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諾沃特森酒店的評價

3 out of 5
諾沃特森酒店
Calle Pescaria 3980/81, Venice, VE

評價

8.4

很好

10 分評分，優異；918 則評價中有 371 則" "
8 分評分，不錯；918 則評價中有 403 則" "
6 分評分，一般；918 則評價中有 103 則" "
4 分評分，欠佳；918 則評價中有 23 則" "
2 分評分，很差；918 則評價中有 18 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

YI-SHIH

於 2022 年 8 月住了 1 晚
staff 於 2022年9月4日的回應
many thanks

8/10 不錯

真實旅客

讚好：職員與服務和住宿狀況
服務很好交通也便利
住宿的價格非常便宜，房間也很大很舒適，櫃檯人員超親切也很近碼頭。
於 2021 年 11 月住了 2 晚
Staff 於 2021年12月4日的回應
感谢您的赞赏，我们期待在我们的酒店见到您，亲爱的 Teson 团队

8/10 不錯

Chuan chia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice location and easy access to Basilica DI San Marco, nice room, comfortable
於 2019 年 7 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
交通方便 早餐很棒 飯店人員也親切
雖然房間小 但是早餐非常棒 飯店人員也相當親切 距離碼頭非常近，走出去只要一分鐘 唯一的缺點是飯店空調溫度開太高了 即使已經講調節器調到最低溫仍然很熱
於 2019 年 3 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2018 年 11 月住了 1 晚
reception 於 2018年12月13日的回應
Dear Guest, thank you for your kind review and for staying in our hotel. Hope to welcome you again soon!

6/10 一般

Katharine (Hong Kong)

讚好：整潔度和職員與服務
房間太小，尢其浴室，還放男用尿廁，兩個相對，我一佰磅不夠也無法正常使用如厠。早餐很差，吃了第一天之後也在外面用歺。工作人員還是可以，但不是最好
於 2018 年 10 月住了 3 晚
reception 於 2018年11月1日的回應
Dear Guest, thank you for taking your time to write the review, we regret you did not liked our breakfast instead we served buffet breakfast any suggestions help us to improve our service! Best regards.

10/10 優異

HAMISH

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
乾淨，地點不錯，服務好的旅館！
地點很好，離碼頭很近。附早餐在威尼斯性價比很高！

10/10 優異

JI PENG (taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
everything is so great!
The staff is so kind, it's a good hotel.

8/10 不錯

地点极佳 (离圣马可叹息桥很近，码头后面，很方便离岛游)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置绝佳
很小但是非常有爱的房间，里面的设施都齐全，适合亚洲人或者独行。位置方便！在圣马可，千万别遇到下雨，否则从火车站过来有得受！

8/10 不錯

YI (Shanghai)

讚好：整潔度、職員與服務和客房舒適度
贴心的服务
地理位置很好，出行方便，工作人员也超级热心，怕我们赶早班火车饿肚子，还特地打包了好多早饭给我们。好贴心。唯一不足的是我们房间的淋浴间实在是太小了，胖子或者大个子在里面洗澡是在不舒服。

8/10 不錯

Chun-Hun (Taiwan)

讚好：整潔度和客房舒適度
離聖馬可廣場近，下水上巴士站後5分鐘內可達，check in服務員很親切，有free wifi但訊號非常微弱，常會斷訊，早餐很豐富

10/10 優異

William

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful accommodations and location. Highly recommend.
於 2024 年 5 月住了 3 晚

10/10 優異

Chanda (Long Beach)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staffs are really nice and helpful.
於 2024 年 5 月住了 3 晚

10/10 優異

Thomas (CINCINNATI)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very helpful and attentive. Helped with suitcases for top floor room. The breakfast service was very good with many choices and caffe service. Area was quiet and felt very safe. Easy access to major vaporetto stops and Biennale sites a short walk away. Enjoyed our stay here very much.
於 2024 年 5 月住了 4 晚
Staff 於 2024年5月13日的回應
Thank you very much, it has been a pleasure to host you.See you soon.

10/10 優異

Jean Claude (CHICAGO)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent choice for those that want to be in a quiet and safe area in Venice. We would walk around the area late in the night without worry. It was close to a lot of major landmarks and made everything so much easier for us as first timer Venice goers. Also close to a couple of the major water bus lines so it is very accessible. Would recommend Teson!
於 2024 年 5 月住了 2 晚
Staff 於 2024年5月10日的回應
Many thanks!

8/10 不錯

Anastasia (Miami Beach)

商務旅客
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Ok for a solo traveler would not go as a couple. Tiny room and the tiniest bathroom but wonderful staff.
於 2024 年 4 月住了 1 晚
Staff 於 2024年4月29日的回應
Thank you for the feedback.The room you booked was an economy room for 1 person, so you were assigned the room that more fitted the request.See you next time.

10/10 優異

Camille

讚好：整潔度、職員與服務和住宿狀況
Very kind and helpful staff. Wonderful location, close to everything!
於 2024 年 3 月住了 2 晚
Staff 於 2024年3月29日的回應
Many thanks

10/10 優異

Gersom peña

讚好：整潔度、職員與服務、設施服務和住宿狀況
Tanto el hotel como las habitaciones se encuentran en excelentes condiciones, el personal es muy atento, dispuesto, la mayoría logran comunicarse fácilmente en español y ofrecen servicio para guardar el equipaje sin costo adicional. La plaza de san Marcos se encuentra a menos de 10 minutos caminando y en la zona hay hoteles, restaurantes y alguna tienda. La laguna y estaciones de vaporetto están muy cerca del hotel. Si se me presenta la oportunidad por supuesto que regresaré.
於 2024 年 3 月住了 3 晚
staff 於 2024年3月22日的回應
Muchas gracias!

10/10 優異

Aurora

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect, wonderful experience, excellent 10/10. Room is super clean, comfortable beds, great staff, great breakfast. Highly recommended. Will stay here again.
於 2024 年 3 月住了 1 晚
staff 於 2024年3月16日的回應
Thank you very much! See you soon again.

8/10 不錯

Laura

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 1 晚
staff 於 2024年3月22日的回應
Thank you

10/10 優異

Massimiliano

於 2024 年 2 月住了 2 晚
staff 於 2024年2月26日的回應
Grazie mille

8/10 不錯

Jean Francois

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
staff 於 2024年3月1日的回應
Thanks

10/10 優異

Daniela

讚好：整潔度、職員與服務和住宿狀況
Gut für Rollstuhlfahrer Treppenlift Barrierefreies Zimmer Sehr gut
於 2024 年 2 月住了 3 晚
staff 於 2024年2月26日的回應
Thank you

10/10 優異

Frederick

於 2023 年 12 月住了 4 晚
staff 於 2024年2月26日的回應
Many thanks

10/10 優異

Sandy

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room is very clean and nice! Staff is friendly and helpful
於 2024 年 1 月住了 1 晚
staff 於 2024年2月26日的回應
Thank you!

10/10 優異

Lorraine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
staff 於 2024年2月26日的回應
Many thanks

6/10 一般

Scheherazade

家人同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
staff 於 2024年2月26日的回應
Thank you, we wold love to know what let you down in your stay.Best regards

10/10 優異

Kelly

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We always got a smile at the front desk and the service was perfect!
於 2023 年 12 月住了 2 晚
staff 於 2023年12月18日的回應
Thank you

8/10 不錯

Juan Manuel

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
staff 於 2023年12月10日的回應
Thank you!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
4 nights at il Teson
Room was kept very well during my stay
於 2023 年 12 月住了 4 晚
staff 於 2023年12月10日的回應
Thank you very much

10/10 優異

Hans

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
staff 於 2023年12月10日的回應
Many thanks

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was an ideal home base for me and my family. We booked a family room, and my 2 daughters enjoyed having their own twin sized beds. My husband and I enjoyed the welcome gift of Prosecco on ice, and the staff was very helpful in recommending restaurants and transportation options. We were initially concerned about the location seemingly farther away from the city center, but it was very convenient. St. Marks square was an easy walk, and water taxis and the water bus were just down the alley. (Note there is no elevator, but we didn’t find that to be an obstacle.) My highest praise is for the front desk gentleman who discovered I had left my purse in the lobby after we checked out. He literally ran to the water bus and handed it to me just minutes before we boarded the boat. I don’t know what I would have done if he hadn’t found it and chased us down. It had our passports, etc! Thank you for your kindness! Highest recommendation for a family stay!
staff 於 2024年2月26日的回應
Thank you, we are happy you enjoyed your stay

10/10 優異

Carlos Alberto

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel muito bem localizado, próximo a Piazza San Marco, hotel super aconchegante, recomendamos
於 2023 年 11 月住了 1 晚
staff 於 2023年11月28日的回應
Muchas gracias!

6/10 一般

Ma Daniela

讚好：職員與服務
不滿：整潔度
於 2023 年 10 月住了 1 晚
staff 於 2023年11月6日的回應
Many thanks

10/10 優異

Juan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
If I could get 10 stars, I would
Everything about this property is 10 stars from the location to the cleanliness to the staff. Everything is amazing. The gentleman at the front desk was beyond helpful. The location on this hotel is perfect right in the corner of Piazza San Marco.
於 2023 年 10 月住了 1 晚
staff 於 2023年10月24日的回應
Many many thanks, we are looking forward to meeting you once again

10/10 優異

Elie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
close to food options and the boat docks
於 2023 年 10 月住了 3 晚
staff 於 2023年10月20日的回應
Many thanks

10/10 優異

Franco

讚好：整潔度、職員與服務、設施服務和住宿狀況
Rrrr
於 2023 年 10 月住了 2 晚
staff 於 2023年10月13日的回應
thanks

10/10 優異

Susan

於 2023 年 10 月住了 2 晚
staff 於 2023年11月6日的回應
Thank you very much

10/10 優異

Colette

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nicely appointed and wonderful staff!
We were in the renovated part of the hotel, which was very nicely done. Small, but nicely appointed, very efficient and immaculate. Very comfortable bed and linens. The staff was extra helpful and accommodating...wonderful hospitality with a prosecco welcome! The location was great with easy access to the waterways - very close to the Bridge of Sighs, St. Mark's but the room was very quiet. Would suggest getting a private taxi instead of the public ferry. Be aware that some of the rooms have many stairs.
於 2023 年 10 月住了 1 晚
staff 於 2023年10月9日的回應
Thank you very much

10/10 優異

Carolyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful Rooms and Great Service
The Gradio, at the front desk is fantastic! He is very helpful and gave us great suggestions for tour and dinner. The hotel is very clean and elegant. I would definitely stay here again.
於 2023 年 10 月住了 2 晚
staff 於 2023年10月9日的回應
Thank you

10/10 優異

Sarah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay here- we only stayed for one night but it’s in a great location to everywhere we wanted to go! The front desk staff were awesome and so helpful. We would definitely stay here again.
staff 於 2023年9月22日的回應
Thank you

6/10 一般

Kurt

伴侶同遊
讚好：整潔度
BEWARE: If you book with a third party you will be assigned this hotel's smallest rooms, in the annex next to the main hotel. Though clean, these rooms are TINY with very cramped bathrooms. The hotel staff told me I can get better rates, and the larger rooms if I book directly with them. Also, only book a refundable room. I got my dates wrong, and booked a night too early with a non-refundable room. Within minutes I contacted the hotel to fix the error and they would not work with me. I had to go through Expedia and engage in lengthy chats. I finally got Expedia to promise me a refund, in writing, which was to be issued after check out. It's been several days and still no refund has arrived.
staff 於 2023年9月16日的回應
Dear, you have misinterpreted what we could have said.Probably we told you that booking directly with the hotel, at the same rate you would have booked a larger room because there are no fees for all the intermediaries, not that we give worst rooms to whom books through agencies or else.The fact that you booked through an agency, that bought the room from an online tour operator led to this long chain of modification requests, we can not allow you to cancel or modify the reservation without involving who bought the room from us.

8/10 不錯

Lotta

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚
staff 於 2023年9月15日的回應
Many thanks

10/10 優異

markus

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
staff 於 2023年9月11日的回應
Thank you very much

8/10 不錯

Rita

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
staff 於 2023年9月11日的回應
Many thanks

10/10 優異

Dianelis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay. Rooms are new renovated, clean!!
於 2023 年 9 月住了 2 晚
staff 於 2023年9月4日的回應
Thank you!

8/10 不錯

Marion

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Small shower and shower door
於 2023 年 8 月住了 2 晚
staff 於 2023年9月2日的回應
Thank you for the feedback

10/10 優異

ka fai joey

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is nice and clean, location is great, 10 mins away from the attractions
於 2023 年 8 月住了 1 晚
staff 於 2023年9月2日的回應
Many thanks!

10/10 優異

shun

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and friendly staff, nice location, close to waterbus station
於 2023 年 8 月住了 2 晚
staff 於 2023年9月11日的回應
Thank you very much

8/10 不錯

Elisabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Veldig bra
Var litt lytt mellom de andre rommene, men ellers perfekt!
於 2023 年 8 月住了 1 晚
staff 於 2023年8月21日的回應
Thank you