This hotel is a gem, and the staff is incredible. The location was great for us. It is close to restaurants where locals actually eat and a short walk to all the major tourist locations.
We loved our room with its towering ceilings and giant chandeliers. Every morning we woke up excited to have breakfast at the hotel, which was the best breakfast we had in Italy. It was delicious.
The staff made everything very easy. I booked water transfers through the hotel, and they delivered perfect service. All we had to do was enjoy our trip.
We were greeted at the train station and escorted to our waiting water taxi. We attended a gala dinner for Festa Del Redentore. The water taxi to dinner was right on time. The transfer to the airport was also perfect. If you let the wonder staff handle the logistics, you will have an amazing trip.
They also offer a great tour of Murano. We were shocked to learn that there is no cost for the water taxi to and from Murano when planned with the hotel.
We stayed at great properties in Rome and Florence, but this hotel in Venice was the best stay of our trip.
Venice is already a special place, but a great hotel like this one makes it a 10/10.
Frank
於 2025 年 7 月住了 3 晚
10/10 優異
aleks
2025 年 7 月 21 日
讚好:整潔度、職員與服務和住宿狀況
Second visit not disappointed
aleks
於 2025 年 7 月住了 7 晚
10/10 優異
Ross
伴侶同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved this hotel! A real hidden gem as you could almost walk right by and not realize the magic within. Super helpful staff guide you to the most important sites and are always willing to let you in on the culinary artistry should you wish to throw your carb count out the window (at least for a night or two). Have a water taxi drop you off right at the door or whisk you off to new adventures! I highly reccomend this fine hotel and you'll love the breakfast in the morning to get you fueled up. Book it without question and you'll put this one in the memory bank for sure! Happy travelling!
Ross
於 2025 年 7 月住了 4 晚
10/10 優異
Wallace
家人同遊
2025 年 7 月 6 日
讚好:整潔度、設施服務和住宿狀況
Very friendly and helpful staff, from the front desk to the bartender, to the breakfast wait staff. Beautiful property.
Wallace
於 2025 年 7 月住了 2 晚
10/10 優異
Kun
2025 年 7 月 4 日
Kun
於 2025 年 6 月住了 3 晚
10/10 優異
Shea
2025 年 6 月 30 日
讚好:整潔度
The hotel was beautiful and the staff were fantastic. The hotel was a bit hard to find and we kept getting lost.
Shea
於 2025 年 6 月住了 2 晚
10/10 優異
Vanessa
2025 年 6 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Beautiful property with excellent location. Complimentary breakfast was amazing!
Vanessa
於 2025 年 6 月住了 1 晚
10/10 優異
Nicholas
家人同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location just outside of the busy San Marco area, but very accessible to it. Exceptional staff. Alex at the front desk was the pinnacle of service. Pretty easy and fast water taxi to the airport (snd Tronchetto)…note, water taxi not public desperate. Rooms are classic Venetian style, giving you the full experience.
Nicholas
於 2025 年 6 月住了 2 晚
4/10 欠佳
Lakshman
2025 年 6 月 28 日
讚好:整潔度和職員與服務
不滿:住宿狀況
Lakshman
於 2025 年 6 月住了 1 晚
10/10 優異
David
伴侶同遊
2025 年 6 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The quintessential Venetian hotel opulent, all the amenities and extremely friendly and welcoming staff. Our room was so comfortable and cool ( June stay that temps exceeded 95 F during day) we slept til Noon one day! Easy walk to San Marco. Our water taxi brought us right to private dock which made arrival and departure a lovely experience! Thank you Sam and all the staff for taking great care of us! Can’t wait to return soon!
Great job by the staff in contributing to a wonderful experience. Especially the front desk team providing outstanding recommendations on food, sights and tips on getting the most of Venice. Their attention to providing genuine help and caring about their guest was outstanding. Thanks for the memories:).
Terrence
於 2025 年 5 月住了 3 晚
10/10 優異
Travis
伴侶同遊
2025 年 5 月 31 日
讚好:整潔度、設施服務和住宿狀況
Beautiful with professional and courteous staff!
Travis
於 2025 年 5 月住了 1 晚
10/10 優異
Nancy
多人同遊
2025 年 5 月 31 日
讚好:整潔度、設施服務和住宿狀況
Hotel is gorgeous and great location. Taxi pulled right up to our hotel on boat!
Nancy
於 2025 年 5 月住了 3 晚
10/10 優異
Andres (San Antonio)
伴侶同遊
2025 年 5 月 27 日
讚好:整潔度、設施服務和住宿狀況
Loved our overall stay! The staff, the hotel, the room, the location! It was excellent!
Andres
於 2025 年 5 月住了 2 晚
10/10 優異
PETER
2025 年 5 月 18 日
讚好:職員與服務和住宿狀況
PETER
於 2025 年 5 月住了 4 晚
10/10 優異
Cathleen
伴侶同遊
2025 年 5 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel….great staff…would stay there again
Cathleen
於 2025 年 4 月住了 2 晚
10/10 優異
Ann
2025 年 4 月 28 日
讚好:整潔度、職員與服務和住宿狀況
Ann
於 2025 年 4 月住了 3 晚
10/10 優異
Horst
2025 年 4 月 27 日
讚好:設施服務和住宿狀況
Best hotel
Horst
於 2025 年 4 月住了 4 晚
6/10 一般
Simon
家人同遊
2025 年 4 月 26 日
讚好:整潔度、職員與服務和客房舒適度
Peut mieux faire
Rapport service & qualité & expérience vs prix pas terrible du tout. Pour le prix, on s’attend à un service irréprochable, on y est pas du tout. Manque d’entretien et d’un manager qui a le sens du détail.
Simon
於 2025 年 4 月住了 1 晚
10/10 優異
lana
家人同遊
2025 年 4 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved the location of this property. We took a water taxi from the hotel to the train station. It was very convenient. The staff were very accommodating and helpful. Our room was very spacious and clean.