Wow !!! Where to start? Location is amazing, right next to the train station and across the water ferry station as well, the room was modern, clean, and comfortable. Staff were courteous and helpful. I want to recognize Roberto (night shift) who made sure our forgotten passports and over $1000 euros cash we had left in the room safe were returned to us. We realized we had left our passports when we were already in Florence… imagine… thank you Roberto, Mauro, and the cleaning lady in charge! Your actions speak volume!!