Dear guest, Thank you for your high rating. We hope to see you again in the future!

It sounds like you had a fantastic stay! It's wonderful to hear that the staff who checked you in was so helpful. Thank you for sharing your experience, and we look forward to welcoming you back in the future!

Dear guest,Thank you for sharing your feedback, and we extend our sincere apologies for the inconvenience you experienced during your stay.We regret to inform you that upon inspecting the room after your departure, we encountered significant cleanliness issues that rendered the space unsellable for a couple of days. Despite our efforts to salvage the situation through hand-washing and professional laundering, the bedding remained stained and unfit for further use. We provided photographic evidence of the stains and attempted to convey the necessity of replacement.We understand your desire to resolve the matter through washing; however, the nature of the stains made them resistant to removal. Consequently, we were compelled to replace all bedding items to maintain our standards of cleanliness and guest comfort.The 80 charge for replacement bedding reflects the actual cost incurred due to these unforeseen circumstances. While we regret any frustration this may have caused, we assure you that our intention is always to provide a pleasant and hygienic environment for all our guests.Thank you for your understanding.

Dear guest, thank you for sharing your experience with us. We're glad to hear that you found the room comfortable and clean, and we appreciate your kind words about our staff. We understand your frustration regarding the unadvertised pet fee, and we apologize for any inconvenience it caused. We strive to be transparent about our policies, and we'll certainly look into making sure this information is communicated more clearly in the future. Your feedback is valuable to us, and we hope to have the opportunity to better serve you in the future.

Dear guest,Thank you for rating. Hope to see you again!

Dear guest, Thank you very much for your high rating and review. We glad that you like our staff and services. We hope to see you again in the future!

Dear guest, Thank you for your high rating and review. We hope to see you again in the future!

Hi Allan, Thank you for your rating. We glad that you like our staff. We hope we will see you again in the future!

Dear guest, Thank you for your high rating. We hope to see you again in the future!

Hi Gaye It was great to have at queens hotel, we are so happy to know you had a great time with us.It will be our pleasure to have you back in our hotel.Thank you so much for you amazing review

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear Guest, Thank you for sharing your feedback. We regret any discomfort caused by the charge for the soiled linens and towels. The condition in which the room was left posed a significant challenge to our housekeeping team. In addition to the blood-stained sheets, we also had to dispose of six towels and two cushions due to their condition, as they were no longer usable. The room required extensive airing out, and we were unable to rent it out for three days as a result. We believe the amount charged for the replacement of these items is justified given the circumstances. We appreciate your understanding and hope to have the opportunity to provide you with a more positive experience in the future.

Dear guest, Thank you for your high rating. We hope to see you again in the future!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, Thank you so much for your kind review. We glad that you like our staff and service in the hotel. We are looking forward to see you again soon!

Hi WillieThank you so much for your reviewWe are looking forward have you back at Queens Hotel.

Hi JosieIs great to know that you had an amazing night at Queens Hotel, thank you so much for let it us know we did well. We are looking forward to see you soon.

Dear Shawn,Thank you for choosing Queens Hotel and taking the time to share your thoughts. We're pleased to hear that you were pleasantly surprised by your stay, finding the bed comfortable with excellent linens, and enjoying the big, fluffy towels. We appreciate your positive feedback on the well-equipped rooms.We understand your preference for a coffee maker in the room, and we want to let you know that we do have a coffee machine available in the lobby area for the convenience of our guests. Next time you stay with us, please feel free to enjoy a cup of coffee from our lobby.We look forward to welcoming you back on your next visit.Best regards,

We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We are sorry to hear that your stay was disrupted by another guest.Our hotel front desk operates from 7 am until 12 am, and unfortunately, the incident occurred after midnight when our front desk is not staffed. We want to assure you that we take such matters seriously, and we regret that we were unable to address the issue immediately.The disturbance was caused by a guest who was experiencing personal issues, and we can confirm that they have checked out. We value your feedback and use it to continuously improve our services. If you have any further concerns, please feel free to reach out to us directly.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back under more favorable circumstances.

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, Thank you for taking your time and giving us review. We hope to see you again soon!

Hi Dakai. Thank you for your rating. We hope we will see you again to serve you better.

Dear guest, Thank you for taking your time and giving us review. We hope to see you again soon!

Dear guest, Thank you so much for review. We are looking forward to see you again in the future!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, thank you for taking your time and giving us review. We hope to see you again soon!

Dear guest, Thank you so much for high rating. We are looking forward to see you again at Queens Hotel.

Dear guest, Thank you so much for excellent review and rating. We are looking forward to see you again soon!

Dear guest, Thank you so much for high rating. We are looking forward to see you again soon!

Dear guest, thank you for your review. Please be informed that your room is equipped with two large windows that you can open at your convenience. The portable air conditioning unit is currently not connected until the summer season, which may result in no air circulation when turned on. To enhance your comfort during your stay, we recommend informing our Front Desk about this matter, and we would be pleased to offer you accommodation in our King bedroom.We look forward to welcoming you back soon!

Dear guest, Thank you for taking your time and giving us review. We hope to see you again soon!

Thank you for you great review.We are looking forward to see you again with us at Queens.

Hi, Rhiannon. Thank you for taking your time to write a wonderful review regarding your stay with us. We are very happy to hear you had good time here for the end of the year. See you soon and all the best for you for another wonderful year!

Hi, JudyThank you for posting a wonderful review. Hope we will welcome you soon :) Take care and all the best for this year for you.

Thank you for you great scoring.We are looking forward to see you again with us at Queens.

Hi Khurram, Thank you so much for your high rating. We are looking forward to seeing you again in the future!

Hi Chris, Thank you so much for giving us good rate. We hope to see you again in the future!

Dear guest, Thank you for taking your time and giving us review. We hope to see you again soon!

Hi Sarina, Your review fills us with joy and reassures us that we're on the right track. Thank you sincerely for taking the time to share your feedback. We're truly grateful for your support and look forward to exceeding your expectations again in the future.Regards,

Hi, Shannon. Thank you for your valuable feedback! We can't wait to welcome you again. Hope to see you soon.

Hi, Fiona. Thank you for taking the time to leave a review. We appreciate your feedback! We hope to see you soon.

Hi Paul ,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel to be a good place to stay. We are looking forward to see you soon.

Dear Guest, thank you so much for your valuable feedback. Please next time try our spacious King Size room. We are looking forward to welcome you again!

Hi Leanne, Thank you for taking your time and giving us review. We hope to see you again soon.

Hi Neelam, Thank you so much for your time to give us very good rate. We hope to see you again in the future!

Dear David,Thank you so much for the review, it is important to know our guests commentaries in order to improve and give an amazing experience. We will check the outlets to make sure it works properly and we will also take into account your opinion about the key system. Thank you so much for choosing us.

Dear guest,Thank you for bringing this issue to our attention. We deeply apologize for any inconvenience caused by the noise.