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伊利特公寓酒店的評價

4 out of 5
伊利特公寓酒店
Via Forte Marghera 119, Mestre, VE

評價

8.2

很好

10 分評分，優異；1003 則評價中有 393 則" "
8 分評分，不錯；1003 則評價中有 410 則" "
6 分評分，一般；1003 則評價中有 127 則" "
4 分評分，欠佳；1003 則評價中有 40 則" "
2 分評分，很差；1003 則評價中有 33 則" "

8.8/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Ka Man

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Jingwei (中国)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
总体来说还好，只是房间隔音效果太差了，晚上和早上走廊里各种嘈杂的声音，影响休息。 餐厅的食物很好吃，包括甜品。

6/10 一般

Kuo Hsiung (台北)

讚好：職員與服務
威尼斯城外的好地方
方便！好停車！進威尼斯很便捷！

2/10 很差

Jeffrey

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
The property was mediocre, not a 4 star at all. You have to pay for pool access even as a hotel guest, you have to pay for a swim cap, slippers, and towels if you do not have them as they are mandatory. They trun off the air conditioning whenever they feel like its unnecessary even when it is always humid in the rooms. Also as a VIP property i recived a $10 crsdit for a spa i couldnt access because the massage therapist was not there. The staff were constantly rude and non chalant and the restaurant doesnt open until 6pm so find food somewhere else. Even when they are open they dont offer room serice. Hotel has a nice esthetic and thats it. Neem to motels with more usefull staff and amenities.
於 2024 年 5 月住了 4 晚
Marco 於 2024年5月23日的回應
Dear Mr Jeffrey,we can certainly be wrong, but we find your review not in line with the rest of the reviews, and untrueMarcoFO Manager

8/10 不錯

Foster

讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing place to stay, fan/AC does not really work so a little warm sleeping in 20 degree weather at night
於 2024 年 5 月住了 2 晚

10/10 優異

Vahid

讚好：整潔度、職員與服務和住宿狀況
Perfect
於 2024 年 5 月住了 3 晚

8/10 不錯

Marie-claude Chevillot épouse

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pour aller à la station de tram c'est un peu éloigné
於 2024 年 5 月住了 3 晚

10/10 優異

Karla

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Propiedad bonita y buen servicio en general
於 2024 年 4 月住了 2 晚

10/10 優異

Christoph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly employees, easy check in/out, top service and easy to reach public transportation service. But we have to urge, that there was only one key card available for two guests. We suggest the elite hotel to other Venice visitors from our heart. Thank you
於 2024 年 4 月住了 3 晚

4/10 欠佳

Josam

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Had a room that smelled like sewage, when I mentioned it to the front desk at checkout the person didn't seem to care
於 2024 年 4 月住了 1 晚

10/10 優異

Cynthia

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was beautiful and a convenient walk to everything.
於 2024 年 4 月住了 6 晚

10/10 優異

V

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

6/10 一般

Nathan

讚好：整潔度和職員與服務
不滿：住宿狀況
€15 per person to make use of the pool and spa facilities.
於 2024 年 4 月住了 3 晚

8/10 不錯

Sarah

於 2024 年 4 月住了 2 晚

8/10 不錯

Florian

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Elouan

於 2024 年 3 月住了 1 晚

8/10 不錯

Randolph camp

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the public transportation was very close and it was easy to get into Venice and to the airport cuz bus services were there within a block. What I didn't like is you have to pay to go to the pool or the hot tub which they call a spa and it's quite pricey even if you're a guest I think it's $18 per person for 4 hours
於 2024 年 3 月住了 3 晚

6/10 一般

Charlotte

多人同遊
讚好：整潔度
不滿：住宿狀況
Some members of staff were rude and unhelpful, whereas others went above and beyond to help us, we had two rooms and one room had a broken fridge and safe. The other rooms was working until our second day and the safe broke the battery ran out with all our valuable stuck inside we told the desk in the morning and they said they will sort it whilst we went out for the day we arrived back after dinner to find another safe just dumped next to the wardrobe the guy behind the desk said it wasn’t his problem two members of staff then helped but left as their shift was finishing after five mins, other safe wasn’t even programmed and was useless. Shower wasn’t fully clean and mould on ceiling, hairs on bathroom floor also. Struggled to find anywhere for food unless your willing to walk a mile or two elsewhere your limited to two or three restaurants. Be careful on where though as some were very hostile and had waiters and older gents making young girls feel very uncomfortable. I would highly recommend Da pinos which is a short walk to mestre town centre we ate there three or four times as we felt safe and food was amazing Transport into Venice is very simple however and was a fairly easy process. Overall I probably wouldn’t stay here again mostly due to rudeness from staff, as I say not all were rude some where amazing. But it was mostly a battle to get anything sorted
於 2024 年 3 月住了 5 晚

6/10 一般

Luc

家人同遊
讚好：整潔度和住宿狀況
The services provided, particularly the spa access needs more clarity.I feel like even though spa access was purchased initially,there is always a possibility that you pay again for its access.I'm not talking about the specific spa services .Prudence is required at all time. Besides,it'd have been great to get the access directly assigned to the room access card to avoid continually going to the reception.Small things like that may alter negatively your stay.
於 2024 年 2 月住了 4 晚

10/10 優異

Lucia Grazia

於 2024 年 1 月住了 1 晚

10/10 優異

Alicia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Bruno Rogerio

家人同遊
Estadia agradável
Hotel agradável, café da manhã muito bom.
於 2024 年 1 月住了 3 晚

8/10 不錯

Mira

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Such a great stay! Clean and comfortable room, free parking was a great plus. Very thin walls and could here everything from other rooms tho
於 2024 年 1 月住了 1 晚

8/10 不錯

Wan Ching

家人同遊
讚好：整潔度、職員與服務和住宿狀況
All staff is friendly and helpful, but the room inside seems a bit old ...
於 2023 年 12 月住了 5 晚

10/10 優異

Faten

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Francesca

於 2023 年 12 月住了 1 晚

8/10 不錯

Yuen Yan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
the spa need to pay separately and still have to pay for the towel

8/10 不錯

Rosalind

讚好：整潔度、職員與服務和住宿狀況
The self-catering facilities in the apartment were very limited, and the nearest supermarket was quite a wall away. The room itself was fine, and the staff were very good. It would have been good to actually be able to use the spa facilities (the reason we booked that hotel) without having to pay a surcharge. The additional costs of using the spa need to be clearer on Expedia when booking. The location near the tram made it easy to get into Venice.

10/10 優異

Jorge

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ok
於 2023 年 11 月住了 2 晚

2/10 很差

Marc

商務旅客
不滿：職員與服務、設施服務和住宿狀況
Ci hanno dato una camera in ristrutturazione cioè lavori in corso. Cambio camera senza scuse. Freddo in camera.
於 2023 年 11 月住了 1 晚

8/10 不錯

Jimmy

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hôtel très bien situé, personnel très accueillant, seul bémol la piscine a 15 euro en supplément
於 2023 年 11 月住了 3 晚

10/10 優異

Beverly

讚好：整潔度、職員與服務、設施服務和住宿狀況
Super!
於 2023 年 11 月住了 3 晚

10/10 優異

Mia (Denver)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great solo traveler room, quiet, friendly and helpful staff, convenient location with secure parking and easy tram access to Venice. The breakfast was also amazing.
於 2023 年 11 月住了 2 晚

6/10 一般

Dylan

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Tonny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 優異

MICHELLE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚

2/10 很差

Dan

不滿：整潔度、職員與服務和客房舒適度
Impracticable and disappointing
Not a great experience. Firstly we were refused a second door card as it was “hotel policy” to only issue one. But, this card is needed for electricity to work in the room meaning one person couldn’t leave and re-enter. Managed to get a second card the following day after a complaint. Also the room is completely impractical & noisy. There was no privacy for the bathroom. I guess having clear glass walls for the shower would seem romantic. But, also having no privacy for the toilet, hiding from watching your partner wipe their own ass kinda kills the romance. At night the room is noisy with uncomfortable pillows. There was a water gushing sound every 2 mins for about 2 seconds to fill up a tank. This was annoying enough for you to not get to sleep. Also the walls were not solid so there was noise from adjacent rooms. Quite frankly we had the worst 3 nights sleeps ever. Oh, and we had an issue in the night where we couldn’t turn off the desk spotlights. We got a man come to try and resolve but he couldn’t figure it out. His resolution was to put the bright spotlights into a paper coffee cup filled full of tissue and taped closed. This did work but surely heat building up was a fire / safety risk. It all felt like a Faulty Towers moment. Finally, residents still have to pay to use the swimming pool. Very poor. You would have a more comfortably stay in a Travelodge. Actually, maybe a Premier Inn, to be a little more classy.
於 2023 年 10 月住了 3 晚

8/10 不錯

Liisa

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

8/10 不錯

bharat

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

6/10 一般

FRANCY (BOGOTA)

多人同遊
讚好：住宿狀況
Queda lejos del centro , y el WiFi es terrible, no sirve para nada.

10/10 優異

Mario J

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Confortable. Would stay here again.
於 2023 年 10 月住了 5 晚

10/10 優異

Corinna

讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing property and location 18 min tram ride into Venice, and you get to go back to the quiet after the hustle & bustle of Venice. I would definitely choose to stay here again when going back to Venice. Staff are super helpful, hotel is lovely and nice touch on my Birthday presented with cake and candle at breakfast!
於 2023 年 10 月住了 3 晚

8/10 不錯

NUKET

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean property.spacious bathroom and comfortable room Staff was extremely helpful and kind.I really enjoyed my stay there
於 2023 年 10 月住了 2 晚

6/10 一般

Leslie (Aurora)

伴侶同遊
讚好：整潔度和職員與服務
The hotel was new and clean. However, I did not like the clear glass walls on the washroom. This might be okay if you are alone, but with a partner there was no privacy in the bathroom. The other person could see/hear everything.
於 2023 年 9 月住了 1 晚

8/10 不錯

Claire

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
Excellent Hotel, and Service; it lives up to the Elite in its name. Great location, just 15mins from Venice from the tram just a 5min walk from the hotel. Irons not readily available in the rooms, but by request. Highly recommend!
於 2023 年 10 月住了 5 晚

2/10 很差

Michael

於 2023 年 10 月住了 1 晚

2/10 很差

Shawn

家人同遊, 伴侶同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Broken air conditioning on the first night and had to sleep in a 90 degree room. Rude staff who told us he only had one fan and was not too when we asked for something to offset the heat. The entire stay was difficult and unpleasant.

2/10 很差

Shawn

家人同遊, 伴侶同遊, 多人同遊
不滿：整潔度、設施服務和住宿狀況
The air conditioning was broken the first night and the room was unbearably hot. The air quality was poor, so sleeping with the window open helped, but created another problem because we could not breathe comfortably. The evening person on staff, Francesco, was completely unaccommodating. When we asked for a fan, he said he was hot too and he only had one fan. The day manager (Marco) provided assistance to make it right, but it required effort and multiple conversations for it to be done correctly. They did not communicate effectively and we had to repeat multiple times that our breakfast was complimentary and we were able to access the sauna and terrace. We chose this hotel for convenience to/from the airport, but it was a horrible way to spend my anniversary. The only “4 star” thing about this hotel is the lobby. The rooms are worn and had rust, dry rotted wood door frames and dated showers and overall design. Do not recommend.

10/10 優異

Lukas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location for day trips to Venice
於 2023 年 10 月住了 1 晚