住宿正面 (夜晚)

聖加洛酒店的評價

3 out of 5
聖加洛酒店
1093/A San Marco (Campo San Gallo), Venice, VE

評價

8.2

很好

10 分評分,優異;622 則評價中有 230 則" "
8 分評分,不錯;622 則評價中有 252 則" "
6 分評分,一般;622 則評價中有 102 則" "
4 分評分,欠佳;622 則評價中有 26 則" "
2 分評分,很差;622 則評價中有 12 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

7.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

PEI JU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置便利、所需具足。
住宿地點就在聖馬可廣場附近的小巷,有點難找但樓下就有小商店和pizza店,十分方便。有wifi、早餐豐盛,浴室乾淨但用水後會積水,電視螢幕稍小。
於 2018 年 10 月住了 1 晚

2/10 很差

真實旅客

不滿:整潔度、住宿狀況和客房舒適度
Not suggest.................................................................................................................................
於 2018 年 4 月住了 1 晚

4/10 欠佳

Ming Wai

不滿:整潔度、住宿狀況和客房舒適度

6/10 一般

真實旅客

不滿:客房舒適度

8/10 不錯

judy

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff here is exceptionally helpful and really go out of their way for their guests!
於 2024 年 4 月住了 8 晚
Hotel San Gallo team 於 2024年4月26日的回應
Dear Judy,Thank you for your review and for your kind words about our staff! We are thrilled to hear that they were exceptionally helpful and went the extra mile to make your stay enjoyable. We take great pride in our team's dedication to providing excellent service.While we appreciate your 4-star rating, we would love to understand how we can improve your experience to a perfect 5 stars on your next visit.Is there anything specific we could have done better to meet your needs?Thank you again for your feedback. We look forward to welcoming you back to Hotel San Gallo soon!Sincerely,The Hotel San Gallo Team

8/10 不錯

roberto

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Personale gentile e cordiale, ottima posizione.
於 2024 年 4 月住了 1 晚
Hotel San Gallo team 於 2024年4月11日的回應
Gentile Roberto,La ringraziamo per la sua recensione e per il suo feedback positivo.Siamo lieti che abbia apprezzato la gentilezza e la cordialità del nostro personale, nonché l'ottima posizione del nostro hotel.Ci teniamo molto a offrire ai nostri ospiti un servizio impeccabile e un'esperienza piacevole in tutto e per tutto.La sua valutazione di 4 stelle ci motiva a continuare a lavorare sodo per migliorare ulteriormente i nostri servizi e raggiungere l'eccellenza.Ci piacerebbe capire meglio cosa possiamo fare per ottenere la sua piena soddisfazione in futuro.Se desidera, ci può contattare direttamente per fornirci maggiori dettagli sulla sua esperienza.La ringraziamo di cuore per aver soggiornato presso il nostro hotel e speriamo di averla presto di nuovo come nostro ospite.Cordiali saluti,Tutto il personale dell'Hotel San Gallo

10/10 優異

Manu

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to the main square, cute character property and friendly staff.
於 2024 年 3 月住了 2 晚
Hotel San Gallo team 於 2024年4月8日的回應
Dear Manu,Thank you so much for your wonderful review of our Hotel San Gallo. We're delighted to hear that you enjoyed your stay and found our hotel to be conveniently located near the main square. We take great pride in the character of our property and are glad that you appreciated it.Our team strives to provide friendly and attentive service to all our guests, and we're thrilled that you found our staff to be friendly.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back on your next visit to the area.Warm regards,The whole staff of the Hotel San Gallo

8/10 不錯

Michelle Marie

親子同遊
不滿:住宿狀況
Old hotel, almost like Vintage??? Bathroom curtains stink though!
於 2024 年 3 月住了 1 晚
Hotel San Gallo team 於 2024年3月26日的回應
Dear Michelle,Thank you for taking the time to share your feedback about your recent stay at San Gallo. We're delighted to hear that you appreciated the vintage charm of our hotel.However, we apologize for any inconvenience caused by the odor from the bathroom curtains. Please know that we take cleanliness and guest satisfaction very seriously, and we're grateful for your candid observation. We've already addressed this issue with our housekeeping team to ensure that such incidents are avoided in the future.We appreciate your valuable feedback and hope to welcome you back to Hotel San Gallo for an even more enjoyable experience on your next visit.Warm regards,The whole staff of Hotel San Gallo

10/10 優異

Bernardo

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Atención excelente, te recomiendan a donde ir, limpieza excelente, no le falta nada a la habitación.
於 2024 年 3 月住了 1 晚
HOTEL SAN GALLO 於 2024年3月21日的回應
Muchas gracias Bernardo por tu fantástica reseña!Nos alegra enormemente que hayas calificado nuestro hotel con la máxima puntuación en todas las categorías.Nos llena de orgullo saber que has disfrutado de la atención de nuestro personal, la limpieza de las habitaciones, la ubicación del hotel y que no te ha faltado nada durante tu estancia.Es un verdadero placer para nosotros saber que tu experiencia en nuestro hotel ha sido tan positiva.Esperamos tenerte de vuelta como huésped en un futuro próximo.Atentamente,Todo el equipo del Hotel San GalloP.D. Nos complace saber que consideras que la atención de nuestro personal ha sido "excelente" y que te hemos recomendado lugares de interés para visitar.Esperamos que hayas tenido la oportunidad de explorar la ciudad y disfrutar de todas sus maravillas.

10/10 優異

GUILHERME

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Inesquecível
Incrível o atendimento. O hotel possui escadas, mas fomos muito bem recebidos / acolhidos com a pessoa indo pegar nossas malas e levando até o quarto. Gentilmente fomos presenteados com uma cesta de frutas e chocolates, além de um bilhete de boas vindas. Café e localização excelentes.
於 2023 年 12 月住了 2 晚
Hotel San Gallo team 於 2024年1月29日的回應
Prezado Guilherme,Agradecemos a sua avaliação positiva. Ficamos felizes em saber que você gostou da sua estadia em nosso hotel e que ficou satisfeito com a atenção e o atendimento do nosso pessoal.Nosso objetivo é proporcionar aos nossos hóspedes uma experiência agradável e memorável, e nos alegra saber que contribuímos para que a sua estadia fosse positiva.O pessoal do nosso hotel está comprometido a fornecer um serviço de alta qualidade, e nos esforçamos para fazer com que cada hóspede se sinta especial e valorizado.Obrigado novamente por compartilhar sua experiência conosco. Esperamos poder recebê-lo novamente no futuro.Atenciosamente,Equipe do hotel San Gallo

10/10 優異

Serge Pierre Marie

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel San Gallo team 於 2024年1月30日的回應
Cher Serge Pierre Marie,Nous vous remercions sincèrement d'avoir pris le temps de laisser une évaluation parfaite pour notre hôtel sur Hotels.com. C'est un plaisir de savoir que vous avez pleinement apprécié votre séjour chez nous et que nous avons répondu à vos attentes.L'équipe de l'hôtel travaille continuellement pour offrir une expérience exceptionnelle à nos clients, et votre note de 10 sur 10 est une source d'encouragement pour nous. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Merci encore pour votre évaluation positive et pour avoir choisi notre établissement.Cordialement,l'ensemble de l'équipe de l'hôtel San Gallo

6/10 一般

Moisés

讚好:整潔度和職員與服務
於 2024 年 1 月住了 4 晚
HOTEL SAN GALLO 於 2024年1月21日的回應
Estimado Moisés,Agradecemos que se haya tomado el tiempo para compartir su opinión con nosotros. Lamentamos que su experiencia no haya alcanzado sus expectativas y queremos asegurarnos de que abordaremos cualquier área de mejora.Nos encantaría conocer más detalles sobre su estancia para entender mejor sus comentarios y tomar medidas correctivas. Su satisfacción es nuestra prioridad y nos esforzaremos por superar sus expectativas en futuras visitas.Agradecemos sus comentarios y esperamos tener la oportunidad de recibirle nuevamente y proporcionarle una experiencia más positiva.Saludos cordiales,Todo el equipo del Hotel San Gallo

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
HOTEL SAN GALLO 於 2024年1月15日的回應
Dear Guest,Thank you so much for your fantastic 10 out of 10 rating! We're thrilled to hear that you had such a positive experience during your stay at our hotel.Your high praise means a lot to us, and we're delighted that you found everything to your satisfaction. If there are specific aspects of your stay that stood out or if there's anything you'd like to share about your experience, we would love to hear more.We sincerely appreciate your choice to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you again for your glowing review!Best regards,The whole staff of Hotel San Gallo

10/10 優異

Ceri

讚好:整潔度、職員與服務、設施服務和住宿狀況
A very comfortable stay and exceeded expectations. The only downside was a slight buzzing noise coming from outside the building - but didn't affect me at all and in general was very quiet for what is such a central location!
於 2024 年 1 月住了 4 晚
Hotel San Gallo team 於 2024年1月8日的回應
Dear Ceri,Thank you for taking the time to share your wonderful feedback about your recent stay at Hotel San Gallo. We are incredibly grateful that you had such a positive experience and that you were so kind to give us the maximum rating of 5 stars.We are so pleased that you found your stay comfortable and that you exceeded your expectations. We are committed to providing our guests with a memorable and enjoyable experience, and we are thrilled that you were so satisfied with your stay.We apologize for the slight buzzing noise that you experienced coming from outside the building. We are aware of this issue and are working to address it. We appreciate your understanding as we work to improve the overall soundproofing of our hotel.Thank you again for your kind words and for being a valued guest at Hotel San Gallo. We hope you will consider staying with us again in the future.Sincerely,The Hotel San Gallo Team

8/10 不錯

Sara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Brilliant location, right next to most of the main attractions. Brilliant and helpful staff. Room has everything you would need, hairdryer, toiletries, minibar and safe. The person on reception helped us figure out when and where to get the waterbus to get to the airport in perfect time. Lots of suggestions given for restaurants and cafes.
於 2024 年 1 月住了 2 晚
HOTEL SAN GALLO 於 2024年1月14日的回應
Dear Sara,Thank you for taking the time to share your review about your recent stay at Hotel San Gallo. We are glad that you had a positive experience with us, and we appreciate your kind words about our location, staff, and amenities.We are particularly pleased that you found our staff to be helpful and that they were able to assist you with getting to the airport. We always strive to provide our guests with helpful and informative service, and we are glad to hear that we were able to exceed your expectations in this area.We also appreciate your feedback on the amenities in your room. We are committed to providing our guests with comfortable and well-appointed accommodations, and we are glad that you found everything you needed in your room.Thank you again for your review, and we hope to welcome you back to Hotel San Gallo in the future.Sincerely,***The Hotel San Gallo Team

10/10 優異

Amandeep

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good hotel and staff. All my stars to such a wonderful staff.
於 2023 年 12 月住了 2 晚
Hotel San Gallo team 於 2024年1月8日的回應
Dear Amandeep,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel and staff to be excellent. Your kind words mean a lot to us, and we truly appreciate your generous praise.Our dedicated team works hard to ensure that our guests have a memorable and enjoyable stay, and it's heartening to know that their efforts have made a positive impact on your visit. If there are specific aspects of your stay that stood out to you, we would love to hear more about them.Once again, thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.Warm regards,All of us, Hotel San Gallo

10/10 優異

Liege

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
HOTEL SAN GALLO 於 2023年12月27日的回應
Prezado Liege,Muito obrigado por atribuir ao Hotel San Gallo a pontuação perfeita de 5 em 5! Estates encantados em saber que teve uma experiência maravilhosa durante a sua estadia. O seu feedback positivo é verdadeiramente apreciado, e esperamos ter o prazer de recebê-lo novamente no futuro.Se tiver algum comentário específico ou sugestão de melhoria, sinta-se à vontade para compartilhá-los conosco. Nosso objetivo é proporcionar a melhor experiência possível para os nossos hóspedes.Obrigado novamente por escolher o Hotel San Gallo, e esperamos recebê-lo novamente em breve.Atenciosamente,A Equipe do Hotel San Gallo

10/10 優異

Andrew

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 8 晚
HOTEL SAN GALLO 於 2023年12月27日的回應
Dear Andrew,Thank you so much for giving Hotel San Gallo a perfect score of 5 out of 5! We're thrilled to hear that you had a wonderful experience during your stay. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back in the future.If you have any specific comments or suggestions for improvement, feel free to share them with us. We aim to provide the best possible experience for our guests.Thanks again for choosing Hotel San Gallo, and we look forward to hosting you again.Best regards,The Hotel San Gallo Team

8/10 不錯

Henrique

於 2023 年 10 月住了 1 晚

10/10 優異

Kevin

於 2023 年 9 月住了 1 晚
HOTEL SAN GALLO 於 2023年12月27日的回應
Dear Kevin, Thank you very much for your perfect rating of 5 out of 5 on! We are delighted to know that you enjoyed your stay at our Hotel San Gallo. We hope to have you again as our guest in the future. If you have any suggestions or special requests for your next stay, feel free to let us know. Thanks again and see you soon!The team of Hotel San Gallo

10/10 優異

MARIA DEL PILAR

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

Frank (Bensalem)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My wife and I stayed at the Hotel San Gallo for four nights in September, 2023. Located right near Piazza San Marco, it was the perfect location for us. The property is a little quirky in some ways, but endearingly so. We encountered four different staff members while we were there, and they were all very pleasant and friendly. We very much appreciated their hospitality.
於 2023 年 9 月住了 4 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Frank,Thank you for choosing to stay at Hotel San Gallo and for taking the time to share your feedback. We're delighted to hear that you and your wife enjoyed your four-night stay with us in September 2023.It's wonderful to know that our location near Piazza San Marco is perfect for your needs. We understand that our property has its unique charm, and we're glad you found it endearing.Our team takes great pride in providing excellent service, and we're thrilled to hear that all four staff members you encountered were pleasant and friendly. Your kind words about their hospitality mean a lot to us.If there's anything specific you loved about your stay or any areas where we can improve, please feel free to share. We value your feedback and hope to have the pleasure of welcoming you back to Hotel San Gallo in the future.Warm regards,The whole staff of the Hotel San Gallo

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place
The room was very clean and the air conditioner was great. You have to walk up 3 flights of stairs to get in the hotel.There were 2 small bottles of champagne waiting for us which was nice. The room is very small. We spent very little time in the room, so it was ok. The staff was very kind, thoughtful, and helpful. The location is good. It's nothing special but i would stay there again.
於 2023 年 9 月住了 3 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Guest,Thank you for choosing Hotel San Gallo for your stay, and for sharing your feedback with us. We're pleased to hear that you found the room very clean and appreciated the efficiency of the air conditioner.We understand that the three flights of stairs to access the hotel might be a bit challenging, and we appreciate your understanding. We're glad you enjoyed the thoughtful touch of two small bottles of champagne awaiting you in the room.While we acknowledge that the room size was on the smaller side, we're delighted to know that it suited your needs, especially considering you spent minimal time in it. Our team is thrilled to receive your compliments about their kindness, thoughtfulness, and helpfulness. Providing excellent service is our top priority.We're also happy that you found the location convenient. Your willingness to stay with us again means a lot, and we hope to welcome you back to Hotel San Gallo in the future.If there are any specific aspects you would like us to focus on for your next visit, please don't hesitate to let us know.Warm regards,Every person in our team wishes you all the best

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Do not stay here
Owners only care about taking your money, do not stay here! There are better places to stay in Venice
於 2023 年 9 月住了 1 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Guest,We appreciate you taking the time to share your feedback with us. We're genuinely sorry to hear that your experience at our hotel did not meet your expectations. Your satisfaction is of utmost importance to us, and we would like to understand more about the issues you encountered during your stay.We would appreciate it if you could provide additional details or specific concerns you may have had so that we can address them appropriately. We value your feedback and are committed to continuous improvement.If you're open to it, we would like to connect with you directly to discuss your experience further. Please feel free to reach out to our management team trough mail at: sangallo@hotelsangallo.com.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to better serve you in the future.Kind regards,The whole staff of the Hotel San Gallo

8/10 不錯

Cameron

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Would recommend staying here
於 2023 年 8 月住了 3 晚

8/10 不錯

Paul

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient location and Very nice staffs.
於 2023 年 8 月住了 2 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Paul,Thank you for taking the time to share your feedback on your recent stay at Hotel San Gallo. We're delighted to hear that you found our location convenient and our staff very nice. It's always rewarding for our team to know that their efforts contribute to a positive guest experience.We appreciate your kind words and hope to welcome you back to our hotel on your next visit to Venice. If there's anything specific you enjoyed or any suggestions you may have, feel free to share them with us.Safe travels, and we look forward to hosting you again in the future.Best regards,All the team of the Hotel San Gallo

10/10 優異

Claire

於 2023 年 8 月住了 1 晚

10/10 優異

Priscilla

於 2023 年 8 月住了 1 晚

10/10 優異

Stephanie

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very charming! Lots of steps but the sweet girl at the front brought our bags up. Perfect location! Room was small but didn’t need any thing else. So cute and old! I recommend this hotel. Great price!!
於 2023 年 8 月住了 1 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Stephanie,Thank you for your delightful review and for choosing Hotel San Gallo during your visit to Venice. We're thrilled to hear that you found our hotel very charming and appreciated the efforts of our staff to make your stay comfortable, including helping with your bags. It's wonderful to know that you enjoyed the perfect location, the quaintness of our rooms, and the historic charm of the hotel. We're especially pleased that you found the price to be great value.We sincerely appreciate your recommendation and look forward to hosting you again in the future. If you have any suggestions or preferences for your next stay, please feel free to let us know.We can't wait to welcome you back! Warm regards,All of us, at Hotel San Gallo

8/10 不錯

Lars-Øivind

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Familie på 4 på tur.
Hotellet er enkelt og fint og gir deg det du trenger for å oppleve Venezia. Meget god beliggenhet.
於 2023 年 7 月住了 2 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Kjære Lars-Øivind ,Tusen takk for din tilbakemelding, og takk for at du valgte vårt hotell under ditt opphold i Venezia. Vi setter pris på at du tok deg tid til å dele din erfaring.Vi er glade for å høre at du fant hotellet enkelt og fint, og at det tilbød deg det du trengte for å oppleve Venezia. Det er flott å vite at du satte pris på den meget gode beliggenheten vår.Vi håper å ønske deg velkommen tilbake i fremtiden. Hvis det er noe spesielt du ønsker for ditt neste opphold, ikke nøl med å gi oss beskjed.Vennlig hilsen,Hele teamet på Hotel San Gallo

10/10 優異

Fernanda G

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ótima localização
Hotel extremamente bem localizado, staff muito atenciosa e quarto com um tamanho bom pra família (4 pessoas)! Passamos apenas uma noite
於 2023 年 6 月住了 1 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Prezada Fernanda,Agradecemos imensamente por sua avaliação e por escolher nosso hotel para sua estadia em Veneza. Ficamos felizes em saber que apreciou nossa excelente localização, o atendimento atencioso de nossa equipe e o tamanho adequado do quarto para sua família. Entendemos que sua estadia foi breve, mas ficamos satisfeitos por termos contribuído para uma experiência positiva durante o tempo que passaram conosco.Esperamos ter a oportunidade de recebê-lo novamente em um futuro próximo. Se houver algo específico que gostaria de ter em sua próxima visita, por favor, não hesite em nos informar.AtenciosamenteTodos nós do Hotel San Gallo

10/10 優異

Debra

於 2023 年 7 月住了 1 晚

10/10 優異

Jeff

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Worth Staying in Venice
Stayed at Hotel San Gallo for 4 nights. The location cannot be beat! It's steps from St. Mark's Square yet it doesn't feel overrun by tourists. The room was basic but had everything we needed. The staff were always friendly as we went in and out. When we come back to Venice, I would stay here again!
於 2023 年 6 月住了 4 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Jeff,Thank you for your wonderful review of Hotel San Gallo! We are delighted to hear that you had a pleasant stay with us.We are especially pleased that you were impressed with our location, which is indeed just steps from Piazza San Marco. We believe that our central location allows our guests to easily explore all that Venice has to offer while still enjoying a quiet and relaxing atmosphere.We are also glad that you found the room to be basic but functional. We strive to provide our guests with comfortable and clean accommodations without unnecessary extravagance.Finally, we are grateful for your kind words about our staff. We are committed to providing our guests with friendly and attentive service, and we are pleased that you found our staff to be welcoming and helpful.We hope that you will have the opportunity to stay with us again in the future.Sincerely,HOTEL SAN GALLO TEAM

10/10 優異

Betsy

家人同遊
讚好:職員與服務和住宿狀況
We loved staying at Hotel San Gallo! I felt very safe while traveling with my 2 daughters. The staff was incredibly hospitable. We loved spending the evenings and mornings on the rooftop terrace and the rooms are decorated in true Venetian style. We highly recommend Hotel San Gallo!
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Betsy,Thank you for your kind words about Hotel San Gallo! It is truly our pleasure to have you and your family as our guests. We are glad that you felt safe and secure while staying with us. We take pride in creating a welcoming and secure environment for all of our guests, especially families with children.We are also delighted that you enjoyed the hospitality of our staff. Our team is committed to providing exceptional service to all of our guests, and we are grateful that you found them to be so welcoming and helpful.We are thrilled that you enjoyed spending time on our rooftop terrace. The terrace offers stunning views of Venice and is a great place to relax and unwind. We are also pleased that you appreciated the Venetian-inspired décor of our rooms. We strive to create a authentic and immersive Venetian experience for our guests. Thank you for recommending Hotel San Gallo to others. We hope to have the opportunity to welcome you back soon.Sincerely,THE TEAM OF THE HOTEL SAN GALLO

6/10 一般

Simone

讚好:整潔度和職員與服務
Ich hatte Zimmer Nummer 5, kein Tageslicht, Fenster in einen stinkenden, vermüllten 40cm breiten Korridor. Betten sehr hart mit Matratzen, wie sie meind Oma hatte, Badewanne zum Duschen sehr gefährlich, ich wäre beinahe gestürzt. Kein einziges deutsches Programm im TV. Der Service war super, das Zimmer war sauber und die Klimaanlage, die absolut nötig war, funktionierte. Man hatte einen Schlüssrl für den Haupteingang, so dass man einfacv ins Zimmer durchgehen konnte.Zimmereinrichtung eher rustikal
於 2023 年 6 月住了 2 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Sehr geehrte Frau Simone,vielen Dank für Ihre Bewertung unseres Hotels. Wir bedauern, dass Sie mit Ihrem Zimmer nicht zufrieden waren.Wir verstehen, dass Sie sich über das fehlende Tageslicht und die schlechte Aussicht geärgert haben. Wir werden uns bemühen, in Zukunft Zimmer mit mehr Tageslicht anzubieten.Wir bedauern auch, dass Sie mit den Betten und der Badewanne nicht zufrieden waren. Wir werden die Betten und Badewannen in Zukunft regelmäßiger überprüfen und reparieren, um die Sicherheit unserer Gäste zu gewährleisten.Wir freuen uns, dass Sie den Service unseres Hotels positiv bewertet haben. Wir sind bemüht, unseren Gästen einen freundlichen und aufmerksamen Service zu bieten.Wir sind auch froh zu hören, dass die Klimaanlage funktioniert hat. In den heißen Sommermonaten ist eine Klimaanlage in Venedig unerlässlich.Mit freundlichen Grüßen,HOTEL SAN GALLO

8/10 不錯

Briana

於 2023 年 6 月住了 6 晚

10/10 優異

Daniela

於 2023 年 6 月住了 1 晚

10/10 優異

Dot Vittrup

於 2023 年 6 月住了 1 晚

8/10 不錯

Mily

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great location just half a block from St Mark’s Square. Breakfast is not included but is just 5 euros for a croissant and cappuccino. The staff is super helpful. And the room is clean.
於 2023 年 6 月住了 3 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Milly,Thank you for your feedback on our hotel. We are delighted to hear that you enjoyed the location of the hotel and the helpfulness of our staff. We strive to provide our guests with a convenient and welcoming experience.We apologize that breakfast is not included in the price of the room. We are currently working on adding breakfast to our room rates in the near future. In the meantime, we are happy to offer a croissant and cappuccino . This is a great way to start your day and enjoy the delicious flavors of Venice.We hope to have the opportunity to welcome you back to Hotel San Gallo soon.All of us, Hotel San Gallo

6/10 一般

Luis

家人同遊
讚好:整潔度
It does not have an elevator, it is difficult to move luggage
於 2023 年 6 月住了 2 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Luis,Thank you for your feedback on our hotel. We sincerely apologize for any inconvenience caused by the lack of an elevator. We understand that this can be a challenge for guests especially when carrying luggage.We are committed to finding a solution that will improve the accessibility of our hotel for all guests.In the meantime, we want to assure you that we are doing everything we can to assist our guests with their luggage. Our staff is always happy to help with luggage handling, We appreciate your understanding and we hope to welcome you back to Hotel San Gallo again soon.The whole team of Hotel San Gallo

10/10 優異

Ellie

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very quaint location, super close to everything.
於 2023 年 5 月住了 2 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Ellie,Thank you for your positive review of our hotel. We are delighted to hear that you enjoyed the quaint location and convenient proximity to everything in Venice. We strive to provide our guests with a comfortable and easily accessible base from which to explore the city.We are also glad that you appreciated the charming atmosphere of our hotel. Our historic building is steeped in Venetian character and we are committed to preserving its authenticity while ensuring that our guests have a comfortable stay.We hope to have the opportunity to welcome you back to Hotel San Gallo soon.Sincerely,HOTEL SAN GALLO

4/10 欠佳

Stephen

於 2023 年 5 月住了 1 晚

10/10 優異

LAISE

於 2023 年 5 月住了 1 晚

10/10 優異

Carol

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The was a lovely, quaint hotel near shops and restaurants. Our family of 10 stayed at this hotel and they handled all of us getting to our rooms in a timely fashion. Staff was available 24/7 for assistance. The most lovely thing at the hotel was the terrace on the rooftop. It is a quiet area several floors above the street with tables, chairs and flowers everywhere. It was my favorite place to relax during our wonderful and chaotic vacation.
於 2023 年 5 月住了 1 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Carol,Thank you for your feedback on our hotel. We are delighted to hear that you enjoyed your stay with us and that you found our hotel to be lovely, quaint, and conveniently located near shops and restaurants. We are also glad that you appreciated the attentiveness of our staff, who were available 24/7 to assist you and your family.We are particularly pleased that you found our rooftop terrace to be your favorite place to relax. We strive to create a tranquil and inviting atmosphere on the terrace, where guests can escape the hustle and bustle of the city and enjoy the panoramic views of Venice.We hope to welcome you back to Hotel San Gallo soon and that you will have another wonderful and relaxing stay with us.Sincerely,HOTEL SAN GALLO

10/10 優異

Jennifer (Euless)

於 2023 年 5 月住了 1 晚

8/10 不錯

Susan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great
於 2023 年 5 月住了 2 晚

8/10 不錯

gustavo

讚好:整潔度和職員與服務
Great location. Nice option. A few details, though
Old building (it is Venice, you should expect that) long stairs up. Nice place, with a hard to beat location. We LOVED being so close to everything, we did walk everywhere and a ton, but still, being in such a nice spot was absolutely great, good food options around, literally blocks from the boat that came from the airport, felt nice, safe, wonderful. The room was on the smaller side, but kind of expected, too. Looks nice and has personality. While it is not super old and it was nice and clean, it somehow felt strange. Not dirty or anything, nor run down, but probably the mix of size, design elements or something made it feel smaller/not as nice as it could have been. Overall a nice option if you don't mind the stairs and those details, and a great option of you want to be in the middle of everything. An extra detail, at least in our room, the bath was nice, clean, etc... but the bath tub was on the high side, definitely higher than average, so if your age or physical situation can be an issue and you have specific needs, keep that in mind. It was sometimes hard to go out of it... (and it was a bit slippery, I'd recommend the hotel if they are reading this, to put some stickers to fix that). Don't get us wrong, all in all, we loved this option and it was great for what we needed and wanted. Just details, and mentioning them, in case that helps others. (Oh, while we did not use it cause it was a bit cold, there is also a small terrace that felt like a nice thing, too.)
於 2023 年 4 月住了 3 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Gustavo,Thank you for your detailed feedback on your stay at Hotel San Gallo. We are pleased to hear that you enjoyed the location of the hotel and the proximity to all that Venice has to offer. We strive to provide our guests with a convenient and easily accessible base from which to explore the city.We also appreciate your positive comments about the staff, who were attentive and helpful throughout your stay. We are committed to providing our guests with a friendly and professional service.We understand that the room was on the smaller side, but this is to be expected in an old building in Venice. We are working to improve the space of our rooms, but we want to maintain the historic charm of the building.We also apologize for the high bath tub in your room. We are aware of this issue and are working to address it. Overall, we are glad that you had a pleasant stay at Hotel San Gallo. We hope to welcome you back in the future.Sincerely,HOTEL SAN GALLO

10/10 優異

Dwayne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk staff was very friendly and helpful. Awesome location.
於 2023 年 4 月住了 2 晚
HOTEL SAN GALLO 於 2023年12月18日的回應
Dear Dwayne,Thank you for your feedback on our hotel. We are pleased to hear that you enjoyed your stay with us and that you found our staff to be friendly and helpful. We strive to provide our guests with a warm and welcoming atmosphere, and we are glad that you felt that we achieved this goal.We are also happy that you appreciated the location of our hotel. We are centrally located in Venice, just steps from Piazza San Marco and all the major attractions. This makes it easy for our guests to explore the city and enjoy everything that it has to offer.We hope to welcome you back to Hotel San Gallo soon.Sincerely,HOTEL SAN GALLO

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 優異

Francisca Casandra

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación, cerca de todo lo que hay que ver. Sebastiano que esta en la recepción y su madre, excelentes anfitriones, siempre dispuestos a ayudar en todo momento!
於 2023 年 4 月住了 2 晚