We really wanted to love this place. Location was perfect for seeing everything in Venice in a short amount of time. It is central to everything. The decor is very Vintage Venetian and ornate. The beds were actually large (king size if you paid for it) and comfortable, and the bathrooms well appointed and good water pressure. BUT, our very big problem was that in an unseasonable warm February, the hotel has refused to turn on the air conditioning and opted to keep the heater on blast. The rooms cannot individually control this. We were told that we could open the windows, and they brought us a very small fan that does very little to cool us. Well we opened the windows, and got eaten by mosquitos all night. Our whole group of eight were miserable for 4 nights with dozens of bites between us. We were unable to sleep most nights, waking up sweating. It is unreasonable to believe that anyone at this hotel has been comfortable during our stay, and the hotel was completely full. The temps for us in the day time this February have been in the 60’s often having us shed all our coats and bask in the sun. How does a hotel not make the unilateral decision to then make the air conditioner available?
Another problem was the variability in accommodation. We all paid the same rate for each room, and some had way more space than others, coffee machines in room (others not) very large bathrooms, while others were tiny, and some had hard flooring (stone) while others had carpet.