Dear Yung,we would like to thank you for taking your time to leave us a review. Your feedback is vital to us as we constantly thrive to exceed your expectations while staying with us. With the hope of having you back in the near future, our very best regards. Lara Guest Relation Agent
8/10 不錯
DELIA
家人同遊
2023年9月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
DELIA
於 2023 年 9 月住了 3 晚
10/10 優異
Arturo
家人同遊
2024年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean good location
Arturo
於 2024 年 5 月住了 1 晚
10/10 優異
Sylvia
家人同遊
2024年5月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel, close to attractions & with water taxi stop very close by.
Sylvia
於 2024 年 4 月住了 3 晚
10/10 優異
Naoko
商務旅客, 多人同遊
2024年5月2日
讚好:整潔度、職員與服務和住宿狀況
Always I’m starting this hotel when I visit Venice.
Naoko
於 2024 年 4 月住了 2 晚
10/10 優異
Dylan
2024年5月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is phenomenal and the staff very friendly and accommodating. Breakfast was very disappointing.
Dylan
於 2024 年 4 月住了 1 晚
8/10 不錯
Tatiana
伴侶同遊
2024年4月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel was wonderful! From the moment you arrive to the moment you leave the staff are welcoming , very friendly and helpful . We were treated like royalty . We had a partial view room and it was still breath taking and beautiful. The facility was super clean as well . Gave us great restaurant recommendations. The only reason I didn’t give a 5 stars it was due to the shower drained , each time we showered the water would reach above our ankles. It would be extremely slow to drain and would have to wash our feet outside of the shower after showering ( if that makes sense )
Tatiana
於 2024 年 4 月住了 2 晚
10/10 優異
Isabel
家人同遊
2024年4月27日
讚好:職員與服務和住宿狀況
The staff was very helpful. This was our first visit to Venice and they took a lot of time when we arrived showing us where everything was on a map.
Isabel
於 2024 年 4 月住了 2 晚
10/10 優異
Julie (Falmouth)
家人同遊
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, professional and helpful staff. We were greeted with a glass of prosecco in the lobby and they offered to keep our bags while we explored. Our room was large with the best shower I have ever experienced. Great shower products too and a think robe and slippers to use. Breakfast was 30Euro pp and looked great. Would highly recommend.
Julie
於 2024 年 4 月住了 1 晚
10/10 優異
Jeanne
伴侶同遊
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A lovely stay for a quick overnight. Our room was lovely with a view of the canal on the entry level floor next to the check in desk. Convenient for water taxi to the airport in the morning. The only disturbance was the crowd that came back for the evening close to 10:30 pm that was very loud in the lobby and woke us!
Jeanne
於 2024 年 4 月住了 1 晚
2/10 很差
paco
伴侶同遊
2024年4月13日
讚好:整潔度
不滿:職員與服務和住宿狀況
The hotel room is decent and location is good. But the hotel facility and service is terrible. Reception is not helpful. On the first night, we were waken by fire alarm four times at around 5am. We tried to call the reception but no one answered. On the next day, we hang up a do not disturb sign outside the room, only to find out when we returned that our room has been entered and made up. Staff is unprofessional.
paco
於 2024 年 4 月住了 2 晚
10/10 優異
Maria (Altadena)
2024年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful location and great staff
Maria
於 2024 年 3 月住了 2 晚
10/10 優異
Dianelsys (Miami)
伴侶同遊
2024年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service and staff. Breakfast was exceptional.
Dianelsys
於 2024 年 4 月住了 3 晚
2/10 很差
ERCAN
家人同遊
2024年4月4日
不滿:整潔度、職員與服務和住宿狀況
I have seen more than 100 countries and stayed in thousands og hptels but never seen this kind of terrible hospitality and dark and smelling rooms
ERCAN
於 2024 年 4 月住了 3 晚
10/10 優異
Dominic
2024年4月4日
讚好:整潔度、職員與服務和住宿狀況
Beautiful, great location.
Dominic
於 2024 年 4 月住了 2 晚
Margherita Guest relation agent 於 2024年4月7日的回應
Dear Dominic, thank you for choosing to stay with us and I am glad to hear that your experience with us was a memorable one! We look forward to welcoming you back to hotel in the near future. Please don’t hesitate to contact us if you need any help or information.Best regardsMargherita Guest relation agent
2/10 很差
Otto
伴侶同遊
2024年3月27日
讚好:整潔度和職員與服務
不滿:住宿狀況
Las camas estan faltales. Los colchones estan viejos y se sienten los resortes. A la tercer noche decidimos cambiar de hotel y no nos quisieron regresar lo de la noche que ya no ibamos a ocupar
Otto
於 2024 年 3 月住了 2 晚
10/10 優異
marta
伴侶同遊
2024年3月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect
marta
於 2024 年 3 月住了 1 晚
4/10 欠佳
Otto
2024年3月26日
讚好:職員與服務
Otto
於 2024 年 3 月住了 1 晚
10/10 優異
Cintya
伴侶同遊
2024年3月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a great location and the staff was simply amazing!
Cintya
於 2024 年 3 月住了 2 晚
6/10 一般
Josune
家人同遊
2024年3月14日
Buena ubicación. Mala decoración.
Josune
於 2024 年 1 月住了 3 晚
10/10 優異
Mohammad
伴侶同遊
2024年3月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Conveniently located on the grand canal just next to water bus stop which made it easy to explore the city. The staff were very friendly and helpful and their restaurants recommendations were spot on. Room was the Junior suite second level with canal view that could not be more Venice than that.
Mohammad
於 2024 年 3 月住了 2 晚
10/10 優異
Wayne
伴侶同遊
2024年3月8日
讚好:住宿狀況
Amazing view of the canal, friendly staff, super clean 5 star Hotel
Wayne
於 2024 年 3 月住了 5 晚
10/10 優異
Angel
伴侶同遊
2024年3月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es un excelente hotel muy céntrico justo frente a una estación del vaporeto (transporte en barco)
Angel
於 2024 年 3 月住了 2 晚
Costanza - Guest Relation Agent 於 2024年3月8日的回應
Dear Angel,We are really happy to read that you had a nice stay in our Palazzo Barocci and that you appreciated our strategic location, in the heart of the city and very close to the San't Angelo Stop.Best regards,
10/10 優異
Maria
2024年3月3日
讚好:整潔度、職員與服務和住宿狀況
Maria
於 2024 年 3 月住了 2 晚
10/10 優異
Raffaela (Long Island City)
伴侶同遊
2024年2月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Frederica was extremely welcoming.
Raffaela
於 2024 年 2 月住了 7 晚
Giulia Guarino Front Office Manager 於 2024年2月29日的回應
Dear Mrs. Federica,Thank you for taking the time to review your stay at our Palazzo Barocci.We are really glad to know that our Team with special mention to Federica was able to make your experience with us memorable.It is always a pleasure to read this kind of feedback that sincerely gratifies us for our daily commitment. We are looking forward to welcoming you back in our enchanted city.Best Regards,Giulia GuarinoFront Office Manager
6/10 一般
Richard Anthony James
家人同遊
2024年2月25日
讚好:整潔度和設施服務
不滿:職員與服務
Really lovely room in amazing location, but didn't sleep while I was staying at this hotel. The room was 27 degrees. We told the staff, but they didn't do anything about it.
Richard Anthony James
於 2024 年 2 月住了 3 晚
Giulia Guarino Front Office Manager 於 2024年2月29日的回應
Dear Mr. Richard Anthony,Thank you for your time and for sharing your experience with us.We are really sad to read about the problem of the temperature found in your room.As, we explained during the stay the system was completely swich off, and we was full booked for this reason that we was not able to change immediately your accomodation.After your mention, we contacted the maintenance to analyse deeply what you have reported to identify areas we can improve.Despite this, we appracieted your kind words about our postmodern rooms and our location.We really hope to welcoming you back in our property in order to give you a more comfortable stay. We would like to take care about you, and we hope in this second opportunity.Best Regards,Giuli GuarinoFront Office Manager
10/10 優異
JOANNE
家人同遊
2024年2月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience, friendly staff, excellent access to water bus and easy to walk to major attractions.
My only negative comment is that the hotel gives you a bottle of water in the room on the first night only. I think that seems very “penny pinching” for a reasonably upscale hotel. Why not simply leave one bottle of water per day? It’s a small thing but it seems in contrast to the otherwise excellent service.
JOANNE
於 2024 年 2 月住了 3 晚
Giulia Guarino - Front Office Manager 於 2024年2月24日的回應
Dear Mrs. Joanne,we would like to thank you for taking your time to leave us a review. Thank you for remarking the professionalism of our Team and our strategic position.Thank you for having expressed your point of view regarding the bottle of water, that we offer the day of the arrival, the feedback of our guests are really important to improve our service. We are going to take attention about it and we are going to discuss internally about your note.Best Regards,Giulia GuarinoFront Office Manager
8/10 不錯
Nicolas
伴侶同遊
2024年2月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Belle emplacement, bruyant si côté canal mais vue imprenable
Nicolas
於 2024 年 2 月住了 3 晚
Lara Guest Relation Agent 於 2024年2月25日的回應
Dear Nicolas,Thank you for taking the time to review your stay at our Palazzo Barocci. We are really glad to know that our rooms with view were able to make your experience with us memorable.Our very best regards, LaraGuest Relation Agent
10/10 優異
VICTOR MANUEL
伴侶同遊, 多人同遊
2024年2月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy bonita y buen servicio
VICTOR MANUEL
於 2024 年 2 月住了 2 晚
Lara Guest Relation Agent 於 2024年2月25日的回應
Dear Victor Manuel,We would like to thank you for taking the time to review your experience with us at our Palazzo Barocci. We are delighted to notice that your stay has been so satisfying thanks to our service and location. It’s always a pleasure to have such a positive feedback from our guests. It will be our pleasure to have you as our guest in the future. Our very best regards, Lara Guest Relation Agent
10/10 優異
béatrice
2024年2月4日
讚好:整潔度、職員與服務和住宿狀況
béatrice
於 2024 年 2 月住了 1 晚
Giulia Guarino Front Office Manager 於 2024年2月17日的回應
Dear Beatrice,thank you for your feedback.We are really happy to receive your high score, and we are really hope to have the possibility to welcome you in one of our Hotels in Paris, Chalgrin Boutique Hotel, or in Florence, in our Palazzo Montebello for another incredible experience.Best Regards,Giulia GuarinoFront Office Manager
10/10 優異
Yen
多人同遊
2024年1月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property was located right on the canal with amazing views of the Rialto bridge. The room was very spacious and clean. Water pressure was awesome and the views are beautiful. Staff were friendly and professional.
Yen
於 2024 年 1 月住了 2 晚
Giulia Guarino Front Office Manager 於 2024年1月30日的回應
Dear Yen,thank you for you kind words, we are really happy to read that you enjoyed your stay in our Palazzo Barocci.We are looking forward to welcoming you back in our enchanted city for another amazing experience.Best Regards,Giulia GuarinoFront Office Manager
8/10 不錯
Marco L
2024年1月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect location perfect city
Fantastic location. All the staff were very friendly and helpful
Elaria ( Hilary) from the bar was very pleasant.
Lovely modern generous sized room with a canal view
Marco L
於 2024 年 1 月住了 3 晚
Giulia Guarino Front Office Manager 於 2024年1月30日的回應
Dear Mr Marco,Thank you for your time and for sharing your experience with us.It is a great satisfaction for us to read your kind words, and we are glad to share it with our colleague Ilaria. We are delighted to read that you had an enjoyable experience with us and appreciated our service. With the hope of having you back in the near future, our very best regards. Giulia GuarinoFront Office Manager
10/10 優異
真實旅客
2024年1月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 1 月住了 2 晚
Giulia Guarino Front Office Manager 於 2024年1月30日的回應
Dear guests,thank you for your high score, we are glad to know that you appreciated your stay in our Palazzo Barocci.Best Regards,Giulia GuarinoFront Office Manager
10/10 優異
Athena
2024年1月14日
Athena
於 2024 年 1 月住了 1 晚
Giulia Guarino Front Office Manager 於 2024年1月30日的回應
Dear Athena,thank you for your review.We are happy to know that you enjoyed your stay in our Hotel Palazzo Barocci.We are looking forward to welcoming you back in our enchanted city.Best Regards,Giulia GuarinoFront Office Manager
8/10 不錯
真實旅客
2024年1月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect location
Great hotel in a perfect location, with friendly and helpful staff. The only issue was the shower, it fluctuated between warm and cold.
真實旅客
於 2024 年 1 月住了 2 晚
Giulia Guarino Front Office Manager 於 2024年2月29日的回應
Dear guest,thank you for having chosen Palazzo Barocci for your stay in Venice.We are really delighted to read that you appreciated our location, our story telling is rich of history and musical culture, thanks to our historical building, the Theatre Sant'Angelo.Regarding your note about the issue for our shower, thank you for the mention it is really important to improve our service, we are absolutely going to analyse deeply what you have reported.It will be a really pleasure to welcome back in our property for another experience, or in one of our city partner: in Florence in our Palazzo Montebello, or in Paris in our Chlagrin Boutique Hotel.Please, you don't hesitate to contact us.Best Regards,Giulia GuarinoFront Office Manager
8/10 不錯
Irene
2024年1月10日
讚好:整潔度、職員與服務和住宿狀況
Ich war der Meinung wir hätten das Zimmer mit Frühstück gebucht, offenbar war das nicht so. Können Sie das nochmals kontrollieren bitte.
Irene
於 2024 年 1 月住了 3 晚
10/10 優異
真實旅客
多人同遊
2024年1月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We have stayed at the Barocci and b the past and it Is consistently excellent. Great location, lovely rooms, excellent staff
真實旅客
於 2024 年 1 月住了 1 晚
Giulia Guarino Front Office Manager 於 2024年1月30日的回應
Dear guests,we would like to thank you for taking your time to leave us a review.Your feedback is vital to us as we constantly thrive to exceed your expectations while staying with us. It is a source of pride for our Hotel to notice that you have had such a perfect experience.We hope to have the pleasure of welcoming you back in the near future.Our very best regards,Giulia GuarinoFront Office Manager
10/10 優異
Tam Van (Orlando)
家人同遊
2023年12月21日
讚好:整潔度、設施服務和住宿狀況
Tam Van
於 2023 年 12 月住了 1 晚
Giulia Guarino Front Office Manager 於 2024年1月30日的回應
Dear Tam,thank you for having shared your high score with the community of Expedia.We are glad to know that you enjoyed your experience in our enchanted city.We are looking forward to welcoming you back.Best Regards,Giulia GuarinoFront Office Manager
8/10 不錯
Josef
伴侶同遊
2023年12月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wir hatten Frühstück und das Personal war sehr aufmerksam und bemüht, die Wünsche zu erfüllen. Die selbstgemachten Kuchen waren sehr gut.
Josef
於 2023 年 12 月住了 5 晚
10/10 優異
Paul Richard
2023年12月19日
Paul Richard
於 2023 年 12 月住了 3 晚
Giulia Guarino Front Office Manager 於 2024年1月30日的回應
Dear Paul,thank you for having chosen Palazzo Barocci for your stay in Venice.We are glad to receive your high score, and we are really happy that you enjoyed the experience with us.We are looking forward to welcoming you back in our enchanted city.Best Regards,Giulia GuarinoFront Office Manager
10/10 優異
francesco
2023年12月15日
francesco
於 2023 年 12 月住了 2 晚
Giulia Guarino Front Office Manager 於 2024年1月30日的回應
Gentile Francesco,la ringraziamo per il tempo che ha dedicato nel condividere il suo punteggio con gli altri utenti di Expedia.Siamo lieti che lei abbia trascorso un piacevole soggiorno, e speriamo di poterla accogliere per un'altra esperienza nella magica città di Venezia, o nei nostri Hotel partner, Palazzo Montebello di Firenze, e Chalgrin Boutique Hotel di Parigi. Non esiti a contattarci saremo grati di poterci prendere cura dei suoi prossimi soggiorni.Un cordiale saluto,Giulia GuarinoFront Office Manager
10/10 優異
Sarabeth (Charlotte)
家人同遊
2023年12月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room/bath clean comfortable. Location on canal was great. Staff friendly & helpful
Sarabeth
於 2023 年 11 月住了 6 晚
Margherita Guest relation agent 於 2024年2月25日的回應
Dear Sara,Thank you for your stay and your time for writing this review. It is a great satisfaction for us to read your words. We are delighted to read that you had an enjoyable experience with us and appreciated our service. With the hope of having you back in the near future, our very best regardsMargherita Guest relation agent
10/10 優異
Betty
家人同遊
2023年12月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location
Great hotel, great location and very easy to get to with their water bus situation. All representatives were very helpful. We had a great stay! Would definitely recommend!
Betty
於 2023 年 11 月住了 2 晚
10/10 優異
Reino
伴侶同遊
2023年12月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the balcony room, 3 steps from water taxi ramp, extremely friendly staff, welcoming gift in room.
Reino
於 2023 年 11 月住了 3 晚
10/10 優異
Jeremy
2023年12月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff and place!
Jeremy
於 2023 年 11 月住了 1 晚
Margherita Guest relation agent 於 2024年2月25日的回應
Dear Jeremy,We would like to thank you for writing us a review.Your feedback is vital to us. It is a source of pride for our Hotel to notice that you have had such a perfect experience. We hope to have the pleasure of welcoming you back in the near future. Our very best regardsMargherita Guest relation agent
10/10 優異
Ricardo
2023年12月4日
Ricardo
於 2023 年 11 月住了 3 晚
Giulia Guarino Front Office Manager 於 2024年1月30日的回應
Dear Mr Ricardo,thank you for having chosen Palazzo Barocci for your stay in Venice. We are glad that you enjoyed your stay with us.We are looking forward to welcoming you back in our enchanted city.Best Regards,Giulia GuarinoFront Office Manager
8/10 不錯
真實旅客
2023年12月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Emplacement magnifique sur le Grand Canal, en immédiate proximité d'un arrêt de vaporeto et a peu de distance à pieds des endroits emblématiques Rialto, San Marco. Décoration et confort de la chambre satisfaisants. Petit déjeuner agréable avec vue sur le canal. L'expérience gagnerait à un peu plus de contact humain au court du séjour. Au final un agréable séjour dans une superbe ville.
真實旅客
於 2023 年 11 月住了 5 晚
8/10 不錯
Gabriele
伴侶同遊
2023年12月2日
讚好:職員與服務和住宿狀況
Das Personal war sehr freundlich, das Zimmer sehr klein, wenig Steckdosen zum Laden der Geräte, kaum Platz im Schrank, um die Garderobe auszupacken. Das Bett war schon sehr durchgelegen, zusammenfassend, das Preis-Leisungsverhältnis stimmte nicht!
Gabriele
於 2023 年 11 月住了 6 晚
10/10 優異
jean claude
2023年12月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bref séjour Venise
3xcellent emplacement. Accueil sympathique.
Chambre vue grand canal avec terrasse. Très propre et service courtois .