a low rating. We would love to hear back from you to know what we missed to earn a 5 star rating.

6/10 一般

Louise

於 2023 年 12 月住了 3 晚

10/10 優異

SABINA

讚好：整潔度和住宿狀況
Clean well equipped suites with lots of room. Only downfall was I booked a suite with a queen bed will be looking to book a king next time.
於 2023 年 12 月住了 1 晚
The Level Team 於 2023年12月14日的回應
Hello Sabina, thank you for your review! In the future, you can always call in or leave a little request message and we can always try to accommodate any last minute changes, although it would be subject to availability.Thank you for staying with us and we hope to get the chance to welcome you back!

10/10 優異

Allison

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Staff was excellent. Walkability fantastic. Grocery store right across the street and another one just a few blocks away. Lovely suite. Two balconies in our suite. Very well equipped. Great appliances. Clean & modern. Would stay again. Pretty outdoor common area with bbqs, pool and hot tub. Highly recommend.
於 2023 年 11 月住了 5 晚
Ravi J 於 2023年12月5日的回應
Dear Alison,Thank you so much for taking the time to leave such a wonderful review. Will pass on your nice words to the staff, hope to welcome you back in the future!

10/10 優異

Louise

家人同遊, 伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Loved the room, very spacious, had everything we needed, close to walk to restaurants, bars, etc, grocery store right across the street, loved that it had balcony also
於 2023 年 11 月住了 5 晚
The Level Team 於 2023年11月9日的回應
Thank you for taking the time to provide us with a review! Very glad to hear that you enjoyed your stay with us, hopefully we can welcome you back for your next visit!

10/10 優異

Sandra

商務旅客
讚好：整潔度和客房舒適度
Feels like home!
I stayed two nights for work and absolutely loved it. It was a bit hard to find in the rain, but once I was in the lobby, I was welcomed by two friendly staff members. Every time I came and went, it was like I lived there and the staff were so nice and helpful. It was great to have a kitchen to make food rather than trek out in the rain to sit at a restaurant. I will definitely be staying again.
於 2023 年 10 月住了 2 晚
The Level Team 於 2023年10月25日的回應
Thank you very much for taking the time to leave us a review! Very glad to hear that you enjoyed your stay with us, we hope to have the chance to welcome you back in the future!

10/10 優異

Kristina

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 10 月住了 1 晚
The Level Team 於 2023年10月21日的回應
Thank you very much for taking the time to leave us a review! Very glad to hear that you enjoyed your stay with us, we hope to have the chance to welcome you back in the future!

10/10 優異

Helen

家人同遊
讚好：整潔度、設施服務和住宿狀況
Loved everything about the property.
於 2023 年 10 月住了 2 晚
The Level Team 於 2023年10月21日的回應
Thank you very much for taking the time to leave us a review! Very glad to hear that you enjoyed your stay with us, we hope to have the chance to welcome you back in the future!

8/10 不錯

Mark

於 2023 年 10 月住了 1 晚
The Level Team 於 2023年11月9日的回應
Thank you for taking the time to leave a review, we hope to be able to welcome you back in the future!

10/10 優異

paxtyn

伴侶同遊
讚好：整潔度和住宿狀況
Amazing staff, amazing stay. Will stay here again.
於 2023 年 10 月住了 2 晚
The Level Team 於 2023年10月12日的回應
Thank you for taking the time to leave such a nice review! We are glad to hear that you enjoyed your stay with us and we hope to welcome you back in the future.

10/10 優異

Minjeong

讚好：整潔度和客房舒適度
모든게 갖춰진 편한 숙소
조리기구가 다 갖춰져 있어서 여행 마지막날 요리 조금하고 맥주하면서 야경 봤어요. 정문쪽 방향은 시끄럽고 반대방향으로 요청하면 뷰도 좋고 테라스도 좋아요
於 2023 年 9 月住了 1 晚
The Level Team 於 2023年10月5日的回應
Thank you so much for taking the time to provide us with such a nice review! We are thrilled that you enjoyed your time with us. 감사합니다!

10/10 優異

Norma (Delta)

讚好：整潔度和住宿狀況
Great stay
於 2023 年 10 月住了 1 晚
The Level Team 於 2023年10月6日的回應
Thank you for taking the time to provide us with a review! Always such a pleasure to host you, we will see you again soon!

10/10 優異

David

讚好：整潔度和客房舒適度
Great place in Yaletown
Very nice place with great amenities-rooftop pool, hot tub and deck with grills and lounge chairs. Nice layout with big tv's, big closets and comfy furniture. Kitchen and laundry in the unit. Super friendly staff all around - walkable to groceries, wine store and restaurants! It is not inexpensive but you get alot for your money. Would definitely stay here again!
於 2023 年 9 月住了 4 晚
The Level Team 於 2023年9月28日的回應
Thank you very much for taking the time to leave such a kind and comprehensive review! We are thrilled to hear that you enjoyed your time with us and we hope to welcome you back for your next visit.

10/10 優異

Rory (Calgary)

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 2 晚
The Level Team 於 2023年9月28日的回應
Thank you for providing a review! Happy to see that you enjoyed your stay, hope to welcome you back in the future.

10/10 優異

Henrik

多人同遊
讚好：整潔度和客房舒適度
Fräscht i Yaletown
Fräscht boende med bra läge mellan Yaletown och Downtown. Bra med tvättmaskin och torktumlare på rummet.
於 2023 年 8 月住了 3 晚
The Level Team 於 2023年9月17日的回應
Thank you for taking the time to leave us a review. It was a delight to have you and yours stay with us, we look forward to welcoming you back in the future!

8/10 不錯

Ruby

多人同遊
讚好：整潔度、設施服務和住宿狀況
Excellent staff.
於 2023 年 9 月住了 1 晚
The Level Team 於 2023年9月17日的回應
Thank you so much for taking the time to leave a review. Will pass on your nice words to the staff, hope to welcome you back in the future!

10/10 優異

Godwin

多人同遊
讚好：整潔度和客房舒適度
於 2023 年 9 月住了 2 晚
The Level Team 於 2023年9月17日的回應
Thank you for taking the time to leave us with a review! We are thrilled to hear that you enjoyed your stay, hope to welcome you back in the future.

8/10 不錯

Mario

家人同遊
讚好：整潔度、設施服務和住宿狀況
Das Hotel, die Suiten, der Pool, die Garage alles in einem ordentlichen Zustand, was wir nicht ganz so toll fanden war, dass der Zimmerservice in 7 Tagen/ 6 Nächten nur 1 mal da war, wenn man es täglich möchte muss man 75 $ extra zahlen. Somit muss man um jeden Tab für die Spülmaschine beim Service betteln…..
於 2023 年 8 月住了 6 晚
The Level Team 於 2023年8月31日的回應
Thank you for taking the time to leave us with a review.We do not offer full service cleaning for the units for short term stays, but individual items that you may require can be supplied to you by Guest Services or Housekeeping at no additional costs.Please reach out to Guest Services if you have any questions or concerns, we hope to welcome you back in the future!

10/10 優異

Guadalupe

親子同遊
讚好：整潔度、設施服務和住宿狀況
It was great! Will be back soon.
於 2023 年 8 月住了 1 晚
The Level Team 於 2023年8月25日的回應
Thank you very much for taking the time to leave us a review! We are glad to hear that you enjoyed your stay with us, we will look forward to welcoming you back in the future.

10/10 優異

Jannie

讚好：整潔度和客房舒適度
Great stay at home away from home
The apartment is great! I stayed one week and felt at home away from home. The staff was very helpful every time I needed help. There is a supermarket just a few steps from the hotel, which was great.
於 2023 年 7 月住了 6 晚
Sarah 於 2023年7月31日的回應
Dear Jannie, Thank you so much for your kind words, I am delighted to hear you enjoyed your stay with us and I hope we get the chance to host you again soon!Warm regards,Sarah

10/10 優異

Bianca

親子同遊
讚好：整潔度、設施服務和住宿狀況
Level was AMAZING! It exceeded our expectations-We’ll definitely be back. A couple things to note: •The city noise was loud at times(but of course in the city that can be expected!) •In our 1br the only TV was in the LR, so just double check w/ mgmt if you absolutely must have a TV in the bedroom •The rooftop pool area was amazing, but unfortunately the pool was out of order for all but 1 day of our stay (the rooftop hot tub was still accessible) •The gym was fully equipped & very clean •2 great corner markets in walking distance-Nestor’s & Choices •Dog park & Emery Barnes Playground located at Davie & Seymour
於 2023 年 7 月住了 5 晚
Sarah 於 2023年7月12日的回應
Dear Bianca, Thank you so much for your kind words, I am delighted to hear you enjoyed your stay with us and had the opportunity to explore our vibrant neighbourhood. I hope we get the chance to host you again soon!Warm regards,Sarah

10/10 優異

Karen

多人同遊
讚好：整潔度、設施服務和住宿狀況
We just spend a girls weekend at Level Vancouver in June. The property was clean, quiet and comfortable. We had a one bedroom with sofa bed in the living rm for 3 ladies and it was awesome. The staff are excellent and responsive. The outdoor pool and hot tub area is clean and private. The pool was 85F and clean. Towels are provided for around the pool. There are 2 BBQs and they are clean and great to use. We could walk everywhere. Loads of great restaurants within a 10 min walk. There is a grocery store- Nester's, a Starbuck's and a liquor store within a 2 min walk. AC in our room was great too. The fridge is not a standard size but is also not a mini fridge, it was perfect for the 3 of us. Rm also has a freezer great for ice. The unit had a washer and dryer and iron, but we did not use any of those items. Coffee maker was a Keurig and there was a tea kettle. Beds and linens were great. Only suggestions we would make is another set of towels for the 3 of us would have been helpful and instructions on where to take the waste and recycling when the bins in the rm get full. Great place, good value. You won't be disappointed.
於 2023 年 6 月住了 4 晚
Ivan L 於 2023年6月28日的回應
Thank you so much for taking the time to provide such a kind review! Very happy to hear that you enjoyed your stay with us. We pride ourselves as a home away from home for our guests. We hope to welcome you and your friends back for your future excursions!

10/10 優異

Frits

讚好：整潔度和客房舒適度
Excellent hotel, very clean, excellent beds, great staff very courteous
於 2023 年 6 月住了 4 晚
Ivan L 於 2023年6月24日的回應
Thank you for taking the time to provide such a glowing review! We are very pleased to hear that you enjoyed your stay with us, we hope to welcome you back when you next visit Vancouver.

10/10 優異

Norma (Delta)

讚好：整潔度、設施服務和住宿狀況
於 2023 年 5 月住了 1 晚
Ivan L 於 2023年5月31日的回應
Thank you for your kind review. Very glad to hear that you enjoyed your stay with us, we hope you had a good time at the concert! We hope to see you again when you next visit Vancouver.

4/10 欠佳

Amanda

家人同遊, 伴侶同遊, 寵物同遊
讚好：設施服務和住宿狀況
They charged us $30 for parking and gave us the bottom spot in an empty garage down four flights. They charged us $30 just to have our very well-behaved golden retriever in the room for a single night. “Proudly pet friendly” but don’t mention the extra fee when booking. The concierge clearly did not like dogs.
於 2023 年 4 月住了 1 晚
Sarah 於 2023年4月27日的回應
Hi Amanda, Thank you for taking the time to share your experience with us. We value all feedback from our guests. I am sorry you felt the notice for the parking and pet fee were not transparant prior to arriving on property. Both are noted on our listings as well as mentioned in your confirmation message sent at the time of booking. We also offered a complimentry pet fee during your stay, as a one time exception. As discussed during check out, sadly although our parkade may seem empty in the evenings, we share the space with our neighbouring office and therefore during working hours it is fully reserved. We hope to have the opportunity to welcome you back to improve upon your experience with us. Please feel free to reach out directly to book next time. Warm regards,Sarah

10/10 優異

Miles

讚好：整潔度、設施服務和住宿狀況
於 2023 年 4 月住了 2 晚
The Level Team 於 2023年5月21日的回應
Thank you for leaving such a glowing review Miles. I hope to welcome you back to Level again soon!

10/10 優異

Melody

家人同遊
讚好：整潔度、設施服務和住宿狀況
Property was really clean and spacious. Loved having a kitchen and dinning area. Lots dinning options within walking distance. We really enjoyed our stay.
於 2023 年 3 月住了 1 晚
The Level Team 於 2023年3月28日的回應
Thank you so much for your kind review! Very glad to hear that you enjoyed your stay with us. We hope to see you again the next time you are in town!

8/10 不錯

Maryam (White City)

讚好：整潔度和住宿狀況
Very nice and clean. The only thing is the outside area and pool have limited time. They are opened from 10 am and I wish it could be open from 6 am. We all need to have fresh air early and I swim in the morning at the start of my day and I have requested from guest service to accommodate that, they never get back to me..I was disappointed.
於 2023 年 3 月住了 3 晚
Sarah 於 2023年4月5日的回應
Dear Maryam, Thank you so much for taking the time to leave such a lovely review on your stay with us. It was truly a delight to host you! Sadly, we are required to abide by the local bylaws and open our pool to ensure we do not disturb any neighboring properties during any anti-social hours. We are delighted that you enjoyed your time with us despite this and hope we can welcome you back to Level in the future. Warm regards,Sarah

10/10 優異

Justin

讚好：整潔度、設施服務和住宿狀況
於 2023 年 3 月住了 1 晚
Sarah 於 2023年4月5日的回應
Thank you for leaving such a glowing review Justin. I hope to welcome you back to Level again soon!

6/10 一般

Barbara A

讚好：整潔度
Decent apartment well located.
The building is in a great location with easy walking to anything you might want or need. The hot tub and pool were great! Unfortunately the apartment had very poor lighting, the sofa sagged in toward the middle and was very uncomfortable to sit on. The European oven should come with basic instructions as it was very different from any appliances in Canada. Another small issue was not having a night table on both sides of the bed. There is definitely room to add a small shelf to a something. Overall, it was a nice apartment but needs a few things to make your stay more enjoyable.
於 2023 年 3 月住了 3 晚
Guest Services 於 2023年3月7日的回應
Dear Barbara,We apologise for any inconveniences you encountered during your stay and we thank you for your feedback as it allows us to grow and improve.Warm Regards,

6/10 一般

Ana

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Room wasn't equivalent to what I saw in the pictures. We had a much smaller room, dark with horrible view.
於 2023 年 2 月住了 4 晚
Guest Services 於 2023年2月26日的回應
Dear Ana,We apologise for any inconveniences you encountered due to the location of the room that mad eyou flet otherwise.Warm Regards,Guest Services.

10/10 優異

Jaimeclaire

伴侶同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Just lovely all around. Highly recommended
於 2023 年 2 月住了 1 晚
Guest Services 於 2023年2月13日的回應
Thank you for your candid feedback!